表紙
市場調查報告書

自動語音應答 (IVR) 系統的全球市場

Interactive Voice Response (IVR) Systems

出版商 Global Industry Analysts, Inc. 商品編碼 225205
出版日期 內容資訊 英文 260 Pages
商品交期: 最快1-2個工作天內
價格
自動語音應答 (IVR) 系統的全球市場 Interactive Voice Response (IVR) Systems
出版日期: 2020年02月01日內容資訊: 英文 260 Pages
簡介

本報告提供全球自動語音應答 (IVR) 系統的市場調查,彙整產業背景,市場及產品概要,主要趨勢,市場的各種影響因素分析,產品與服務的市場投入等趨勢,企業間的配合措施,主要企業簡介,各區各國的市場成長預測等資料。

第1章 簡介·調查手法·產品定義

第2章 摘要整理

  • 產業概要
    • 顧客服務的自動化
    • IVR:技術/市場概要
  • 主要趨勢·成長推進因素·課題
  • 產品概要
    • 何謂自動語音應答系統
    • 各種用途·引進區域
    • IVR的演進
    • IVR系統引進的基礎必要條件
    • IVR系統開發
    • IP-PBX伺服器
    • IVR通訊協定
    • VoIP
    • SIP
    • TCP/IP通訊協定
    • 語音辨識
    • 基礎設施市場
    • 企業的引進
    • 技術的強化
    • 潛在的缺點
    • 語音辨識架構
    • 語音通信平台
    • IVR技術
    • 語音辨識
    • TTS (Text-to-Speech)
    • Audiotext
    • CTI (Computer Telephony Integration)
    • VoiceXML
    • SALT技術
    • 語音入口網站
    • IVR的各種通訊用途
    • 多模態互動
    • 文字通訊
    • 平板電腦和智慧型手機
    • 語音辨識介面
    • UC
    • 社群網路
    • 串流媒體伺服器
    • visualIVR
    • 語音生物辨識
    • IVR分析
    • 簡易型IVR開發環境
    • 多通路外撥IVR等
  • 終端用途市場分析
    • 旅遊業·金融業
    • 客服中心/客服中心
    • 零售業
    • 醫療保健部門
    • 教育機關
    • 公共事業等
  • 產品與服務的市場投入
    • Ooredoo:推出IVR付款系統
    • Cooper-Atkins推出了TempTrak企業監控系統的高級IVR服務
    • Pindrop:發表IVR Anti-Fraud
    • E-Complish:推出先進IVR系統
    • Manulife:在加拿大推出IVR系統等
  • 企業間的配合措施
    • Monsan
    • Vocantas Inks·Cogsdale
    • Apollo·West Corporation
    • Lipigas
    • PDX·VoicePort
    • WTI Holdings
    • Radish Systems等
  • 主要企業
  • 全球市場的展望

第3章 地區市場分析

  • 美國
  • 加拿大
  • 歐洲
  • 其他地區

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目錄
Product Code: MCP-1220

Interactive Voice Response (IVR) Systems market worldwide is projected to grow by US$2.1 Billion, driven by a compounded growth of 6.5%. Touchtone-based, one of the segments analyzed and sized in this study, displays the potential to grow at over 6.4%. The shifting dynamics supporting this growth makes it critical for businesses in this space to keep abreast of the changing pulse of the market. Poised to reach over US$3.6 Billion by the year 2025, Touchtone-based will bring in healthy gains adding significant momentum to global growth.

Representing the developed world, the United States will maintain a 5.5% growth momentum. Within Europe, which continues to remain an important element in the world economy, Germany will add over US$75.1 Million to the region's size and clout in the next 5 to 6 years. Over US$64.8 Million worth of projected demand in the region will come from Rest of Europe markets. In Japan, Touchtone-based will reach a market size of US$189.8 Million by the close of the analysis period. As the world's second largest economy and the new game changer in global markets, China exhibits the potential to grow at 9.6% over the next couple of years and add approximately US$582.4 Million in terms of addressable opportunity for the picking by aspiring businesses and their astute leaders. Presented in visually rich graphics are these and many more need-to-know quantitative data important in ensuring quality of strategy decisions, be it entry into new markets or allocation of resources within a portfolio. Several macroeconomic factors and internal market forces will shape growth and development of demand patterns in emerging countries in Asia-Pacific, Latin America and the Middle East. All research viewpoints presented are based on validated engagements from influencers in the market, whose opinions supersede all other research methodologies.

Competitors identified in this market include, among others,

  • [24]7 Inc.
  • Aspect Software, Inc.
  • AT&T, Inc.
  • Avaya, Inc.
  • Cisco Systems, Inc.
  • Connect First, Inc.
  • Convergys Corp.
  • Database Systems Corp.
  • Dialogic Corporation
  • DialogTech
  • E-Complish, Inc.
  • Enghouse Systems Limited
  • Genesys
  • Mitel Networks Corporation
  • Nuance Communications, Inc.
  • True Image Interactive, Inc.
  • Verizon Communications, Inc.
  • Voicent Communications, Inc.
  • West Corporation

TABLE OF CONTENTS

I. INTRODUCTION, METHODOLOGY & REPORT SCOPE

II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW

  • Customer Service Automation Continues to Play a Crucial Role in Shaping Brand Experiences
  • Opportunity for IVR Stands Amplified Against the Backdrop of Droids Taking Over Live Customer Care Agents
  • Recent Market Activity
  • IVR: Technology/Market Overview
  • Market Outlook
  • Global Competitor Market Shares
  • Interactive Voice Response (IVR) Systems Competitor Market Share Scenario Worldwide (in %): 2020 & 2029

2. FOCUS ON SELECT PLAYERS

  • [24]7 Inc. (USA)
  • Aspect Software, Inc. (USA)
  • AT&T, Inc. (USA)
  • Aumtech, Inc. (USA)
  • Avaya, Inc. (USA)
  • Cisco Systems, Inc. (USA)
  • Connect First, Inc. (USA)
  • Convergys Corp. (USA)
  • Database Systems Corp. (USA)
  • Dialogic Corporation (Canada)
  • DialogTech
  • E-Complish, Inc. (USA)
  • Enghouse Systems Limited (Canada)
  • Genesys (USA)
  • Mitel Networks Corporation (Canada)
  • Nuance Communications, Inc. (USA)
  • True Image Interactive, Inc. (USA)
  • Verizon Communications, Inc. (USA)
  • Voicent Communications, Inc. (USA)
  • West Corporation (USA)

3. MARKET TRENDS & DRIVERS

  • Noteworthy Trends, Drivers & Issues
  • Healthy Outlook for the World Call Center Industry to Offer Trickle Down Benefits to the IVR Market
  • Mobile Telephony Revolution Creates Explosion in Inbound Call Volumes & Spurs Opportunities for IVR for Automating Call Handling
  • Continued Use of Telemarketing to Create Valuable Sales Leads, Drives Opportunities for Outbound IVR
  • The Ballooning eCommerce Market Fuels Demand for IVR
  • Choice of Recorded Voice Gains Prominence in IVR Development & Deployment
  • Advanced Natural Language Interactive IVR Comes of Age
  • The Rise of Conversational Commerce Drives the Popularity of Speech Enabled IVR
  • Focus On Customer Experience Monitoring Drives Home the Importance of IVR Analytics
  • Focus On Personalized Marketing & Customer Service Drives Opportunities for Personalized IVR
  • Cloud Based IVR Makes Its Disruptive Emergence in the Market
  • Growing Complexity of IVR Infrastructure Maintenance Spurs Interest in Managed IVR Solutions
  • Convergence of Big Data & Customer Experience Fuel the Emergence of Smart IVR Technology Solutions
  • Growing Popularity of IVR Payment Processing to Benefit Market Growth
  • Rise in IVR Security Threats Spurs Demand for Voice Biometrics Based IVR
  • Healthcare Consumerism Drives Demand for IVR in the Healthcare Industry
  • Lack of Human Touch: A Key Perspective Bottleneck to Growth

4. GLOBAL MARKET PERSPECTIVE

  • TABLE 1: Interactive Voice Response (IVR) Systems Global Market Estimates and Forecasts in US$ Million by Region/Country: 2018-2025
  • TABLE 2: Interactive Voice Response (IVR) Systems Global Retrospective Market Scenario in US$ Million by Region/Country: 2009-2017
  • TABLE 3: Interactive Voice Response (IVR) Systems Market Share Shift across Key Geographies Worldwide: 2009 VS 2019 VS 2025
  • TABLE 4: Touchtone-based (Technology) World Market by Region/Country in US$ Million: 2018 to 2025
  • TABLE 5: Touchtone-based (Technology) Historic Market Analysis by Region/Country in US$ Million: 2009 to 2017
  • TABLE 6: Touchtone-based (Technology) Market Share Breakdown of Worldwide Sales by Region/Country: 2009 VS 2019 VS 2025
  • TABLE 7: Speech-based (Technology) Potential Growth Markets Worldwide in US$ Million: 2018 to 2025
  • TABLE 8: Speech-based (Technology) Historic Market Perspective by Region/Country in US$ Million: 2009 to 2017
  • TABLE 9: Speech-based (Technology) Market Sales Breakdown by Region/Country in Percentage: 2009 VS 2019 VS 2025
  • TABLE 10: BFSI (End-Use) Global Market Estimates & Forecasts in US$ Million by Region/Country: 2018-2025
  • TABLE 11: BFSI (End-Use) Retrospective Demand Analysis in US$ Million by Region/Country: 2009-2017
  • TABLE 12: BFSI (End-Use) Market Share Breakdown by Region/Country: 2009 VS 2019 VS 2025
  • TABLE 13: Travel & Hospitality (End-Use) Demand Potential Worldwide in US$ Million by Region/Country: 2018-2025
  • TABLE 14: Travel & Hospitality (End-Use) Historic Sales Analysis in US$ Million by Region/Country: 2009-2017
  • TABLE 15: Travel & Hospitality (End-Use) Share Breakdown Review by Region/Country: 2009 VS 2019 VS 2025
  • TABLE 16: Pharma & Healthcare (End-Use) Worldwide Latent Demand Forecasts in US$ Million by Region/Country: 2018-2025
  • TABLE 17: Pharma & Healthcare (End-Use) Global Historic Analysis in US$ Million by Region/Country: 2009-2017
  • TABLE 18: Pharma & Healthcare (End-Use) Distribution of Global Sales by Region/Country: 2009 VS 2019 VS 2025
  • TABLE 19: Telecommunications (End-Use) Sales Estimates and Forecasts in US$ Million by Region/Country for the Years 2018 through 2025
  • TABLE 20: Telecommunications (End-Use) Analysis of Historic Sales in US$ Million by Region/Country for the Years 2009 to 2017
  • TABLE 21: Telecommunications (End-Use) Global Market Share Distribution by Region/Country for 2009, 2019, and 2025
  • TABLE 22: Other End-Uses (End-Use) Global Opportunity Assessment in US$ Million by Region/Country: 2018-2025
  • TABLE 23: Other End-Uses (End-Use) Historic Sales Analysis in US$ Million by Region/Country: 2009-2017
  • TABLE 24: Other End-Uses (End-Use) Percentage Share Breakdown of Global Sales by Region/Country: 2009 VS 2019 VS 2025

III. MARKET ANALYSIS

  • GEOGRAPHIC MARKET ANALYSIS
  • UNITED STATES
    • Market Facts & Figures
    • US Interactive Voice Response (IVR) Systems Market Share (in %) by Company: 2020 & 2025
    • Market Analytics
    • TABLE 25: Interactive Voice Response (IVR) Systems Market in US$ Million in the United States by Technology: 2018-2025
    • TABLE 26: United States Interactive Voice Response (IVR) Systems Market Retrospective Analysis in US$ Million by Technology: 2009-2017
    • TABLE 27: United States Interactive Voice Response (IVR) Systems Market Share Breakdown by Technology: 2009 VS 2019 VS 2025
    • TABLE 28: United States Interactive Voice Response (IVR) Systems Latent Demand Forecasts in US$ Million by End-Use: 2018 to 2025
    • TABLE 29: Interactive Voice Response (IVR) Systems Historic Demand Patterns in the United States by End-Use in US$ Million for 2009-2017
    • TABLE 30: Interactive Voice Response (IVR) Systems Market Share Breakdown in the United States by End-Use: 2009 VS 2019 VS 2025
  • CANADA
    • TABLE 31: Interactive Voice Response (IVR) Systems Market Analysis in Canada in US$ Million by Technology: 2018-2025
    • TABLE 32: Interactive Voice Response (IVR) Systems Market in Canada: Historic Review in US$ Million by Technology for the Period 2009-2017
    • TABLE 33: Canadian Interactive Voice Response (IVR) Systems Market Share Breakdown by Technology: 2009 VS 2019 VS 2025
    • TABLE 34: Canadian Interactive Voice Response (IVR) Systems Market Quantitative Demand Analysis in US$ Million by End-Use: 2018 to 2025
    • TABLE 35: Interactive Voice Response (IVR) Systems Market in Canada: Summarization of Historic Demand Patterns in US$ Million by End-Use for 2009-2017
    • TABLE 36: Canadian Interactive Voice Response (IVR) Systems Market Share Analysis by End-Use: 2009 VS 2019 VS 2025
  • JAPAN
    • TABLE 37: Japanese Medium & Long-Term Outlook for Interactive Voice Response (IVR) Systems Market in US$ Million by Technology: 2018-2025
    • TABLE 38: Interactive Voice Response (IVR) Systems Market in Japan in US$ Million by Technology: 2009-2017
    • TABLE 39: Japanese Interactive Voice Response (IVR) Systems Market Percentage Share Distribution by Technology: 2009 VS 2019 VS 2025
    • TABLE 40: Japanese Demand Estimates and Forecasts for Interactive Voice Response (IVR) Systems in US$ Million by End-Use: 2018 to 2025
    • TABLE 41: Japanese Interactive Voice Response (IVR) Systems Market in US$ Million by End-Use: 2009-2017
    • TABLE 42: Interactive Voice Response (IVR) Systems Market Share Shift in Japan by End-Use: 2009 VS 2019 VS 2025
  • CHINA
    • TABLE 43: Interactive Voice Response (IVR) Systems Market Estimates and Forecasts in China in US$ Million by Technology: 2018-2025
    • TABLE 44: Chinese Interactive Voice Response (IVR) Systems Retrospective Market Scenario in US$ Million by Technology: 2009-2017
    • TABLE 45: Interactive Voice Response (IVR) Systems Market in China: Percentage Share Analysis by Technology for 2009, 2019, and 2025
    • TABLE 46: Chinese Demand for Interactive Voice Response (IVR) Systems in US$ Million by End-Use: 2018 to 2025
    • TABLE 47: Interactive Voice Response (IVR) Systems Market Review in China in US$ Million by End-Use: 2009-2017
    • TABLE 48: Chinese Interactive Voice Response (IVR) Systems Market Share Breakdown by End-Use: 2009 VS 2019 VS 2025
  • EUROPE
    • Market Facts & Figures
    • European Interactive Voice Response (IVR) Systems Market: Competitor Market Share Scenario (in %) for 2020 & 2025
    • Market Analytics
    • TABLE 49: European Interactive Voice Response (IVR) Systems Market Demand Scenario in US$ Million by Region/Country: 2018-2025
    • TABLE 50: Interactive Voice Response (IVR) Systems Market in Europe: A Historic Market Perspective in US$ Million by Region/Country for the Period 2009-2017
    • TABLE 51: European Interactive Voice Response (IVR) Systems Market Share Shift by Region/Country: 2009 VS 2019 VS 2025
    • TABLE 52: European Interactive Voice Response (IVR) Systems Market Assessment in US$ Million by Technology: 2018-2025
    • TABLE 53: European Interactive Voice Response (IVR) Systems Historic Market Review in US$ Million by Technology: 2009-2017
    • TABLE 54: Interactive Voice Response (IVR) Systems Market in Europe: Percentage Breakdown of Sales by Technology for 2009, 2019, and 2025
    • TABLE 55: European Interactive Voice Response (IVR) Systems Addressable Market Opportunity in US$ Million by End-Use: 2018-2025
    • TABLE 56: Interactive Voice Response (IVR) Systems Market in Europe: Summarization of Historic Demand in US$ Million by End-Use for the Period 2009-2017
    • TABLE 57: European Interactive Voice Response (IVR) Systems Market Share Analysis by End-Use: 2009 VS 2019 VS 2025
  • FRANCE
    • TABLE 58: French Interactive Voice Response (IVR) Systems Market Estimates and Projections in US$ Million by Technology: 2018-2025
    • TABLE 59: French Interactive Voice Response (IVR) Systems Historic Market Analysis in US$ Million by Technology: 2009-2017
    • TABLE 60: French Interactive Voice Response (IVR) Systems Market Share Breakdown by Technology: 2009 VS 2019 VS 2025
    • TABLE 61: Interactive Voice Response (IVR) Systems Quantitative Demand Analysis in France in US$ Million by End-Use: 2018-2025
    • TABLE 62: French Interactive Voice Response (IVR) Systems Historic Market Review in US$ Million by End-Use: 2009-2017
    • TABLE 63: French Interactive Voice Response (IVR) Systems Market Share Analysis: A 17-Year Perspective by End-Use for 2009, 2019, and 2025
  • GERMANY
    • TABLE 64: German Interactive Voice Response (IVR) Systems Latent Demand Forecasts in US$ Million by Technology: 2018-2025
    • TABLE 65: Interactive Voice Response (IVR) Systems Market in Germany: A Historic Perspective by Technology in US$ Million for the Period 2009-2017
    • TABLE 66: German Interactive Voice Response (IVR) Systems Market Share Breakdown by Technology: 2009 VS 2019 VS 2025
    • TABLE 67: Interactive Voice Response (IVR) Systems Market in Germany: Annual Sales Estimates and Forecasts in US$ Million by End-Use for the Period 2018-2025
    • TABLE 68: German Interactive Voice Response (IVR) Systems Market in Retrospect in US$ Million by End-Use: 2009-2017
    • TABLE 69: Interactive Voice Response (IVR) Systems Market Share Distribution in Germany by End-Use: 2009 VS 2019 VS 2025
  • ITALY
    • TABLE 70: Interactive Voice Response (IVR) Systems Market Estimates and Forecasts in Italy in US$ Million by Technology: 2018-2025
    • TABLE 71: Italian Interactive Voice Response (IVR) Systems Retrospective Market Scenario in US$ Million by Technology: 2009-2017
    • TABLE 72: Interactive Voice Response (IVR) Systems Market in Italy: Percentage Share Analysis by Technology for 2009, 2019, and 2025
    • TABLE 73: Italian Demand for Interactive Voice Response (IVR) Systems in US$ Million by End-Use: 2018 to 2025
    • TABLE 74: Interactive Voice Response (IVR) Systems Market Review in Italy in US$ Million by End-Use: 2009-2017
    • TABLE 75: Italian Interactive Voice Response (IVR) Systems Market Share Breakdown by End-Use: 2009 VS 2019 VS 2025
  • UNITED KINGDOM
    • TABLE 76: United Kingdom Medium & Long-Term Outlook for Interactive Voice Response (IVR) Systems Market in US$ Million by Technology: 2018-2025
    • TABLE 77: Interactive Voice Response (IVR) Systems Market in the United Kingdom in US$ Million by Technology: 2009-2017
    • TABLE 78: United Kingdom Interactive Voice Response (IVR) Systems Market Percentage Share Distribution by Technology: 2009 VS 2019 VS 2025
    • TABLE 79: United Kingdom Demand Estimates and Forecasts for Interactive Voice Response (IVR) Systems in US$ Million by End-Use: 2018 to 2025
    • TABLE 80: United Kingdom Interactive Voice Response (IVR) Systems Market in US$ Million by End-Use: 2009-2017
    • TABLE 81: Interactive Voice Response (IVR) Systems Market Share Shift in the United Kingdom by End-Use: 2009 VS 2019 VS 2025
  • SPAIN
    • TABLE 82: Interactive Voice Response (IVR) Systems Market Analysis in Spain in US$ Million by Technology: 2018-2025
    • TABLE 83: Interactive Voice Response (IVR) Systems Market in Spain: Historic Review in US$ Million by Technology for the Period 2009-2017
    • TABLE 84: Spanish Interactive Voice Response (IVR) Systems Market Share Breakdown by Technology: 2009 VS 2019 VS 2025
    • TABLE 85: Spanish Interactive Voice Response (IVR) Systems Market Quantitative Demand Analysis in US$ Million by End-Use: 2018 to 2025
    • TABLE 86: Interactive Voice Response (IVR) Systems Market in Spain: Summarization of Historic Demand Patterns in US$ Million by End-Use for 2009-2017
    • TABLE 87: Spanish Interactive Voice Response (IVR) Systems Market Share Analysis by End-Use: 2009 VS 2019 VS 2025
  • RUSSIA
    • TABLE 88: Interactive Voice Response (IVR) Systems Market in US$ Million in Russia by Technology: 2018-2025
    • TABLE 89: Russian Interactive Voice Response (IVR) Systems Market Retrospective Analysis in US$ Million by Technology: 2009-2017
    • TABLE 90: Russian Interactive Voice Response (IVR) Systems Market Share Breakdown by Technology: 2009 VS 2019 VS 2025
    • TABLE 91: Russian Interactive Voice Response (IVR) Systems Latent Demand Forecasts in US$ Million by End-Use: 2018 to 2025
    • TABLE 92: Interactive Voice Response (IVR) Systems Historic Demand Patterns in Russia by End-Use in US$ Million for 2009-2017
    • TABLE 93: Interactive Voice Response (IVR) Systems Market Share Breakdown in Russia by End-Use: 2009 VS 2019 VS 2025
  • REST OF EUROPE
    • TABLE 94: Rest of Europe Interactive Voice Response (IVR) Systems Market Assessment in US$ Million by Technology: 2018-2025
    • TABLE 95: Rest of Europe Interactive Voice Response (IVR) Systems Historic Market Review in US$ Million by Technology: 2009-2017
    • TABLE 96: Interactive Voice Response (IVR) Systems Market in Rest of Europe: Percentage Breakdown of Sales by Technology for 2009, 2019, and 2025
    • TABLE 97: Rest of Europe Interactive Voice Response (IVR) Systems Addressable Market Opportunity in US$ Million by End-Use: 2018-2025
    • TABLE 98: Interactive Voice Response (IVR) Systems Market in Rest of Europe: Summarization of Historic Demand in US$ Million by End-Use for the Period 2009-2017
    • TABLE 99: Rest of Europe Interactive Voice Response (IVR) Systems Market Share Analysis by End-Use: 2009 VS 2019 VS 2025
  • ASIA-PACIFIC
    • TABLE 100: Asia-Pacific Interactive Voice Response (IVR) Systems Market Estimates and Forecasts in US$ Million by Region/Country: 2018-2025
    • TABLE 101: Interactive Voice Response (IVR) Systems Market in Asia-Pacific: Historic Market Analysis in US$ Million by Region/Country for the Period 2009-2017
    • TABLE 102: Asia-Pacific Interactive Voice Response (IVR) Systems Market Share Analysis by Region/Country: 2009 VS 2019 VS 2025
    • TABLE 103: Asia-Pacific Interactive Voice Response (IVR) Systems Market Estimates and Projections in US$ Million by Technology: 2018-2025
    • TABLE 104: Asia-Pacific Interactive Voice Response (IVR) Systems Historic Market Analysis in US$ Million by Technology: 2009-2017
    • TABLE 105: Asia-Pacific Interactive Voice Response (IVR) Systems Historic Market Analysis in US$ Million by Technology: 2009 VS 2019 VS 2025
    • TABLE 106: Interactive Voice Response (IVR) Systems Quantitative Demand Analysis in Asia-Pacific in US$ Million by End-Use: 2018-2025
    • TABLE 107: Asia-Pacific Interactive Voice Response (IVR) Systems Historic Market Review in US$ Million by End-Use: 2009-2017
    • TABLE 108: Asia-Pacific Interactive Voice Response (IVR) Systems Market Share Analysis: A 17-Year Perspective by End-Use for 2009, 2019, and 2025
  • AUSTRALIA
    • TABLE 109: Australian Interactive Voice Response (IVR) Systems Latent Demand Forecasts in US$ Million by Technology: 2018-2025
    • TABLE 110: Interactive Voice Response (IVR) Systems Market in Australia: A Historic Perspective by Technology in US$ Million for the Period 2009-2017
    • TABLE 111: Australian Interactive Voice Response (IVR) Systems Market Share Breakdown by Technology: 2009 VS 2019 VS 2025
    • TABLE 112: Interactive Voice Response (IVR) Systems Market in Australia: Annual Sales Estimates and Forecasts in US$ Million by End-Use for the Period 2018-2025
    • TABLE 113: Australian Interactive Voice Response (IVR) Systems Market in Retrospect in US$ Million by End-Use: 2009-2017
    • TABLE 114: Interactive Voice Response (IVR) Systems Market Share Distribution in Australia by End-Use: 2009 VS 2019 VS 2025
  • INDIA
    • TABLE 115: Interactive Voice Response (IVR) Systems Market Analysis in India in US$ Million by Technology: 2018-2025
    • TABLE 116: Interactive Voice Response (IVR) Systems Market in India: Historic Review in US$ Million by Technology for the Period 2009-2017
    • TABLE 117: Indian Interactive Voice Response (IVR) Systems Market Share Breakdown by Technology: 2009 VS 2019 VS 2025
    • TABLE 118: Indian Interactive Voice Response (IVR) Systems Market Quantitative Demand Analysis in US$ Million by End-Use: 2018 to 2025
    • TABLE 119: Interactive Voice Response (IVR) Systems Market in India: Summarization of Historic Demand Patterns in US$ Million by End-Use for 2009-2017
    • TABLE 120: Indian Interactive Voice Response (IVR) Systems Market Share Analysis by End-Use: 2009 VS 2019 VS 2025
  • SOUTH KOREA
    • TABLE 121: Interactive Voice Response (IVR) Systems Market in South Korea: Recent Past, Current and Future Analysis in US$ Million by Technology for the Period 2018-2025
    • TABLE 122: South Korean Interactive Voice Response (IVR) Systems Historic Market Analysis in US$ Million by Technology: 2009-2017
    • TABLE 123: Interactive Voice Response (IVR) Systems Market Share Distribution in South Korea by Technology: 2009 VS 2019 VS 2025
    • TABLE 124: Interactive Voice Response (IVR) Systems Market in South Korea: Recent Past, Current and Future Analysis in US$ Million by End-Use for the Period 2018-2025
    • TABLE 125: South Korean Interactive Voice Response (IVR) Systems Historic Market Analysis in US$ Million by End-Use: 2009-2017
    • TABLE 126: Interactive Voice Response (IVR) Systems Market Share Distribution in South Korea by End-Use: 2009 VS 2019 VS 2025
  • REST OF ASIA-PACIFIC
    • TABLE 127: Rest of Asia-Pacific Medium & Long-Term Outlook for Interactive Voice Response (IVR) Systems Market in US$ Million by Technology: 2018-2025
    • TABLE 128: Interactive Voice Response (IVR) Systems Market in Rest of Asia-Pacific in US$ Million by Technology: 2009-2017
    • TABLE 129: Rest of Asia-Pacific Interactive Voice Response (IVR) Systems Market Percentage Share Distribution by Technology: 2009 VS 2019 VS 2025
    • TABLE 130: Rest of Asia-Pacific Demand Estimates and Forecasts for Interactive Voice Response (IVR) Systems in US$ Million by End-Use: 2018 to 2025
    • TABLE 131: Rest of Asia-Pacific Interactive Voice Response (IVR) Systems Market in US$ Million by End-Use: 2009-2017
    • TABLE 132: Interactive Voice Response (IVR) Systems Market Share Shift in Rest of Asia-Pacific by End-Use: 2009 VS 2019 VS 2025
  • LATIN AMERICA
    • TABLE 133: Latin American Interactive Voice Response (IVR) Systems Market Trends by Region/Country in US$ Million: 2018-2025
    • TABLE 134: Interactive Voice Response (IVR) Systems Market in Latin America in US$ Million by Region/Country: A Historic Perspective for the Period 2009-2017
    • TABLE 135: Latin American Interactive Voice Response (IVR) Systems Market Percentage Breakdown of Sales by Region/Country: 2009, 2019, and 2025
    • TABLE 136: Interactive Voice Response (IVR) Systems Market Estimates and Forecasts in Latin America in US$ Million by Technology: 2018-2025
    • TABLE 137: Latin American Interactive Voice Response (IVR) Systems Retrospective Market Scenario in US$ Million by Technology: 2009-2017
    • TABLE 138: Interactive Voice Response (IVR) Systems Market in Latin America : Percentage Analysis by Technology for 2009, 2019, and 2025
    • TABLE 139: Latin American Demand for Interactive Voice Response (IVR) Systems in US$ Million by End-Use: 2018 to 2025
    • TABLE 140: Interactive Voice Response (IVR) Systems Market Review in Latin America in US$ Million by End-Use: 2009-2017
    • TABLE 141: Latin American Interactive Voice Response (IVR) Systems Market Share Breakdown by End-Use: 2009 VS 2019 VS 2025
  • ARGENTINA
    • TABLE 142: Argentinean Interactive Voice Response (IVR) Systems Market Assessment in US$ Million by Technology: 2018-2025
    • TABLE 143: Argentinean Interactive Voice Response (IVR) Systems Historic Market Review in US$ Million by Technology: 2009-2017
    • TABLE 144: Interactive Voice Response (IVR) Systems Market in Argentina: Percentage Breakdown of Sales by Technology for 2009, 2019, and 2025
    • TABLE 145: Argentinean Interactive Voice Response (IVR) Systems Addressable Market Opportunity in US$ Million by End-Use: 2018-2025
    • TABLE 146: Interactive Voice Response (IVR) Systems Market in Argentina: Summarization of Historic Demand in US$ Million by End-Use for the Period 2009-2017
    • TABLE 147: Argentinean Interactive Voice Response (IVR) Systems Market Share Analysis by End-Use: 2009 VS 2019 VS 2025
  • BRAZIL
    • TABLE 148: Brazilian Interactive Voice Response (IVR) Systems Market Estimates and Projections in US$ Million by Technology: 2018-2025
    • TABLE 149: Brazilian Interactive Voice Response (IVR) Systems Historic Market Analysis in US$ Million by Technology: 2009-2017
    • TABLE 150: Brazilian Interactive Voice Response (IVR) Systems Market Share Breakdown by Technology: 2009 VS 2019 VS 2025
    • TABLE 151: Interactive Voice Response (IVR) Systems Quantitative Demand Analysis in Brazil in US$ Million by End-Use: 2018-2025
    • TABLE 152: Brazilian Interactive Voice Response (IVR) Systems Historic Market Review in US$ Million by End-Use: 2009-2017
    • TABLE 153: Brazilian Interactive Voice Response (IVR) Systems Market Share Analysis: A 17-Year Perspective by End-Use for 2009, 2019, and 2025
  • MEXICO
    • TABLE 154: Mexican Interactive Voice Response (IVR) Systems Latent Demand Forecasts in US$ Million by Technology: 2018-2025
    • TABLE 155: Interactive Voice Response (IVR) Systems Market in Mexico: A Historic Perspective by Technology in US$ Million for the Period 2009-2017
    • TABLE 156: Mexican Interactive Voice Response (IVR) Systems Market Share Breakdown by Technology: 2009 VS 2019 VS 2025
    • TABLE 157: Interactive Voice Response (IVR) Systems Market in Mexico: Annual Sales Estimates and Forecasts in US$ Million by End-Use for the Period 2018-2025
    • TABLE 158: Mexican Interactive Voice Response (IVR) Systems Market in Retrospect in US$ Million by End-Use: 2009-2017
    • TABLE 159: Interactive Voice Response (IVR) Systems Market Share Distribution in Mexico by End-Use: 2009 VS 2019 VS 2025
  • REST OF LATIN AMERICA
    • TABLE 160: Interactive Voice Response (IVR) Systems Market in US$ Million in Rest of Latin America by Technology: 2018-2025
    • TABLE 161: Rest of Latin America Interactive Voice Response (IVR) Systems Market Retrospective Analysis in US$ Million by Technology: 2009-2017
    • TABLE 162: Rest of Latin America Interactive Voice Response (IVR) Systems Market Share Breakdown by Technology: 2009 VS 2019 VS 2025
    • TABLE 163: Rest of Latin America Interactive Voice Response (IVR) Systems Latent Demand Forecasts in US$ Million by End-Use: 2018 to 2025
    • TABLE 164: Interactive Voice Response (IVR) Systems Historic Demand Patterns in Rest of Latin America by End-Use in US$ Million for 2009-2017
    • TABLE 165: Interactive Voice Response (IVR) Systems Market Share Breakdown in Rest of Latin America by End-Use: 2009 VS 2019 VS 2025
  • MIDDLE EAST
    • TABLE 166: The Middle East Interactive Voice Response (IVR) Systems Market Estimates and Forecasts in US$ Million by Region/Country: 2018-2025
    • TABLE 167: Interactive Voice Response (IVR) Systems Market in the Middle East by Region/Country in US$ Million: 2009-2017
    • TABLE 168: The Middle East Interactive Voice Response (IVR) Systems Market Share Breakdown by Region/Country: 2009, 2019, and 2025
    • TABLE 169: The Middle East Interactive Voice Response (IVR) Systems Market Analysis in US$ Million by Technology: 2018-2025
    • TABLE 170: Interactive Voice Response (IVR) Systems Market in the Middle East: Historic Review in US$ Million by Technology for the Period 2009-2017
    • TABLE 171: The Middle East Interactive Voice Response (IVR) Systems Market Share Breakdown by Technology: 2009 VS 2019 VS 2025
    • TABLE 172: The Middle East Interactive Voice Response (IVR) Systems Market Quantitative Demand Analysis in US$ Million by End-Use: 2018 to 2025
    • TABLE 173: Interactive Voice Response (IVR) Systems Market in the Middle East: Summarization of Historic Demand Patterns in US$ Million by End-Use for 2009-2017
    • TABLE 174: The Middle East Interactive Voice Response (IVR) Systems Market Share Analysis by End-Use: 2009 VS 2019 VS 2025
  • IRAN
    • TABLE 175: Iranian Medium & Long-Term Outlook for Interactive Voice Response (IVR) Systems Market in US$ Million by Technology: 2018-2025
    • TABLE 176: Interactive Voice Response (IVR) Systems Market in Iran in US$ Million by Technology: 2009-2017
    • TABLE 177: Iranian Interactive Voice Response (IVR) Systems Market Percentage Share Distribution by Technology: 2009 VS 2019 VS 2025
    • TABLE 178: Iranian Demand Estimates and Forecasts for Interactive Voice Response (IVR) Systems in US$ Million by End-Use: 2018 to 2025
    • TABLE 179: Iranian Interactive Voice Response (IVR) Systems Market in US$ Million by End-Use: 2009-2017
    • TABLE 180: Interactive Voice Response (IVR) Systems Market Share Shift in Iran by End-Use: 2009 VS 2019 VS 2025
  • ISRAEL
    • TABLE 181: Israeli Interactive Voice Response (IVR) Systems Market Assessment in US$ Million by Technology: 2018-2025
    • TABLE 182: Israeli Interactive Voice Response (IVR) Systems Historic Market Review in US$ Million by Technology: 2009-2017
    • TABLE 183: Interactive Voice Response (IVR) Systems Market in Israel: Percentage Breakdown of Sales by Technology for 2009, 2019, and 2025
    • TABLE 184: Israeli Interactive Voice Response (IVR) Systems Addressable Market Opportunity in US$ Million by End-Use: 2018-2025
    • TABLE 185: Interactive Voice Response (IVR) Systems Market in Israel: Summarization of Historic Demand in US$ Million by End-Use for the Period 2009-2017
    • TABLE 186: Israeli Interactive Voice Response (IVR) Systems Market Share Analysis by End-Use: 2009 VS 2019 VS 2025
  • SAUDI ARABIA
    • TABLE 187: Interactive Voice Response (IVR) Systems Market Estimates and Forecasts in Saudi Arabia in US$ Million by Technology: 2018-2025
    • TABLE 188: Saudi Arabian Interactive Voice Response (IVR) Systems Retrospective Market Scenario in US$ Million by Technology: 2009-2017
    • TABLE 189: Interactive Voice Response (IVR) Systems Market in Saudi Arabia: Percentage Share Analysis by Technology for 2009, 2019, and 2025
    • TABLE 190: Saudi Arabian Demand for Interactive Voice Response (IVR) Systems in US$ Million by End-Use: 2018 to 2025
    • TABLE 191: Interactive Voice Response (IVR) Systems Market Review in Saudi Arabia in US$ Million by End-Use: 2009-2017
    • TABLE 192: Saudi Arabian Interactive Voice Response (IVR) Systems Market Share Breakdown by End-Use: 2009 VS 2019 VS 2025
  • UNITED ARAB EMIRATES
    • TABLE 193: Interactive Voice Response (IVR) Systems Market in the United Arab Emirates: Recent Past, Current and Future Analysis in US$ Million by Technology for the Period 2018-2025
    • TABLE 194: United Arab Emirates Interactive Voice Response (IVR) Systems Historic Market Analysis in US$ Million by Technology: 2009-2017
    • TABLE 195: Interactive Voice Response (IVR) Systems Market Share Distribution in United Arab Emirates by Technology: 2009 VS 2019 VS 2025
    • TABLE 196: Interactive Voice Response (IVR) Systems Market in the United Arab Emirates: Recent Past, Current and Future Analysis in US$ Million by End-Use for the Period 2018-2025
    • TABLE 197: United Arab Emirates Interactive Voice Response (IVR) Systems Historic Market Analysis in US$ Million by End-Use: 2009-2017
    • TABLE 198: Interactive Voice Response (IVR) Systems Market Share Distribution in United Arab Emirates by End-Use: 2009 VS 2019 VS 2025
  • REST OF MIDDLE EAST
    • TABLE 199: Rest of Middle East Interactive Voice Response (IVR) Systems Latent Demand Forecasts in US$ Million by Technology: 2018-2025
    • TABLE 200: Interactive Voice Response (IVR) Systems Market in Rest of Middle East: A Historic Perspective by Technology in US$ Million for the Period 2009-2017
    • TABLE 201: Rest of Middle East Interactive Voice Response (IVR) Systems Market Share Breakdown by Technology: 2009 VS 2019 VS 2025
    • TABLE 202: Interactive Voice Response (IVR) Systems Market in Rest of Middle East: Annual Sales Estimates and Forecasts in US$ Million by End-Use for the Period 2018-2025
    • TABLE 203: Rest of Middle East Interactive Voice Response (IVR) Systems Market in Retrospect in US$ Million by End-Use: 2009-2017
    • TABLE 204: Interactive Voice Response (IVR) Systems Market Share Distribution in Rest of Middle East by End-Use: 2009 VS 2019 VS 2025
  • AFRICA
    • TABLE 205: Interactive Voice Response (IVR) Systems Market in US$ Million in Africa by Technology: 2018-2025
    • TABLE 206: African Interactive Voice Response (IVR) Systems Market Retrospective Analysis in US$ Million by Technology: 2009-2017
    • TABLE 207: African Interactive Voice Response (IVR) Systems Market Share Breakdown by Technology: 2009 VS 2019 VS 2025
    • TABLE 208: African Interactive Voice Response (IVR) Systems Latent Demand Forecasts in US$ Million by End-Use: 2018 to 2025
    • TABLE 209: Interactive Voice Response (IVR) Systems Historic Demand Patterns in Africa by End-Use in US$ Million for 2009-2017
    • TABLE 210: Interactive Voice Response (IVR) Systems Market Share Breakdown in Africa by End-Use: 2009 VS 2019 VS 2025

IV. COMPETITION

  • Total Companies Profiled: 82
  • INTERACTIVE VOICE RESPONSE (IVR) SYSTEMS MCP-1220
  • CONTENTS