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市場調查報告書

連網居家的未來:2018年

Connected Home of the Future - Voice of Customer

出版商 Frost & Sullivan 商品編碼 920290
出版日期 內容資訊 英文 106 Pages
商品交期: 最快1-2個工作天內
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連網居家的未來:2018年 Connected Home of the Future - Voice of Customer
出版日期: 2019年12月18日內容資訊: 英文 106 Pages
簡介

消費者在推動連網居家能源產業的各種趨勢中扮演著重要的角色,消費者認識決定了市場的各種創製及創新的成敗。

本報告詳細研究居家能源管理及IoT支援服務之目前與未來採用趨勢,分析連網居家能源管理與IoT支援服務的消費者認識、採用現況和未來因應未滿足需求的考察,以及住宅所有人偏好、採用基準、主要優勢、技術阻礙、智慧能源管理需求、需求推動因素、偏好商業模式等情報。

研究目的與方法

主要研究結果摘要

能源成本認識

控制設備詳情

對居家能源解決方案功能的滿意度

  • 摘要
  • 對居家能源解決方案功能的滿意度

各解決方案對節能影響的認識

  • 摘要
  • 各解決方案對節能影響的認識

理想居家能源解決方案

  • 摘要
  • 採用居家能源解決方案的最大動機優勢
  • 採用理想居家能源解決方案的可能性(包含最大動機優勢)
  • 對理想解決方案缺乏興趣的理由

品牌 (購買) 考慮和偏好

  • 摘要
  • 居家能源解決方案品牌
  • 未來12-24個月考慮的品牌
  • 品牌偏好占比

採用居家能源解決方案的擔憂

  • 摘要
  • 有關居家能源管理解決方案的擔憂

故障排除機制

  • 摘要
  • 系統故障時的首要聯絡資訊
  • 所遇到的系統故障類型
  • 最常見連網設備/裝置的故障
  • 推動安裝的行動

偏好的控制設備

  • 摘要
  • 控制連網居家能源管理解決方案的設備
  • 最偏愛控制設備

居家能源解決方案潛在提供商及電力公司的建議提供模式

  • 摘要
  • 連網居家能源管理解決方案的潛在提供商
  • 連網居家能源管理解決方案的偏好提供商
  • 能源管理服務的提供模式
  • 公用事業費用帳單中包含能源管理解決方案費用,以及故障時期望的首要聯絡資訊
  • 允許公用事業者控制家庭能源消費系統的意願
  • 公用事業可控制的連網產品
  • 期望的控制時間
  • 計畫參加者的回扣期待

連網居家技術採用趨勢

  • 摘要
  • 連網居家技術的概念:主要特徵
  • 連網居家技術的採用
  • 推動連網居家技術興趣的因素
  • 居家連網產品
  • 未來12個月可能採用的連網產品
  • 居家能源管理解決方案其他優勢
  • 免責聲明

附錄

關於Frost & Sullivan

目錄
Product Code: K46B-19

Focus on Smart Energy Management, Unmet Needs, and Opportunities

Consumers play a key role in driving various trends in the connected home energy industry. Their perceptions determine the success or failure of various initiatives and innovations in the market. This survey was designed to capture valuable insights regarding energy aspects and adoption trends associated with connected home solutions. The study offers an in-depth understanding of perspectives around the current and future adoption trends with regard to home energy management and IoT-enabled offerings. This is in addition to the demand drivers and preferred business models that will resonate with customers. More than 1,200 occupants/homeowners with home Internet access residing in rural, urban, and sub-urban areas across the US and Canada were included in this survey. They are all involved in the decision-making process for investments in consumer electronics and communication technologies for their residences. The response patterns are also broken up by regions for both the US and Canada to provide insights of how trends vary across these regions. The observations from this survey range across adoption trends, system/device control factors, brand perceptions, energy cost perceptions, and preferred delivery models for energy and related services with a special focus on the role of utilities.

Respondents closely related to the perception of connected home to systems with high energy consumption. This was followed by systems/devices accessible over Wi-Fi such as connected security, entertainment systems, and appliances. The primary drivers of interest in connected homes were utility/energy/cost savings, followed by convenience and security. Energy costs are a high concern area for most respondents in both Canada and the US. Energy-saving investments made in this regard, however, have an expected payback period of one to two years, which was the most desirable payback period among respondents.

Research Highlights:

The key highlights of the research include the following:

  • An opportunity to understand the consumers' perceptions of connected home energy management and IoT-enabled offerings
  • Insights to help assess the current state of adoption and unmet opportunities to address in the future.
  • Learning about homeowners' preferences, adoption criteria, key benefits, and technical barriers.
  • Perspectives on smart energy management needs, demand drivers, and preferred business models that will resonate with customers' needs.

Key Issues Addressed:

  • How do homeowners/occupiers engage with smart energy solution providers today?
  • What motivates them to select some brands over others?
  • How satisfied are they with their current service providers?
  • How do they envision working with their service providers in the future?

Table of Contents

Research Objectives and Methodology

  • Research Objectives
  • Research Methodology
  • Respondent Profile-Age and Gender
  • Respondent Profile-Education, Employment, Marital Status
  • Respondent Profile-Residence: Area, Ownership, Type of Home
  • Respondent Profile-Household: No. of People, Income, Tariff
  • Respondent Profile-Decision Making and Connectivity

Summary of Key Findings

  • Summary of Key Findings
  • Summary of Key Findings (continued)
  • Summary of Key Findings (continued)
  • Summary of Actions Taken to Reduce Energy Costs
  • Summary of Actions Taken to Reduce Energy Costs (continued)
  • Summary of Planned Actions to Reduce Energy Costs (Next 18 months)
  • Profile of Utility Programs
  • Various Energy-saving Measures
  • Various Energy-saving Measures (continued)
  • Various Energy-saving Measures (continued)
  • Home Energy Solution Benefits and Features
  • Home Energy Solution Benefits and Features (continued)
  • Home Energy Solution Benefits and Features (continued)

Perceptions of Energy costs

  • Summary-Perceptions of Energy Costs
  • Degree of Concern about Energy Costs
  • Perceived Trend in Home Energy Costs (Vs. Past Year)
  • Belief in Ability to Manage Home Energy Costs

Control Device Details

  • Summary-Control Device Details
  • Devices Used to Program the Switching of Lights
  • Devices Used to Program or Control the Thermostat
  • Most Preferred Device to Control the Thermostat

Satisfaction with Home Energy Solution Capabilities

  • Summary-Satisfaction with Home Energy Solution Capabilities
  • Satisfaction with Home Energy Solution Capabilities
  • Satisfaction with Home Energy Solution Capabilities (continued)

Perceived Impact of Various Solutions on Energy Savings

  • Summary-Perceived Impact of Various Solutions on Energy Savings
  • Perceived Impact of Various Solutions on Energy Savings
  • Perceived Impact of Various Solutions on Energy Savings (continued)

The Ideal Home Energy Solution

  • Summary-The Ideal Home Energy Solution
  • Most Motivating Benefits to Adopt Home Energy Solutions
  • Most Motivating Benefits to Adopt Home Energy Solutions (continued)
  • Likelihood of Adopting the Ideal Home Energy Solution (with the Most Motivating Benefits)
  • Reasons for Lack of Interest in the Ideal Solution

Brand Consideration and Preference

  • Summary-Brand Consideration and Preference
  • Home Energy Solution Brands
  • Brands to be Considered in the Next 12-24 Months
  • Brands' Share of Preference

Concerns about Home Energy Solution Adoption

  • Summary-Concerns About Home Energy Solution Adoption
  • Concerns About Home Energy Management Solutions
  • Concerns About Home Energy Management Solutions (continued)

Troubleshooting Mechanisms

  • Summary-Troubleshooting Mechanisms
  • First Point of Contact in Case of System Malfunction
  • Types of System Malfunction Encountered
  • Connected Devices/Appliances That Malfunction Most Frequently
  • Actions to Facilitate Installation

Preferred Control Device

  • Summary-Preferred Control Device
  • Device to Control Connected Home Energy Management Solutions
  • Most Preferred Control Device

Possible Providers of Home Energy Solutions and Proposed Delivery Models from Utilities

  • Summary-Possible Providers of Home Energy Solutions and Proposed Delivery Models from Utilities
  • Summary-Possible Providers of Home Energy Solutions and Proposed Delivery Models from Utilities (continued)
  • Possible Providers of Connected Home Energy Management Solutions
  • Most Preferred Providers of Connected Home Energy Management Solutions
  • Delivery Models for Energy Management Services
  • Inclusion of Energy Management Solution Fees in the Utility Bill and Preferred First Contact for Malfunctions
  • Willingness to Allow Utilities to Control Home Energy Consuming System
  • Connected Products that Utilities can be Allowed to Control
  • Preferred Timing of Control
  • Rebate Expectations for Program Participants

Connected Home Technology Adoption Trends

  • Summary-Connected Home Technology Adoption Trends
  • Summary-Connected Home Technology Adoption Trends (continued)
  • Concept of a Connected Home-Key Characteristics
  • Connected Home Technology Adoption
  • Drivers of Interest in Connected Home Technology
  • Connected Products at Home
  • Connected Products Likely to Be Adopted in the Next 12 Months
  • Other Benefits of Home Energy Management Solutions
  • Other Benefits of Home Energy Management Solutions (continued)
  • Legal Disclaimer

Appendix

  • List of Exhibits
  • List of Exhibits (continued)
  • List of Exhibits (continued)
  • List of Exhibits (continued)

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