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市場調查報告書

通信行業的全球人工智能 (AI) 市場-增長機會

Global Artificial Intelligence in Telecommunications Growth Opportunities

出版商 Frost & Sullivan 商品編碼 1015035
出版日期 內容資訊 英文 41 Pages
商品交期: 最快1-2個工作天內
價格
通信行業的全球人工智能 (AI) 市場-增長機會 Global Artificial Intelligence in Telecommunications Growth Opportunities
出版日期: 2021年06月07日內容資訊: 英文 41 Pages
簡介

人工智能 (AI) 是電信行業的一項重要顛覆性技術,可幫助服務提供商擴展其服務產品。然而,運營商(Telco)尚未充分利用人工智能在提供服務方面的潛力。儘管仍處於起步階段,電信公司正在使用人工智能來改善其內部運營,包括網絡優化、客戶體驗、營銷和銷售增強。

本報告研究了電信運營商的用例和商機領域,包括邊緣基礎設施分析、數據科學服務和行業特定解決方案。

目錄

戰略要求

增長機會分析

  • 主要考慮
  • AI對電信行業的影響——兩大戰略

增長機會分析(內部)

  • 在內部運營中使用人工智能
  • 內部運營的 AI 用例
  • 用例 1 -- 將 AI 與下一代技術集成以加強網絡運營
  • 用例 2-投資交互式 AI 以提高客戶服務能力
  • 用例 3 - 在銷售和營銷中使用 AI 以保持競爭力並創造客戶價值
  • 用例 4-使用 AI 提高業務支持功能的效率

增長機會分析(外部)

  • 由通信提供商提供
  • 來自電信供應商的新興產品
  • 外包使用 AI-AI/IoT 分析
  • 外包使用人工智能企業解決方案
  • 公司簡介-Orange Business Services
  • 公司簡介-Telefonica
  • 未來展望 - 提升價值鏈並利用 AI 機會獲利
  • 未來展望——打造人工智能主導競爭優勢的重要一步

增長機會區

  • 增長機會 1-數據考慮的貨幣化
  • 增長機會 2-Edge 基礎設施分析服務
  • 增長機會 3-特定行業的企業 AI 諮詢服務解決方案

下一步

目錄
Product Code: PBD2-69

AI Offers Transformational Growth Opportunities for the Telecommunications Industry

Artificial intelligence is a key disruptive technology for the telecommunications industry, enabling service providers to expand their service offerings. However, telecommunications companies (telcos) have yet to harness AI's potential fully in their service offerings. Although it is in the nascent stage, telcos adopt AI to improve internal operations, such as optimizing networks, building future networks, and enhancing customer experience, marketing, and sales. Telcos currently embed AI analytics in customized IoT solutions instead of providing standalone AI-based tools, platforms, and services. Telecommunications operators are likely to move beyond service-level offerings to enterprise offerings integrating AI technology.

The report examines use cases and business opportunity areas for telecommunications operators, including edge infrastructure and analytics, data science services, and industry-specific solutions.

Table of Contents

Strategic Imperatives

  • Why is it Increasingly Difficult to Grow?
  • The Strategic Imperative 8™
  • The Impact of the Top Three Strategic Imperatives on Artificial Intelligence (AI) in the Telecommunications Industry
  • Growth Opportunities Fuel the Growth Pipeline Engine™

Growth Opportunity Analysis

  • Key Insights
  • AI Impact on the Telecommunications Industry-A Two-Pronged Strategy

Growth Opportunity Analysis (Internal)

  • AI Usage in Internal Operations
  • AI Use Cases in Internal Operations
  • Use Case 1-Integrate AI with Next-Generation Technologies to Enhance Network Operations
  • Use Case 2-Invest in Conversational AI to Improve Customer Service Functions
  • Use Case 3-Use AI in Sales and Marketing to Remain Competitive and Create Customer Value
  • Use Case 4-Leverage AI to Increase the Efficiency of Business Support Functions

Growth Opportunity Analysis (External)

  • Telecommunications Providers' Offerings
  • Telecommunications Providers' Emerging Offerings
  • AI Usage in External Operations-AI and IoT Analytics
  • AI Usage in External Operations-AI and IoT Analytics (continued)
  • AI Usage in External Operations-Enterprise Solutions
  • AI Usage in External Operations-Enterprise Solutions (continued)
  • Company Profile-Orange Business Services
  • Company Profile-Telefonica
  • Way Forward-Moving Up the Value Chain to Monetize AI Opportunities
  • Way Forward-Critical Steps to Create AI-Driven Competitive Advantage

Growth Opportunity Universe

  • Growth Opportunity 1-Monetizing Data Insights
  • Growth Opportunity 1-Monetizing Data Insights (continued)
  • Growth Opportunity 2-Edge Infrastructure and Analytics Services
  • Growth Opportunity 2-Edge Infrastructure and Analytics Services (continued)
  • Growth Opportunity 3-Verticalized Enterprise AI Advisory Services and Solutions
  • Growth Opportunity 3-Verticalized Enterprise AI Advisory Services and Solutions (continued)

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