年間契約型資訊服務

馬來西亞的商業銀行市場

Malaysia Commercial Banking

出版商 RFI Group 商品編碼 966911
出版日期 2 Issues/Year 內容資訊 英文 71 Pages
價格
馬來西亞的商業銀行市場 Malaysia Commercial Banking
出版日期: 2 Issues/Year 內容資訊: 英文 71 Pages
簡介

本年度資訊服務提供2020年的馬來西亞的商業銀行的客戶意識及購買意願相關的獨特初始研究的考察。為了在商業銀行產業中與其他競爭公司比較,調查綜合性的滿意度和NPS等主要業績評估指標,網羅事業營運/活期存款帳戶,外匯商品、服務,企業用信用/簽帳卡等,複數的商品類型。對服務和商品的需求、滿意度的要素的調查,有助於改善配合變化的客戶需求的服務。

探尋國內外的交易銀行選擇的推動要素,商品滿意度和要素,揭示選擇銀行時企業應考慮要點。

目錄

The RFi Group Commercial Banking Report - Malaysia 2020, is a comprehensive research report that provides unique primary research insights into the attitudes and appetites of commercial banking customers. The report also examines key performance indicators such as overall satisfaction and NPS for comparison between competitors in the commercial banking space. The report also offers a comprehensive coverage on multiple product types such as business operating/transaction accounts, foreign exchange products and services and corporate credit/charge cards. Drivers of product needs and satisfaction with providers' services and product capabilities are examined to assist providers in improving their offering to cater to the changing needs of customers.

Looking at key drivers of choice for domestic and international banking relationship, product satisfaction and their drivers of satisfaction. This report provides a view into companies' considerations when choosing a bank and and helps financial instituti