市場調查報告書

全球多通路通訊服務市場:各類型,用途,產業,地區 - 市場規模,佔有率,預測,及機會分析

Multi-channel Communication Services Market, by Type, by Application, by Industry Vertical, and by Region - Size, Share, Outlook, and Opportunity Analysis, 2019 - 2027

出版商 Coherent Market Insights 商品編碼 924506
出版日期 內容資訊 英文 150 Pages
商品交期: 2-3個工作天內
價格
全球多通路通訊服務市場:各類型,用途,產業,地區 - 市場規模,佔有率,預測,及機會分析 Multi-channel Communication Services Market, by Type, by Application, by Industry Vertical, and by Region - Size, Share, Outlook, and Opportunity Analysis, 2019 - 2027
出版日期: 2020年01月06日內容資訊: 英文 150 Pages
簡介

本報告提供全球多通路通訊服務市場的相關調查,提供市場機會,成長及阻礙因素,產業趨勢,各類型。用途·產業·地區的市場分析,競爭情形,主要企業的簡介等資訊。

目錄

第1章 調查目的與前提條件

  • 調查目的
  • 前提條件
  • 簡稱

第2章 市場範圍

  • 報告概要
    • 市場定義和範圍
  • 摘要整理
    • 各類型
    • 各用途
    • 各產業
    • 各地區
  • Coherent Opportunity Map (COM)

第3章 市場動態,法規,趨勢分析

  • 市場動態
    • 成長要素
    • 阻礙因素
    • 市場機會
  • 法規方案
  • 產業趨勢
  • 合併·收購
  • 新系統的銷售/核准

第4章 市場分析:各類型

  • 概要
  • 有線流通管道
  • 無線流通管道

第5章 市場分析:各用途

  • 概要
  • 語音
  • 電子郵件
  • 社群媒體
  • 視訊會議
  • 其他(Web簡報,SMS,及其他)

第6章 市場分析:各產業

  • 概要
  • 能源·公共產業
  • IT·通訊
  • 零售
  • 醫療保健
  • 製造業
  • 其他(BFSI,公共部門,航太·防衛,其他)

第7章 市場分析:各地區

  • 概要
  • 北美
  • 歐洲
  • 亞太地區
  • 南美
  • 中東
  • 非洲

第8章 競爭情形

  • 企業簡介
    • Ecrion Software
    • Striata
    • Xerox Corporation
    • Quadient
    • Liquid State
    • MailTeck
    • Conduent, Inc.
    • Enghouse Interactive
    • Paragon Customer Communications
    • Infobip ltd.
    • Compart AG
  • 分析師的見解

第9章 章節

  • 參照資料
  • 調查方法
  • 關於本公司
目錄

Multi-channel communication helps to optimize the business processes and enhances human communications by reducing latency, managing flows, and media dependencies. Moreover, several key market players are focusing on maintaining the competitive edge in the field of multi-channel communications by investing in technologies such as virtual reality (VR), artificial intelligence (AI), cloud, internet of things (IoT) coupled with developing innovations such as virtual reality meeting room solutions to meet the increasing needs and requirements of consumers. For instance, in December 2016, Tata Communications, one of the India-based telecommunications company, launched its major multi-channel brand campaign in India. This campaign is designed to highlight the company's diverse services portfolio, which enables the digital transformation for businesses. Moreover, the presence of prominent market players coupled with high popularity of bring your own device (BOYD) solutions, are expected to further drive the growth of global multi-channel communication services market during forecast period.

Market Dynamics

Increasing demand for streamlining enterprise communication functions and increasing adoption of bring your own device (BOYD) trend are expected to drive the multi-channel communication services market during the forecast period. As enterprises are expanding their presence rapidly to the various geographical market places, the effectiveness of asynchronous and synchronous multi-channel communication functions plays a vital role in ensuring positive outcome of the business processes. Hence, the key enterprises are focusing on adopting multi-channel communication solutions to modernize their communication infrastructure. As BOYD has shown promising outcomes by cost savings for enterprises and increased employee productivity, these solutions are further enhancing its value proposition in terms of seamless connectivity with different mobile resources. However, the initial capital outlay and lack of interoperability are expected to hamper the global multi-channel communication services market growth during the forecast period.

Market Taxonomy

This report segments the global multi-channel communication services market on the basis of type, application, industry verticals, and region. On the basis of type, the global multi-channel communication services market is segmented into wired channel services and wireless channel services. On the basis of application, the global multi-channel communication services market is segmented into voice, email, social media, video meetings, and others (web presentment, SMS, and others). On the basis of industry vertical, the global multi-channel communication services market is segmented into energy and utilities, IT and telecom, retail, healthcare, manufacturing, and others (BFSI, public sector and aerospace & defense, and others), and on the basis of region, the global multi-channel communication services market is segmented into North America, Latin America, Europe, Asia Pacific, Middle East, and Africa.

Key features of the study:

  • This report provides an in-depth analysis of the global multi-channel communication services market and provides market size (US$ Million) and Compound Annual Growth Rate (CAGR %) for the forecast period (2019-2027), considering 2018 as the base year
  • It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrix for this market
  • This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, regional outlook, and competitive strategy adopted by leading players
  • It profiles leading players in the global multi-channel communication services market based on the following parameters - regulatory landscape, company overview, financial performance, product portfolio, geographical presence, distribution strategies, key developments and strategies, and future plans
  • Key companies covered in the global multi-channel communication services market include Ecrion Software, Striata, Xerox Corporation, Quadient, Liquid State, MailTeck, Conduent, Inc., Enghouse Interactive, Paragon Customer Communications, Infobip ltd, and Compart AG among others. These key market players are focusing on collaboration strategy with other market leaders to innovate and launch new products to meet the increasing needs and requirements of consumers.
  • Insights from this report would allow marketers and management authorities of companies to make informed decision regarding future product launches, technology up-gradation, market expansion, and marketing tactics
  • The global multi-channel communication services market report caters to various stakeholders in this industry including investors, suppliers, distributors, new entrants, and financial analysts
  • Stakeholders would have ease in decision-making through the various strategy matrices used in analyzing the global multi-channel communication services market

Detailed Segmentation:

  • Global Multi-Channel Communication Services Market, By Type:
    • Wired Channel Services
    • Wireless Channel Services
  • Global Multi-Channel Communication Services Market, By Application:
    • Voice
    • Email
    • Social Media
    • Video Meetings
    • Others (Web Presentment, SMS, and Others)
  • Global Multi-Channel Communication Services Market, By Industry Vertical:
    • Energy and Utilities
    • IT and Telecom
    • Retail
    • Healthcare
    • Manufacturing
    • Others (BFSI, Public Sector, Aerospace & Defense, and Others)
  • Global Multi-Channel Communication Services Market, By Region:
    • North America
    • Europe
    • Asia Pacific
    • Latin America
    • Middle East
    • Africa
  • Company Profiles
    • Ecrion Software *
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Key Strategies
      • Recent Developments
      • Future Plans
    • Striata
    • Xerox Corporation
    • Quadient
    • Liquid State
    • MailTeck
    • Conduent, Inc.
    • Enghouse Interactive
    • Paragon Customer Communications
    • Infobip ltd.
    • Compart AG

Table of Contents

1. Research Objectives and Assumptions

  • Research Objectives
  • Assumptions
  • Abbreviations

2. Market Purview

  • Report Description
    • Market Definition and Scope
  • Executive Summary
    • Market Snippet, By Type
    • Market Snippet, By Application
    • Market Snippet, By Industry Vertical
    • Market Snippet, By Region
  • Coherent Opportunity Map (COM)

3. Market Dynamics, Regulations, and Trends Analysis

  • Market Dynamics
    • Drivers
    • Restraints
    • Market Opportunities
  • Regulatory Scenario
  • Industry Trend
  • Merger and Acquisitions
  • New system Launch/Approvals

4. Global Multi-Channel Communication Services Market, By Type, 2017-2027 (US$ Million)

  • Introduction
    • Market Share Analysis, 2017 and 2027 (%)
    • Segment Trends
  • Wired Channel Services
    • Introduction
    • Market Size and Forecast, 2019-2027, (US$ Million)
  • Wireless Channel Services
    • Introduction
    • Market Size and Forecast, 2019-2027, (US$ Million)

5. Global Multi-Channel Communication Services Market, By Application, 2017-2027 (US$ Million)

  • Introduction
    • Market Share Analysis, 2017 and 2027 (%)
    • Segment Trends
  • Voice
    • Introduction
    • Market Size and Forecast, 2019-2027, (US$ Million)
  • Email
    • Introduction
    • Market Size and Forecast, 2019-2027, (US$ Million)
  • Social Media
    • Introduction
    • Market Size and Forecast, 2019-2027, (US$ Million)
  • Video Meetings
    • Introduction
    • Market Size and Forecast, 2019-2027, (US$ Million)
  • Others (Web Presentment, SMS, and Others)
    • Introduction
    • Market Size and Forecast, 2019-2027, (US$ Million)

6. Global Multi-Channel Communication Services Market, By Industry Vertical, 2017-2027 (US$ Million)

  • Introduction
    • Market Share Analysis, 2017 and 2027 (%)
    • Segment Trends
  • Energy and Utilities
    • Introduction
    • Market Size and Forecast, 2019-2027, (US$ Million)
  • IT and Telecom
    • Introduction
    • Market Size and Forecast, 2019-2027, (US$ Million)
  • Retail
    • Introduction
    • Market Size and Forecast, 2019-2027, (US$ Million)
  • Healthcare
    • Introduction
    • Market Size and Forecast, 2019-2027, (US$ Million)
  • Manufacturing
    • Introduction
    • Market Size and Forecast, 2019-2027, (US$ Million)
  • Others (BFSI, Public Sector, and Aerospace & Defense, and Others)
    • Introduction
    • Market Size and Forecast, 2019-2027, (US$ Million)

7. Global Multi-Channel Communication Services Market, By Region, 2017-2027 (US$ Million)

  • Introduction
    • Market Share Analysis, By Region, 2017 and 2027 (%)
  • North America
    • Regional Trends
    • Market Size and Forecast, By Type, 2019-2027 (US$ Million)
    • Market Size and Forecast, By Application, 2019-2027 (US$ Million)
    • Market Size and Forecast, By Industry Vertical, 2019-2027 (US$ Million)
    • Market Share Analysis, By Country, 2019 and 2027 (%)
    • U.S.
    • Canada
  • Europe
    • Regional Trends
    • Market Size and Forecast, By Type, 2019-2027 (US$ Million)
    • Market Size and Forecast, By Application, 2019-2027 (US$ Million)
    • Market Size and Forecast, By Industry Vertical, 2019-2027 (US$ Million)
    • Market Share Analysis, By Country, 2019 and 2027 (%)
    • U.K.
    • Germany
    • Italy
    • France
    • Russia
    • Rest of Europe
  • Asia Pacific
    • Regional Trends
    • Market Size and Forecast, By Type, 2019-2027 (US$ Million)
    • Market Size and Forecast, By Application, 2019-2027 (US$ Million)
    • Market Size and Forecast, By Industry Vertical, 2019-2027 (US$ Million)
    • Market Share Analysis, By Country, 2019 and 2027 (%)
    • China
    • India
    • Japan
    • ASEAN
    • Australia
    • South Korea
    • Rest of Asia Pacific
  • Latin America
    • Regional Trends
    • Market Size and Forecast, By Type, 2019-2027 (US$ Million)
    • Market Size and Forecast, By Application, 2019-2027 (US$ Million)
    • Market Size and Forecast, By Industry Vertical, 2019-2027 (US$ Million)
    • Market Share Analysis, By Country, 2019 and 2027 (%)
    • Brazil
    • Argentina
    • Mexico
    • Rest of Latin America
  • Middle East
    • Regional Trends
    • Market Size and Forecast, By Type, 2019-2027 (US$ Million)
    • Market Size and Forecast, By Application, 2019-2027 (US$ Million)
    • Market Size and Forecast, By Industry Vertical, 2019-2027 (US$ Million)
    • Market Share Analysis, By Country, 2019 and 2027 (%)
    • Israel
    • GCC Countries
    • Rest of the Middle East
  • Africa
    • Regional Trends
    • Market Size and Forecast, By Type, 2019-2027 (US$ Million)
    • Market Size and Forecast, By Application, 2019-2027 (US$ Million)
    • Market Size and Forecast, By Industry Vertical, 2019-2027 (US$ Million)
    • Market Share Analysis, By Country/Region, 2019 and 2027 (%)
    • South Africa
    • Central Africa
    • North Africa

8. Competitive Landscape

  • Company Profiles
    • Ecrion Software
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
    • Striata
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
    • Xerox Corporation
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
    • Quadient
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
    • Liquid State
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
    • MailTeck
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
    • Conduent, Inc.
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
    • Enghouse Interactive
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
    • Paragon Customer Communications
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
    • Infobip ltd.
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
    • Compart AG
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • Analyst Views

9. Section

  • References
  • Research Methodology
  • About us and Sales Contact