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印度的整合通訊(UC)的應用及服務市場 2016年前半期

Unified Communications (UC) Applications and Services Market in India, H1 CY 2016 Update

出版商 Frost & Sullivan 商品編碼 482536
出版日期 內容資訊 英文 60 pages
商品交期: 最快1-2個工作天內
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印度的整合通訊(UC)的應用及服務市場 2016年前半期 Unified Communications (UC) Applications and Services Market in India, H1 CY 2016 Update
出版日期: 2017年03月01日 內容資訊: 英文 60 pages






  • 整合通訊(UC):市場區隔
  • 定義-UC應用
  • 定義-UC應用:視訊會議的基礎設施
  • 定義-UC應用:視訊會議的試驗指標
  • 定義-UC服務:語音會議服務
  • 定義-UC服務:視訊會議的營運、管理服務
  • 定義-UC服務:Web會議服務
  • 定義-UC服務
  • 假設與注意點
  • UC產品與服務


  • 印度的UC應用的市場趨勢
  • 即服務UC(UCaaS)市場趨勢


  • 成長推動因素
  • 推動因素的說明
  • 成長阻礙因素
  • 阻礙因素的說明

市場關注點 - UC應用 vs UC服務

  • 市場檢測標準
  • 市場佔有率分析:各市場區隔
  • 市場區隔分析
  • 收益區分分析
  • 產業分析-UC應用
  • 產業分析-UC服務
  • 水平產業分析


  • UC應用市場-佔有率和近幾年的發展
  • UC應用市場-佔有率分析:各市場區隔
  • UC應用-討論
  • UC服務-市場佔有率和近幾年的發展
  • UC服務-市場佔有率分析:各市場區隔
  • UC服務-討論


  • Avaya的產品、解決方案的銷售
  • Cisco和Polycom的產品、解決方案銷售
  • Cisco和Microsoft產品比較
  • 主要UC服務的性能和使用者比較


  • 出色的Start-Ups企業
  • 消費者的決策基礎
  • 免責聲明


Product Code: 9ABD/24

A Close Knit Relationship Between UC Vendors and Service Providers Would Remain Instrumental for Overall Growth of the UC Market in India

With companies and businesses going global, employees, customers, and business partners remain spread across multiple geographies. Even enterprises are encouraging its employees to ‘work-from-home’ to avoid travelling to office and to offer flexibility to the work environment. The concept of enterprise mobility is on the rise and Bring Your Own Device (BYOD) is a recent technological trend in business. To keep in sync with these trends, UC plays a significant role in bridging the gap between employees, customers, and stakeholders thereby, making communication and collaboration seamless and inducing fast decision making.

This research study analyzes the state of the UC market during the first half of CY 2016. A well tested step by step research methodology is being followed that is a mix of primary and secondary research with a deep dive into the internal Frost & Sullivan knowledge repository. Data collected is analyzed through proprietary analytical tools, vetting it through the local market trends and insights derived while speaking with industry leaders, vendors, and service providers.

To start with, the study defines the overall UC market split under two distinct heads: UC applications and UC services. Frost & Sullivan identifies market trends across these segments and lists the drivers and restraints in the short, medium, and long terms.

The UC applications market is segmented into traditional telephony, Internet Protocol (IP) telephony, email, unified messaging, Instant Messaging (IM)/presence, mobility, contact center, Web conferencing, and video conferencing. Subsequently, the UC services market is further divided into audio conferencing services, hosted email, hosted voice, Web conferencing services, hosted contact center, and video conferencing services.

Growth in UC services is expected to remain higher than in UC applications, even though the share of on-premise applications is higher in the revenue pie. This research study compares UC applications to UC services for H2 CY 2015 with H1 CY 2016, helping the reader better understand the market inclination during this period. An in-depth analysis is drawn across multiple segments, verticals, and horizontals, in terms of revenue and market share.

Frost & Sullivan has also provided the market share analysis by major participants like Cisco, Avaya, Polycom, Microsoft, IBM, and Unify for UC applications and Bharti Airtel, Reliance, Tata Teleservices, Microsoft, Intercall, Arkadin, and Google for UC services along with recent developments both for Original Equipment Manufacturers (OEMs) and service providers. Finally, product and solution launch information have been provided for select OEM vendors along with a peek into the Indian start-up ecosystem.

Key Questions This Study Will Answer:

  • (1) What is the state of the UC market in India in H1 CY 2016?
  • (2) What are the key market drivers and restraints for UC in India and how are they expected to impact growth in the next 7 years?
  • (3) What could be the market revenue for UC in India by the end of CY 2016?
  • (4) Which are the key participants for UC applications and UC services across each subsegment? What are their current market shares?
  • (5) How do the market revenue and market share analysis by subsegments, industry verticals, and horizontals look like?
  • (6) What are the product and solution launches by prominent companies in H1 CY 2016?

Table of Contents


Executive Summary

  • Key Findings
  • Key Findings (continued)

Research Methodology

  • Research Methodology

Market Segmentation and Definitions

  • Unified Communications Segmentation
  • Definitions-UC Applications
  • Definitions-UC Applications (continued)
  • Definitions-UC Applications: Video Conferencing Infrastructure
  • Definitions-UC Applications: Video Conferencing Endpoints
  • Definitions-UC Services: Audio Conferencing Services
  • Definitions-UC Services: Hosted/Managed Video Conferencing Services
  • Definitions-UC Services: Web Conferencing Services
  • Definitions-UC Services
  • Definitions-UC Services (continued)
  • Notes and Assumptions
  • UC Product And Services Stack Scope

Introduction to the Indian Unified Communications Applications and UC-as-a-Service (UCaaS) Market-Market Trends

  • Unified Communications Applications Trend in India
  • UCaaS Trends in India

Drivers and Restraints

  • Market Drivers
  • Drivers Explained
  • Market Restraints
  • Restraints Explained

Overall Market Highlights-UC Applications Versus UC Services

  • Market Metrics-Understanding the State of the UC Market in India
  • Segment Share Analysis
  • Segmentation Analysis
  • Revenue Segmentation Analysis
  • Vertical Analysis-UC Applications
  • Vertical Analysis-UC Services
  • Horizontal Analysis

Market Share Analysis by Participants

  • UC Applications Market-Overall Market Share and Recent Developments
  • UC Applications Market-Market Share Analysis by Segments
  • UC Applications Market-Market Share Analysis by Segments Discussion
  • UC Services Market-Overall Market Share and Recent Developments
  • UC Services Market-Market Share Analysis by Segments
  • UC Services Market-Market Share Analysis by Segments Discussion

Product and Solution Launches and Updates-H1 CY 2016

  • Avaya-Product and Solution Launch
  • Cisco and Polycom-Product and Solution Launch
  • UC Product Comparison-Cisco vs Microsoft
  • Key UC Services Market Participants-Performance Comparison CY 2015 Versus CY 2016

UC Start-ups-A Peek into the Indian Market

  • The Prominent Indian UC Start-ups
  • Choosing Between a Brand and Innovator-A Customer Decision Matrix
  • Legal Disclaimer

The Frost & Sullivan Story

  • The Frost & Sullivan Story
  • Value Proposition: Future of Your Company & Career
  • Global Perspective
  • Industry Convergence
  • 360° Research Perspective
  • Implementation Excellence
  • Our Blue Ocean Strategy
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