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市場調查報告書
商品編碼
1242338

顧客自助服務軟體的全球市場

Customer Self-Service Software
出版日期: | 出版商: Global Industry Analysts, Inc. | 英文 192 Pages | 商品交期: 最快1-2個工作天內

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簡介目錄

顧客自助服務軟體的全球市場在2030年前將達到達到686億美元

在COVID-19後改變的商務環境中，2022年168億美元的顧客自助服務軟體的全球市場，2030年之前將達到686億美元的規模，在2022年～2030年預計將以年複合成長率19.3％增長。本報告所分析之市場區隔之一的雲端，年複合成長率將記錄21.8％，到分析期間結束時將達到509億美元。考慮疫情後的復甦，內部部署領域今後8年的年複合成長率將修正為13.9％。

美國市場估算為52億美元，中國則將以年複合成長率18.6％增長

美國的顧客自助服務軟體市場在2022年估算為達到52億美元。作為世界第2大經濟大國的中國，在2022年～2030年年複合成長率預計將為18.6％，在2030年前將達到117億美元的市場規模。其他熱門的地區市場有日本和加拿大，在2022年～2030年預計將各以17.5％和15.8％的速度成長。在歐洲市場中，德國以年複合成長率12.8％成長。

調查對像企業範例

  • Aspect Software, Inc.
  • Avaya, Inc.
  • BMC Software, Inc.
  • Microsoft Corporation
  • Nuance Communications, Inc.
  • Oracle Corporation
  • Salesforce.com, Inc.
  • SAP SE
  • Verint Systems, Inc.

目錄

第1章 調查手法

第2章 摘要整理

  • 市場概要
  • 主要企業
  • 市場趨勢與推動因素
  • 全球市場預測

第3章 市場分析

  • 美國
  • 加拿大
  • 日本
  • 中國
  • 歐洲
  • 法國
  • 德國
  • 義大利
  • 英國
  • 其他歐洲
  • 亞太地區
  • 全球其他地區

第4章 競爭

簡介目錄
Product Code: MCP11403

What`s New for 2023?

»Special coverage on Russia-Ukraine war; global inflation; easing of "zero-Covid" policy in China and its `bumpy` reopening; supply chain disruptions, global trade tensions; and risk of recession.

»Global competitiveness and key competitor percentage market shares

» Market presence across multiple geographies - Strong/Active/Niche/Trivial

»Online interactive peer-to-peer collaborative bespoke updates

»Access to our digital archives and MarketGlass Research Platform

»Complimentary updates for one year

Looking Ahead to 2023

The global economy is at a critical crossroads with a number of interlocking challenges and crises running in parallel. The uncertainty around how Russia`s war on Ukraine will play out this year and the war`s role in creating global instability means that the trouble on the inflation front is not over yet. Food and fuel inflation will remain a persistent economic problem. Higher retail inflation will impact consumer confidence and spending. As governments combat inflation by raising interest rates, new job creation will slowdown and impact economic activity and growth. Lower capital expenditure is in the offing as companies go slow on investments, held back by inflation worries and weaker demand. With slower growth and high inflation, developed markets seem primed to enter into a recession. Fears of new COVID outbreaks and China's already uncertain post-pandemic path poses a real risk of the world experiencing more acute supply chain pain and manufacturing disruptions this year. Volatile financial markets, growing trade tensions, stricter regulatory environment and pressure to mainstream climate change into economic decisions will compound the complexity of challenges faced. Year 2023 is expected to be tough year for most markets, investors and consumers. Nevertheless, there is always opportunity for businesses and their leaders who can chart a path forward with resilience and adaptability.

Global Customer Self-Service Software Market to Reach $68.6 Billion by 2030

In the changed post COVID-19 business landscape, the global market for Customer Self-Service Software estimated at US$16.8 Billion in the year 2022, is projected to reach a revised size of US$68.6 Billion by 2030, growing at aCAGR of 19.3% over the period 2022-2030. Cloud, one of the segments analyzed in the report, is projected to record 21.8% CAGR and reach US$50.9 Billion by the end of the analysis period. Taking into account the ongoing post pandemic recovery, growth in the On-Premise segment is readjusted to a revised 13.9% CAGR for the next 8-year period.

The U.S. Market is Estimated at $5.2 Billion, While China is Forecast to Grow at 18.6% CAGR

The Customer Self-Service Software market in the U.S. is estimated at US$5.2 Billion in the year 2022. China, the world`s second largest economy, is forecast to reach a projected market size of US$11.7 Billion by the year 2030 trailing a CAGR of 18.6% over the analysis period 2022 to 2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 17.5% and 15.8% respectively over the 2022-2030 period. Within Europe, Germany is forecast to grow at approximately 12.8% CAGR.

Select Competitors (Total 38 Featured) -

  • Aspect Software, Inc.
  • Avaya, Inc.
  • BMC Software, Inc.
  • Microsoft Corporation
  • Nuance Communications, Inc.
  • Oracle Corporation
  • Salesforce.com, Inc.
  • SAP SE
  • Verint Systems, Inc.

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Influencer Market Insights
    • Customer Self-Service Software - Global Key Competitors Percentage Market Share in 2022 (E)
    • Impact of Covid-19 and a Looming Global Recession
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2022 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Recent Past, Current & Future Analysis for Healthcare by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
    • TABLE 2: World Historic Review for Healthcare by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 3: World 16-Year Perspective for Healthcare by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2023 & 2030
    • TABLE 4: World Recent Past, Current & Future Analysis for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
    • TABLE 5: World Historic Review for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 6: World 16-Year Perspective for BFSI by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2023 & 2030
    • TABLE 7: World Recent Past, Current & Future Analysis for Retail by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
    • TABLE 8: World Historic Review for Retail by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 9: World 16-Year Perspective for Retail by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2023 & 2030
    • TABLE 10: World Recent Past, Current & Future Analysis for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
    • TABLE 11: World Historic Review for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 12: World 16-Year Perspective for Government by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2023 & 2030
    • TABLE 13: World Recent Past, Current & Future Analysis for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
    • TABLE 14: World Historic Review for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 15: World 16-Year Perspective for Other End-Uses by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2023 & 2030
    • TABLE 16: World Customer Self-Service Software Market Analysis of Annual Sales in US$ Million for Years 2014 through 2030
    • TABLE 17: World Recent Past, Current & Future Analysis for Customer Self-Service Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
    • TABLE 18: World Historic Review for Customer Self-Service Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 19: World 16-Year Perspective for Customer Self-Service Software by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2014, 2023 & 2030
    • TABLE 20: World Recent Past, Current & Future Analysis for Cloud by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
    • TABLE 21: World Historic Review for Cloud by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 22: World 16-Year Perspective for Cloud by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2023 & 2030
    • TABLE 23: World Recent Past, Current & Future Analysis for On-Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
    • TABLE 24: World Historic Review for On-Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 25: World 16-Year Perspective for On-Premise by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2023 & 2030
    • TABLE 26: World Recent Past, Current & Future Analysis for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
    • TABLE 27: World Historic Review for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 28: World 16-Year Perspective for IT & Telecom by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2023 & 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Customer Self-Service Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2023 (E)
    • TABLE 29: USA Recent Past, Current & Future Analysis for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 30: USA Historic Review for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 31: USA 16-Year Perspective for Customer Self-Service Software by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses for the Years 2014, 2023 & 2030
    • TABLE 32: USA Recent Past, Current & Future Analysis for Customer Self-Service Software by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 33: USA Historic Review for Customer Self-Service Software by Deployment - Cloud and On-Premise Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 34: USA 16-Year Perspective for Customer Self-Service Software by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2014, 2023 & 2030
  • CANADA
    • TABLE 35: Canada Recent Past, Current & Future Analysis for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 36: Canada Historic Review for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 37: Canada 16-Year Perspective for Customer Self-Service Software by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses for the Years 2014, 2023 & 2030
    • TABLE 38: Canada Recent Past, Current & Future Analysis for Customer Self-Service Software by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 39: Canada Historic Review for Customer Self-Service Software by Deployment - Cloud and On-Premise Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 40: Canada 16-Year Perspective for Customer Self-Service Software by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2014, 2023 & 2030
  • JAPAN
    • Customer Self-Service Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2023 (E)
    • TABLE 41: Japan Recent Past, Current & Future Analysis for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 42: Japan Historic Review for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 43: Japan 16-Year Perspective for Customer Self-Service Software by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses for the Years 2014, 2023 & 2030
    • TABLE 44: Japan Recent Past, Current & Future Analysis for Customer Self-Service Software by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 45: Japan Historic Review for Customer Self-Service Software by Deployment - Cloud and On-Premise Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 46: Japan 16-Year Perspective for Customer Self-Service Software by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2014, 2023 & 2030
  • CHINA
    • Customer Self-Service Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2023 (E)
    • TABLE 47: China Recent Past, Current & Future Analysis for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 48: China Historic Review for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 49: China 16-Year Perspective for Customer Self-Service Software by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses for the Years 2014, 2023 & 2030
    • TABLE 50: China Recent Past, Current & Future Analysis for Customer Self-Service Software by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 51: China Historic Review for Customer Self-Service Software by Deployment - Cloud and On-Premise Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 52: China 16-Year Perspective for Customer Self-Service Software by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2014, 2023 & 2030
  • EUROPE
    • Customer Self-Service Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2023 (E)
    • TABLE 53: Europe Recent Past, Current & Future Analysis for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 54: Europe Historic Review for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 55: Europe 16-Year Perspective for Customer Self-Service Software by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses for the Years 2014, 2023 & 2030
    • TABLE 56: Europe Recent Past, Current & Future Analysis for Customer Self-Service Software by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
    • TABLE 57: Europe Historic Review for Customer Self-Service Software by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 58: Europe 16-Year Perspective for Customer Self-Service Software by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2014, 2023 & 2030
    • TABLE 59: Europe Recent Past, Current & Future Analysis for Customer Self-Service Software by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 60: Europe Historic Review for Customer Self-Service Software by Deployment - Cloud and On-Premise Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 61: Europe 16-Year Perspective for Customer Self-Service Software by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2014, 2023 & 2030
  • FRANCE
    • Customer Self-Service Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2023 (E)
    • TABLE 62: France Recent Past, Current & Future Analysis for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 63: France Historic Review for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 64: France 16-Year Perspective for Customer Self-Service Software by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses for the Years 2014, 2023 & 2030
    • TABLE 65: France Recent Past, Current & Future Analysis for Customer Self-Service Software by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 66: France Historic Review for Customer Self-Service Software by Deployment - Cloud and On-Premise Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 67: France 16-Year Perspective for Customer Self-Service Software by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2014, 2023 & 2030
  • GERMANY
    • Customer Self-Service Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2023 (E)
    • TABLE 68: Germany Recent Past, Current & Future Analysis for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 69: Germany Historic Review for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 70: Germany 16-Year Perspective for Customer Self-Service Software by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses for the Years 2014, 2023 & 2030
    • TABLE 71: Germany Recent Past, Current & Future Analysis for Customer Self-Service Software by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 72: Germany Historic Review for Customer Self-Service Software by Deployment - Cloud and On-Premise Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 73: Germany 16-Year Perspective for Customer Self-Service Software by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2014, 2023 & 2030
  • ITALY
    • TABLE 74: Italy Recent Past, Current & Future Analysis for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 75: Italy Historic Review for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 76: Italy 16-Year Perspective for Customer Self-Service Software by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses for the Years 2014, 2023 & 2030
    • TABLE 77: Italy Recent Past, Current & Future Analysis for Customer Self-Service Software by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 78: Italy Historic Review for Customer Self-Service Software by Deployment - Cloud and On-Premise Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 79: Italy 16-Year Perspective for Customer Self-Service Software by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2014, 2023 & 2030
  • UNITED KINGDOM
    • Customer Self-Service Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2023 (E)
    • TABLE 80: UK Recent Past, Current & Future Analysis for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 81: UK Historic Review for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 82: UK 16-Year Perspective for Customer Self-Service Software by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses for the Years 2014, 2023 & 2030
    • TABLE 83: UK Recent Past, Current & Future Analysis for Customer Self-Service Software by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 84: UK Historic Review for Customer Self-Service Software by Deployment - Cloud and On-Premise Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 85: UK 16-Year Perspective for Customer Self-Service Software by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2014, 2023 & 2030
  • REST OF EUROPE
    • TABLE 86: Rest of Europe Recent Past, Current & Future Analysis for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 87: Rest of Europe Historic Review for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 88: Rest of Europe 16-Year Perspective for Customer Self-Service Software by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses for the Years 2014, 2023 & 2030
    • TABLE 89: Rest of Europe Recent Past, Current & Future Analysis for Customer Self-Service Software by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 90: Rest of Europe Historic Review for Customer Self-Service Software by Deployment - Cloud and On-Premise Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 91: Rest of Europe 16-Year Perspective for Customer Self-Service Software by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2014, 2023 & 2030
  • ASIA-PACIFIC
    • Customer Self-Service Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2023 (E)
    • TABLE 92: Asia-Pacific Recent Past, Current & Future Analysis for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 93: Asia-Pacific Historic Review for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 94: Asia-Pacific 16-Year Perspective for Customer Self-Service Software by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses for the Years 2014, 2023 & 2030
    • TABLE 95: Asia-Pacific Recent Past, Current & Future Analysis for Customer Self-Service Software by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 96: Asia-Pacific Historic Review for Customer Self-Service Software by Deployment - Cloud and On-Premise Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 97: Asia-Pacific 16-Year Perspective for Customer Self-Service Software by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2014, 2023 & 2030
  • REST OF WORLD
    • TABLE 98: Rest of World Recent Past, Current & Future Analysis for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 99: Rest of World Historic Review for Customer Self-Service Software by End-Use - BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 100: Rest of World 16-Year Perspective for Customer Self-Service Software by End-Use - Percentage Breakdown of Value Sales for BFSI, Retail, Government, IT & Telecom, Healthcare and Other End-Uses for the Years 2014, 2023 & 2030
    • TABLE 101: Rest of World Recent Past, Current & Future Analysis for Customer Self-Service Software by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
    • TABLE 102: Rest of World Historic Review for Customer Self-Service Software by Deployment - Cloud and On-Premise Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2021 and % CAGR
    • TABLE 103: Rest of World 16-Year Perspective for Customer Self-Service Software by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2014, 2023 & 2030

IV. COMPETITION