年間契約型資訊服務

服務履行

Service Fulfillment

出版商 Analysys Mason 商品編碼 294432
出版日期 年間契約型資訊服務 內容資訊 英文 Subscription Program
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服務履行 Service Fulfillment
出版日期: 年間契約型資訊服務內容資訊: 英文 Subscription Program
簡介

本服務提供市佔率以及預測資料,同時提供全球通訊軟體市場動向的詳細分析。服務履行屬於本調查組別的10項計畫之1。本報告以通信服務供應商(CSP)使用於設定網路與網路上稼動服務的系統為調查對象。CSP的服務履行與保證系統構成作業支援系統(OSS)。本報告分析主要的CSP的成功案例和失敗案例,比較主要的軟體以及解決方案供應商,同時鎖定影響該市場區分的主要因素

調查範圍

  • 從次世代網路技術的下單到稼動、網路資源庫存管理、網路的計畫與優化
  • 附加網羅4個區域的全球市場與鎖定的通信服務區分(行動、固定寬頻、商業)的分析

主要標題

  • 先進服務:服務層服務以及多產品綑綁如何改變服務履行架構
  • 客戶自我照顧:客戶自我照顧促進新服務履行的程度
  • 複雜度擴大:CSP如何支援雲端與M2M服務的服務履行
  • 自我優化/自我組織網路(SON):朝向未來SON網路的NEM與ISV的計畫的優點與架構
計畫成果
成果類型發行次數(12個月)
策略報告:預測、定量監控、市佔率及重要議題分析3次
觀點:聚焦業界內個別問題與企業的分析(最佳實務、個案研究、創新商業模式等)1次
檔案資料: CSP及廠商的檔案資料7次
評論:業界最新動向相關情報的見解8次

成果的主要內容

已發行成果
(過去12個月)
預定發行成果
(今後6個月的暫定計畫)
  • 巨量資料技術何時會是網路計畫與優化所必要的?
  • Amdocs收購Actix:邁向新軟體領域的事業多角化
  • 服務履行系統:全球市場預測
  • CSP的BSS/OSS的SaaS提供:成功4要件
  • 服務履行系統:全球市場的市佔率
  • 針對服務導向型工廠超級套裝軟體
  • BICS的Cisco Prime Network使用創造IP服務業務上的作業優點
  • Oracle收購Tekelec,證明對通信事業的強烈堅持
  • 在Cisco Live 2013發表支援CSP需求的「新」Cisco System
  • Cisco Systems收購Intucell:SON的到來
  • 線上研討會 ? 服務履行相關的多客戶說明會
  • 個案研究:Telekom Malaysia藉由固定事業的轉換獲得利益
  • 持有複數數策略管理系統的行動電信業者需要新的監控以及控制架構
  • 服務履行系統:全球市場的市佔率
    • 市場主要供應商的定量分析
    • 4項區分的前6大供應商詳細內容
    • 區域別與服務區分別廠商分析
  • 服務履行系統:全球市場預測
    • 區域別與服務區分別5年預測、Excel表格
    • 訂單管理、庫存、起動、工程系統下位區分分析

標題與議題
(今後12個月的暫定計畫)

  • 策略報告:網路計畫與優化多廠商市場的討論 ? 廠商建置針對行動網路的自我組織化和自我優化的軟體控制網路解決方案的準備時、變化快速的這個領域的動向與變化的掌握
  • 觀點:Hetnet與SON網路:次世代行動架構的網路計畫與優化相關NEM廠商的計畫
  • 觀點:整合服務履行與服務保證系統建構服務事業工廠的超級套裝軟體
目錄

Analysys Mason's Telecoms Software Markets research stream provides market share and forecast data, as well as in-depth analysis of trends in the global telecoms software market. Service Fulfilment is one of the programmes in this research stream. It covers systems used by communications service providers (CSPs) for configuring networks and the services that run on those networks. A CSP's service fulfilment and assurance systems constitute its operations support systems (OSS). We analyse the successes and failures of leading CSPs, compare leading software and solution suppliers, and identify the primary factors contributing to investments in this market segment.

Our industry analysts will help you to:

  • understand the positioning of products and vendors in the service fulfilment market
  • make informed business decisions on the strategic direction of your company
  • establish a clear position for your investments in technologies and services.

Some of the issues we address include:

  • how convergent services lead to new service fulfilment deployments
  • how software and hardware vendors will be providing SON features
  • how CSPs are supporting more-complex mobile and broadband networks.

SERVICE OVERVIEW

The service in detail

For a typical 12-month subscription, our clients can expect the following.

  • Market share report: provides analysis of the service fulfilment segment overall, based on continuous briefings and market analysis. It includes market shares of leading vendors, vendor comparisons, market definitions and recommendations.
  • Market forecast report: provides analysis of the service fulfilment segment overall, based on continuous briefings and market analysis. It includes five-year market forecasts for major service fulfilment sub-segments, analysis of the business environment, an examination of market drivers, and recommendations for clients.
  • Strategic report: a comprehensive overview of the latest strategic approaches to service fulfilment.
  • Viewpoint report: covers a specific area in telecoms software or a new market opportunity relevant to our clients. It includes a market definition, analysis of the topic's importance and potential impact on the client, and a prediction of market development in the next three years.
  • Comments: include concrete examples of specific company approaches as well as pertinent commentary on trends and developments.
  • Company profiles: include financial data, details of main products and key customers, an analysis of market position and of strengths, weaknesses, opportunities and threats.
  • Access to experts: unmetered access to our subject matter experts and thought leaders for additional insight and opinion, providing practical advice in answer to ad hoc questions relating to our research.

Programme deliverables

Telecoms software market segments

Service fulfilment sub-segments explained

  • Order management systems orchestrate the steps needed to implement customer orders. They handle interdependencies, requests to other CSPs and content providers, and manual work orders.
  • Inventory management systems track the inventory available to supply services in the network, assign resources and design network connections. They discover network configurations and reconcile them with inventory records.
  • Activation systems automatically configure network equipment and network-serving systems to provide a subscriber-requested service.
  • Engineering systems refers to the myriad systems that support engineers who plan, design, install and configure networks and services, including planning and design tools, outside plant and geographical information systems, and network installation and configuration tools.
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