Global Salesforce Automation Market By Component, By Enterprise Size (Small and Medium Enterprises and Large Enterprises), By Industry, By Application, By Region ; Trend Analysis, Market Competition Scenario & Outlook, 2015-2026.
|出版商||Blueweave Consulting & Research Private Limited||商品編碼||954901|
|出版日期||內容資訊||英文 175 Pages
|銷售自動化的全球市場:各零件，不同企業規模，各業界，各用途，各地區的市場規模，趨勢分析，競爭模式，展望，2015年∼2026年 Global Salesforce Automation Market By Component, By Enterprise Size (Small and Medium Enterprises and Large Enterprises), By Industry, By Application, By Region ; Trend Analysis, Market Competition Scenario & Outlook, 2015-2026.|
|出版日期: 2020年08月01日||內容資訊: 英文 175 Pages||
Global Salesforce Automation Market By Component (On-Premises and Cloud-based), By Enterprise Size (Small and Medium Enterprises (SMEs) and Large Enterprises), By Industry (BFSI, Telecom, healthcare, Retail, Food & Beverages and Others), By Application (Lead Management, Sales Forecasting, Order & Invoices Management, Opportunity Management, and Others), By Region (North America, Europe, China, Japan, Rest APAC, Rest of the World); Trend Analysis, Market Competition Scenario & Outlook, 2015-2026..
According to BlueWeave Consulting, Global SalesForce Automation Market is estimated to reach USD 13,659.45 Million by 2026, at a CAGR of 7.63%. Salesforce automation allows industries to automatically manage account records, customer databases, and order & invoices and monitor the system in real-time. The software includes management of the leads, sales forecasting, opportunities management, and others (contact management, relationship management, and analysis). Global SalesForce Market will continue to grow - due to increased demand for simplified sales processes and efficient workforce utilization across developed and developing regions.
The BFSI segment is leading the Salesforce Automation Market, followed by the telecom industry. BFSI, refers to banking, financial services, and insurance sector, providing a variety of financial products or services. Also, it consists of numerous conventional banks and insurance companies operating in one or more of these financial sectors. Telecommunication sector is engaged in the services related to the exchange of information by various types of technologies over cable, radio, optical, or other electromagnetic systems.
The order & invoices management segment has recorded the hughest growth. The segment growth is attributed to the requirement of accurate billing & entry of payment details by the salesforce. Moreover, the sales force automation software allows integration & entry of the billing & payment information, thereby facilitating updating the details of outstanding bills into the accounting system. Such benefit drives the segmental growth.
One of the emerging factors driving Service Cloud is the cross-cloud processes for Salesforce product portfolio. The use cases for cross-cloud processes bypass Sales Cloud and links Marketing and Commerce Clouds into Service Cloud.
Dreamforce announced the Customer 360 data management initiative, which will help synchronize customer identities across different systems. Such capability is particularly useful for mass-market, consumer-facing brands that are reaching prospects and customers at large scale, where automation is effective. Contact is typical via email marketing, social media, and mobile apps, and purchases mostly happen online.
The addition of CPQ capabilities after the acquisition of Steelbrick almost three years ago gave Sales Cloud a significant growth. The noticeable acquisition of CloudCraze this year is likely to add a B2B dimension to Commerce Cloud, which will indirectly help Sales Cloud get more deals.
Companies such as Salesforce, Microsoft Dynamics 365, SugarCRM, ZOHO Corporation, Oracle's NetSuite, SAP Sales Cloud, Infusion Soft, Infor CRM, Sage CRM, PipeDrive, Creatio (BPM'Online), CRMNext, Pegasystems, Zendesk, Pipeliner, Vtiger, Xiaoshouyi, Coppe operate in this market.
* Financial details in case of unlisted companies will be available as per data availability
**The segmentation and the companies are subjected to modifications based on in-depth secondary for the final deliverable