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市場調查報告書

服務生命週期管理 (SLM) 應用市場:各解決方案、軟體類型、最終用途產業、地區 - 市場規模,佔有率,預測,及機會分析

Service Lifecycle Management Application Market, By Service Based Models, By Solutions, By Software Type, By End-use Industry and by Region - Size, Share, Outlook, and Opportunity Analysis, 2020 - 2027

出版商 Coherent Market Insights 商品編碼 948369
出版日期 內容資訊 英文 130 Pages
商品交期: 2-3個工作天內
價格
服務生命週期管理 (SLM) 應用市場:各解決方案、軟體類型、最終用途產業、地區 - 市場規模,佔有率,預測,及機會分析 Service Lifecycle Management Application Market, By Service Based Models, By Solutions, By Software Type, By End-use Industry and by Region - Size, Share, Outlook, and Opportunity Analysis, 2020 - 2027
出版日期: 2020年06月23日內容資訊: 英文 130 Pages
簡介

服務生命週期管理(SLM)應用,在恰當的時機提供現場分析/巨量資料相關技術人員資訊,有助於企業理解服務計劃的服務效能,及接觸點的聯盟的社群領導。這些功能,在預測期間內預計成為帶動服務生命週期管理應用市場成長的要素。再加上SLM供應商,提供作為逆向物流管理,現場服務管理解決方案,及保證管理相關建議,替換及產品製造的降低成本在預測期間內預計成為該市場的成長要素。

本報告提供全球服務生命週期管理(SLM)應用市場的相關調查,市場機會和趨勢,成長及阻礙因素,各服務基礎模組、解決方案、軟體類型、採取用途產業、地區的市場分析,競爭情形,主要企業的簡介等資訊。

目錄

第1章 調查目的、前提條件

第2章 市場展望

  • 報告的說明
    • 市場定義和範圍
  • 摘要整理
    • 市場明細 :各服務基礎模組
    • 市場明細 :各解決方案
    • 市場明細 :各軟體類型
    • 市場明細 :各最終用途業界
    • 市場明細 :各地區
  • Coherent Opportunity Map (COM)

第3章 市場動態,法規,趨勢分析

  • 市場動態
    • 成長要素
    • 阻礙因素
    • 市場機會
  • 法規方案
  • 解決方案趨勢
  • 合併和收購
  • 新的系統的銷售/核准

第4章 COVID-19對市場的影響相關分析師的見解

  • 短期
  • 長期

第5章 市場分析:各服務基礎模組

  • 簡介
  • 經銷商基礎模組
  • 效能基礎模組
  • 貨物中轉站基礎模組
  • 現場基礎模組

第6章 市場分析:各解決方案

  • 簡介
  • 顧客聯繫、支援
  • 現場服務管理
  • 保證、服務管理
  • 服務零件資訊管理

第7章 市場分析:各軟體類型

  • 簡介
  • 雲端基礎的軟體
  • Web基礎的軟體

第8章 市場分析:各最終用途產業

  • 簡介
  • 汽車、運輸
  • 航太、防衛
  • 醫療設備
  • 高科技
  • 產業機械、設備
  • 電訊

第9章 市場分析:各地區

  • 簡介
  • 北美
  • 歐洲
  • 亞太地區
  • 南美
  • 中東和非洲

第10章 競爭情形

  • 企業簡介
    • Astea International, Inc.
    • Atos SE
    • Dassault Systems
    • IBM Corporation
    • Oracle Corporation
    • PTC, Inc.
    • Siemens AG
    • Tata Consultancy Service Limited
    • Tech Mahindra Limited
    • Wipro Limited

第11章 Section

目錄

Title:
Service Lifecycle Management Application Market, By Service Based Models (Dealer-based Model, Performance-based Model, Depot-based Model And Field-based Model) By Solutions (Customer Contact & Support, Field Service Management , Warranty & Service Management, Service Parts Information Management), By Software Type (Cloud-based Software and Web-based Software), By End-use Industry (Automotive & Transportation, Aerospace & Defense, Medical Equipment, High Technology , Industrial Machinery & Equipment and Telecommunication) and by Region (North America, Latin America, Europe, Asia Pacific, Middle East and Africa) - Size, Share, Outlook, and Opportunity Analysis, 2020 - 2027.

Service lifecycle management (SLM) application is the practice of aligning service parts management, field service management, technical communication, and product support operations to maximize customer uptime. Service lifecycle management finds applications in various end-use industries including medical equipment, aerospace & defense, high technology, automotive & transportation, telecommunication and industrial machinery & equipment, etc. Heavy equipment and consumer electronics goods manufacturers in high technology, automotive and transportation and aerospace and defense are focused towards complete lifecycle monitoring of their products.

Market Dynamics

SLM application with third-platform technologies as the support and development platforms is expected to accelerate innovation and real-time connectivity between different solutions of service lifecycle management applications. Cloud allows greater access to service parts visibility and mobile technology, which provides information at the right time to technicians on the field analytics /big data helps organizations to understand how service is performing against service planning and social leads to collaboration of different touch points involved. Therefore, these factors are expected to drive growth of the global service lifecycle management application market during the forecast period. Adoption SLM application ensures cost reduction for end users by enhancing first-time fix rate, enabling fast time to dispatch, increasing technician productivity, and parts and inventory management. Moreover, it increases monitoring and measurement capability of the enterprise, thus preference for SLM has increased significantly among end-use industries. Furthermore, SLM providers offer advice on reverse logistics management, field service management solutions, and warranty management, which reduces replacement and product manufacturing cost production. Hence, these factors are expected to drive growth of the global service lifecycle management application market during the forecast period.

Market Taxonomy

This report segments the Global Service Lifecycle Management Application Market on the basis of Service Based Models, Solution, Software Type, End-use Industry and Region. On the basis of Service Based Models, Global Service Lifecycle Management Application Market is segmented into Dealer-based Model, Performance-based Model, Depot-based Model And Field-based Model. On the basis of Solution, the Global Service Lifecycle Management Application Market is segmented into Customer Contact & Support, Field Service Management , Warranty & Service Management, Service Parts Information Management. On the basis of Software Type, the Global Service Lifecycle Management Application Market is segmented into Cloud-based Software and Web-based Software. On the basis of End-use Industry, the Global Service Lifecycle Management Application Market is segmented into Automotive & Transportation, Aerospace & Defense, Medical Equipment

High Technology , Industrial Machinery & Equipment and Telecommunication. On the basis of region, Global Service Lifecycle Management Application Market is segmented into North America, Latin America, Europe, Asia pacific, Middle East and Africa.

Key features of the study:

  • This report provides an in-depth analysis of the Global Service Lifecycle Management Application Market and provides market size (US$ Million) and compound annual growth rate (CAGR %) for the forecast period (2020-2027), considering 2019 as the base year
  • It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrix for this market
  • This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, regional outlook, and competitive strategy adopted by leading players
  • It profiles leading players in the global Service Lifecycle Management Application Market based on the following parameters - regulatory landscape, company overview, financial performance, product portfolio, geographical presence, distribution strategies, key developments and strategies, and future plans
  • Key companies covered in the Global Service Lifecycle Management Application Market includes Dassault Systems, PTC, Inc., IBM Corporation, Tech Mahindra Limited, Astea International, Inc., Wipro Limited, Oracle Corporation, Siemens AG, Tata Consultancy Service Limited, and Atos SE.
  • These key market players are focusing on collaboration strategy with other market leaders to innovate and launch new products to meet the increasing needs and requirements of consumers.
  • Insights from this report would allow marketers and management authorities of companies to make informed decision regarding future product launches, technology up gradation, market expansion, and marketing tactics
  • The global Service Lifecycle Management Application market report caters to various stakeholders in this industry including investors, suppliers, distributors, new entrants, and financial analysts
  • Stakeholders would have ease in decision-making through the various strategy matrices used in analyzing the Global Service Lifecycle Management Application Market

Detailed Service Based Modelsation:

Global Service Lifecycle Management Application Market, By Service Based Models:

  • Dealer-based Model
  • Performance-based Model
  • Depot-based Model
  • Field-based Model

Global Service Lifecycle Management Application Market, By Solutions:

  • Customer Contact & Support
  • Field Service Management
  • Warranty & Service Management
  • Service Parts Information Management

Global Service Lifecycle Management Application Market, By Software Type:

  • Cloud-based Software
  • Web-based Software

Global Service Lifecycle Management Application Market, By End-use Industry:

  • Automotive & Transportation
  • Aerospace & Defense
  • Medical Equipment
  • High Technology
  • Industrial Machinery & Equipment
  • Telecommunication

Global Service Lifecycle Management Application Market, By Region:

  • North America
  • Latin America
  • Europe
  • Asia Pacific
  • Middle East and Africa

Company Profiles

  • Astea International, Inc.
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments
    • Future Plans
  • Atos SE
  • Dassault Systems
  • IBM Corporation
  • Oracle Corporation
  • PTC, Inc.
  • Siemens AG
  • Tata Consultancy Service Limited
  • Tech Mahindra Limited
  • Wipro Limited

Table of Contents

1. Research Objectives and Assumptions

  • Research Objectives
  • Assumptions
  • Abbreviations

2. Market Purview

  • Report Description
    • Market Definition and Scope
  • Executive Summary
    • Market Snippet, By Service Based Models
    • Market Snippet, By Solutions
    • Market Snippet, BY Software Type
    • Market Snippet, By End-use Industry
    • Market Snippet, By Region
  • Coherent Opportunity Map (COM)

3. Market Dynamics, Regulations, and Trends Analysis

  • Market Dynamics
    • Drivers
    • Restraints
    • Market Opportunities
  • Regulatory Scenario
  • Solutions Trend
  • Merger and Acquisitions
  • New system Launch/Approvals

4. Analyst View on Impact of COVID-19 on Market

  • Short Term
  • Long term

5. Global Service Lifecycle Management Application Market, BY Service Based Models, 2017-2027 (US$ Million)

  • Introduction
    • Market Share Analysis, 2017 and 2027 (%)
    • By Service Based Models Trends
  • Dealer-based Model
    • Introduction
    • Market Size and Forecast, 2020-2027, (US$ Million)
  • Performance-based Model
    • Introduction
    • Market Size and Forecast, 2020-2027, (US$ Million)
  • Depot-based Model
    • Introduction
    • Market Size and Forecast, 2020-2027, (US$ Million)
  • Field-based Model
    • Introduction
    • Market Size and Forecast, 2020-2027, (US$ Million)

6. Global Service Lifecycle Management Application Market, By Solutions, 2017-2027 (US$ Million)

  • Introduction
    • Market Share Analysis, 2017 and 2027 (%)
    • By Service Based Models Trends
  • Customer Contact & Support
    • Introduction
    • Market Size and Forecast, 2020-2027, (US$ Million)
  • Field Service Management
    • Introduction
    • Market Size and Forecast, 2020-2027, (US$ Million)
  • Warranty & Service Management
    • Introduction
    • Market Size and Forecast, 2020-2027, (US$ Million)
  • Service Parts Information Management
    • Introduction
    • Market Size and Forecast, 2020-2027, (US$ Million)

7. Global Service Lifecycle Management Application Market, By Software Type, 2017-2027 (US$ Million)

  • Introduction
    • Market Share Analysis, 2017 and 2027 (%)
    • By Service Based Models Trends
  • Cloud-based Software
    • Introduction
    • Market Size and Forecast, 2020-2027, (US$ Million)
  • Web-based Software
    • Introduction
    • Market Size and Forecast, 2020-2027, (US$ Million)

8. Global Service Lifecycle Management Application Market, By End-use Industry, 2017-2027 (US$ Million)

  • Introduction
    • Market Share Analysis, 2017 and 2027 (%)
    • By Service Based Models Trends
  • Automotive & Transportation
    • Introduction
    • Market Size and Forecast, 2020-2027, (US$ Million)
  • Aerospace & Defense
    • Introduction
    • Market Size and Forecast, 2020-2027, (US$ Million)
  • Medical Equipment
    • Introduction
    • Market Size and Forecast, 2020-2027, (US$ Million)
  • High Technology
    • Introduction
    • Market Size and Forecast, 2020-2027, (US$ Million)
  • Industrial Machinery & Equipment
    • Introduction
    • Market Size and Forecast, 2020-2027, (US$ Million)
  • Telecommunication
    • Introduction
    • Market Size and Forecast, 2020-2027, (US$ Million)

9. Global Service Lifecycle Management Application Market, By Region, 2017-2027 (US$ Million)

  • Introduction
    • Market Share Analysis, By Region, 2017 and 2027 (%)
  • North America
    • Regional Trends
    • Market Size and Forecast, By Service Based Models, 2020-2027(US$ Million)
    • Market Size and Forecast, By Solutions, 2020-2027 (US$ Million)
    • Market Size and Forecast, By Software Type, 2020-2027(US$ Million)
    • Market Size and Forecast, By End-use Industry, 2020-2027 (US$ Million)
    • Market Share Analysis, By Country, 2019 and 2027 (%)
    • U.S.
    • Canada
  • Europe
    • Regional Trends
    • Market Size and Forecast, By Service Based Models, 2020-2027(US$ Million)
    • Market Size and Forecast, By Solutions, 2020-2027 (US$ Million)
    • Market Size and Forecast, By Software Type, 2020-2027(US$ Million)
    • Market Size and Forecast, By End-use Industry, 2020-2027 (US$ Million)
    • Market Share Analysis, By Country, 2019 and 2027 (%)
    • U.K.
    • Germany
    • Italy
    • France
    • Russia
    • Rest of Europe
  • Asia Pacific
    • Regional Trends
    • Market Size and Forecast, By Service Based Models, 2020-2027(US$ Million)
    • Market Size and Forecast, By Solutions, 2020-2027 (US$ Million)
    • Market Size and Forecast, By Software Type, 2020-2027(US$ Million)
    • Market Size and Forecast, By End-use Industry, 2020-2027 (US$ Million)
    • Market Share Analysis, By Country, 2019 and 2027 (%)
    • China
    • India
    • Japan
    • ASEAN
    • Australia
    • South Korea
    • Rest of Asia Pacific
  • Latin America
    • Regional Trends
    • Market Size and Forecast, By Service Based Models, 2020-2027(US$ Million)
    • Market Size and Forecast, By Solutions, 2020-2027 (US$ Million)
    • Market Size and Forecast, By Software Type, 2020-2027(US$ Million)
    • Market Size and Forecast, By End-use Industry, 2020-2027 (US$ Million)
    • Market Share Analysis, By Country, 2019 and 2027 (%)
    • Brazil
    • Argentina
    • Mexico
    • Rest of Latin America
  • Middle East and Africa
    • Regional Trends
    • Market Size and Forecast, By Service Based Models, 2020-2027(US$ Million)
    • Market Size and Forecast, By Solutions, 2020-2027 (US$ Million)
    • Market Size and Forecast, By Software Type, 2020-2027(US$ Million)
    • Market Size and Forecast, By End-use Industry, 2020-2027 (US$ Million)
    • Market Share Analysis, By Country, 2019 and 2027 (%)
    • GCC Countries
    • South Africa
    • Rest of the Middle East and Africa

10. Competitive Landscape

  • Company Profiles
    • Astea International, Inc.
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
    • Atos SE
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
    • Dassault Systems
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
    • IBM Corporation
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
    • Oracle Corporation
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
    • PTC, Inc.
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
    • Siemens AG
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
    • Tata Consultancy Service Limited
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
    • Tech Mahindra Limited
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
    • Wipro Limited
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates

11. Section

  • References
  • Research Methodology
  • About us and Sales Contact