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市場調查報告書

終端用戶在數位轉換上的優先順序:亞太地區 (2019年)

End User Priorities in Digital Transformation, Asia-Pacific, 2019

出版商 Frost & Sullivan 商品編碼 917448
出版日期 內容資訊 英文 67 Pages
商品交期: 最快1-2個工作天內
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終端用戶在數位轉換上的優先順序:亞太地區 (2019年) End User Priorities in Digital Transformation, Asia-Pacific, 2019
出版日期: 2019年11月12日內容資訊: 英文 67 Pages
簡介

本報告提供資訊技術 (IT) 及通訊的目前使用概況、未來的決策態度,尤其是以企業行動管理,電子商務/行動電子商務,整合通訊 & 合作 (UCC) 、基礎設施 & 資料中心 、巨量資料分析的全通路行銷,客戶經驗管理,網路安全,物聯網 (IoT),企業內容·商務流程管理,金融科技,及API/CPaaS (Application Programming Interface/Communications Platforms as a Service) 策略為對象之分析,並提供包含IoT,區塊鏈,及人工智能 (AI) 等新興技術的實行計劃之相關考察。

調查目的·手法

主要調查結果的摘要

終端用戶在數位轉換上的優先順序:公司如何實現其業務目標?

  • 三大業務目標
  • 事業目標前3名:各產業規模
  • 對目標的企業效能層級:前2位的公司
  • 數位轉換策略的實施情形
  • 主要的IT & 通訊的課題
  • 主要的IT & 通訊的促進因素
  • 影響IT & 通訊購買決策的要素
  • 主要的安全威脅:各產業規模
  • 目前投資
  • IT & 通訊解決方案的投資計劃
  • 現在使用中的新興數位解決方案

新興技術:物聯網/連網型設備 (IoT)

  • IoT (連網型設備) 投資計劃
  • IoT (連網型設備) 實行階段
  • IoT (連網型設備) 投資理由
  • IoT安裝相關的顧慮事項

新興技術:人工智能 & 機器學習 (AI)

  • 投資計劃
  • 實行階段
  • 投資理由
  • 競爭上的優勢
  • 安裝相關的顧慮事項

新興技術:區塊鏈/分散總帳技術 (DLT)

  • 投資計劃
  • 實行階段
  • 投資理由
  • 競爭上的優勢
  • 安裝相關的顧慮事項

數位轉換的終端用戶的優先權:IT預算 & 投資計劃

  • 企業的收益成長
  • IT·通訊預算的分配
  • 預算分配:目前解決方案 vs. 新解決方案的投資
  • 收益成長·IT投資的相互關係
  • IT·通訊預算計劃

數位轉換:策略要務

數位轉換:結論

Frost & Sullivan

目錄
Product Code: K452-67

Gain an Understanding of Top Corporate Objectives & Critical Success Factors

The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Asia-Pacific, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics' Omnichannel Marketing, Customer Experience Management, Cyber Security, Internet of Things, Enterprise Content and Business Processes Management, Fintech, and API/CPaaS (Application Programming Interface/Communications Platforms as a Service) Strategy.

Research Scope:

  • Understand the IT-related challenges organizations face today
  • Monitor the status of digital transformation including newer solutions such as Artificial Intelligence (AI), Augmented Reality/Virtual Reality (AR/VR), and mCommerce
  • Assess the current and future use of business communications technologies
  • Evaluate factors that drive investments in communications technologies
  • Gauge IT and communications trends
  • Appraise available IT budgets

Research Highlights:

  • Almost half of responds report that their top business priorities are to improve operational efficiencies and customer experience (CX).
  • Similarly, enhancing CX, reducing operational costs, and boosting creativity and innovation are the Top 3 IT Drivers. Overall, it appears that businesses are aligned when it comes to IT investments and corporate objectives.
  • The top challenges for IT departments include dealing with security concerns, network stability/reliability, systems integration and managing multi-vendor solutions, and skills shortage and training requirements.
  • When asked about security, respondents cited malware, hacking, and misconfiguration as the three main potential threats to their companies.

Table of Contents

Research Objectives and Methods

  • Research Objectives
  • Survey Methodology
  • End User Priorities in Digital Transformation-Respondent IT Decision Maker Profile, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation-Respondent IT Decision Maker Profile, Asia-Pacific, 2019 (continued)
  • End User Priorities in Digital Transformation-Respondent's Job Titles, Asia-Pacific, 2019

Summary of Key Findings

  • Top Business Priorities and Challenges Faced by IT Departments
  • Current Use of Emerging Solutions
  • Purchase Decision Making and Future Investment

End User Priorities in Digital Transformation- How are Companies Performing Against their Business Goals?

  • End User Priorities in Digital Transformation-Top 3 Business Goals, Asia-Pacific, 2019 to 2020
  • End User Priorities in Digital Transformation-Top 3 Business Goals, by Business Size, Asia-Pacific, 2019 to 2020
  • End User Priorities in Digital Transformation-Company Performance Measurements Against Own Targets, Top 2 Boxes, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation-Company's Performance Measurements Against Their Own Targets by Business Size, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation-Stage of Digital Transformation Strategy Implementation, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation-Top IT Challenges, Asia-Pacific, 2020 to 2021
  • End User Priorities in Digital Transformation-Top IT Drivers, Asia-Pacific, 2020 to 2021
  • End User Priorities in Digital Transformation-Factors Contributing to IT/Telecom Purchase Decisions, Asia-Pacific, 2020 to 2021
  • End User Priorities in Digital Transformation-Top Security Threats by Business Size, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation-IT Investments Today, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation-Top Planned IT Investments Among Current Users, Asia-Pacific, 2020 to 2021
  • End User Priorities in Digital Transformation-Top Planned IT Investments Among Current Non-Users, Asia-Pacific, 2020 to 2021
  • End User Priorities in Digital Transformation-Digital Solutions in Use Today, Asia-Pacific, 2019

Emerging Technologies-Internet of Things/Connected Devices (IoT)

  • End User Priorities in Digital Transformation-IoT Investment Plan, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation-Implementation Stage of IoT, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation-Competitive Advantages of Internet of Things (Connected Devices), Asia-Pacific, 2019
  • End User Priorities in Digital Transformation-Reasons for Investment in IoT, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation-Concerns Around IoT Installations, Asia-Pacific, 2019

Emerging Technologies-Artificial Intelligence & Machine Learning (AI)

  • End User Priorities in Digital Transformation-Artificial Intelligence & Machine Learning Investment Plan, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation-Implementation Stage of AI, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation-Competitive Advantages of AI, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation-Reasons for AI Investment, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation-Concerns Around AI Installations, Asia-Pacific, 2019

Emerging Technologies-Blockchain/Distributed Ledger Technology (DLT)

  • End User Priorities in Digital Transformation-Blockchain/Distributed Ledger Technology (DLT) Investment Plan, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation-Implementation Stage of Blockchain (DLT), Asia-Pacific, 2019
  • End User Priorities in Digital Transformation-Competitive Advantages of Blockchain, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation-Reasons for Blockchain Investment, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation-Concerns Around Blockchain Installations, Asia-Pacific, 2019

End User Priorities in Digital Transformation-IT Budgets & Plans for Investments

  • Top End User Priorities Digital Transformation-Revenue Growth, Asia-Pacific, 2019
  • Top End User Priorities Digital Transformation-Percent of Revenues Allocated for IT Budget, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation-Global Budget Allocation: Investing in Current Solutions vs. Buying New solutions, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation-Global IT and Telecom Budget Allocation, Asia-Pacific, 2019
  • End User Priorities in Digital Transformation-Correlation between Revenue Growth and IT Investments, Asia-Pacific, 2019

Digital Transformation-Strategic Imperatives

  • Strategic Imperatives for Success and Growth

Digital Transformation-The Last Word

  • The Last Word-The Three Big Predictions
  • Legal Disclaimer

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