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市場調查報告書
商品編碼
1323913

會話型AI的全球市場

Conversational AI
出版日期: | 出版商: Global Industry Analysts, Inc. | 英文 153 Pages | 商品交期: 最快1-2個工作天內

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簡介目錄

會話型AI的全球市場在2030年前將達到455億美元

在COVID-19後改變的商務環境中，2022年估算為121億美元的會話型AI的全球市場在2030年前將達到455億美元，在2022年～2030年間將以以年複合成長率18％增長。本報告所分析的市場區隔之一的解決方案將記錄年複合成長率13.7％，到分析期間結束時將達到203億美元。考慮疫情後的復甦，服務領域今後8年的年複合成長率將修正為23.1％。

美國市場估算為36億美元，中國則將以年複合成長率17.7％增長

美國的會話型AI市場在2022年估算為36億美元。作為世界第2大經濟大國的中國，在2022年～2030年年複合成長率預計將為17.7％，到2030年達到80億美元的市場規模。其他熱門的地區市場有日本和加拿大，在2022年～2030年間將各以15.6％和14.4％的速度成長。在歐洲市場中，德國預計將以年複合成長率約10.9％成長。

調查對象企業範例

  • Amplifyreach
  • Artificial Solutions
  • Avaamo
  • Aws
  • Baidu
  • Clinc
  • Cognigy
  • Conversica
  • Creative Virtual
  • Exceed.Ai

目錄

第1章 調查手法

第2章 摘要整理

  • 市場概要
  • 主要企業
  • 市場趨勢與推動因素
  • 全球市場預測

第3章 市場分析

  • 美國
  • 加拿大
  • 日本
  • 中國
  • 歐洲
  • 法國
  • 德國
  • 義大利
  • 英國
  • 其他歐洲
  • 亞太地區
  • 全球其他地區

第4章 競爭

簡介目錄
Product Code: MCP21554

What`s New for 2023?

»Special coverage on Russia-Ukraine war; global inflation; easing of "zero-Covid" policy in China and its `bumpy` reopening; supply chain disruptions, global trade tensions; and risk of recession.

»Global competitiveness and key competitor percentage market shares

» Market presence across multiple geographies - Strong/Active/Niche/Trivial

»Online interactive peer-to-peer collaborative bespoke updates

»Access to our digital archives and MarketGlass Research Platform

»Complimentary updates for one year

Looking Ahead to 2023

The global economy is at a critical crossroads with a number of interlocking challenges and crises running in parallel. The uncertainty around how Russia`s war on Ukraine will play out this year and the war`s role in creating global instability means that the trouble on the inflation front is not over yet. Food and fuel inflation will remain a persistent economic problem. Higher retail inflation will impact consumer confidence and spending. As governments combat inflation by raising interest rates, new job creation will slowdown and impact economic activity and growth. Lower capital expenditure is in the offing as companies go slow on investments, held back by inflation worries and weaker demand. With slower growth and high inflation, developed markets seem primed to enter into a recession. Fears of new COVID outbreaks and China's already uncertain post-pandemic path poses a real risk of the world experiencing more acute supply chain pain and manufacturing disruptions this year. Volatile financial markets, growing trade tensions, stricter regulatory environment and pressure to mainstream climate change into economic decisions will compound the complexity of challenges faced. Year 2023 is expected to be tough year for most markets, investors and consumers. Nevertheless, there is always opportunity for businesses and their leaders who can chart a path forward with resilience and adaptability.

Global Conversational AI Market to Reach $45.5 Billion by 2030

In the changed post COVID-19 business landscape, the global market for Conversational AI estimated at US$12.1 Billion in the year 2022, is projected to reach a revised size of US$45.5 Billion by 2030, growing at aCAGR of 18% over the period 2022-2030. Solutions, one of the segments analyzed in the report, is projected to record 13.7% CAGR and reach US$20.3 Billion by the end of the analysis period. Taking into account the ongoing post pandemic recovery, growth in the Services segment is readjusted to a revised 23.1% CAGR for the next 8-year period.

The U.S. Market is Estimated at $3.6 Billion, While China is Forecast to Grow at 17.7% CAGR

The Conversational AI market in the U.S. is estimated at US$3.6 Billion in the year 2022. China, the world`s second largest economy, is forecast to reach a projected market size of US$8 Billion by the year 2030 trailing a CAGR of 17.7% over the analysis period 2022 to 2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 15.6% and 14.4% respectively over the 2022-2030 period. Within Europe, Germany is forecast to grow at approximately 10.9% CAGR.

Select Competitors (Total 166 Featured) -

  • Amplifyreach
  • Artificial Solutions
  • Avaamo
  • Aws
  • Baidu
  • Clinc
  • Cognigy
  • Conversica
  • Creative Virtual
  • Exceed.Ai

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Influencer Market Insights
    • World Market Trajectories
    • Impact of Covid-19 and a Looming Global Recession
    • Conversational AI - Global Key Competitors Percentage Market Share in 2022 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2022 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Recent Past, Current & Future Analysis for Conversational AI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
    • TABLE 2: World 8-Year Perspective for Conversational AI by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2023 & 2030
    • TABLE 3: World Recent Past, Current & Future Analysis for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
    • TABLE 4: World 8-Year Perspective for Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2023 & 2030
    • TABLE 5: World Recent Past, Current & Future Analysis for IVA by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
    • TABLE 6: World 8-Year Perspective for IVA by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2023 & 2030
    • TABLE 7: World Recent Past, Current & Future Analysis for Chatbots by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
    • TABLE 8: World 8-Year Perspective for Chatbots by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2023 & 2030
    • TABLE 9: World Conversational AI Market Analysis of Annual Sales in US$ Million for Years 2014 through 2030
    • TABLE 10: World Recent Past, Current & Future Analysis for Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
    • TABLE 11: World 8-Year Perspective for Solutions by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2023 & 2030
    • TABLE 12: World Recent Past, Current & Future Analysis for Cloud by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
    • TABLE 13: World 8-Year Perspective for Cloud by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2023 & 2030
    • TABLE 14: World Recent Past, Current & Future Analysis for On-Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
    • TABLE 15: World 8-Year Perspective for On-Premise by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2023 & 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Conversational AI Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2023 (E)
    • TABLE 16: USA Recent Past, Current & Future Analysis for Conversational AI by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 17: USA 8-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2023 & 2030
    • TABLE 18: USA Recent Past, Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 19: USA 8-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2023 & 2030
    • TABLE 20: USA Recent Past, Current & Future Analysis for Conversational AI by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 21: USA 8-Year Perspective for Conversational AI by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2023 & 2030
  • CANADA
    • TABLE 22: Canada Recent Past, Current & Future Analysis for Conversational AI by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 23: Canada 8-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2023 & 2030
    • TABLE 24: Canada Recent Past, Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 25: Canada 8-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2023 & 2030
    • TABLE 26: Canada Recent Past, Current & Future Analysis for Conversational AI by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 27: Canada 8-Year Perspective for Conversational AI by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2023 & 2030
  • JAPAN
    • Conversational AI Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2023 (E)
    • TABLE 28: Japan Recent Past, Current & Future Analysis for Conversational AI by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 29: Japan 8-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2023 & 2030
    • TABLE 30: Japan Recent Past, Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 31: Japan 8-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2023 & 2030
    • TABLE 32: Japan Recent Past, Current & Future Analysis for Conversational AI by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 33: Japan 8-Year Perspective for Conversational AI by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2023 & 2030
  • CHINA
    • Conversational AI Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2023 (E)
    • TABLE 34: China Recent Past, Current & Future Analysis for Conversational AI by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 35: China 8-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2023 & 2030
    • TABLE 36: China Recent Past, Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 37: China 8-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2023 & 2030
    • TABLE 38: China Recent Past, Current & Future Analysis for Conversational AI by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 39: China 8-Year Perspective for Conversational AI by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2023 & 2030
  • EUROPE
    • Conversational AI Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2023 (E)
    • TABLE 40: Europe Recent Past, Current & Future Analysis for Conversational AI by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
    • TABLE 41: Europe 8-Year Perspective for Conversational AI by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2023 & 2030
    • TABLE 42: Europe Recent Past, Current & Future Analysis for Conversational AI by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 43: Europe 8-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2023 & 2030
    • TABLE 44: Europe Recent Past, Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 45: Europe 8-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2023 & 2030
    • TABLE 46: Europe Recent Past, Current & Future Analysis for Conversational AI by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 47: Europe 8-Year Perspective for Conversational AI by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2023 & 2030
  • FRANCE
    • Conversational AI Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2023 (E)
    • TABLE 48: France Recent Past, Current & Future Analysis for Conversational AI by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 49: France 8-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2023 & 2030
    • TABLE 50: France Recent Past, Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 51: France 8-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2023 & 2030
    • TABLE 52: France Recent Past, Current & Future Analysis for Conversational AI by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 53: France 8-Year Perspective for Conversational AI by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2023 & 2030
  • GERMANY
    • Conversational AI Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2023 (E)
    • TABLE 54: Germany Recent Past, Current & Future Analysis for Conversational AI by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 55: Germany 8-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2023 & 2030
    • TABLE 56: Germany Recent Past, Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 57: Germany 8-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2023 & 2030
    • TABLE 58: Germany Recent Past, Current & Future Analysis for Conversational AI by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 59: Germany 8-Year Perspective for Conversational AI by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2023 & 2030
  • ITALY
    • TABLE 60: Italy Recent Past, Current & Future Analysis for Conversational AI by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 61: Italy 8-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2023 & 2030
    • TABLE 62: Italy Recent Past, Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 63: Italy 8-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2023 & 2030
    • TABLE 64: Italy Recent Past, Current & Future Analysis for Conversational AI by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 65: Italy 8-Year Perspective for Conversational AI by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2023 & 2030
  • UNITED KINGDOM
    • Conversational AI Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2023 (E)
    • TABLE 66: UK Recent Past, Current & Future Analysis for Conversational AI by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 67: UK 8-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2023 & 2030
    • TABLE 68: UK Recent Past, Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 69: UK 8-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2023 & 2030
    • TABLE 70: UK Recent Past, Current & Future Analysis for Conversational AI by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 71: UK 8-Year Perspective for Conversational AI by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2023 & 2030
  • REST OF EUROPE
    • TABLE 72: Rest of Europe Recent Past, Current & Future Analysis for Conversational AI by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 73: Rest of Europe 8-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2023 & 2030
    • TABLE 74: Rest of Europe Recent Past, Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 75: Rest of Europe 8-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2023 & 2030
    • TABLE 76: Rest of Europe Recent Past, Current & Future Analysis for Conversational AI by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 77: Rest of Europe 8-Year Perspective for Conversational AI by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2023 & 2030
  • ASIA-PACIFIC
    • Conversational AI Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2023 (E)
    • TABLE 78: Asia-Pacific Recent Past, Current & Future Analysis for Conversational AI by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 79: Asia-Pacific 8-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2023 & 2030
    • TABLE 80: Asia-Pacific Recent Past, Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 81: Asia-Pacific 8-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2023 & 2030
    • TABLE 82: Asia-Pacific Recent Past, Current & Future Analysis for Conversational AI by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 83: Asia-Pacific 8-Year Perspective for Conversational AI by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2023 & 2030
  • REST OF WORLD
    • TABLE 84: Rest of World Recent Past, Current & Future Analysis for Conversational AI by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 85: Rest of World 8-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2023 & 2030
    • TABLE 86: Rest of World Recent Past, Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 87: Rest of World 8-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2023 & 2030
    • TABLE 88: Rest of World Recent Past, Current & Future Analysis for Conversational AI by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 89: Rest of World 8-Year Perspective for Conversational AI by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2023 & 2030

IV. COMPETITION