年間契約型資訊服務

Revuze Explorer:促進行動的定性考慮-通過電子商務意見進行開發,執行和分析考慮,以優化客戶體驗和客戶旅程

Revuze Explorer: Qualitative Insights that Inspire Actions - Develop, Execute, and Analyzes Insights from eCommerce Opinions to Optimize the Consumer Experience and Customer Journey

出版商 Revuze Ltd. 商品編碼 967390
出版日期 年間契約型資訊服務 內容資訊 英文
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Revuze Explorer:促進行動的定性考慮-通過電子商務意見進行開發,執行和分析考慮,以優化客戶體驗和客戶旅程 Revuze Explorer: Qualitative Insights that Inspire Actions - Develop, Execute, and Analyzes Insights from eCommerce Opinions to Optimize the Consumer Experience and Customer Journey
出版日期: 年間契約型資訊服務內容資訊: 英文
簡介

Revuze Explorer

多維交互式儀表板24/7,您可以從更廣闊的市場角度更深入地瞭解品牌或產品的各個方面。

定性考慮以鼓勵採取行動

為開發,執行和分析考慮提供電子商務意見,以在小時而不是幾個月的時間內優化您的客戶體驗和客戶旅程。

以客戶為中心戰略方向

促進基於消費者知識和信息的實用建議。

高精度

Revuze提供最高級別的信息,並讓您鳥瞰產品最精緻的部分。

多個數據源

Revuze到處都有客戶分享他們的思想調查,電子郵件,呼叫中心記錄,亞馬遜,Facebook等。

自動主題檢測

Revuze自動為每種產品檢測和分類多達80種度量標準,以識別趨勢。

多語言

Revuze與語言無關,並且在任何語言或地區都提供相同的準確性和自動化。

驚人的準確性

Revuze即使在處理大量大數據時也可以提供高精度和快速分析。

自動提取

動手識別主題並提取關鍵字。 您不必預先定義關鍵字或指標,這都是自動的。

始終具有最新的見解觸手可及確認

所有Revuze儀表板和報告均提供最新數據,並且可以按品牌名稱,產品名稱或特定產品輕鬆進行過濾。

品牌儀表板

我們基於主要的績效評估指標以及對品牌,產品和功能的情感分析來執行品牌清點。

  • 40-80消費□□者感興趣的主題
  • 深入研究產品的特定功能
  • 在產品級別監視競爭對手

新的趨勢

您可以快速發現興趣的變化,瞭解客戶的想法,並將其作為優勢。 這是一個獨特的視圖,考慮了情感的數量和強度。

  • 在新主題上獲得一個好的開始
  • 儘早發現負面的產品趨勢
  • 儘早進行調整以滿足客戶需求

競爭

您可以瞭解競爭對手並知道如何進行基準測試。 您可以找到新的機會並解決自己的弱點。

  • 瞭解競爭對手的優缺點
  • 詳細調查競爭對手的40-80個主題
  • 瞭解隨時間變化的比較和趨勢的詳細信息

時間軸

檢查品牌的長期表現。 檢查情緒和總體滿意度的變化,以瞭解原因和後果。

  • 長期監控品牌健康表現
  • 按產品/功能調查情緒和滿意度的變化
  • 測量在消費者心中建立親和力的能力

產品分析

專注於產品的各個方面,並從80種自動收集的特徵中獲得客戶的想法。

  • 在市場引入階段應對消費者的焦慮
  • 監視產品發佈進度並促進順利推出
  • 易於導出到PowerPoint並共享
目錄

Revuze Explorer

Multidimensional Interactive Dashboards - 24/7 that lets you deep dive from a broad market perspective into any specific aspect of your brand and products

Qualitative Insights That Inspire Actions

Develop, execute, and analyzes insights from eCommerce opinions to optimize the consumer experience and customer journey in hours instead of months

Customer-focused strategic direction for your company

Drive actionable recommendations grounded in consumer knowledge and informed by a broader understanding of your category and business

High Granularity

Revuze provides the highest level of detail, giving you the ability to drill down from a bird's-eye to the most delicate aspects of your products.

Multiple Data Sources

Wherever your customers are sharing their thoughts, Revuze is there. Surveys, emails, call center transcripts, Amazon, Facebook and more.

Topic Auto Discovery

Revuze automatically discovers as many as 80 metrics for each product, categorizing them and identifying trends.

Multilingual

Revuze is completely language-agnostic - offering the same accuracy and automation in any language and region.

Incredible Accuracy

Revuze offers high accuracy and analysis speed even when handling the extensive amounts of big data on popular public sources.

No IT

Hands-off topic identification and keyword extraction. No need to predefine keywords or metrics, all is done automatically.

The Latest Insights
Always At Your Fingertips

All Revuze' dashboards and reports provide you with fresh data and can be easily filtered by brand name, product name or specific product aspect.

Brand Dashboard

Full presentation of complete brand inventory of key performance indicators and sentiment analysis with respect to your brand, products and their features.

  • See 40-80 topics that your consumers care about
  • Drill down to the most specific traits of your product
  • Monitor Competitors to the product level

Emerging Trends

Be the first to spot interest shifts. Take advantage of knowing what your customers care about the most as they form their views. A unique view that considers sentiment volume and intensity.

  • Get a head start on new topics
  • Catch negative trends for your products early
  • Make early adjustments to perfectly fit customer needs

Competition

Know your competition and how you are benchmarking against them in all aspects that matter to you and your customers. Spot new opportunities and tackle weaknesses.

  • Know the strengths & weaknesses of your competition
  • Examine each competitor in detail across 40-80 topics
  • Get granular comparisons and trends across time

Timeline

See how your brand is performing over time. Explore fluctuations in sentiment and overall satisfaction to understand cause & effect.

  • Monitor your brand health performance over time
  • Examine fluctuations in sentiment and satisfaction for every product and feature
  • Measure your ability to create affinity within the minds of your consumers

Product Analysis

Zoom in to any aspect of your products to learn what your customers thought of it in regards to 80 automatically-captured characteristics.

  • Address consumer concerns as soon the product meets the market introduction stage
  • Monitor product launch progress to insure smooth consumer adoption
  • Easy export to PowerPoint to share with peers