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市場調查報告書

數位轉換的終端用戶的優先權:南美 (2019年)

End User Priorities in Digital Transformation, Latin America, 2019

出版商 Frost & Sullivan 商品編碼 917446
出版日期 內容資訊 英文 65 Pages
商品交期: 最快1-2個工作天內
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數位轉換的終端用戶的優先權:南美 (2019年) End User Priorities in Digital Transformation, Latin America, 2019
出版日期: 2019年11月12日內容資訊: 英文 65 Pages
簡介

本報告提供南美的資訊技術 (IT) 中對目前使用趨勢及未來的決策行動的相關調查,企業現在面臨的IT相關課題,數位轉換狀況,現在、未來的商務通訊技術的利用,促進通訊技術投資的要素,IT、通訊趨勢,及可利用的IT預算等相關分析。

調查範圍、手法

主要調查結果的摘要

數位轉換中終端用戶的優先權:針對事業目標的企業業績為何?

  • 事業目標前3名
  • 事業目標前3名:各產業規模
  • 對目標的企業業績的檢測:前2家公司
  • 數位轉換策略的事項階段
  • 主要的IT課題
  • 主要的IT促進因素:各企業規模
  • IT/通訊購買重要的決策要素
  • 主要的安全威脅:各企業規模
  • 目前IT投資
  • 現在用戶的主要的IT投資計劃
  • 非用戶的主要的IT投資計劃
  • 現在利用的數位解決方案

新興技術 - 物聯網/連網型設備 (IoT)

  • IoT投資計劃
  • IoT實行階段
  • IoT的競爭上的優點
  • IoT投資的理由
  • IoT安裝相關問題

新興技術 - 人工智能 & 機器學習 (AI)

  • AI投資計劃
  • AI實行階段
  • AI的競爭上的優點
  • AI投資的理由
  • AI安裝相關問題

新興技術 - 區塊鏈/分散總帳技術 (DLT)

  • 區塊鏈投資計劃
  • 區塊鏈實行階段
  • 區塊鏈的競爭上的優點
  • 區塊鏈投資的理由
  • 區塊鏈安裝相關問題

數位轉換的終端用戶的優先權:IT預算 & 投資計劃

  • 收益成長
  • 被IT預算分配的收益的比例
  • 預算分配:目前解決方案的投資 vs. 新解決方案的購買
  • IT、通訊預算分配
  • 收益成長、IT投資的相關關係
  • 成功、成長的策略性要務

數位轉換:結論

Frost & Sullivan

目錄
Product Code: K443-67

Gain an Understanding of Top Corporate Objectives & Critical Success Factors

The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Latin America, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics' Omnichannel Marketing, Customer Experience Management, Cyber Security, Internet of Things, Enterprise Content and Business Processes Management, Fintech, and API/CPaaS (Application Programming Interface/Communications Platforms as a Service) Strategy.

Research Scope:

  • Understand the IT-related challenges organizations face today
  • Monitor the status of digital transformation including newer solutions such as Artificial Intelligence (AI), Augmented Reality/Virtual Reality (AR/VR), and mCommerce
  • Assess the current and future use of business communications technologies
  • Evaluate factors that drive investments in communications technologies
  • Gauge IT and communications trends
  • Appraise available IT budgets

Research Highlights:

  • Almost half of responds report that their top business priorities are to improve operational efficiencies and customer experience (CX) and satisfaction.
  • Similarly, enhancing CX, improving digital presence, and boosting creativity and innovation are the top 3 IT Drivers.
  • The top challenges for IT departments include ensuring network stability/reliability, systems integration, managing multi-vendor solutions, and aligning IT/telecom with business strategies.
  • When asked about security, respondents cited misconfiguration, insider threats, and malware as the three main potential threats to their companies.

Table of Contents

Research Objectives and Methods

  • Research Objectives
  • Survey Methodology
  • End User Priorities in Digital Transformation-Respondent IT Decision Maker Profile, Latin America, 2019
  • End User Priorities in Digital Transformation-Respondent IT Decision Maker Profile, Latin America, 2019 (continued)
  • End User Priorities in Digital Transformation-Respondent's Job Titles, Latin America, 2019

Summary of Key Findings

  • Top Business Priorities and Challenges Faced by IT Departments
  • Current Use of Emerging Solutions
  • Purchase Decision Making and Future Investments

End User Priorities In Digital Transformation- How Are Companies Performing Against Their Business Goals?

  • End User Priorities in Digital Transformation-Top 3 Business Goals, Latin America, 2019 to 2020
  • End User Priorities in Digital Transformation-Top 3 Business Goals, by Business Size, Latin America, 2019 to 2020
  • End User Priorities in Digital Transformation-Company Performance Measurements Against Own Targets, Top 2 Boxes, Latin America, 2019
  • End User Priorities in Digital Transformation-Stage of Digital Transformation Strategy Implementation, Latin America, 2019
  • End User Priorities in Digital Transformation-Top IT Challenges, Latin America, 2020 to 2021
  • End User Priorities in Digital Transformation-Top IT Drivers by Business Size, Latin America, 2020 to 2021
  • End User Priorities in Digital Transformation-Critical Decision Making Factors for IT/Telecom Purchases, Latin America, 2020 to 2021
  • End User Priorities in Digital Transformation-Top Security Threats by Business Size, Latin America, 2019
  • End User Priorities in Digital Transformation-IT Investments Today, Latin America, 2019
  • End User Priorities in Digital Transformation-Top Planned IT Investments Among Current Users, Latin America, 2020 to 2021
  • End User Priorities in Digital Transformation-Top Planned IT Investments Among Non-Users, Latin America, 2020 to 2021
  • End User Priorities in Digital Transformation-Digital Solutions in use Today, Latin America, 2019

Emerging Technologies-Internet of Things /Connected Devices (IoT)

  • End User Priorities in Digital Transformation-IoT Investment Plan, Latin America, 2019
  • End User Priorities in Digital Transformation-Implementation Stage of IoT, Latin America, 2019
  • End User Priorities in Digital Transformation-Competitive Advantages of IoT, Latin America, 2019
  • End User Priorities in Digital Transformation-Reasons for IoT Investment, Latin America, 2019
  • End User Priorities in Digital Transformation-Concerns around IoT Installations, Latin America, 2019

Emerging Technologies-Artificial Intelligence & Machine Learning (AI)

  • End User Priorities in Digital Transformation-AI Investment Plan, Latin America, 2019
  • End User Priorities in Digital Transformation-Implementation Stage of AI, Latin America, 2019
  • End User Priorities in Digital Transformation-Competitive Advantages of AI, Latin America, 2019
  • End User Priorities in Digital Transformation-Reasons for AI Investments, Latin America, 2019
  • End User Priorities in Digital Transformation-Concerns Around AI Installations, Latin America, 2019

Emerging Technologies-Blockchain/Distributed Ledger Technology (DLT)

  • End User Priorities in Digital Transformation-Blockchain Investment Plan, Latin America, 2019
  • End User Priorities in Digital Transformation-Implementation Stage of Blockchain (DLT), Latin America, 2019
  • End User Priorities in Digital Transformation-Competitive Advantages of Blockchain, Latin America, 2019
  • End User Priorities in Digital Transformation-Reasons for Blockchain Investment, Latin America, 2019
  • End User Priorities in Digital Transformation-Concerns Around Blockchain Installations, Latin America, 2019

End User Priorities in Digital Transformation-IT Budgets & Plans for Investments

  • Top End User Priorities Digital Transformation-Revenue Growth, Latin America, 2019
  • End User Priorities in Digital Transformation-Percent of Revenues Allocated to IT Budget, Latin America, 2019
  • End User Priorities in Digital Transformation-Global Budget Allocation: Investing in Current Solutions vs. Buying New solutions, Latin America, 2019
  • End User Priorities in Digital Transformation-Global IT and Telecom Budget Allocation, Latin America, 2019
  • End User Priorities in Digital Transformation-Correlation between Revenue Growth and IT Investments, Latin America, 2019
  • Strategic Imperatives for Success and Growth

Digital Transformation-The Last Word

  • The Last Word-The Three Big Predictions
  • Legal Disclaimer

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