Product Code: bth11.20
The 5th edition of the 'Internet Plumbing & Heating Market Report - UK 2020-2024' represents an up-to-date and informed report on the market for bathroom, shower, wetroom and heating products that are sold on transactional websites by specialist online plumbing retailers and multi-channel non-specialists.
TABLE OF CONTENTS
1. INTRODUCTION 8
- 1.1 BACKGROUND 8
- 1.2 SOURCES OF INFORMATION 8
2. SUMMARY & MARKET PROSPECTS 11
- 2.1 SUMMARY 11
- 2.2 KEY TRENDS 12
- 2.3 MARKET PROSPECTS 14
3. UK MARKET FOR INTERNET PLUMBING PRODUCTS 16
- 3.1 DEFINITION 16
- 3.2 MARKET OVERVIEW 17
- 3.2.1 Market Size 2015-2024 17
- 3.2.2 Market Development 18
- 3.3 INTERNET MARKET TRENDS AND INFLUENCES 20
- 3.3.1 E-retail Market 20
- 3.3.2 Internet Access (Superfast, Ultrafast, Full Fibre Broadband) 23
- 3.3.3 Mobile Internet Access (4G, 5G) 24
- 3.3.4 Online Purchaser Profile 27
- 3.3.4 Online Research (User Reviews, Blogs, Social Networks, Price Comparison) 28
- 3.4 DIGITAL ADVERTISING 31
4. PRODUCTS 33
- 4.1 OVERALL PRODUCT MIX 33
- 4.2 PRODUCT SECTORS 34
- 4.2.1 Baths & Sanitaryware 34
- 4.2.2 Shower Controls and Bathroom/Kitchen Taps & Mixers 37
- 4.2.3 Shower Enclosures, Screens, Trays and Wetroom Products 41
- 4.2.4 Bathroom Furniture and Accessories 44
- 4.2.5 Towel Warmers and Decorative Radiators 49
- 4.2.6 Heating Products 51
- 4.3 USE OF OWN LABEL 52
- 4.4 BRANDED PRODUCT 54
5. SUPPLIERS 55
- 5.1 INTERNET DISTRIBUTION OVERVIEW 55
- 5.1.1 Channel Structure 55
- 5.1.2 Channel Share 57
- 5.2 SPECIALIST ONLINE PLUMBING RETAILERS 58
- 5.2.1 Market Shares 58
- 5.2.2 Key Suppliers 59
- 5.2.3 Other Suppliers 62
- 5.3 NON-SPECIALISTS 63
- 5.3.1 Channel Shares 64
- 5.3.2 Merchants 64
- 5.3.3 Distributors 66
- 5.3.4 Home Improvement Multiples 67
- 5.3.5 Marketplace Websites 68
- 5.3.6 Other Retail 68
6. OPERATIONAL CHARACTERISTICS 71
- 6.1 FUNCTIONALITY 71
- 6.1.1 Design 71
- 6.1.2 Optimisation 72
- 6.1.3 Search Facility 72
- 6.1.4 Payment Facility 72
- 6.1.5 Monitoring 72
- 6.2 PRICING 73
- 6.3 SHOWROOM FACILITY 74
- 6.4 LOGISTICS AND RETURNS 75
- 6.4.1 Delivery Time 75
- 6.4.2 Cost 75
- 6.4.3 Order Processing 76
- 6.4.4 Delivery Service 76
- 6.4.5 Refunds 76
- 6.5 MARKETING AND PROMOTION 76
- 6.5.1 Word of Mouth 76
- 6.5.2 Customer Reviews/Blogs 77
- 6.5.3 Advertising and Promotion 77
- 6.5.4 Social Networking 78
- 6.5.5 Applications (apps) 78
- 6.6 CUSTOMER SUPPORT 78
APPENDICES 80
APPENDIX A. ECONOMIC ENVIRONMENT 80
A.1 Overview and Outlook 80
A.2 GDP 80
A.3 Inflation & Interest Rates 81
A.4 Employment & Wages 82
A.5 Household Consumption 83
A.6 Sterling 84
TABLES AND CHARTS
- CHART 1: UK INTERNET PLUMBING & HEATING MARKET BY VALUE (£M DSP) 2015-2024
- TABLE 2: UK INTERNET PLUMBING MARKET BY VALUE (£M DSP) 2015-2024
- CHART 3: UK E-RETAIL MARKET - % SHARE OF TOTAL RETAIL SALES 2011 - 2020
- CHART 4: UK E-COMMERCE SALES OVER A WEBSITE 2011 - 2018
- CHART 5: WEBSITE FACILITIES BY SIZE OF BUSINESS 2018
- CHART 6: GB HOUSEHOLDS WITH INTERNET ACCESS 2009 - 2019
- CHART 7: GB ADULTS ACCESSING THE INTERNET WITH A MOBILE PHONE OR SMARTPHONE 2011 - 2019
- CHART 8: GB ADULTS ACCESSING THE INTERNET 'ON THE GO' BY MOBILE DEVICE AND AGE CATEGORY 2019
- CHART 9: ONLINE PURCHASER OF HOUSEHOLD GOODS BY AGE CATEGORY 2019
- CHART 10: USE OF INTERNET FOR RESEARCH PURPOSES PRIOR TO PURCHASE 2009, 2015 AND 2019
- CHART 11: DIGITAL ADVERTISING - % MIX BY SECTOR H1-2019 - SEARCH, DISPLAY, PAID CLASSIFIEDS, OTHER
- CHART 12: INTERNET PLUMBING PRODUCTS % PRODUCT MIX BY VALUE 2019
- TABLE 13: INTERNET PLUMBING MARKET SIZE BY PRODUCT CATEGORY 2019 (£M DSP)
- CHART 14: UK INTERNET PLUMBING MARKET - % OWN LABEL/BRANDED PRODUCT SHARE BY VALUE 2019
- TABLE 15: KEY ADVANTAGES AND DISADVANTAGES OF OWN-LABEL PRODUCTS
- CHART 16: INTERNET DISTRIBUTION CHANNEL STRUCTURE FOR PLUMBING PRODUCTS - NON-SPECIALISTS/SPECIALISTS
- CHART 17: UK INTERNET PLUMBING MARKET - % CHANNEL SHARE BY VALUE 2019 (SPECIALISTS, NON-SPECIALISTS)
- TABLE 18: SPECIALIST ONLINE PLUMBING RETAILERS - % MARKET SHARES BY VALUE 2019
- TABLE 19: NON-SPECIALISTS - % CHANNEL SHARE BY VALUE 2019
- CHART 20: SPECIALIST ONLINE PLUMBING RETAILERS WITH SHOWROOM FACILITY - % SHARE BY VOLUME 2019
- CHART 21: GVA CHAINED VOLUME MEASURES, 2015-2020, KEY CONSTITUENT ELEMENTS
- CHART 22: CPI INFLATION AND BANK OF ENGLAND BASE RATE, 2008-2023
- CHART 23: AVERAGE WEEKLY EARNINGS DATA - GB - TOTAL PAY - 2014-2019 (SEASONALLY ADJUSTED)
- CHART 24: PDI & SAVINGS RATIO AT CURRENT PRICES 2008-2023
- CHART 25: EXCHANGE RATE FLUCTUATIONS 2015-2019, STERLING TO THE DOLLAR AND THE EURO, SPOT RATES
