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市場調查報告書

金融、銀行、保險產業的數位趨勢:世界

Digital Trends in the Finance, Banking and Insurance Industry, Global, 2019

出版商 Frost & Sullivan 商品編碼 931774
出版日期 內容資訊 英文 90 Pages
商品交期: 最快1-2個工作天內
價格
金融、銀行、保險產業的數位趨勢:世界 Digital Trends in the Finance, Banking and Insurance Industry, Global, 2019
出版日期: 2020年03月25日內容資訊: 英文 90 Pages
簡介

金融服務業的最大問題點之一,是提供客戶個性化智慧的銷售、行銷、建議、服務的持續性需求。除去筒倉思考,構築共同環境,不僅提供連貫有效率且無間斷的顧客服務,為了提高品牌忠誠度也不可或缺。不久將來,銀行業的戰場,與風險相同,有成為最大機會的可能性。

本報告提供全球金融、銀行、保險產業的數位趨勢調查分析,IT相關的課題,數位轉型現況,商務通訊技術的現在促進、未來的使用,通訊技術的投資的要素,IT、通訊趨勢,可利用的IT預算等相關的系統性資訊。

目錄

調查的目的與方法

摘要整理

數位轉型的引進策略

  • 金融、銀行、保險產業的數位趨勢 - 數位轉型的階段,世界
  • 接受金融、銀行、保險產業的數位趨勢 - 受數位轉型影響的主要商務流程,世界
  • 金融、銀行、保險產業的數位趨勢 - 數位轉型的成功如何評價,世界

技術的投資

  • 金融、銀行、保險產業的數位趨勢 - 數位技術引進的階段,世界
  • 金融、銀行、保險產業的數位趨勢 - 主要技術投資,世界
  • 金融、銀行、保險產業的數位趨勢 - 現在使用的IT/通訊解決方案,世界
  • 金融、銀行、保險產業的數位趨勢 - IT/通訊解決方案的投資計劃,世界
  • 金融、銀行、保險產業的數位趨勢 - 主要購買流通管道,世界
  • 金融、銀行、保險產業的數位趨勢 - 主要購買流通管道:各產業規模,世界
  • 金融、銀行、保險產業的數位趨勢 - 主要購買流通管道:各地區,世界
  • 金融、銀行、保險產業的數位趨勢 - 重要的決策要素,世界
  • 金融、銀行、保險產業的數位趨勢 - 有更換風險的主要解決方案,世界
  • 金融、銀行、保險產業的數位趨勢 - 更換解決方案主要理由,世界
  • 金融、銀行、保險產業的數位趨勢 - IT相關最大的安全上的疑慮,世界

數位的演進 - 新興技術的投資

  • 金融、銀行、保險產業的數位趨勢 - 數位轉型的發展,世界
  • 金融、銀行、保險產業的數位趨勢 - 數位轉型的發展:各產業規模,世界
  • 金融、銀行、保險產業的數位趨勢 - 數位轉型的階段,世界
  • 金融、銀行、保險產業的數位趨勢 - 非用戶間的數位轉型計劃,世界
  • 金融、銀行、保險產業的數位趨勢 - 數位轉型解決方案的開發,世界
  • 金融、銀行、保險產業的數位趨勢 - 數位轉型的階段,世界
  • 金融、銀行、保險產業的數位趨勢 - 數位轉型的競爭優勢,世界

物聯網 (IoT)

  • 金融、銀行、保險產業的數位趨勢 - IoT投資主要理由,世界
  • 金融、銀行、保險產業的數位趨勢 - IoT投資主要理由:各產業規模,世界
  • 金融、銀行、保險產業的數位趨勢 - IoT相關最大的疑慮,世界

人工智能 (AI)

  • 金融、銀行、保險產業的數位趨勢 - AI投資主要理由,世界
  • 金融、銀行、保險產業的數位趨勢 - AI投資主要理由:各產業規模,世界
  • 金融、銀行、保險產業的數位趨勢 - AI相關最大的疑慮,世界

區塊鏈

  • 金融、銀行、保險產業的數位趨勢 - 區塊鏈投資主要理由,世界
  • 金融、銀行、保險產業的數位趨勢 - 區塊鏈投資主要理由:各產業規模,世界
  • 金融、銀行、保險產業的數位趨勢 - 區塊鏈相關最大的疑慮,世界

數位轉型 - IT預算與投資計畫

  • 金融、銀行、保險產業的數位趨勢 - 年度收益,世界
  • 金融、銀行、保險產業的數位趨勢 - 企業的收益成長率,世界
  • 金融、銀行、保險產業的數位趨勢 - IT/通訊預算,世界
  • 金融、銀行、保險產業的數位趨勢 - 企業的收益成長率,世界
  • 金融、銀行、保險產業的數位趨勢 - 企業的全球IT預算分配,世界
  • 金融、銀行、保險產業的數位趨勢 - 企業的全球IT預算分配:各產業規模,世界

彙整

  • 彙整 - 3大預測

案例研究

  • 其他數位轉型的成功案例
  • 免責聲明

Frost&Sullivan的數位轉型的組成架構

  • Frost&Sullivan的數位轉型的組成架構
  • 數位轉型的組成架構 - 數位生態系統
  • 數位轉型的組成架構 - 商務功能
  • 數位轉型的組成架構 - 經營模式

關於Frost&Sullivan

目錄
Product Code: K4B5-67

New Business Models and Market Entrants Require Complete IT Overhaul to Remain Competitive

The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) around the globe, specifically: Enterprise Mobility Management, Digital Commerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Cloud Communications, Analytics, Digital Marketing Solutions, Customer Experience Management, Cyber Security, Artificial Intelligence, Internet of Things, Blockchain (DLT), and Enterprise Information Management.

Frost & Sullivan aims to:

  • Understand the IT-related challenges organizations face today
  • Monitor the status of digital transformation
  • Assess the current and future use of business communications technologies
  • Evaluate factors that drive investments in communications technologies
  • Gauge IT and communications trends
  • Appraise available IT budgets
  • Measure perceptions by CEO versus CIO
  • Discover opportunities in different regions and business sizes

One of the largest pain points in the financial services industry is the continued need to serve customers with personalized and intelligent sales, marketing, advice, and service. Eliminating silos and creating a collaborative environment is essential to delivering consistent, efficient, and seamless customer service as well as improving brand loyalty. The latter is crucial for continued success in this increasingly competitive environment. In the near future, this battleground of banking will be its greatest opportunity as well as risk.

Research Benefits:

  • Identify key business objectives and challenges in this industry
  • Discover IT investment opportunities to address these objectives and challenges; find technologies that have been proven to reduce costs and generate revenue
  • Benchmark with competition and other industry leaders
  • Learn new ways to improve customer experience
  • Determine successful strategies to develop and retain a best-in-class workforce
  • Facilitate your digital transformation journey

Table of Contents

Research Objectives and Methods

  • Customer Research Objectives
  • Research Methodology
  • Benefits of this Analysis for the Financial Services Industry
  • Survey Methodology

Executive Summary

  • Digital Trends in the Finance, Banking and Insurance Industry-Strategic Imperatives for Growth, Global, 2019 to 2020
  • State of the Financial Services Industry, Global, 2019 to 2020
  • Digital Trends in the Finance, Banking and Insurance Industry-End User Preferences and Plans, Global, 2019 to 2021
  • Digital Trends in the Finance, Banking and Insurance Industry-End User Preferences and Plans, Global, 2019 to 2021 (continued)
  • Digital Trends in the Finance, Banking and Insurance Industry-Business Objectives, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Business Objectives by Region, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Business Objectives by CEO vs CTO/CIO, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Top IT Challenges, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Top IT Challenges by Business Size, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Top IT Challenges by Region, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Top IT Challenges by CEO vs CIO/CTO, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Top IT Drivers, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Top IT Drivers by Business Size, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Top IT Drivers by Region, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Top IT Drivers by CEO vs CIO/CTO, Global, 2019

Digital Transformation Implementation Strategies

  • Digital Trends in the Finance, Banking and Insurance Industry-Stage of Digital Transformation, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Top Business Processes to be Impacted by Digital Transformation, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-How Digital Transformation Success is Being Measured, Global, 2019

Technology Investments 2019 to 2021

  • Digital Trends in Finance, Banking and Insurance-Phases of Digital Technology Implementation, Global, 2019 to 2021 and Beyond
  • Digital Trends in Finance, Banking and Insurance Industry-Key Technology Investments, Global 2019 to 2021
  • Digital Trends in the Finance, Banking and Insurance Industry-IT/Telecom Solutions Used Today, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-IT/Telecom Solutions Investment Plan, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Primary Purchasing Channels, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Primary Purchasing Channels by Business Size, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Primary Purchasing Channels by Region, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Critical Decision Making Factors, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Top Solutions at Risk of Being Replaced, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Top Reasons for Solutions to be Replaced, Global 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Top Security Concerns Regarding IT, Global, 2019

Digital Evolution-Emerging Technologies Investments

  • Digital Trends in the Finance, Banking and Insurance Industry-Deployment of Digital Transformation, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Deployment of Digital Transformation by Business Size, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Stage of Digital Transformation, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Digital Transformation Plans Among Non-Users, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Development of Digital Transformation Solutions, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Stage of Digital Transformation, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Competitive Advantage of Digital Transformation, Global, 2019

Internet of Things

  • Digital Trends in the Finance, Banking and Insurance Industry-Top Reasons for IoT Investment, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Top Reasons for IoT Investment by Business Size, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Top Concerns Regarding IoT, Global, 2019

Artificial Intelligence

  • Digital Trends in the Finance, Banking and Insurance Industry-Top Reasons for Investment in AI, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Top Reasons for Investment in AI by Business Size, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Top Concerns Regarding AI, Global, 2019

Blockchain

  • Digital Trends in the Finance, Banking and Insurance Industry-Top Reasons for Investment in Blockchain, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Top Reasons for Investment in Blockchain by Business Size, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Top Concerns Regarding Blockchain, Global, 2019

Digital Transformation-IT Budgets and Plans for Investments

  • Digital Trends in the Finance, Banking and Insurance Industry-Annual Revenues, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Company's Revenue Growth, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-IT/Telecom Budget, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Company's Revenue Growth, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Company's Global IT Budget Allocation, Global, 2019
  • Digital Trends in the Finance, Banking and Insurance Industry-Company's Global IT Budget Allocation by Business Size, Global, 2019

The Last Word

  • The Last Word-Three Big Predictions

Case Studies

  • Other Examples of Successful Digital Transformations
  • Legal Disclaimer

Frost & Sullivan's Digital Transformation Framework

  • Frost & Sullivan Digital Transformation Framework
  • Digital Transformation Framework-Digital Ecosystem
  • Digital Transformation Framework-Business Functions
  • Digital Transformation Framework-Business Models

The Frost & Sullivan Story

  • The Frost & Sullivan Story
  • Value Proposition-Future of Your Company & Career
  • Global Perspective
  • Industry Convergence
  • 360º Research Perspective
  • Implementation Excellence
  • Our Blue Ocean Strategy