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市場調查報告書

全球運營商業務服務市場:2019-2024年預測

Operator Business Services: Worldwide Forecast 2019-2024

出版商 Analysys Mason 商品編碼 943729
出版日期 內容資訊 英文 32 Slides
商品交期: 最快1-2個工作天內
價格
全球運營商業務服務市場:2019-2024年預測 Operator Business Services: Worldwide Forecast 2019-2024
出版日期: 2020年06月22日內容資訊: 英文 32 Slides
簡介

本報告調查和分析了世界電信和ICT服務市場,並預測了固定和移動語音和數據網絡服務以及ICT服務(安全性,託管託管,UC,雲服務等)。

調查對像

地理範圍 服務

對像模型區

  • 西歐
  • 中歐和東歐
  • 亞太先進地區
  • 新興的亞太地區
  • 北美
  • 拉丁美洲
  • 中東/北非

業務規模細分

  • 微(0-9名員工)
  • 規模小(10至49名員工)
  • 中等規模(50至249名員工)

移動

  • 語音/消息
  • 設備數據
  • 移動寬帶
  • 物聯網連接

固定

  • 窄帶音頻
  • VoBB
  • ADSL/SDSL,vDSL,FTTP/B,電纜,FWA,其他固定寬帶
  • 專用連接:小於100Mbit/s,100Mbit/s至1Gbit/s,1Gbit/s或更高

其他業務服務

  • 統一通信託管語音
  • 安全性
  • 主機託管
  • SaaS
  • IaaS/PaaS
  • 企業移動性
  • 桌面管理

內容

  • 9。執行摘要
  • 10。執行摘要
  • 11。執行摘要
  • 12。對運營商的影響
  • 13。世界天氣預報
  • 14。由於對高帶寬連接,ICT服務和IoT連接的需求增加,運營商業務服務收入激增
  • 15。寬頻將在小企業運營商收入增長中佔很大一部分,ICT服務對於大企業將變得更加重要
  • 16。中等收入市場是運營商業務利潤增長的重要機遇
  • 17。業務終端的移動服務收入幾乎持平,物聯網連接服務的引入增長將推動運營商業務收入增長
  • 18。商業移動收入增長因地區而異,中等收入市場業務超過許多發展中市場
  • 19。儘管固定寬帶連接數量增加,但全球商業固定收入仍在下降
  • 20。在某些市場中,商業固定服務收入將下降,但在其他地區,由於固定寬頻和下一代網絡的普及,增長趨勢
  • 21。寬頻和專用的高帶寬服務具有更多的連接
  • 22。隨著企業引入基於雲的業務解決方案,運營商支持的ICT服務市場持續增長
  • 23。ICT服務收入將迅速增加整個運營商的業務收入份額
  • 24。西歐的業務是運營商ICT服務收入的最大貢獻者,但收入增長在所有地區都很重要
  • 25。 COVID-19的影響
  • 26。COVID-19爆發可能會使2020年全球企業的運營商零售收入減少多達8%
  • 27。一些ICT服務可能會從大流行中受益,但移動,固定語音和寬頻服務收入可能是最糟糕的
  • 28。區域預報
  • 29。北美
  • 30。北美
  • 31。西歐
  • 32。西歐
  • 33。先進的亞太地區
  • 34。先進的亞太地區
  • 35。新興的亞太地區
  • 36。新興的亞太地區
  • 37。拉丁美洲
  • 38。拉丁美洲
  • 39。中歐和東歐
  • 40。中歐和東歐
  • 41。中東和北非
  • 42。中東和北非
  • 43。撒哈拉以南非洲
  • 44。撒哈拉以南非洲
  • 45。預測方法和假設
  • 46。預測方法和假設
  • 47。預測方法和假設
  • 48。預測方法和假設
  • 49。預測方法和假設
  • 50。預測方法和假設
  • 51。預測方法和假設
  • 52。預測方法和假設
  • 53。預測方法和假設
  • 54。預測方法和假設
  • 55。關於作者和Analysys Mason
  • 56。關於作者
  • 57。Analysys Mason諮詢與研究
  • 58。Analysys Mason調查
  • 59。Analysys Mason諮詢
目錄

"Operators must expand their business portfolios to deliver service bundles that support cloud-based models of working."

This report provides an outlook on the worldwide telecoms and ICT services market for micro, small and medium-sized enterprises (MSMEs) and large enterprises. It contains forecasts for fixed and mobile voice and data network services, as well as ICT services such as security, co-location and hosting, unified communications and cloud services.

This report provides:

  • forecasts for operator services to MSMEs and large enterprises including fixed and mobile voice and data services, IoT connectivity services and ICT services such as security, co-location and hosting, unified communications and cloud services
  • quantification of revenue, connections or users and ARPU for each service and each enterprise segment (micro, small, medium and large)
  • an estimate of the total market for ICT services and the likely share achievable by operators for each one
  • demographic data on the number of employees, enterprises and sites within each segment (note that we include entities in the governmental and public sectors).

It provides data at an aggregate worldwide level and at a regional level for North America, Western Europe, developed Asia-Pacific, emerging Asia-Pacific, Latin America, Central and Eastern Europe, Middle East and North Africa, and Sub-Saharan Africa.

COVERAGE

Geographical coverageServices

Regions modelled

  • Western Europe
  • Central and Eastern Europe
  • Developed Asia-Pacific
  • Emerging Asia-Pacific
  • North America
  • Latin America
  • Middle East and North Africa

Business size segments

  • Micro (0-9 employees)
  • Small (10-49 employees)
  • Medium (50-249 employees)

Mobile

  • Voice and messaging
  • Handset data
  • Mobile broadband
  • IoT connectivity

Fixed

  • Narrowband voice
  • VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, FWA, other fixed broadband
  • Dedicated connections: below 100Mbit/s, 100Mbit/s and up to 1Gbit/s, and at least 1Gbit/s

Other business services

  • Unified communications and hosted voice
  • Security
  • Co-location and hosting
  • Software-as-a-service (SaaS)
  • Infrastructure-as-a-service and platform-as-a-service (IaaS/PaaS)
  • Enterprise mobility
  • Desktop management

Table of Contents

  • 9. Executive summary
  • 10. Executive summary: operator business revenue will gradually increase worldwide, driven by growth in ICT services revenue
  • 11. Executive summary: the most significant growth in operator business revenue will come from medium sized and large enterprises in middle income markets
  • 12. Implications for operators
  • 13. Worldwide forecasts
  • 14. Operators' business services revenue will rise, fuelled by increased demand for higher bandwidth connectivity, ICT services and IoT connectivity
  • 15. Broadband will account for a significant part of operators' revenue growth from small enterprises; ICT services are more important for large enterprises
  • 16. Middle income markets will deliver significant business revenue growth opportunities for operators
  • 17. Mobile services revenue from business handsets will be fairly flat; growth in the adoption of connectivity services for IoT will drive operator business revenue growth
  • 18. Business mobile revenue growth varies considerably between regions; businesses in middle income markets typically outperform those in more developed markets
  • 19. Business fixed revenue continues to decline worldwide, despite growth in the number of fixed broadband connections
  • 20. Business fixed services revenue will fall in some markets, but an increase in fixed broadband and next generation network penetration will lead to growth elsewhere
  • 21. High bandwidth services for both broadband and dedicated connections will account for a growing number of connections
  • 22. Operators' addressable market for ICT services will continue to grow as enterprises adopt more cloud based business solutions
  • 23. Revenue from ICT services will form a rapidly growing share of operators' overall business revenue
  • 24. Businesses in Western Europe are the largest contributors to operators' ICT services revenue, but revenue growth is significant in all regions
  • 25. COVID 19 impact
  • 26. Operator retail revenue from businesses worldwide could fall by up to 8% in 2020 as a result of the COVID 19 outbreak
  • 27. Revenue from mobile services, fixed voice and broadband services is likely to fall the most, while some ICT services may benefit from the pandemic
  • 28. Regional forecasts
  • 29. North America: operator business revenue from the growing adoption of data and ICT services will largely offset losses from legacy voice services
  • 30. North America: operators' retail revenue from businesses is dominated by that from large enterprises, but growth is expected in the micro enterprise segment
  • 31. Western Europe: operator business revenue from legacy services is declining, but ICT services will drive slight overall revenue growth
  • 32. Western Europe: most revenue growth will come from medium sized and large enterprises due to the increased deployment of IoT and adoption of ICT services
  • 33. Developed Asia Pacific: growth in operator business revenue will be driven by increasing mobile data usage and adoption of ICT services
  • 34. Developed Asia Pacific: the use of ICT services by businesses of all sizes will grow, but legacy fixed services revenue from micro enterprises will fall
  • 35. Emerging Asia Pacific: mobile data continues to account for the majority of business revenue, but the share from ICT services is growing
  • 36. Emerging Asia Pacific: revenue growth will be strong for all business segments
  • 37. Latin America: operator revenue growth will be driven by the increased adoption of fixed and mobile data services, which will also increase the adoption of ICT services
  • 38. Latin America: data service revenue will increase from businesses of all sizes; larger enterprises will also deploy IoT and adopt more ICT services
  • 39. Central and Eastern Europe: operator business revenue is growing overall, despite a decline in revenue from legacy voice services
  • 40. Central and Eastern Europe: operator revenue growth is expected from all segments as connectivity penetration increases alongside the adoption of ICT services
  • 41. Middle East and North Africa: an increase in competition between operators and the growing availability of public cloud services will lead to steady revenue growth
  • 42. Middle East and North Africa: micro enterprises account for the majority of operator business revenue, but growth will be the most significant for larger enterprises
  • 43. Sub Saharan Africa: operator business revenue will grow slowly as service availability and affordability increases
  • 44. Sub Saharan Africa: basic data connectivity is key to operator revenue growth from all segments, although larger enterprises will also adopt IoT and ICT services
  • 45. Forecast methodology and assumptions
  • 46. Forecast methodology and assumptions: presentation of results
  • 47. Forecast methodology and assumptions: market definition
  • 48. Forecast methodology and assumptions: modelling approach
  • 49. Forecast methodology and assumptions: mobile services
  • 50. Forecast methodology and assumptions: fixed services [1]
  • 51. Forecast methodology and assumptions: fixed services [2]
  • 52. Forecast methodology and assumptions: ICT services [1]
  • 53. Forecast methodology and assumptions: ICT services [2]
  • 54. Forecast methodology and assumptions: geographical regions
  • 55. About the author and Analysys Mason
  • 56. About the author
  • 57. Analysys Mason's consulting and research are uniquely positioned
  • 58. Research from Analysys Mason
  • 59. Consulting from Analysys Mason

List of Figures

  • Figure 1: Connections from businesses and CAGRs by type of connection, worldwide, 2019--2024
  • Figure 2: Telecoms operators' retail revenue from businesses by service type, worldwide, 2015--2024
  • Figure 3: Telecoms operators' share of retail revenue from businesses in 2019 and CAGR for 2019--2024 by region, worldwide
  • Figure 4: Telecoms operators' retail revenue from businesses by service type and business size, worldwide, 2019 and 2024
  • Figure 5: Telecoms operators' retail revenue from businesses by service type, worldwide, 2015--2024
  • Figure 6: Percentage of telecoms operators' retail revenue from businesses in 2019 and CAGR for 2019--2024 by service type, worldwide
  • Figure 7: Percentages of retail revenue, total employees and total business sites by business size, worldwide, 2019
  • Figure 8: Telecoms operators' retail revenue from businesses by service type and business size, worldwide, 2019 and 2024
  • Figure 9: Share of telecoms operators' retail revenue by service type for selected regions, 2019
  • Figure 10: Telecoms operators' share of retail revenue from businesses in 2019 and CAGR for 2019--2024 by region, worldwide
  • Figure 11: Telecoms operator mobile service retail revenue and connections for businesses, worldwide, 2015--2024
  • Figure 12: Telecoms operators' share of mobile services revenue from businesses in 2019 and CAGR for 2019--2024, by region, worldwide
  • Figure 13: Telecoms operators' fixed service retail revenue and connections for businesses, worldwide, 2015--2024
  • Figure 14: Telecoms operators' share of fixed services retail revenue from businesses in 2019 and CAGR for 2019--2024 by region, worldwide
  • Figure 15: Number of business fixed broadband and dedicated connections by type of connection, worldwide, 2015--2024
  • Figure 16: ICT services retail revenue from businesses by service type, worldwide, 2015--2024
  • Figure 17: ICT retail revenue from businesses by service type and provider and operators' share of this revenue by service type, worldwide, 2024
  • Figure 18: Telecoms operators' share of ICT services revenue from businesses in 2019 and CAGR for 2019--2024 by region, worldwide
  • Figure 19: Telecoms operator retail revenue from businesses, by COVID-19 scenario, worldwide, 2018--2024
  • Figure 20: Telecoms operator retail revenue from businesses by COVID-19 scenario and service, worldwide, 2019 and 2020
  • Figure 21: Business connections and CAGRs by type of connection, North America, 2019--2024
  • Figure 22: Telecoms operators' retail revenue from businesses in 2019 and CAGRs for 2019--2024 by service type, North America
  • Figure 23: Percentages of business sites, total employees and retail revenue by business size, North America, 2019
  • Figure 24: Telecoms operators' retail revenue from businesses by service type and business size, North America, 2019 and 2024
  • Figure 25: Business connections and CAGRs by type of connection, Western Europe, 2019--2024
  • Figure 26: Telecoms operators' retail revenue from businesses in 2019 and CAGRs for 2019--2024 by service type, Western Europe
  • Figure 27: Percentages of business sites, total employees and retail revenue by business size, Western Europe, 2019
  • Figure 28: Telecoms operators' retail revenue from businesses by service type and business size, Western Europe, 2019 and 2024
  • Figure 29: Business connections and CAGRs by type of connection, developed Asia--Pacific, 2019--2024
  • Figure 30: Telecoms operators' retail revenue from businesses in 2019 and CAGRs for 2019--2024 by service type, developed Asia--Pacific
  • Figure 31: Percentages of business sites, total employees and retail revenue by business size, developed Asia--Pacific, 2019
  • Figure 32: Telecoms operators' retail revenue from businesses by service type and business size, developed Asia--Pacific, 2019 and 2024
  • Figure 33: Business connections and CAGRs by type of connection, emerging Asia--Pacific, 2019--2024
  • Figure 34: Telecoms operators' retail revenue from businesses in 2019 and CAGRs for 2019--2024 by service type, emerging Asia--Pacific
  • Figure 35: Percentages of business sites, total employees and retail revenue by business size, emerging Asia--Pacific, 2019
  • Figure 36: Telecoms operators' retail revenue from businesses by service type and business size, emerging Asia--Pacific, 2019 and 2024
  • Figure 37: Business connections and CAGRs by type of connection, Latin America, 2019--2024
  • Figure 38: Telecoms operators' retail revenue from businesses in 2019 and CAGRs for 2019--2024 by service type, Latin America
  • Figure 39: Percentages of business sites, total employees and retail revenue by business size, Latin America, 2019
  • Figure 40: Telecoms operators' retail revenue from businesses by service type and business size, Latin America, 2019 and 2024
  • Figure 41: Business connections and CAGRs by type of connection, Central and Eastern Europe, 2019--2024
  • Figure 42: Telecoms operators' retail revenue from businesses in 2019 and CAGRs for 2019--2024 by service type, Central and Eastern Europe
  • Figure 43: Percentages of business sites, total employees and retail revenue by business size, Central and Eastern Europe, 2019
  • Figure 44: Telecoms operators' retail revenue from businesses by service type and business size, Central and Eastern Europe, 2019 and 2024
  • Figure 45: Business connections and CAGRs by type of connection, Middle East and North Africa, 2019--20241
  • Figure 46: Telecoms operators' retail revenue from businesses in 2019 and CAGRs for 2019--2024 by service type, Middle East and North Africa
  • Figure 47: Percentages of business sites, total employees and retail revenue by business size, Middle East and North Africa, 2019
  • Figure 48: Telecoms operators' retail revenue from businesses by service type and business size, Middle East and North Africa, 2019 and 2024
  • Figure 49: Business connections and CAGRs by type of connection, Sub-Saharan Africa, 2019--2024
  • Figure 50: Telecoms operators' retail revenue from businesses in 2019 and CAGRs for 2019--2024 by service type, Sub-Saharan Africa
  • Figure 51: Percentages of business sites, total employees and retail revenue by business size, Sub-Saharan Africa, 2019
  • Figure 52: Telecoms operators' retail revenue from businesses by service type and business size, Sub-Saharan Africa, 2019 and 2024
  • Figure 53: Percentage of enterprises, employees and business sites by enterprise size, worldwide, 2019
  • Figure 54: Diagram of the forecast modelling approach
  • Figure 55: Definitions and key drivers for mobile services
  • Figure 56a: Definitions and key drivers for fixed services
  • Figure 56b: Definitions and key drivers for fixed services
  • Figure 57a: Definitions and key drivers for ICT services
  • Figure 57b: Definitions and key drivers for ICT services
  • Figure 58: Regional breakdown used in this report