市場調查報告書

全球CRM分析市場

CRM Analytics

出版商 Global Industry Analysts, Inc. 商品編碼 940941
出版日期 內容資訊 英文 119 Pages
商品交期: 最快1-2個工作天內
價格
全球CRM分析市場 CRM Analytics
出版日期: 2020年06月01日內容資訊: 英文 119 Pages
簡介

在COVID-19危機和即將來臨的經濟衰退期間,在分析期間經修訂的複合年增長率為11.2%,全球CRM分析市場預計將增長至69億美元。銷售和市場分析是本研究中分析和確定規模的細分之一,預計到分析期結束時,將增長11.9%以上,達到58億美元的市場規模。

接受調查的公司示例

  • Accenture
  • Angoss Software Corporation
  • IBM Corporation
  • Infor
  • Microsoft Corporation
  • Oracle Corporation
  • Salesforce.com, Inc.
  • SAP SE
  • SAS AB
  • Teradata Corporation

本報告調查CRM分析市場,定義和概述市場,分析影響市場增長的各種因素,市場規模的變化和預測,按類別,地區和主要國家/地區進行詳細分析,總結了競爭環境,主要公司的概況等。

內容

I.簡介,方法調查方法,調查範圍

II。執行摘要

第1章市場概述
  • 全球競爭對手的市場份額
  • 全球CRM分析中的競爭對手市場份額情景(%):2019、2025
  • Covid-19的影響和即將到來的全球衰退

    第二章主要公司

    第3章市場趨勢和驅動力

    第四章世界市場展望

    III。市場分析
    • 各地區市場分析
    • 美國
    • 加拿大
    • 日本
    • 中國
    • 歐洲
    • 法國
    • 德國
    • 意大利
    • 英國
    • 其他歐洲
    • 亞太地區
    • 其他地區

      IV。競爭
      • 公司簡介

目錄
Product Code: MCP11372

Amid the COVID-19 crisis and the looming economic recession, the CRM Analytics market worldwide will grow by a projected US$6.9 Billion, during the analysis period, driven by a revised compounded annual growth rate (CAGR) of 11.2%. Sales and Marketing Analytics, one of the segments analyzed and sized in this study, is forecast to grow at over 11.9% and reach a market size of US$5.8 Billion by the end of the analysis period. An unusual period in history, the coronavirus pandemic has unleashed a series of unprecedented events affecting every industry. The Sales and Marketing Analytics market will be reset to a new normal which going forwards in a post COVID-19 era will be continuously redefined and redesigned. Staying on top of trends and accurate analysis is paramount now more than ever to manage uncertainty, change and continuously adapt to new and evolving market conditions.

As part of the new emerging geographic scenario, the United States is forecast to readjust to a 11.2% CAGR. Within Europe, the region worst hit by the pandemic, Germany will add over US$273.2 Million to the region's size over the next 7 to 8 years. In addition, over US$282.2 Million worth of projected demand in the region will come from Rest of European markets. In Japan, the Sales and Marketing Analytics segment will reach a market size of US$409.3 Million by the close of the analysis period. Blamed for the pandemic, significant political and economic challenges confront China. Amid the growing push for decoupling and economic distancing, the changing relationship between China and the rest of the world will influence competition and opportunities in the CRM Analytics market. Against this backdrop and the changing geopolitical, business and consumer sentiments, the world's second largest economy will grow at 9.6% over the next couple of years and add approximately US$927.6 Million in terms of addressable market opportunity. Continuous monitoring for emerging signs of a possible new world order post-COVID-19 crisis is a must for aspiring businesses and their astute leaders seeking to find success in the now changing CRM Analytics market landscape. All research viewpoints presented are based on validated engagements from influencers in the market, whose opinions supersede all other research methodologies.

Competitors identified in this market include, among others,

  • Accenture
  • Angoss Software Corporation
  • IBM Corporation
  • Infor
  • Microsoft Corporation
  • Oracle Corporation
  • Salesforce.com, Inc.
  • SAP SE
  • SAS AB
  • Teradata Corporation

TABLE OF CONTENTS

I. INTRODUCTION, METHODOLOGY & REPORT SCOPE

II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW

  • Global Competitor Market Shares
  • CRM Analytics Competitor Market Share Scenario Worldwide (in %): 2019 & 2025
  • Impact of Covid-19 and a Looming Global Recession

2. FOCUS ON SELECT PLAYERS

3. MARKET TRENDS & DRIVERS

4. GLOBAL MARKET PERSPECTIVE

  • TABLE 1: CRM Analytics Global Market Estimates and Forecasts in US$ Million by Region/Country: 2020-2027
  • TABLE 2: CRM Analytics Market Share Shift across Key Geographies Worldwide: 2020 VS 2027
  • TABLE 3: Sales and Marketing Analytics (Segment) World Market by Region/Country in US$ Million: 2020 to 2027
  • TABLE 4: Sales and Marketing Analytics (Segment) Market Share Breakdown of Worldwide Sales by Region/Country: 2020 VS 2027
  • TABLE 5: Contact Center Analytics (Segment) Potential Growth Markets Worldwide in US$ Million: 2020 to 2027
  • TABLE 6: Contact Center Analytics (Segment) Market Sales Breakdown by Region/Country in Percentage: 2020 VS 2027
  • TABLE 7: Social Media Analytics (Segment) Geographic Market Spread Worldwide in US$ Million: 2020 to 2027
  • TABLE 8: Social Media Analytics (Segment) Market Share Distribution in Percentage by Region/Country: 2020 VS 2027
  • TABLE 9: Customer Analytics (Segment) World Market Estimates and Forecasts by Region/Country in US$ Million: 2020 to 2027
  • TABLE 10: Customer Analytics (Segment) Market Share Breakdown by Region/Country: 2020 VS 2027
  • TABLE 11: Other Segments (Segment) World Market by Region/Country in US$ Million: 2020 to 2027
  • TABLE 12: Other Segments (Segment) Market Share Distribution in Percentage by Region/Country: 2020 VS 2027

III. MARKET ANALYSIS

  • GEOGRAPHIC MARKET ANALYSIS
  • UNITED STATES
    • Market Facts & Figures
    • US CRM Analytics Market Share (in %) by Company: 2019 & 2025
    • Market Analytics
    • TABLE 13: United States CRM Analytics Market Estimates and Projections in US$ Million by Segment: 2020 to 2027
    • TABLE 14: United States CRM Analytics Market Share Breakdown by Segment: 2020 VS 2027
  • CANADA
    • TABLE 15: Canadian CRM Analytics Market Estimates and Forecasts in US$ Million by Segment: 2020 to 2027
    • TABLE 16: CRM Analytics Market in Canada: Percentage Share Breakdown of Sales by Segment for 2020 and 2027
  • JAPAN
    • TABLE 17: Japanese Market for CRM Analytics: Annual Sales Estimates and Projections in US$ Million by Segment for the Period 2020-2027
    • TABLE 18: Japanese CRM Analytics Market Share Analysis by Segment: 2020 VS 2027
  • CHINA
    • TABLE 19: Chinese CRM Analytics Market Growth Prospects in US$ Million by Segment for the Period 2020-2027
    • TABLE 20: Chinese CRM Analytics Market by Segment: Percentage Breakdown of Sales for 2020 and 2027
  • EUROPE
    • Market Facts & Figures
    • European CRM Analytics Market: Competitor Market Share Scenario (in %) for 2019 & 2025
    • Market Analytics
    • TABLE 21: European CRM Analytics Market Demand Scenario in US$ Million by Region/Country: 2018-2025
    • TABLE 22: European CRM Analytics Market Share Shift by Region/Country: 2020 VS 2027
    • TABLE 23: European CRM Analytics Market Estimates and Forecasts in US$ Million by Segment: 2020-2027
    • TABLE 24: European CRM Analytics Market Share Breakdown by Segment: 2020 VS 2027
  • FRANCE
    • TABLE 25: CRM Analytics Market in France by Segment: Estimates and Projections in US$ Million for the Period 2020-2027
    • TABLE 26: French CRM Analytics Market Share Analysis by Segment: 2020 VS 2027
  • GERMANY
    • TABLE 27: CRM Analytics Market in Germany: Recent Past, Current and Future Analysis in US$ Million by Segment for the Period 2020-2027
    • TABLE 28: German CRM Analytics Market Share Breakdown by Segment: 2020 VS 2027
  • ITALY
    • TABLE 29: Italian CRM Analytics Market Growth Prospects in US$ Million by Segment for the Period 2020-2027
    • TABLE 30: Italian CRM Analytics Market by Segment: Percentage Breakdown of Sales for 2020 and 2027
  • UNITED KINGDOM
    • TABLE 31: United Kingdom Market for CRM Analytics: Annual Sales Estimates and Projections in US$ Million by Segment for the Period 2020-2027
    • TABLE 32: United Kingdom CRM Analytics Market Share Analysis by Segment: 2020 VS 2027
  • REST OF EUROPE
    • TABLE 33: Rest of Europe CRM Analytics Market Estimates and Forecasts in US$ Million by Segment: 2020-2027
    • TABLE 34: Rest of Europe CRM Analytics Market Share Breakdown by Segment: 2020 VS 2027
  • ASIA-PACIFIC
    • TABLE 35: CRM Analytics Market in Asia-Pacific by Segment: Estimates and Projections in US$ Million for the Period 2020-2027
    • TABLE 36: Asia-Pacific CRM Analytics Market Share Analysis by Segment: 2020 VS 2027
  • REST OF WORLD
    • TABLE 37: Rest of World CRM Analytics Market Estimates and Forecasts in US$ Million by Segment: 2020 to 2027
    • TABLE 38: CRM Analytics Market in Rest of World: Percentage Share Breakdown of Sales by Segment for 2020 and 2027

IV. COMPETITION

  • Total Companies Profiled: 47