Product Code: 9ABE-00-25-00-00
Direct Feedback from North American Businesses
With the advent of mobile in-the-field access, sales force automation (SFA) solutions are now automating and accelerating sales processes and selling activities in real time. Mobile SFA-specific responses to the 2015 Frost & Sullivan Mobile Enterprise Applications survey, an annual survey of 300 North American businesses, are explored in this market insight. Specific responses regarding mobile SFA deployments, preferences, and plans are summarized and analyzed. Customer satisfaction levels, specific business impacts, and adoption barriers around mobile SFA are also tabulated and discussed.
Table of Contents
Executive Summary
- 1. Key Findings
- 2. Key Findings (continued)
2015 Survey Design
- 1. 2015 Mobile Enterprise Applications Survey
- 2. 2015 Mobile Enterprise Applications Survey (continued)
A Macro View of the North American Mobile Worker App Market
- 1. Mobile Worker Applications-Current Deployment Levels in the North American Business Sector
- 2. Mobile Worker Applications-Current Deployment Levels by Company Size
- 3. Mobile Worker Applications-Current Deployment Levels by Country
- 4. Mobile Worker Applications-Planned New Deployments During 2015-2016
- 5. Mobile Worker Applications-Planned New Deployments by Company Size
- 6. Mobile Worker Applications-Planned New Deployment Levels by Country
- 7. Mobile Employee-facing Software Applications Discussion
Current and Planned Deployment of Mobile Sales Force Automation Solutions
- 1. Current Mobile SFA Deployment Plans in the North American Business Sector
- 2. Current Mobile SFA Deployment Plans by Company Size
- 3. Current Mobile SFA Deployment Plans by Country
- 4. Deployment Plans Discussion
- 5. Current and Planned Implementations
Mobile SFA Implementation Barriers
- 1. Mobile SFA Implementation Barriers for Disinterested Businesses
- 2. Mobile SFA Implementation Barriers for Disinterested Businesses by Country and Company Size
- 3. Barriers to Mobile SFA Implementation for "Planners"
- 4. Barriers to Mobile SFA Implementation for Planners by Country and Company Size
- 5. Mobile SFA Implementation Barriers Discussion
Mobile SFA Implementation
- 1. Degree of Mobile SFA Implementation Complexity
- 2. Degree of Mobile SFA Implementation Complexity by Country
- 3. Degree of Mobile SFA Implementation Complexity by Company Size
- 4. Implementation Complexity Discussion
- 5. Mobile Devices Used with MSFA Solutions
Mobile SFA User Satisfaction and Business Impacts
- 1. Current User Satisfaction with Mobile SFA Solutions
- 2. Mobile SFA Customer Satisfaction by Country
- 3. Mobile SFA Customer Satisfaction by Company Size
- 4. Customer Satisfaction Discussion
- 5. Top Mobile SFA Business Impacts
- 6. Top Mobile SFA Business Impacts by Country and Company Size
- 7. Business Impacts Discussion
- 8. "Best" Mobile SFA Brand
Choosing a Strategic Mobility Partner
- 1. Preferred Strategic Mobility Partners
- 2. Preferred Mobility Partners by Company Size
- 3. Preferred Mobile Applications Partner Discussion
- 4. Mobile Applications Partner Selection Criteria
- 5. Mobile Applications Partner Selection Criteria, 2014 versus 2015 Rankings
- 6. Mobility Partner Selection Criteria by Company Size
- 7. Mobility Partner Selection Criteria Discussion
The Last Word
- 1. The Last Word
- 2. Legal Disclaimer
The Frost & Sullivan Story
- 1. The Frost & Sullivan Story
- 2. Value Proposition: Future of Your Company & Career
- 3. Global Perspective
- 4. Industry Convergence
- 5. 360° Research Perspective
- 6. Implementation Excellence
- 7. Our Blue Ocean Strategy
