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市場調查報告書

人工智能 (AI) 驅動型零觸控自動化:相關技術的市場分析,與在通訊業的利用案例

AI-Driven Zero-Touch Automation: Market Analysis of Related Technology and Use Cases for the Telecoms Industry

出版商 Analysys Mason 商品編碼 810798
出版日期 內容資訊 英文 21 Slides
商品交期: 最快1-2個工作天內
價格
人工智能 (AI) 驅動型零觸控自動化:相關技術的市場分析,與在通訊業的利用案例 AI-Driven Zero-Touch Automation: Market Analysis of Related Technology and Use Cases for the Telecoms Industry
出版日期: 2019年03月20日內容資訊: 英文 21 Slides
簡介

許多通訊服務業者 (CSP) ,考慮降低成本、改善客戶體驗,不過,為此需要處理多數複雜的流程,以及頻繁更新。因此,導入總括型解決方案是困難的。因此,活用人工智能 (AI) 驅動型的零觸控自動化,以削減、縮短流程的動向正在擴展。

本報告提供零觸控自動化領域的人工智能的有效利用方法相關分析,AI驅動型零觸控自動化 (AI-ZTA)的定義和意義,引進時必要的諸要素,最初應導入領域,到目前為止的主要引進案例,現在主流的解決方案的概要,主要CSP/供應商的概要與業等資訊彙整,為您概述為以下內容。

目錄

  • 摘要整理
  • 分析與建議
  • 對人工智能 (AI)的零觸控自動化的適用辦法
  • 零觸控自動化需要人工智能 (AI) 的理由
  • 針對人工智能 (AI) 零觸控自動化使用的地方
  • 附錄
  • 關於著者及Analysys Mason
目錄

"CSPs need to automate their processes quickly and more completely to achieve further efficiencies and to address relatively rapid changes in technology, services and customer demands, as well as declining service revenue."

Communications service providers (CSPs) want to improve their processes to reduce costs and improve customer experience, but many processes are complex to model and change with a frequency that makes end-to-end automation difficult to achieve and uneconomical to implement. CSPs can simplify these processes by removing manual steps, which requires the use of different technologies including AI. AI-driven zero-touch automation (AI ZTA) is well-suited to tackling complex, dynamic and data-intensive processes.

IN THIS REPORT, WE ANSWER THE FOLLOWING QUESTIONS.

  • What is AI-driven zero-touch automation?
  • Why is it needed by CSPs?
  • What is needed for its implementation?
  • Where should it be applied first?
  • What examples are there of AI-driven zero-touch processes?
  • Which vendors are active in the market?
  • What solutions are vendors currently offering?
  • Which use cases are being supported?

AI-BASED APPROACHES TO ZERO-TOUCH AUTOMATION BUILD ON
OTHER APPROACHES AND
ADDRESS MORE-COMPLEX AND DYNAMIC ISSUES

SAMPLE PAGES

ABOUT THE AUTHOR:

Justin van der Lande is a Principal Analyst for Analysys Mason and leads the AI and Analytics research programme, which is part of Analysys Mason's Telecoms Software and Networks research stream. He specialises in business intelligence and analytics tools, which are used in all telecoms business processes and systems. In addition, Justin provides technical expertise for Analysys Mason in consultancy and bespoke large-scale custom research projects. He has more than 20 years' experience in the communications industry in software development, marketing and research. He has held senior positions at NCR/AT&T, Micromuse (IBM), Granite Systems (Telcordia) and at the TM Forum. Justin holds a BSc in Management Science and Computer Studies from the University of Wales.

Table of Contents

  • Executive summary
  • Analysis and recommendations
  • How is AI applied to zero-touch processes?
  • Why is AI needed to provide zero-touch automation?
  • Where is AI being used in zero-touch automation?
  • Appendix
  • About the author and Analysys Mason