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市場調查報告書
商品編碼
1028440

全球零售人工智能 (AI) 市場的增長機會

Global Retail Artificial Intelligence (AI) Growth Opportunities

出版日期: | 出版商: Frost & Sullivan | 英文 39 Pages | 商品交期: 最快1-2個工作天內

價格
  • 全貌
  • 簡介
  • 目錄
簡介

僅在 2020 年,美國就有 12,200 家門店關閉,創歷史新高,作為新常態的一部分,世界各地的零售商正在將重點轉移到全渠道戰略上。儘管世界各地都在努力重新開放,但由於客戶行為的大流行變化和人工智能驅動的零售技術解決方案的推出,預計零售商將繼續全渠道努力。隨著計算機視覺、自然語言處理和個性化引擎的發展,客戶體驗和零售運營得到了顯著改善。從改進的個性化到無摩擦的客戶服務,零售友好的人工智能解決方案為零售商帶來了許多好處。

本報告探討了全球零售人工智能 (AI) 市場,並提供了市場概況、零售行業的人工智能用例、技術發展趨勢和整個市場的增長機會。

目錄

戰略主張

  • 為什麼增長變得越來越困難?
  • 戰略主張
  • 三大戰略命題對零售人工智能市場的影響
  • 增長機會加速增長管道引擎 (TM)

增長機會分析

  • 零售 AI:主要用例類別
  • 零售 AI:主要應用
  • 零售 AI:關鍵用例類別的描述
  • 按招聘級別劃分的零售 AI 用例
  • 重大技術相關開發
  • 個性化產品從在線零售轉向實體零售接觸點
  • 需要基於人工智能的動態定價系統來重建實體店的價格競爭力
  • 越來越多地為前端實體零售功能引入計算機視覺解決方案
  • 用於消除在線搜索體驗中的摩擦的人工智能視覺搜索工具
  • 電子商務零售商尋求實施預測性零售服務以改善客戶體驗
  • 2020年後主要零售AI的收購和活動
  • 投資者觀察 - 自 2020 年以來的 10 大融資交易
  • 總結:AI 引領零售業轉型為 ICT 供應商創造新的增長機會
  • 未來方向:有效採用 AI 的清單
  • 生長促進劑
  • 生長抑製劑

整體增長機會

  • 增長機會 1:聊天機器人和虛擬助手可跨多個溝通渠道與客戶進行有效互動
  • 增長機會 2:增強在線客戶體驗的增強現實解決方案
  • 增長機會 3:以零售為中心的視覺搜索功能,可改善您的電子商務搜索體驗
  • 展品清單
  • 免責聲明

附錄:增長管道引擎

  • 關於增長管道引擎
目錄
Product Code: PBEE-69

AI Solutions to Drive the Future Growth Potential in the Retail Space for Technology Providers

With a record 12,200 outlets being shuttered in the US in 2020 alone, retailers across the world have pivoted to omnichannel strategies as part of the new normal. Even with reopening efforts well underway around the world, retailers are likely to persist with their omnichannel endeavors due to the pandemic accelerating shifts in customer behavior and the deployment of AI-based retail technology solutions. Developments in computer vision, natural language processing, and personalization engines are enabling quantum leaps in customer experience and retail operations. From increased personalization to frictionless customer service, retail AI solutions confer a host of benefits for retailers.

The ravages of the pandemic, technological adoptions, and the shifting tastes of consumers are paving the way for the widespread adoption of retail AI technologies. With deep technological capabilities, large technology firms are launching forays into the retail space, acting as both partners and competitors with established retailers. This study will help retailers understand trends in the evolving retail AI marketplace as they consider investing in cognitive capabilities. It will also offer direction to technology vendors on how to chart their strategic priorities, such as partnerships, acquisitions, and building new capabilities to capitalize on growth opportunities in the retail AI space.

Table of Contents

Strategic Imperatives

  • Why is it Increasingly Difficult to Grow?
  • The Strategic Imperative 8™
  • The Impact of the Top Three Strategic Imperatives on the Retail AI Market
  • Growth Opportunities Fuel the Growth Pipeline Engine™

Growth Opportunity Analysis

  • Retail AI-Key Use-case Categories
  • Retail AI-Key Application Areas
  • Reail AI-Key Use-case Categories Explained
  • Retail AI Use-cases by Adoption Levels
  • Key Technology-related Developments
  • 1. Personalized Offerings are Migrating from Online Retail to Physical Retail Touchpoints
  • 2. AI-powered Dynamic Pricing Systems are Being Sought to Reestablish Price Competitiveness in Physical Retail
  • 3. Computer Vision Solutions are Being Increasingly Deployed for Front-end Physical Retail Functions
  • 4. AI-powered Visual Search Tools are Being Used to Eliminate Friction in the Online Search Experience
  • 4. AI-powered Visual Search Tools are Being Used to Eliminate Friction in the Online Search Experience (continued)
  • 5. eCommerce Retailers are Seeking to Introduce Predictive Retail Services to Enhance Customer Experience
  • 5. eCommerce Retailers are Seeking to Introduce Predictive Retail Services to Enhance Customer Experience (continued)
  • Key Retail AI Acquisitions and Activities Since 2020
  • Investor Watch-Top 10 Funding Deals Since 2020
  • Summary-The AI-led Transformation of the Retail Vertical will Create New Growth Opportunities for ICT Vendors
  • The Way Forward-Checklist for Effective AI Adoption
  • Growth Drivers in the Retail AI Market
  • Growth Restraints in the Retail AI Market

Growth Opportunity Universe

  • Growth Opportunity 1: Chatbots and Virtual Assistants for Effective Interaction with Customers Across Multiple Communication Channels
  • Growth Opportunity 1: Chatbots and Virtual Assistants for Effective Interaction with Customers Across Multiple Communication Channels (continued)
  • Growth Opportunity 2: Augmented Reality Solutions to Enhance the Online Customer Experience
  • Growth Opportunity 2: Augmented Reality Solutions to Enhance the Online Customer Experience (continued)
  • Growth Opportunity 3: Retail-focused Visual Search Capabilities to Improve the eCommerce Search Experience
  • Growth Opportunity 3: Retail-focused Visual Search Capabilities to Improve the eCommerce Search Experience (continued)
  • List of Exhibits
  • Legal Disclaimer

Appendix-Growth Pipeline Engine™

  • About the Growth Pipeline Engine