銷售自動化的全球市場:各零件，不同企業規模，各業界，各用途，各地區的市場規模，趨勢分析，競爭模式，展望，2015年∼2026年

預計到2026年，全球銷售自動化市場將繼續以7.63％的複合年增長率增長，達到136.545億美元。銷售自動化使公司能夠自動管理帳戶記錄，客戶數據庫，訂單，發票，並實時監控其係統。該軟體包括銷售線索管理，銷售預測，機會管理，聯繫人管理，關係管理，分析等。

本報告提供全球銷售自動化市場調查，提供產業的考察，市場概要，各地區的分析，主要企業的簡介等資訊。

目錄

第1章 調查架構

第2章 調查手法

第3章 摘要整理

第4章 產業的考察

• 產業的價值鏈分析
• DROC分析
  • 成長要素
  • 阻礙因素
  • 市場機會
  • 課題
• 技術形勢/最新趨勢
• 各公司的市場佔有率分析
• 波特的五力分析
• 法律規範
• 各國進出口分析:2015-2019
• 新型冠狀病毒感染疾病(Covid-19)的影響

第5章 全球市場概要

• 市場規模與以金額為主的預測，2016-2026
• 市場佔有率與預測
  • 各零件
    • 內部部署
    • 雲端基礎
  • 不同企業規模
    • 中小企業(SME)
    • 大企業
  • 各業界
    • 零售
    • BFSI
    • 通訊
    • 醫療
    • 食品，飲料
    • 其他
  • 各用途
    • 潛在客戶管理
    • 銷售額預測
    • 定購和付款通知單的管理
    • 市場機會管理
    • 其他
  • 各地區
    • 北美
    • 歐洲
    • 中國
    • 日本
    • 其他的亞太地區
    • 其他地區

第6章 北美市場

• 市場規模與以金額為主的預測，2016-2026
• 市場佔有率與預測
  • 各零件
  • 不同企業規模
  • 各業界
  • 各用途
  • 各國
    • 美國
    • 加拿大

第7章 歐洲市場

• 市場規模與以金額為主的預測，2016-2026
• 市場佔有率與預測
  • 各零件
  • 不同企業規模
  • 各業界
  • 各用途
  • 各國
    • 德國
    • 英國
    • 法國
    • 義大利
    • 西班牙
    • 其他

第8章 中國市場

• 市場規模與以金額為主的預測，2016-2026
• 市場佔有率與預測
  • 各零件
  • 不同企業規模
  • 各業界
  • 各用途

第9章 日本市場

• 市場規模與以金額為主的預測，2016-2026
• 市場佔有率與預測
  • 各零件
  • 不同企業規模
  • 各業界
  • 各用途

第10章 其他的亞太地區市場

• 市場規模與以金額為主的預測，2016-2026
• 市場佔有率與預測
  • 各零件
  • 不同企業規模
  • 各業界
  • 各用途

第11章 其他的地區市場

• 市場規模與以金額為主的預測，2016-2026
• 市場佔有率與預測
  • 各零件
  • 不同企業規模
  • 各業界
  • 各用途

第12章 企業簡介 (企業概要，財務矩陣，主要產品狀況，主要的人物，主要的競爭企業，聯絡原住所，策略性展望)*

• Salesforce
• Microsoft Dynamics 365
• Oracle's NetSuite
• SAP Sales Cloud
• ZOHO Corporation
• SugarCRM
• PipeDrive
• Infor CRM
• Infusion Soft
• Sage CRM
• Other Prominent Players

Title:
Global Salesforce Automation Market By Component (On-Premises and Cloud-based), By Enterprise Size (Small and Medium Enterprises (SMEs) and Large Enterprises), By Industry (BFSI, Telecom, healthcare, Retail, Food & Beverages and Others), By Application (Lead Management, Sales Forecasting, Order & Invoices Management, Opportunity Management, and Others), By Region (North America, Europe, China, Japan, Rest APAC, Rest of the World); Trend Analysis, Market Competition Scenario & Outlook, 2015-2026..

Global Salesforce Automation market to grow at a CAGR of 7.63% and reach USD 13,659.45 million by 2026

According to BlueWeave Consulting, Global SalesForce Automation Market is estimated to reach USD 13,659.45 Million by 2026, at a CAGR of 7.63%. Salesforce automation allows industries to automatically manage account records, customer databases, and order & invoices and monitor the system in real-time. The software includes management of the leads, sales forecasting, opportunities management, and others (contact management, relationship management, and analysis). Global SalesForce Market will continue to grow - due to increased demand for simplified sales processes and efficient workforce utilization across developed and developing regions.

BFSI Plays a Major Role to Drive the Salesforce Automation market

The BFSI segment is leading the Salesforce Automation Market, followed by the telecom industry. BFSI, refers to banking, financial services, and insurance sector, providing a variety of financial products or services. Also, it consists of numerous conventional banks and insurance companies operating in one or more of these financial sectors. Telecommunication sector is engaged in the services related to the exchange of information by various types of technologies over cable, radio, optical, or other electromagnetic systems.

Order & Invoices Management is the Primary Driver for Global Salesforce Automation market.

The order & invoices management segment has recorded the hughest growth. The segment growth is attributed to the requirement of accurate billing & entry of payment details by the salesforce. Moreover, the sales force automation software allows integration & entry of the billing & payment information, thereby facilitating updating the details of outstanding bills into the accounting system. Such benefit drives the segmental growth.

Growing Adoption of Cloud Sales Force Automation

One of the emerging factors driving Service Cloud is the cross-cloud processes for Salesforce product portfolio. The use cases for cross-cloud processes bypass Sales Cloud and links Marketing and Commerce Clouds into Service Cloud.

Dreamforce announced the Customer 360 data management initiative, which will help synchronize customer identities across different systems. Such capability is particularly useful for mass-market, consumer-facing brands that are reaching prospects and customers at large scale, where automation is effective. Contact is typical via email marketing, social media, and mobile apps, and purchases mostly happen online.

The addition of CPQ capabilities after the acquisition of Steelbrick almost three years ago gave Sales Cloud a significant growth. The noticeable acquisition of CloudCraze this year is likely to add a B2B dimension to Commerce Cloud, which will indirectly help Sales Cloud get more deals.

Salesforce Automation: Competitive Landscape

Companies such as Salesforce, Microsoft Dynamics 365, SugarCRM, ZOHO Corporation, Oracle's NetSuite, SAP Sales Cloud, Infusion Soft, Infor CRM, Sage CRM, PipeDrive, Creatio (BPM'Online), CRMNext, Pegasystems, Zendesk, Pipeliner, Vtiger, Xiaoshouyi, Coppe operate in this market.

Table of Contents

1. Research Framework

• 1.1. Research Objective
• 1.2. Product Overview
• 1.3. Market Segmentation

2. Research Methodology

• 2.1. Qualitative Research
  • 2.1.1. Primary & Secondary Sources
• 2.2. Quantitative Research
  • 2.2.1. Primary & Secondary Sources
• 2.3. Market Breakdown & Data Triangulation
  • 2.3.1. Secondary Research
  • 2.3.2. Primary Research
• 2.4. Regional Classification of Primary Research Respondents
• 2.5. Assumptions & Limitations

3. Executive Summary

4. Global Salesforce Automation Industry Insights

• 4.1. Industry Value Chain Analysis
• 4.2. DROC Analysis
  • 4.2.1. Growth Drivers
  • 4.2.2. Restraints
  • 4.2.3. Opportunities
  • 4.2.4. Challenges
• 4.3. Technological Landscape/Recent Development
• 4.4. Company Market Share Analysis, 2019
• 4.5. Porter's Five Forces Analysis
  • 4.5.1. Bargaining Power of Suppliers
  • 4.5.2. Bargaining Power of Buyers
  • 4.5.3. Threat of New Entrants
  • 4.5.4. Threat of Substitutes
  • 4.5.5. Intensity of Rivalry
• 4.6. Regulatory Framework
• 4.7. Salesforce Automation Export-Import Analysis By Country (2015-2019)
• 4.8. Company Market Share Analysis, 2019
• 4.9. Porter's Five forces analysis
• 4.10. Impact of Covid-19 on Global Salesforce Automation Industry.

5. Global Salesforce Automation Market Overview

• 5.1. Market Size & Projection by Value, 2016-2026
  • 5.1.1. By Value (USD Million)
• 5.2. Market Share & Projection
  • 5.2.1. By Component
    • 5.2.1.1. On Premise
    • 5.2.1.2. Cloud Based
  • 5.2.2. By Enterprise Size
    • 5.2.2.1. Small and Medium Enterprises (SMEs)
    • 5.2.2.2. Large Enterprises
  • 5.2.3. By Industry
    • 5.2.3.1. Retail
    • 5.2.3.2. BFSI
    • 5.2.3.3. Telecom
    • 5.2.3.4. Healthcare
    • 5.2.3.5. Food & Beverages
    • 5.2.3.6. Others
  • 5.2.4. By Application
    • 5.2.4.1. Lead Management
    • 5.2.4.2. Sales Projectioning
    • 5.2.4.3. Order & Invoices Management
    • 5.2.4.4. Opportunity Management
    • 5.2.4.5. Others
  • 5.2.5. By Region
    • 5.2.5.1. North America
    • 5.2.5.2. Europe
    • 5.2.5.3. China
    • 5.2.5.4. Japan
    • 5.2.5.5. Rest APAC
    • 5.2.5.6. Rest of the World

6. North America Salesforce Automation Market

• 6.1. Market Size & Projection by Value, 2016-2026
  • 6.1.1. By Value (USD Million)
• 6.2. Market Share & Projection
  • 6.2.1. By Component
  • 6.2.2. By Enterprise Size
  • 6.2.3. By Industry
  • 6.2.4. By Application
  • 6.2.5. By Country
    • 6.2.5.1. United States
    • 6.2.5.2. Canada

7. Europe Salesforce Automation Market

• 7.1. Market Size & Projection by Value, 2016-2026
  • 7.1.1. By Value (USD Million)
• 7.2. Market Share & Projection
  • 7.2.1. By Component
  • 7.2.2. By Enterprise Size
  • 7.2.3. By Industry
  • 7.2.4. By Application
  • 7.2.5. By Country
    • 7.2.5.1. Germany
    • 7.2.5.2. United Kingdom
    • 7.2.5.3. France
    • 7.2.5.4. Italy
    • 7.2.5.5. Spain
    • 7.2.5.6. Rest of Europe

8. China Salesforce Automation Market

• 8.1. Market Size & Projection by Value, 2016-2026
  • 8.1.1. By Value (USD Million)
• 8.2. Market Share & Projection
  • 8.2.1. By Component
  • 8.2.2. By Enterprise Size
  • 8.2.3. By Industry
  • 8.2.4. By Application

9. Japan Salesforce Automation Market

• 9.1. Market Size & Projection by Value, 2016-2026
  • 9.1.1. By Value (USD Million)
• 9.2. Market Share & Projection
  • 9.2.1. By Component
  • 9.2.2. By Enterprise Size
  • 9.2.3. By Industry
  • 9.2.4. By Application

10. Rest APAC Salesforce Automation Market

• 10.1. Market Size & Projection by Value, 2016-2026
  • 10.1.1. By Value (USD Million)
• 10.2. Market Share & Projection
  • 10.2.1. By Component
  • 10.2.2. By Enterprise Size
  • 10.2.3. By Industry
  • 10.2.4. By Application

11. Rest of the World Salesforce Automation Market

• 11.1. Market Size & Projection by Value, 2016-2026
  • 11.1.1. By Value (USD Million)
• 11.2. Market Share & Projection
  • 11.2.1. By Component
  • 11.2.2. By Enterprise Size
  • 11.2.3. By Industry
  • 11.2.4. By Application

12. Company Profile (Company Overview, Financial Matrix, Key Product landscape, Key Personnel, Key Competitors, Contact Address, and Strategic Outlook) *

• 12.1. Salesforce
• 12.2. Microsoft Dynamics 365
• 12.3. Oracle's NetSuite
• 12.4. SAP Sales Cloud
• 12.5. ZOHO Corporation
• 12.6. SugarCRM
• 12.7. PipeDrive
• 12.8. Infor CRM
• 12.9. Infusion Soft
• 12.10. Sage CRM
• 12.11. Other Prominent Players

* Financial details in case of unlisted companies will be available as per data availability

**The segmentation and the companies are subjected to modifications based on in-depth secondary for the final deliverable