Product Code: 3418
The global cloud point of sale (POS) market share is anticipated to grow at a substantial rate through 2028 due to increasing adoption of digital or cashless payments across various industrial segments. Additionally, growing availability of efficient payment platforms is likely to further facilitate market growth over the forecast timeline.
Recently, industry players have been implementing profitable strategies to extend their consumer reach, which has been favorable for market growth. For instance, in March 2022, ParTech, a wholly owned subsidiary of PAR Technology Corporation and a global restaurant technology company focused on building a unified commerce cloud platform for enterprise restaurants, inked a partnership agreement with Cardfree, a prominent mobile merchant platform. With the deal, ParTech added Cardfree's end-to-end digital commerce technology to its booming Brink POS integration ecosystem.
For comprehensive assessment, the cloud POS market has been segmented in terms of component, organization size, application, and region. With respect to organization size, the market has been classified into SMEs (small and medium-sized enterprises) and large enterprises. The SMEs sub-segment is slated to report considerable growth over the review timeline. Increasing popularity of digital payments among SMEs is prompting the retail, healthcare, and restaurant industries to implement advanced payment solutions, which has positively influenced segmental growth.
From the application perspective, the cloud POS market has been bifurcated into retail & e-commerce, restaurant, hospitality, transportation & logistics, healthcare, and entertainment & media. Among these, the hospitality sub-segment is set to gain notable momentum through 2028. Surging need for hoteliers to make the sale while maintaining inventory about perishable stocks and improving pricing based on revenue management concepts has boosted the uptake of POS systems in the hospitality sector, which is likely to foster segmental outlook in the coming years.
The cloud POS market share from the transportation & logistics sub-segment is expected to expand at a relatively faster rate over the study timeframe owing to increasing use of digital or cashless payment methods among merchants in the sector. Meanwhile, the healthcare sub-segment is speculated to see momentous growth through the review period. Rising focus of companies on stock management and inventory is foreseen to boost product demand in healthcare applications in the forthcoming years.
From the regional standpoint, the Latin America cloud POS market is estimated to reach a sizable valuation by the end of 2028 due to surging usage of cloud POS in restaurants across the LATAM region. Meanwhile, the Middle East and Africa cloud POS industry is expected to showcase steady expansion through the analysis timeframe. Rapid modernization of the domestic retail sector is anticipated to fuel product demand in the MEA region in the future.
Table of Contents
Chapter 1 Methodology and Scope
- 1.1 Scope & definitions
- 1.2 Methodology & forecast parameters
- 1.3 Region wise impact
- 1.3.1 North America
- 1.3.2 Europe
- 1.3.3 Asia Pacific
- 1.3.4 Latin America
- 1.3.5 MEA
- 1.4 Impact of COVID-19
- 1.4.1 North America
- 1.4.2 Europe
- 1.4.3 Asia Pacific
- 1.4.4 Latin America
- 1.4.5 MEA
- 1.5 Data sources
- 1.5.1 Secondary
- 1.5.2 Primary
- 1.6 Glossary
Chapter 2 Executive Summary
- 2.1 Cloud POS industry 360 degree synopsis, 2018 - 2028
- 2.1.1 Business trends
- 2.1.2 Component trends
- 2.1.3 Organization size trends
- 2.1.4 Application trends
- 2.1.5 Regional trends
Chapter 3 Cloud POS Industry Insights
- 3.1 Introduction
- 3.2 Impact of coronavirus (COVID-19) pandemic
- 3.2.1 Global outlook
- 3.2.2 Regional outlook
- 3.2.2.1 North America
- 3.2.2.2 Europe
- 3.2.2.3 Asia Pacific
- 3.2.2.4 Latin America
- 3.2.2.5 MEA
- 3.2.3 Industry value chain
- 3.2.3.1 Technology/cloud providers
- 3.2.3.2 POS manufacturers and software developers
- 3.2.3.3 System integrators
- 3.2.4 Competitive landscape
- 3.2.4.1 Strategy
- 3.2.4.2 Distribution network
- 3.2.4.3 Business growth
- 3.3 Industry ecosystem analysis
- 3.3.1 Technology/cloud providers
- 3.3.2 POS manufacturers and software developers
- 3.3.3 System integrators
- 3.3.4 VARs
- 3.3.5 Service providers
- 3.3.6 Distribution channel analysis
- 3.3.7 End-use landscape
- 3.3.8 Vendor matrix
- 3.4 Investment portfolio
- 3.5 Patent analysis
- 3.6 Technology & innovation landscape
- 3.6.1 NFC-enabled POS terminals
- 3.6.2 Bluetooth technology
- 3.6.3 Facial recognition
- 3.6.4 Impact of IoT and Big Data
- 3.6.5 Digital & mobile wallets
- 3.7 Regulatory landscape
- 3.7.1 North America
- 3.7.2 Europe
- 3.7.3 Asia Pacific
- 3.7.4 Latin America
- 3.7.5 MEA
- 3.8 Industry impact forces
- 3.8.1 Growth drivers
- 3.8.1.1 Demand for the cloud systems for inventory and stock management
- 3.8.1.2 Rise in cashless transactions in several countries
- 3.8.1.3 Growing demand for the cloud POS from small restaurants in the U
- 3.8.1.4 Inclination towards online payments in Europe
- 3.8.1.5 Growing demand for e-commerce transactions in Europe and Asia Pacific
- 3.8.1.6 Rise in food delivery services in China and India
- 3.8.1.7 Infrastructure development in Latin America
- 3.8.1.8 Flourishing retail industry vertical in the UAE
- 3.8.2 Industry pitfalls & challenges
- 3.8.2.1 Lack of reliable and advanced infrastructure
- 3.8.2.2 High security risks
- 3.9 Growth potential analysis
- 3.10 Porter's analysis
- 3.10.1 Supplier power
- 3.10.2 Buyer power
- 3.10.3 Threat of new entrants
- 3.10.4 Threat of substitutes
- 3.10.5 Internal rivalry
- 3.11 PESTEL analysis
Chapter 4 Competitive Landscape,
- 4.1 Introduction
- 4.2 Competitive analysis of key market players
- 4.2.1 Clover Network, Inc.
- 4.2.2 NCR Corporation
- 4.2.3 Pax Technology Inc.
- 4.2.4 Shopify Inc.
- 4.2.5 Vend Limited
- 4.3 Competitive analysis of innovative market players
- 4.3.1 Lightspeed POS Inc.
- 4.3.2 Shopkeep, Inc.
- 4.3.3 Square, Inc.
- 4.3.4 Toast, Inc.
- 4.4 Vendor adoption matrix
Chapter 5 Cloud POS Market, By Component
- 5.1 Cloud POS market share, by component, 2021 & 2028
- 5.2 Software
- 5.2.1 Market estimates and forecast, 2018 - 2028
- 5.3 Service
- 5.3.1 Market estimates and forecast, 2018 - 2028
- 5.3.2 Maintenance & support
- 5.3.2.1 Market estimates and forecast, 2018 - 2028
- 5.3.3 Consulting & training
- 5.3.3.1 Market estimates and forecast, 2018 - 2028
Chapter 6 Cloud POS Market, By Organization Size
- 6.1 Cloud POS market share, by organization size, 2021 & 2028
- 6.2 SMEs
- 6.2.1 Market estimates and forecast, 2018 - 2028
- 6.3 Large enterprises
- 6.3.1 Market estimates and forecast, 2018 - 2028
Chapter 7 Cloud POS Market, By Application
- 7.1 Cloud POS market share, by application, 2021 & 2028
- 7.2 Retail and e-commerce
- 7.2.1 Market estimates and forecast, 2018 - 2028
- 7.3 Restaurants
- 7.3.1 Market estimates and forecast, 2018 - 2028
- 7.4 Hospitality
- 7.4.1 Market estimates and forecast, 2018 - 2028
- 7.5 Transportation & logistics
- 7.5.1 Market estimates and forecast, 2018 - 2028
- 7.6 Entertainment & media
- 7.6.1 Market estimates and forecast, 2018 - 2028
- 7.7 Healthcare
- 7.7.1 Market estimates and forecast, 2018 - 2028
- 7.8 Others
- 7.8.1 Market estimates and forecast, 2018 - 2028
Chapter 8 Cloud POS Market, By Region
- 8.1 Cloud POS market share, by region, 2021 & 2028
- 8.2 North America
- 8.2.1 Market estimates and forecast, by component, 2018 - 2028
- 8.2.1.1 Market estimates and forecast, by service, 2018 - 2028
- 8.2.2 Market estimates and forecast, by organization size, 2018 - 2028
- 8.2.3 Market estimates and forecast, by application, 2018 - 2028
- 8.2.4 U.S.
- 8.2.4.1 Market estimates and forecast, by component, 2018 - 2028
- 8.2.4.1.1 Market estimates and forecast, by service, 2018 - 2028
- 8.2.4.2 Market estimates and forecast, by organization size, 2018 - 2028
- 8.2.4.3 Market estimates and forecast, by application, 2018 - 2028
- 8.2.5 Canada
- 8.2.5.1 Market estimates and forecast, by component, 2018 - 2028
- 8.2.5.1.1 Market estimates and forecast, by service, 2018 - 2028
- 8.2.5.2 Market estimates and forecast, by organization size, 2018 - 2028
- 8.2.5.3 Market estimates and forecast, by application, 2018 - 2028
- 8.3 Europe
- 8.3.1 Market estimates and forecast, by component, 2018 - 2028
- 8.3.1.1 Market estimates and forecast, by service, 2018 - 2028
- 8.3.2 Market estimates and forecast, by organization size, 2018 - 2028
- 8.3.3 Market estimates and forecast, by application, 2018 - 2028
- 8.3.4 UK
- 8.3.4.1 Market estimates and forecast, by component, 2018 - 2028
- 8.3.4.1.1 Market estimates and forecast, by service, 2018 - 2028
- 8.3.4.2 Market estimates and forecast, by organization size, 2018 - 2028
- 8.3.4.3 Market estimates and forecast, by application, 2018 - 2028
- 8.3.5 Germany
- 8.3.5.1 Market estimates and forecast, by component, 2018 - 2028
- 8.3.5.1.1 Market estimates and forecast, by service, 2018 - 2028
- 8.3.5.2 Market estimates and forecast, by organization size, 2018 - 2028
- 8.3.5.3 Market estimates and forecast, by application, 2018 - 2028
- 8.3.6 France
- 8.3.6.1 Market estimates and forecast, by component, 2018 - 2028
- 8.3.6.1.1 Market estimates and forecast, by service, 2018 - 2028
- 8.3.6.2 Market estimates and forecast, by organization size, 2018 - 2028
- 8.3.6.3 Market estimates and forecast, by application, 2018 - 2028
- 8.3.7 Italy
- 8.3.7.1 Market estimates and forecast, by component, 2018 - 2028
- 8.3.7.1.1 Market estimates and forecast, by service, 2018 - 2028
- 8.3.7.2 Market estimates and forecast, by organization size, 2018 - 2028
- 8.3.7.3 Market estimates and forecast, by application, 2018 - 2028
- 8.3.8 Spain
- 8.3.8.1 Market estimates and forecast, by component, 2018 - 2028
- 8.3.8.1.1 Market estimates and forecast, by service, 2018 - 2028
- 8.3.8.2 Market estimates and forecast, by organization size, 2018 - 2028
- 8.3.8.3 Market estimates and forecast, by application, 2018 - 2028
- 8.3.9 Benelux
- 8.3.9.1 Market estimates and forecast, by component, 2018 - 2028
- 8.3.9.1.1 Market estimates and forecast, by service, 2018 - 2028
- 8.3.9.2 Market estimates and forecast, by organization size, 2018 - 2028
- 8.3.9.3 Market estimates and forecast, by application, 2018 - 2028
- 8.4 Asia Pacific
- 8.4.1 Market estimates and forecast, by component, 2018 - 2028
- 8.4.1.1 Market estimates and forecast, by service, 2018 - 2028
- 8.4.2 Market estimates and forecast, by organization size, 2018 - 2028
- 8.4.3 Market estimates and forecast, by application, 2018 - 2028
- 8.4.4 China
- 8.4.4.1 Market estimates and forecast, by component, 2018 - 2028
- 8.4.4.1.1 Market estimates and forecast, by service, 2018 - 2028
- 8.4.4.2 Market estimates and forecast, by organization size, 2018 - 2028
- 8.4.4.3 Market estimates and forecast, by application, 2018 - 2028
- 8.4.5 India
- 8.4.5.1 Market estimates and forecast, by component, 2018 - 2028
- 8.4.5.1.1 Market estimates and forecast, by service, 2018 - 2028
- 8.4.5.2 Market estimates and forecast, by organization size, 2018 - 2028
- 8.4.5.3 Market estimates and forecast, by application, 2018 - 2028
- 8.4.6 Japan
- 8.4.6.1 Market estimates and forecast, by component, 2018 - 2028
- 8.4.6.1.1 Market estimates and forecast, by service, 2018 - 2028
- 8.4.6.2 Market estimates and forecast, by organization size, 2018 - 2028
- 8.4.6.3 Market estimates and forecast, by application, 2018 - 2028
- 8.4.7 Australia
- 8.4.7.1 Market estimates and forecast, by component, 2018 - 2028
- 8.4.7.1.1 Market estimates and forecast, by service, 2018 - 2028
- 8.4.7.2 Market estimates and forecast, by organization size, 2018 - 2028
- 8.4.7.3 Market estimates and forecast, by application, 2018 - 2028
- 8.4.8 Singapore
- 8.4.8.1 Market estimates and forecast, by component, 2018 - 2028
- 8.4.8.1.1 Market estimates and forecast, by service, 2018 - 2028
- 8.4.8.2 Market estimates and forecast, by organization size, 2018 - 2028
- 8.4.8.3 Market estimates and forecast, by application, 2018 - 2028
- 8.5 Latin America
- 8.5.1 Market estimates and forecast, by component, 2018 - 2028
- 8.5.1.1 Market estimates and forecast, by service, 2018 - 2028
- 8.5.2 Market estimates and forecast, by organization size, 2018 - 2028
- 8.5.3 Market estimates and forecast, by application, 2018 - 2028
- 8.5.4 Brazil
- 8.5.4.1 Market estimates and forecast, by component, 2018 - 2028
- 8.5.4.1.1 Market estimates and forecast, by service, 2018 - 2028
- 8.5.4.2 Market estimates and forecast, by organization size, 2018 - 2028
- 8.5.4.3 Market estimates and forecast, by application, 2018 - 2028
- 8.5.5 Mexico
- 8.5.5.1 Market estimates and forecast, by component, 2018 - 2028
- 8.5.5.1.1 Market estimates and forecast, by service, 2018 - 2028
- 8.5.5.2 Market estimates and forecast, by organization size, 2018 - 2028
- 8.5.5.3 Market estimates and forecast, by application, 2018 - 2028
- 8.6 MEA
- 8.6.1 Market estimates and forecast, by component, 2018 - 2028
- 8.6.1.1 Market estimates and forecast, by service, 2018 - 2028
- 8.6.2 Market estimates and forecast, by organization size, 2018 - 2028
- 8.6.3 Market estimates and forecast, by application, 2018 - 2028
- 8.6.4 GCC
- 8.6.4.1 Market estimates and forecast, by component, 2018 - 2028
- 8.6.4.1.1 Market estimates and forecast, by service, 2018 - 2028
- 8.6.4.2 Market estimates and forecast, by organization size, 2018 - 2028
- 8.6.4.3 Market estimates and forecast, by application, 2018 - 2028
- 8.6.5 South Africa
- 8.6.5.1 Market estimates and forecast, by component, 2018 - 2028
- 8.6.5.1.1 Market estimates and forecast, by service, 2018 - 2028
- 8.6.5.2 Market estimates and forecast, by organization size, 2018 - 2028
- 8.6.5.3 Market estimates and forecast, by application, 2018 - 2028
Chapter 9 Company Profiles
- 9.1 Cegid Group
- 9.1.1 Business Overview
- 9.1.2 Financial Data
- 9.1.3 Product Landscape
- 9.1.4 Strategic Outlook
- 9.1.5 SWOT Analysis
- 9.2 Celerant Technology
- 9.2.1 Business Overview
- 9.2.2 Financial Data
- 9.2.3 Product Landscape
- 9.2.4 Strategic Outlook
- 9.2.5 SWOT Analysis
- 9.3 Clover Network, Inc.
- 9.3.1 Business Overview
- 9.3.2 Financial Data
- 9.3.3 Product Landscape
- 9.3.4 Strategic Outlook
- 9.3.5 SWOT Analysis
- 9.4 EPOS Now (ePOS Inc.)
- 9.4.1 Business Overview
- 9.4.2 Financial Data
- 9.4.3 Product Landscape
- 9.4.4 Strategic Outlook
- 9.4.5 SWOT Analysis
- 9.5 ERPLY
- 9.5.1 Business Overview
- 9.5.2 Financial Data
- 9.5.3 Product Landscape
- 9.5.4 Strategic Outlook
- 9.5.5 SWOT Analysis
- 9.6 Future POS
- 9.6.1 Business Overview
- 9.6.2 Financial Data
- 9.6.3 Product Landscape
- 9.6.4 Strategic Outlook
- 9.6.5 SWOT Analysis
- 9.7 Kounta Holdings Pty Limited
- 9.7.1 Business Overview
- 9.7.2 Financial Data
- 9.7.3 Product Landscape
- 9.7.4 Strategic Outlook
- 9.7.5 SWOT Analysis
- 9.8 Lightspeed POS Inc.
- 9.8.1 Business Overview
- 9.8.2 Financial Data
- 9.8.3 Product Landscape
- 9.8.4 Strategic Outlook
- 9.8.5 SWOT Analysis
- 9.9 NCR Corporation
- 9.9.1 Business Overview
- 9.9.2 Financial Data
- 9.9.3 Product Landscape
- 9.9.4 Strategic Outlook
- 9.9.5 SWOT Analysis
- 9.10 Oracle Corporation
- 9.10.1 Business Overview
- 9.10.2 Financial Data
- 9.10.3 Product Landscape
- 9.10.4 Strategic Outlook
- 9.10.5 SWOT Analysis
- 9.11 PAR Technology
- 9.11.1 Business Overview
- 9.11.2 Financial Data
- 9.11.3 Product Landscape
- 9.11.4 Strategic Outlook
- 9.11.5 SWOT Analysis
- 9.12 Phorest Salon Software
- 9.12.1 Business Overview
- 9.12.2 Financial Data
- 9.12.3 Product Landscape
- 9.12.4 Strategic Outlook
- 9.12.5 SWOT Analysis
- 9.13 Revel Systems, Inc.
- 9.13.1 Business Overview
- 9.13.2 Financial Data
- 9.13.3 Product Landscape
- 9.13.4 Strategic Outlook
- 9.13.5 SWOT Analysis
- 9.14 Shopify, Inc.
- 9.14.1 Business Overview
- 9.14.2 Financial Data
- 9.14.3 Product Landscape
- 9.14.4 Strategic Outlook
- 9.14.5 SWOT Analysis
- 9.15 Shopkeep, Inc.
- 9.15.1 Business Overview
- 9.15.2 Financial Data
- 9.15.3 Product Landscape
- 9.15.4 Strategic Outlook
- 9.15.5 SWOT Analysis
- 9.16 Square, Inc.
- 9.16.1 Business Overview
- 9.16.2 Financial Data
- 9.16.3 Product Landscape
- 9.16.4 Strategic Outlook
- 9.16.5 SWOT Analysis
- 9.17 Toast, Inc.
- 9.17.1 Business Overview
- 9.17.2 Financial Data
- 9.17.3 Product Landscape
- 9.17.4 Strategic Outlook
- 9.17.5 SWOT Analysis
- 9.18 TouchBistro, Inc.
- 9.18.1 Business Overview
- 9.18.2 Financial Data
- 9.18.3 Product Landscape
- 9.18.4 Strategic Outlook
- 9.18.5 SWOT Analysis
- 9.19 Upserve, Inc.
- 9.19.1 Business Overview
- 9.19.2 Financial Data
- 9.19.3 Product Landscape
- 9.19.4 Strategic Outlook
- 9.19.5 SWOT Analysis
- 9.20 Vend Limited
- 9.20.1 Business Overview
- 9.20.2 Financial Data
- 9.20.3 Product Landscape
- 9.20.4 Strategic Outlook
- 9.20.5 SWOT Analysis