Enterprise ICT Investment Trends in Retail Banking 2020
在大部分的零售銀行部門中，COVID-19發生後，與發生前的期間比較，預計2020年的ICT預算減少。 "整合通訊&合作(UCC)" ，今後2年對零售銀行部門的大部分企業來說，預計通訊&合作軟體成為受歡迎的投資領域，關於通訊&合作服務，大部分企業中考慮投資 "專用網際網路/專用線路" 。還有顯見主要IT功能已經外包，或考慮外包。
Most survey respondents from the Retail Banking sector confirmed that technology purchase decisions in their enterprises are jointly taken by all parties involved.
According to the survey, most respondents from the retail banking sector said that their enterprises would see a decrease in their intended ICT budget for 2020 after the COVID-19 outbreak compared to what it was in the pre-COVID period.
With regards to communications and collaboration investments, 'unified communication & collaboration (UCC)' will be the popular investment area in communications and collaboration software for most enterprises in the retail banking sector in the next two years. With regard to communications and collaboration service especially, most enterprises are considering investing in 'dedicated internet/leased line' over the next two years.
The survey also reveals that most enterprises in the retail banking sector have either already outsourced their key IT functions or are considering outsourcing them over the next two years
The survey report provides information and insights into ICT spending by enterprises in Retail Banking -