市場調查報告書

自助服務技術的全球市場 (2020-2027年):ATM·資訊站·自動販賣機

Self-service Technology Market Size, Share & Trends Analysis Report By Product (ATM, Kiosks, Vending Machines), By Application (Retail, QSR, Banking, Healthcare), By Region, And Segment Forecasts, 2020 - 2027

出版商 Grand View Research, Inc. 商品編碼 952618
出版日期 內容資訊 英文 90 Pages
商品交期: 2-3個工作天內
價格
自助服務技術的全球市場 (2020-2027年):ATM·資訊站·自動販賣機 Self-service Technology Market Size, Share & Trends Analysis Report By Product (ATM, Kiosks, Vending Machines), By Application (Retail, QSR, Banking, Healthcare), By Region, And Segment Forecasts, 2020 - 2027
出版日期: 2020年07月07日內容資訊: 英文 90 Pages
簡介

全球自助服務技術的市場在預測期間內預計將以6.7%的年複合成長率推移,到2027年成長到460億3000萬美元的規模。帳單,交易,訂購食物和排隊等過程,自助服務技術的使用增加了與客戶之間的個人服務交互,從而提高了客戶滿意度。因此它有望以驚人的速度增長。

本報告提供全球自助服務技術的市場調查,彙整市場及技術概要,價值鏈,市場成長的各種影響因素分析,市場規模的轉變·預測,產品·用途·地區/主要國家等各種區分的明細,競爭環境,主要企業簡介等資訊。

第1章 調查手法·調查範圍

第2章 摘要整理

第3章 市場可變因素·趨勢·展望

  • 普及率·成長率預測
  • 價值鏈分析
  • 市場動態
  • 商業環境分析工具
  • 競爭分析

第4章 市場預測·趨勢分析:各產品

  • ATM
  • 資訊站
  • 自動販賣機

第5章 市場預測·趨勢分析:各用途

  • 零售
  • QSR
  • 銀行
  • 觀光旅遊業
  • 醫療保健
  • 其他

第6章 市場預測·趨勢分析:地區·各主要國家

  • 北美
  • 歐洲
  • 亞太地區
  • 南美
  • 中東·非洲

第7章 競爭情形

  • 企業簡介
    • AZKOYEN, S.A
    • Diebold Nixdorf, Incorporated
    • Crane Co.
    • Fujitsu
    • GRGBanking
    • HESS Cash Systems GmbH
    • HYOSUNG TNS
    • KIOSK Information Systems
    • NCR Corporation
    • Toshiba Tec Corporation
目錄
Product Code: 978-1-68038-649-3

Market Growth & Trends

The global self-service technology market size is expected to reach USD 46.03 billion by 2027, registering a compound annual growth rate (CAGR) of 6.7% from 2020 to 2027, according to the new study conducted by Grand View Research, Inc. The market is poised to grow at a significant pace owing to the numerous benefits offered by the technology for both the customers and businesses. Organizations are increasingly adopting such technologies as a measure to enhance their service exchanges. From restaurants to banks and airports to hotels, the usage of self-service technology has increased the customer satisfaction as it infuses personal service interaction with the customers. The technology has replaced human interaction in the process of billing statements, transactions, ordering food, and waiting in queues. These increasing benefits offered by the self-service technologies are anticipated to drive the overall market.

The self-service checkout systems have become the primary channel to provide easy access to banking services. The continued demand for cash or paper-based transactions across the globe has consistently driven the demand for ATM and cash dispensing systems. Although the rise in digital mode of transactions has varied the prevalence of cash payments, the demand for ATM withdrawals and cash remains prevalent across various emerging economies. According to the World Cash Report published in 2018 by G4S plc, a U.K. based security service company, the overall growth rate of cash transactions across Europe was positive. Furthermore, the report also highlighted that majority of the countries had expressed constant demand for ATMs and cash withdrawals. Thus, the need for self-service technology such as ATM remains the primary channel for providing enhanced service 24*7.

Furthermore, the growing trend of digital transformation in retail industry is another critical factor responsible for market growth. The radical shift in customer behavior and increasing consumer expectations have forced retailers to embrace advanced technologies to provide customer satisfaction throughout their in-store buying process. Furthermore, with the increasing popularity of e-commerce, the retail in-store transformation has been a critical factor for their survival. Retailers are using self-servicing technologies as their Unique Selling Proposition (USP) to allow customers free of space to select their in-store shopping experience. Major retailers such as Albertsons and Macy's are piloting such technologies to improve their in-store customer experience.

Report Highlights:

  • The ATM segment accounted for the largest market share in 2019 and is expected to reach 22.1 billion by 2027, owing to the continued demand for cash transactions across developing economies
  • The vending machine product type is expected to emerge as the fastest growing segment over the forecast period, owing to its rising demand across corporate sector and QSRs
  • The retail application segment is expected to account for over 30% share in terms of revenue by 2027. This can be attributed to the growing retail in-store transformation and the need to provide personalized customer experience
  • Asia Pacific accounted for the largest revenue share in 2019 and is expected to register the fastest CAGR over the forecast period owing to the rise in deployments of ATMs, mobile ATMs, self-checkout kiosks, and vending machines among travel, retail, and other commercial applications

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Market Segmentation and Scope
  • 1.2. Market Definition
  • 1.3. Information Procurement
    • 1.3.1. Purchased database
    • 1.3.2. GVR's internal database
    • 1.3.3. Secondary sources & third-party perspectives
    • 1.3.4. Primary research
  • 1.4. Information Analysis
  • 1.5. Market Formulation & Data Visualization
  • 1.6. Data Validation & Publishing

Chapter 2. Executive Summary

  • 2.1. Market Snapshot
  • 2.2. Segment Outlook
    • 2.2.1. Global Self-Service Technology Market, 2016 - 2027
      • 2.2.1.1. Global Self-Service Technology Market, by region, 2016 - 2027
      • 2.2.1.2. Global Self-Service Technology Market, by Product, 2016 - 2027
      • 2.2.1.3. Global Self-Service Technology Market, by application, 2016 - 2027

Chapter 3. Self-Service Technology Market Variables, Trends & Scope

  • 3.1. Penetration & Growth prospect mapping
  • 3.2. Industry Value Chain Analysis
  • 3.3. Market Dynamics
    • 3.3.1. Market driver analysis
      • 3.3.1.1. Growing deployment of ATMs
      • 3.3.1.2. Increasing demand for self-checkout systems
    • 3.3.2. Market challenge/restraint analysis
      • 3.3.2.1. Growing cybersecurity threats
      • 3.3.2.2. Rise in digital transactions and online payment mode
  • 3.4. Business Environment Analysis Tools
    • 3.4.1. Industry analysis - Porter's five forces analysis
    • 3.4.2. PEST analysis
  • 3.5. Self-Service Technology Market: Competitive Insights
    • 3.5.1. Major deals and strategic alliances
    • 3.5.2. Key company market ranking analysis, 2019

Chapter 4. Self-Service Technology Market: Product Estimates & Trends Analysis

  • 4.1. Product Market Analysis & Market Share, 2019 & 2027
    • 4.1.1. ATM
      • 4.1.1.1. Global ATM market, by region, 2016 - 2027 (USD Million)
    • 4.1.2. Kiosks
      • 4.1.2.1. Global kiosks market, by region, 2016 - 2027 (USD Million)
    • 4.1.3. Vending Machines
      • 4.1.3.1. Global vending machines market, by region, 2016 - 2027 (USD Million)

Chapter 5. Self-Service Technology Market: Application Estimates & Trends Analysis

  • 5.1. Application Market Analysis & Market Share, 2019 & 2027
    • 5.1.1. Retail
      • 5.1.1.1. Global retail market, by region, 2016 - 2027 (USD Million)
    • 5.1.2. QSR
      • 5.1.2.1. Global QSR market, by region, 2016 - 2027 (USD Million)
    • 5.1.3. Banking
      • 5.1.3.1. Global Banking market, by region, 2016 - 2027 (USD Million)
    • 5.1.4. Travel & Tourism
      • 5.1.4.1. Global travel market, by region, 2016 - 2027 (USD Million)
    • 5.1.5. Healthcare
      • 5.1.5.1. Global healthcare market, by region, 2016 - 2027 (USD Million)
    • 5.1.6. Others
      • 5.1.6.1. Global others market, by region, 2016 - 2027 (USD Million)

Chapter 6. Self-Service Technology Market: Regional Estimates & Trend analysis

  • 6.1. Regional Market Analysis & Market Share, 2019 & 2027
    • 6.1.1. North America
      • 6.1.1.1. North America self-service technology market, by Product, 2016 - 2027 (USD Million)
      • 6.1.1.2. North America self-service technology market, by application, 2016 - 2027 (USD Million)
      • 6.1.1.3. U.S.
      • 6.1.1.3.1. U.S. self-service technology market, by Product, 2016 - 2027 (USD Million)
      • 6.1.1.3.2. U.S. self-service technology market, by application, 2016 - 2027 (USD Million)
      • 6.1.1.4. Canada
      • 6.1.1.4.1. Canada self-service technology market, by Product, 2016 - 2027 (USD Million)
      • 6.1.1.4.2. Canada self-service technology market, by application, 2016 - 2027 (USD Million)
    • 6.1.2. Europe
      • 6.1.2.1. Europe self-service technology market, by Product, 2016 - 2027 (USD Million)
      • 6.1.2.2. Europe self-service technology market, by application, 2016 - 2027 (USD Million)
      • 6.1.2.3. U.K.
      • 6.1.2.3.1. U.K. self-service technology market, by Product, 2016 - 2027 (USD Million)
      • 6.1.2.3.2. U.K. self-service technology market, by application, 2016 - 2027 (USD Million)
      • 6.1.2.4. Germany
      • 6.1.2.4.1. Germany self-service technology market, by Product, 2016 - 2027 (USD Million)
      • 6.1.2.4.2. Germany self-service technology market, by application, 2016 - 2027 (USD Million)
    • 6.1.3. Asia Pacific
      • 6.1.3.1. Asia Pacific self-service technology market, by Product, 2016 - 2027 (USD Million)
      • 6.1.3.2. Asia Pacific self-service technology market, by application, 2016 - 2027 (USD Million)
      • 6.1.3.3. China
      • 6.1.3.3.1. China self-service technology market, by Product, 2016 - 2027 (USD Million)
      • 6.1.3.3.2. China self-service technology market, by application, 2016 - 2027 (USD Million)
      • 6.1.3.4. India
      • 6.1.3.4.1. India self-service technology market, by Product, 2016 - 2027 (USD Million)
      • 6.1.3.4.2. India self-service technology market, by application, 2016 - 2027 (USD Million)
      • 6.1.3.5. Japan
      • 6.1.3.5.1. Japan self-service technology market, by Product, 2016 - 2027 (USD Million)
      • 6.1.3.5.2. Japan self-service technology market, by application, 2016 - 2027 (USD Million)
    • 6.1.4. Latin America
      • 6.1.4.1. Latin America self-service technology market, by Product, 2016 - 2027 (USD Million)
      • 6.1.4.2. Latin America self-service technology market, by application, 2016 - 2027 (USD Million)
      • 6.1.4.3. Brazil
      • 6.1.4.3.1. Brazil self-service technology market, by Product, 2016 - 2027 (USD Million)
      • 6.1.4.3.2. Brazil self-service technology market, by application, 2016 - 2027 (USD Million)
      • 6.1.4.4. Mexico
      • 6.1.4.4.1. Mexico self-service technology market, by Product, 2016 - 2027 (USD Million)
      • 6.1.4.4.2. Mexico self-service technology market, by application, 2016 - 2027 (USD Million)
    • 6.1.5. Middle East & Africa
      • 6.1.5.1. Middle East & Africa self-service technology market, by Product, 2016 - 2027 (USD Million)
      • 6.1.5.2. Middle East & Africa self-service technology market, by application, 2016 - 2027 (USD Million)

Chapter 7. Competitive Landscape

  • 7.1. Company Profiles
    • 7.1.1. AZKOYEN, S.A
      • 7.1.1.1. Company overview
      • 7.1.1.2. Financial performance
      • 7.1.1.3. Product benchmarking
      • 7.1.1.4. Strategic initiatives
    • 7.1.2. Diebold Nixdorf, Incorporated
      • 7.1.2.1. Company overview
      • 7.1.2.2. Financial performance
      • 7.1.2.3. Product benchmarking
      • 7.1.2.4. Strategic initiatives
    • 7.1.3. Crane Co.
      • 7.1.3.1. Company overview
      • 7.1.3.2. Financial performance
      • 7.1.3.3. Product benchmarking
      • 7.1.3.4. Strategic initiatives
    • 7.1.4. Fujitsu
      • 7.1.4.1. Company overview
      • 7.1.4.2. Financial performance
      • 7.1.4.3. Product benchmarking
      • 7.1.4.4. Strategic initiatives
    • 7.1.5. GRGBanking
      • 7.1.5.1. Company overview
      • 7.1.5.2. Financial performance
      • 7.1.5.3. Product benchmarking
      • 7.1.5.4. Strategic initiatives
    • 7.1.6. HESS Cash Systems GmbH
      • 7.1.6.1. Company overview
      • 7.1.6.2. Financial performance
      • 7.1.6.3. Product benchmarking
      • 7.1.6.4. Strategic initiatives
    • 7.1.7. HYOSUNG TNS
      • 7.1.7.1. Company overview
      • 7.1.7.2. Financial performance
      • 7.1.7.3. Product benchmarking
      • 7.1.7.4. Strategic initiatives
    • 7.1.8. KIOSK Information Systems
      • 7.1.8.1. Company overview
      • 7.1.8.2. Financial performance
      • 7.1.8.3. Product benchmarking
      • 7.1.8.4. Strategic initiatives
    • 7.1.9. NCR Corporation
      • 7.1.9.1. Company overview
      • 7.1.9.2. Financial performance
      • 7.1.9.3. Product benchmarking
      • 7.1.9.4. Strategic initiatives
    • 7.1.10. Toshiba Tec Corporation
      • 7.1.10.1. Company overview
      • 7.1.10.3. Product benchmarking
      • 7.1.10.4. Strategic initiatives

List of Tables

  • Table 1 List of Abbreviation
  • Table 2 Self-service technology market, 2016 - 2027 (USD Million)
  • Table 3 Self-service technology market, by region, 2016 - 2027 (USD Million)
  • Table 4 Self-service technology market, by product, 2016 - 2027 (USD Million)
  • Table 5 Self-service technology market, by application, 2016 - 2027 (USD Million)
  • Table 6 Global product market, by region, 2016 - 2027 (USD Million)
  • Table 7 Global ATM analytics market, by region, 2016 - 2027 (USD Million)
  • Table 8 Global kiosks market, by region, 2016 - 2027 (USD Million)
  • Table 9 Global vending machines market, by region, 2016 - 2027 (USD Million)
  • Table 10 Global retail market, by region, 2016 - 2027 (USD Million)
  • Table 11 Global QSR market, by region, 2016 - 2027 (USD Million)
  • Table 12 Global Banking market, by region, 2016 - 2027 (USD Million)
  • Table 13 Global travel & tourism market, by region, 2016 - 2027 (USD Million)
  • Table 14 Global healthcare market, by region, 2016 - 2027 (USD Million)
  • Table 15 Global others (hospitality, education, government, etc.) market, by region, 2016 - 2027 (USD Million)
  • Table 16 North America self-service technology market, by product, 2016 - 2027 (USD Million)
  • Table 17 North America self-service technology market, by application, 2016 - 2027 (USD Million)
  • Table 18 U.S. self-service technology market, by product, 2016 - 2027 (USD Million)
  • Table 19 U.S. self-service technology market, by application, 2016 - 2027 (USD Million)
  • Table 20 Canada self-service technology market, by product, 2016 - 2027 (USD Million)
  • Table 21 Canada self-service technology market, by application, 2016 - 2027 (USD Million)
  • Table 22 Europe self-service technology market, by product, 2016 - 2027 (USD Million)
  • Table 23 Europe self-service technology market, by application, 2016 - 2027 (USD Million)
  • Table 24 U.K. self-service technology market, by product, 2016 - 2027 (USD Million)
  • Table 25 U.K. self-service technology market, by application, 2016 - 2027 (USD Million)
  • Table 26 Germany self-service technology market, by product, 2016 - 2027 (USD Million)
  • Table 27 Germany self-service technology market, by application, 2016 - 2027 (USD Million)
  • Table 28 Asia Pacific self-service technology market, by product, 2016 - 2027 (USD Million)
  • Table 29 Asia Pacific self-service technology market, by application, 2016 - 2027 (USD Million)
  • Table 30 China self-service technology market, by product, 2016 - 2027 (USD Million)
  • Table 31 China self-service technology market, by application, 2016 - 2027 (USD Million)
  • Table 32 India self-service technology market, by product, 2016 - 2027 (USD Million)
  • Table 33 India self-service technology market, by application, 2016 - 2027 (USD Million)
  • Table 34 Japan self-service technology market, by product, 2016 - 2027 (USD Million)
  • Table 35 Japan self-service technology market, by application, 2016 - 2027 (USD Million)
  • Table 36 Latin America self-service technology market, by product, 2016 - 2027 (USD Million)
  • Table 37 Latin America self-service technology market, by application, 2016 - 2027 (USD Million)
  • Table 38 Brazil self-service technology market, by product, 2016 - 2027 (USD Million)
  • Table 39 Brazil self-service technology market, by application, 2016 - 2027 (USD Million)
  • Table 40 Mexico self-service technology market, by product, 2016 - 2027 (USD Million)
  • Table 41 Mexico self-service technology market, by application, 2016 - 2027 (USD Million)
  • Table 42 MEA self-service technology market, by product, 2016 - 2027 (USD Million)
  • Table 43 MEA self-service technology market, by application, 2016 - 2027 (USD Million)

List of Figures

  • Fig. 1 Market research process
  • Fig. 2 Information procurement
  • Fig. 3 Market snapshot
  • Fig. 4 Self-service technology market, 2016 - 2027 (USD Million)
  • Fig. 5 Market segmentation and scope
  • Fig. 6 Value chain analysis
  • Fig. 7 Market penetration & growth prospect mapping
  • Fig. 8 PEST Analysis
  • Fig. 9 Porter's five forces analysis
  • Fig. 10 Key company market ranking analysis, 2019
  • Fig. 11 Product segment analysis & market share, 2019 & 2027
  • Fig. 12 Application segment analysis & market share, 2019 & 2027
  • Fig. 13 Regional segment analysis & market share, 2019 & 2027