市場調查報告書

聊天機器人

Chatbots

出版商 Global Industry Analysts, Inc. 商品編碼 938821
出版日期 內容資訊 英文 203 Pages
商品交期: 最快1-2個工作天內
價格
聊天機器人 Chatbots
出版日期: 2020年05月01日內容資訊: 英文 203 Pages
簡介

全球聊天機器人的市場在新型冠狀病毒感染疾病 (COVID-19)的世界性流行及伴隨而來的經濟不景氣下,預測期間內預計將以25%的年複合成長率推移。

調查對象企業範例

  • Amazon Web Services, Inc.
  • Artificial Solutions Iberia, S. L.
  • Botsify
  • Chatfuel
  • Creative Virtual Pvt. Ltd.
  • Dialogflow
  • eGain Corporation
  • IBM Corporation
  • LiveChat, Inc.
  • LivePerson, Inc.
  • LogMeIn Inc. - Bold360
  • MEOKAY
  • MobileMonkey Inc.
  • Next IT Corp.
  • Nuance Communications, Inc.
  • PullString Inc.
  • Smooch Technologies Inc.

本報告提供全球聊天機器人的市場調查,彙整市場及產品概要,市場成長的各種影響因素分析,市場規模的變化與預測,各種區分·各地區·各主要國家的詳細分析,競爭環境,主要企業簡介等資訊。

I 簡介·調查手法·調查範圍

II 摘要整理

第1章 市場概要

  • 全球企業佔有率
  • 企業佔有率方案
  • Covid-19的影響·景氣衰退預測

第2章 主要企業

第3章 市場趨勢·成長推進因素

第4章 全球市場的展望

III 市場分析

  • 市場分析:各地區·各主要國家

IV 競爭

  • 企業簡介
目錄
Product Code: MCP10991

Amid the COVID-19 crisis and the looming economic recession, the Chatbots market worldwide will grow by a projected US$1.1 Billion, during the analysis period, driven by a revised compounded annual growth rate (CAGR) of 25%. Small Enterprises, one of the segments analyzed and sized in this study, is forecast to grow at over 25.7% and reach a market size of US$356.6 Million by the end of the analysis period. An unusual period in history, the coronavirus pandemic has unleashed a series of unprecedented events affecting every industry. The Small Enterprises market will be reset to a new normal which going forwards in a post COVID-19 era will be continuously redefined and redesigned. Staying on top of trends and accurate analysis is paramount now more than ever to manage uncertainty, change and continuously adapt to new and evolving market conditions.

As part of the new emerging geographic scenario, the United States is forecast to readjust to a 23.7% CAGR. Within Europe, the region worst hit by the pandemic, Germany will add over US$33.8 Million to the region's size over the next 7 to 8 years. In addition, over US$50.3 Million worth of projected demand in the region will come from Rest of European markets. In Japan, the Small Enterprises segment will reach a market size of US$24 Million by the close of the analysis period. Blamed for the pandemic, significant political and economic challenges confront China. Amid the growing push for decoupling and economic distancing, the changing relationship between China and the rest of the world will influence competition and opportunities in the Chatbots market. Against this backdrop and the changing geopolitical, business and consumer sentiments, the world's second largest economy will grow at 22.2% over the next couple of years and add approximately US$135.4 Million in terms of addressable market opportunity. Continuous monitoring for emerging signs of a possible new world order post-COVID-19 crisis is a must for aspiring businesses and their astute leaders seeking to find success in the now changing Chatbots market landscape. All research viewpoints presented are based on validated engagements from influencers in the market, whose opinions supersede all other research methodologies.

Competitors identified in this market include, among others, Amazon Web Services, Inc.; Artificial Solutions Iberia, S. L.; Botsify ; Chatfuel; Creative Virtual Pvt. Ltd.; Dialogflow; eGain Corporation; IBM Corporation; LiveChat, Inc.; LivePerson, Inc.; LogMeIn Inc. - Bold360; MEOKAY; MobileMonkey Inc.; Next IT Corp.; Nuance Communications, Inc.; PullString Inc.; Smooch Technologies Inc.

TABLE OF CONTENTS

I. INTRODUCTION, METHODOLOGY & REPORT SCOPE

II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW

  • Global Competitor Market Shares
  • Chatbots Competitor Market Share Scenario Worldwide (in %): 2019 & 2025
  • Impact of Covid-19 and a Looming Global Recession

2. FOCUS ON SELECT PLAYERS

3. MARKET TRENDS & DRIVERS

4. GLOBAL MARKET PERSPECTIVE

  • TABLE 1: Chatbots Global Market Estimates and Forecasts in US$ Thousand by Region/Country: 2020-2027
  • TABLE 2: Chatbots Market Share Shift across Key Geographies Worldwide: 2020 VS 2027
  • TABLE 3: Small Enterprises (End-Use) Global Opportunity Assessment in US$ Thousand by Region/Country: 2020-2027
  • TABLE 4: Small Enterprises (End-Use) Percentage Share Breakdown of Global Sales by Region/Country: 2020 VS 2027
  • TABLE 5: Medium Enterprises (End-Use) Worldwide Sales in US$ Thousand by Region/Country: 2020-2027
  • TABLE 6: Medium Enterprises (End-Use) Market Share Shift across Key Geographies: 2020 VS 2027
  • TABLE 7: Large Enterprises (End-Use) Global Market Estimates & Forecasts in US$ Thousand by Region/Country: 2020-2027
  • TABLE 8: Large Enterprises (End-Use) Market Share Breakdown by Region/Country: 2020 VS 2027
  • TABLE 9: Service (Application) Demand Potential Worldwide in US$ Thousand by Region/Country: 2020-2027
  • TABLE 10: Service (Application) Share Breakdown Review by Region/Country: 2020 VS 2027
  • TABLE 11: Social Media (Application) Worldwide Latent Demand Forecasts in US$ Thousand by Region/Country: 2020-2027
  • TABLE 12: Social Media (Application) Distribution of Global Sales by Region/Country: 2020 VS 2027
  • TABLE 13: Payments/Order Processing (Application) Sales Estimates and Forecasts in US$ Thousand by Region/Country for the Years 2020 through 2027
  • TABLE 14: Payments/Order Processing (Application) Global Market Share Distribution by Region/Country for 2020 and 2027
  • TABLE 15: Marketing (Application) Global Opportunity Assessment in US$ Thousand by Region/Country: 2020-2027
  • TABLE 16: Marketing (Application) Percentage Share Breakdown of Global Sales by Region/Country: 2020 VS 2027
  • TABLE 17: Other Applications (Application) Worldwide Sales in US$ Thousand by Region/Country: 2020-2027
  • TABLE 18: Other Applications (Application) Market Share Shift across Key Geographies: 2020 VS 2027
  • TABLE 19: Standalone (Type) Potential Growth Markets Worldwide in US$ Thousand: 2020 to 2027
  • TABLE 20: Standalone (Type) Market Sales Breakdown by Region/Country in Percentage: 2020 VS 2027
  • TABLE 21: Web-based (Type) Geographic Market Spread Worldwide in US$ Thousand: 2020 to 2027
  • TABLE 22: Web-based (Type) Market Share Distribution in Percentage by Region/Country: 2020 VS 2027
  • TABLE 23: Messenger-based/Third Party (Type) World Market Estimates and Forecasts by Region/Country in US$ Thousand: 2020 to 2027
  • TABLE 24: Messenger-based/Third Party (Type) Market Share Breakdown by Region/Country: 2020 VS 2027
  • TABLE 25: Healthcare (Industry Vertical) Sales Estimates and Forecasts in US$ Thousand by Region/Country for the Years 2020 through 2027
  • TABLE 26: Healthcare (Industry Vertical) Global Market Share Distribution by Region/Country for 2020 and 2027
  • TABLE 27: Retail & E-Commerce (Industry Vertical) Global Opportunity Assessment in US$ Thousand by Region/Country: 2020-2027
  • TABLE 28: Retail & E-Commerce (Industry Vertical) Percentage Share Breakdown of Global Sales by Region/Country: 2020 VS 2027
  • TABLE 29: BFSI (Industry Vertical) Worldwide Sales in US$ Thousand by Region/Country: 2020-2027
  • TABLE 30: BFSI (Industry Vertical) Market Share Shift across Key Geographies: 2020 VS 2027
  • TABLE 31: Travel & Tourism (Industry Vertical) Global Market Estimates & Forecasts in US$ Thousand by Region/Country: 2020-2027
  • TABLE 32: Travel & Tourism (Industry Vertical) Market Share Breakdown by Region/Country: 2020 VS 2027
  • TABLE 33: Other Industry Verticals (Industry Vertical) Demand Potential Worldwide in US$ Thousand by Region/Country: 2020-2027
  • TABLE 34: Other Industry Verticals (Industry Vertical) Share Breakdown Review by Region/Country: 2020 VS 2027

III. MARKET ANALYSIS

  • GEOGRAPHIC MARKET ANALYSIS
  • UNITED STATES
    • Market Facts & Figures
    • US Chatbots Market Share (in %) by Company: 2019 & 2025
    • Market Analytics
    • TABLE 35: United States Chatbots Latent Demand Forecasts in US$ Thousand by End-Use: 2020 to 2027
    • TABLE 36: Chatbots Market Share Breakdown in the United States by End-Use: 2020 VS 2027
    • TABLE 37: United States Chatbots Latent Demand Forecasts in US$ Thousand by Application: 2020 to 2027
    • TABLE 38: Chatbots Market Share Breakdown in the United States by Application: 2020 VS 2027
    • TABLE 39: United States Chatbots Market Estimates and Projections in US$ Thousand by Type: 2020 to 2027
    • TABLE 40: United States Chatbots Market Share Breakdown by Type: 2020 VS 2027
    • TABLE 41: United States Chatbots Latent Demand Forecasts in US$ Thousand by Industry Vertical: 2020 to 2027
    • TABLE 42: Chatbots Market Share Breakdown in the United States by Industry Vertical: 2020 VS 2027
  • CANADA
    • TABLE 43: Canadian Chatbots Market Quantitative Demand Analysis in US$ Thousand by End-Use: 2020 to 2027
    • TABLE 44: Canadian Chatbots Market Share Analysis by End-Use: 2020 VS 2027
    • TABLE 45: Canadian Chatbots Market Quantitative Demand Analysis in US$ Thousand by Application: 2020 to 2027
    • TABLE 46: Canadian Chatbots Market Share Analysis by Application: 2020 VS 2027
    • TABLE 47: Canadian Chatbots Market Estimates and Forecasts in US$ Thousand by Type: 2020 to 2027
    • TABLE 48: Chatbots Market in Canada: Percentage Share Breakdown of Sales by Type for 2020 and 2027
    • TABLE 49: Canadian Chatbots Market Quantitative Demand Analysis in US$ Thousand by Industry Vertical: 2020 to 2027
    • TABLE 50: Canadian Chatbots Market Share Analysis by Industry Vertical: 2020 VS 2027
  • JAPAN
    • TABLE 51: Japanese Demand Estimates and Forecasts for Chatbots in US$ Thousand by End-Use: 2020 to 2027
    • TABLE 52: Chatbots Market Share Shift in Japan by End-Use: 2020 VS 2027
    • TABLE 53: Japanese Demand Estimates and Forecasts for Chatbots in US$ Thousand by Application: 2020 to 2027
    • TABLE 54: Chatbots Market Share Shift in Japan by Application: 2020 VS 2027
    • TABLE 55: Japanese Market for Chatbots: Annual Sales Estimates and Projections in US$ Thousand by Type for the Period 2020-2027
    • TABLE 56: Japanese Chatbots Market Share Analysis by Type: 2020 VS 2027
    • TABLE 57: Japanese Demand Estimates and Forecasts for Chatbots in US$ Thousand by Industry Vertical: 2020 to 2027
    • TABLE 58: Chatbots Market Share Shift in Japan by Industry Vertical: 2020 VS 2027
  • CHINA
    • TABLE 59: Chinese Demand for Chatbots in US$ Thousand by End-Use: 2020 to 2027
    • TABLE 60: Chinese Chatbots Market Share Breakdown by End-Use: 2020 VS 2027
    • TABLE 61: Chinese Demand for Chatbots in US$ Thousand by Application: 2020 to 2027
    • TABLE 62: Chinese Chatbots Market Share Breakdown by Application: 2020 VS 2027
    • TABLE 63: Chinese Chatbots Market Growth Prospects in US$ Thousand by Type for the Period 2020-2027
    • TABLE 64: Chinese Chatbots Market by Type: Percentage Breakdown of Sales for 2020 and 2027
    • TABLE 65: Chinese Demand for Chatbots in US$ Thousand by Industry Vertical: 2020 to 2027
    • TABLE 66: Chinese Chatbots Market Share Breakdown by Industry Vertical: 2020 VS 2027
  • EUROPE
    • Market Facts & Figures
    • European Chatbots Market: Competitor Market Share Scenario (in %) for 2019 & 2025
    • Market Analytics
    • TABLE 67: European Chatbots Market Demand Scenario in US$ Thousand by Region/Country: 2018-2025
    • TABLE 68: European Chatbots Market Share Shift by Region/Country: 2020 VS 2027
    • TABLE 69: European Chatbots Addressable Market Opportunity in US$ Thousand by End-Use: 2020-2027
    • TABLE 70: European Chatbots Market Share Analysis by End-Use: 2020 VS 2027
    • TABLE 71: European Chatbots Addressable Market Opportunity in US$ Thousand by Application: 2020-2027
    • TABLE 72: European Chatbots Market Share Analysis by Application: 2020 VS 2027
    • TABLE 73: European Chatbots Market Estimates and Forecasts in US$ Thousand by Type: 2020-2027
    • TABLE 74: European Chatbots Market Share Breakdown by Type: 2020 VS 2027
    • TABLE 75: European Chatbots Addressable Market Opportunity in US$ Thousand by Industry Vertical: 2020-2027
    • TABLE 76: European Chatbots Market Share Analysis by Industry Vertical: 2020 VS 2027
  • FRANCE
    • TABLE 77: Chatbots Quantitative Demand Analysis in France in US$ Thousand by End-Use: 2020-2027
    • TABLE 78: French Chatbots Market Share Analysis: A 7-Year Perspective by End-Use for 2020 and 2027
    • TABLE 79: Chatbots Quantitative Demand Analysis in France in US$ Thousand by Application: 2020-2027
    • TABLE 80: French Chatbots Market Share Analysis: A 7-Year Perspective by Application for 2020 and 2027
    • TABLE 81: Chatbots Market in France by Type: Estimates and Projections in US$ Thousand for the Period 2020-2027
    • TABLE 82: French Chatbots Market Share Analysis by Type: 2020 VS 2027
    • TABLE 83: Chatbots Quantitative Demand Analysis in France in US$ Thousand by Industry Vertical: 2020-2027
    • TABLE 84: French Chatbots Market Share Analysis: A 7-Year Perspective by Industry Vertical for 2020 and 2027
  • GERMANY
    • TABLE 85: Chatbots Market in Germany: Annual Sales Estimates and Forecasts in US$ Thousand by End-Use for the Period 2020-2027
    • TABLE 86: Chatbots Market Share Distribution in Germany by End-Use: 2020 VS 2027
    • TABLE 87: Chatbots Market in Germany: Annual Sales Estimates and Forecasts in US$ Thousand by Application for the Period 2020-2027
    • TABLE 88: Chatbots Market Share Distribution in Germany by Application: 2020 VS 2027
    • TABLE 89: Chatbots Market in Germany: Recent Past, Current and Future Analysis in US$ Thousand by Type for the Period 2020-2027
    • TABLE 90: German Chatbots Market Share Breakdown by Type: 2020 VS 2027
    • TABLE 91: Chatbots Market in Germany: Annual Sales Estimates and Forecasts in US$ Thousand by Industry Vertical for the Period 2020-2027
    • TABLE 92: Chatbots Market Share Distribution in Germany by Industry Vertical: 2020 VS 2027
  • ITALY
    • TABLE 93: Italian Demand for Chatbots in US$ Thousand by End-Use: 2020 to 2027
    • TABLE 94: Italian Chatbots Market Share Breakdown by End-Use: 2020 VS 2027
    • TABLE 95: Italian Demand for Chatbots in US$ Thousand by Application: 2020 to 2027
    • TABLE 96: Italian Chatbots Market Share Breakdown by Application: 2020 VS 2027
    • TABLE 97: Italian Chatbots Market Growth Prospects in US$ Thousand by Type for the Period 2020-2027
    • TABLE 98: Italian Chatbots Market by Type: Percentage Breakdown of Sales for 2020 and 2027
    • TABLE 99: Italian Demand for Chatbots in US$ Thousand by Industry Vertical: 2020 to 2027
    • TABLE 100: Italian Chatbots Market Share Breakdown by Industry Vertical: 2020 VS 2027
  • UNITED KINGDOM
    • TABLE 101: United Kingdom Demand Estimates and Forecasts for Chatbots in US$ Thousand by End-Use: 2020 to 2027
    • TABLE 102: Chatbots Market Share Shift in the United Kingdom by End-Use: 2020 VS 2027
    • TABLE 103: United Kingdom Demand Estimates and Forecasts for Chatbots in US$ Thousand by Application: 2020 to 2027
    • TABLE 104: Chatbots Market Share Shift in the United Kingdom by Application: 2020 VS 2027
    • TABLE 105: United Kingdom Market for Chatbots: Annual Sales Estimates and Projections in US$ Thousand by Type for the Period 2020-2027
    • TABLE 106: United Kingdom Chatbots Market Share Analysis by Type: 2020 VS 2027
    • TABLE 107: United Kingdom Demand Estimates and Forecasts for Chatbots in US$ Thousand by Industry Vertical: 2020 to 2027
    • TABLE 108: Chatbots Market Share Shift in the United Kingdom by Industry Vertical: 2020 VS 2027
  • REST OF EUROPE
    • TABLE 109: Rest of Europe Chatbots Addressable Market Opportunity in US$ Thousand by End-Use: 2020-2027
    • TABLE 110: Rest of Europe Chatbots Market Share Analysis by End-Use: 2020 VS 2027
    • TABLE 111: Rest of Europe Chatbots Addressable Market Opportunity in US$ Thousand by Application: 2020-2027
    • TABLE 112: Rest of Europe Chatbots Market Share Analysis by Application: 2020 VS 2027
    • TABLE 113: Rest of Europe Chatbots Market Estimates and Forecasts in US$ Thousand by Type: 2020-2027
    • TABLE 114: Rest of Europe Chatbots Market Share Breakdown by Type: 2020 VS 2027
    • TABLE 115: Rest of Europe Chatbots Addressable Market Opportunity in US$ Thousand by Industry Vertical: 2020-2027
    • TABLE 116: Rest of Europe Chatbots Market Share Analysis by Industry Vertical: 2020 VS 2027
  • ASIA-PACIFIC
    • TABLE 117: Chatbots Quantitative Demand Analysis in Asia-Pacific in US$ Thousand by End-Use: 2020-2027
    • TABLE 118: Asia-Pacific Chatbots Market Share Analysis: A 7-Year Perspective by End-Use for 2020 and 2027
    • TABLE 119: Chatbots Quantitative Demand Analysis in Asia-Pacific in US$ Thousand by Application: 2020-2027
    • TABLE 120: Asia-Pacific Chatbots Market Share Analysis: A 7-Year Perspective by Application for 2020 and 2027
    • TABLE 121: Chatbots Market in Asia-Pacific by Type: Estimates and Projections in US$ Thousand for the Period 2020-2027
    • TABLE 122: Asia-Pacific Chatbots Market Share Analysis by Type: 2020 VS 2027
    • TABLE 123: Chatbots Quantitative Demand Analysis in Asia-Pacific in US$ Thousand by Industry Vertical: 2020-2027
    • TABLE 124: Asia-Pacific Chatbots Market Share Analysis: A 7-Year Perspective by Industry Vertical for 2020 and 2027
  • REST OF WORLD
    • TABLE 125: Rest of World Chatbots Market Quantitative Demand Analysis in US$ Thousand by End-Use: 2020 to 2027
    • TABLE 126: Rest of World Chatbots Market Share Analysis by End-Use: 2020 VS 2027
    • TABLE 127: Rest of World Chatbots Market Quantitative Demand Analysis in US$ Thousand by Application: 2020 to 2027
    • TABLE 128: Rest of World Chatbots Market Share Analysis by Application: 2020 VS 2027
    • TABLE 129: Rest of World Chatbots Market Estimates and Forecasts in US$ Thousand by Type: 2020 to 2027
    • TABLE 130: Chatbots Market in Rest of World: Percentage Share Breakdown of Sales by Type for 2020 and 2027
    • TABLE 131: Rest of World Chatbots Market Quantitative Demand Analysis in US$ Thousand by Industry Vertical: 2020 to 2027
    • TABLE 132: Rest of World Chatbots Market Share Analysis by Industry Vertical: 2020 VS 2027

IV. COMPETITION

  • Total Companies Profiled: 31