企業的ICT投資趨勢 - 保險產業:2020年
Enterprise ICT Investment Trends in Insurance 2020
Most survey respondents from the insurance sector confirm that technology purchase decisions in their enterprises are taken jointly by all parties involved.
According to the survey, most survey respondents also revealed that the intended ICT budget of their enterprises for 2020 would decrease following the COVID-19 outbreak from what it was before the outbreak.
With regards to communications & collaboration investments, 'UCC' software and IP-contact center services are the communication & collaboration software and service types that most enterprises in the insurance sector already have or are considering investing in over the next two years.
The survey also reveals that application development & management, 'application lifecycle management' and 'development/management' will be the application development and management categories that will receive investments from most enterprises in the next two years.
The survey report provides information and insights into ICT spending by enterprises in Insurance -