Cover Image
市場調查報告書

亞太地區的B2C 電子商務發送調查 2015年

Asia-Pacific B2C E-Commerce Delivery 2015

出版商 yStats.com GmbH & Co. KG 商品編碼 344421
出版日期 內容資訊 英文 65 Pages/Charts
商品交期: 最快1-2個工作天內
價格
Back to Top
亞太地區的B2C 電子商務發送調查 2015年 Asia-Pacific B2C E-Commerce Delivery 2015
出版日期: 2015年11月02日 內容資訊: 英文 65 Pages/Charts
簡介

本報告提供亞太地區線上訂購產品的發送相關資料,彙整線上訂貨品的發送選擇分析,各地各國的B2C 電子商務發送趨勢等資料。

第1章 經營管理摘要

第2章 全球發展

  • 網路購物上的重要因素,包含運送:網路消費者比
  • 網路購物最重要的發送選擇:網路消費者比
  • 如果可利用當天發送,將更頻繁購買的網路消費者佔有率:主要國家
  • 有意支付更高費用給更快發送的網路消費者佔有率:主要國家
  • 發送選擇的重要性:國內線上零售商及跨境線上零售商的購買,網路消費者比,主要國家
  • 放棄購物車的主要理由,包含發送:網路消費者比,主要地區
  • B2C 電子商務發送選擇的態度,網路消費者比
  • 全球線上零售商提供express發送的佔有率:隔天發送·當天發送
  • 今後想要的消費服務,包含發送,青年消費者比:主要國家

第3章 亞太地區

  • 免費發送的條件:中國,香港,日本,新加坡,韓國及亞洲全體

第4章 中國

  • B2C 電子商務發送概要
  • 含發送,線上購物的時候主要的考慮事項,網路消費者比
  • 含發送,全方位流通管道服務的關注,網路消費者比
  • B2C 電子商務企業的前五名公司所提供的發送方法概要,各市場佔有率

第5章 日本

  • B2C 電子商務發送概要
  • 認為發送速度重要的網路消費者的佔有率,與全球平均數的比較
  • 等免費發送的網路消費者的佔有率
  • 當天發送的利用分析,網路消費者比,年齡·性別

第6章 韓國

  • 含發送,網路購物相關的不滿,網路消費者比
  • 跨境電子商務最常使用的發送服務,跨境網路消費者比

第7章 澳洲

  • 含免費發送,線上購物的主要理由,網路消費者比

第8章 台灣

  • B2C 電子商務發送概要

第9章 印度

  • B2C 電子商務發送概要
  • 含免費發送,選擇網路購物品牌的理由,網路消費者比

第10章 紐西蘭

  • 含免費發送,不購買海外零售的理由,網路消費者比

第11章 新加坡

  • 線上購買決策中認為免費發送重要的網路消費者的佔有率

第12章 印尼

  • 含發送成本,網路購物相關檢討事項,網路用戶比
  • 含「安全的交易與發送」,選擇電子商務網站的標準,網路消費者比

第13章 馬來西亞

  • 含發送成本,不線上購買·訂購商品·服務的理由,不在線購買的網路用戶比

第14章 泰國

  • 網路購物所使用的發送手段,網路消費者比

第15章 菲律賓

  • B2C 電子商務發送概要

第16章 越南

  • 含發送,電子商務網站受到的申訴,電子商務網站比

第17章 巴基斯坦

  • B2C 電子商務發送概要
目錄
Product Code: 1234

OVERVIEW

Key Findings:

Online shoppers in Asia-Pacific value free shipping

In the fast growing B2C E-Commerce market in Asia-Pacific, close to half of online shoppers admitted in a survey last year they would buy more items from an online store in order to qualify for free shipping. In Japan, a medium-high double-digit share of online shoppers were willing to wait longer for free delivery and in Singapore more than two thirds of online shoppers believed free shipping to be a critical factor in their purchase decision.

Furthermore, the report by yStats.com reveals that delivery speed also matters. In China, the region's largest market, online shoppers put delivery speed over delivery costs in a ranking of main considerations when buying online. In South Korea, approximately a quarter of online shoppers complained about slow delivery after purchase last year, while in Vietnam this share was above 50%. Moreover, India ranked the highest worldwide in terms of online shoppers willing to pay extra for faster shipping, as of early 2015.

Online retailers across Asia-Pacific are making efforts to offer faster and more convenient delivery options, according to yStats.com's findings. In Japan, for example, over one-fifth of online shoppers already used same day delivery by the start of 2015 and a further one-third expressed willingness to use it in the future. The country's largest E-Commerce platform operator, Rakuten, cooperated with delivery providers and store operators to offer pick-up service from stores and delivery stations. Chinese E-Commerce giants JD.com and Alibaba are both expanding their capabilities to cover larger areas of the country with same day delivery service.

Countries Covered: Australia, China, India, Indonesia, Japan, Malaysia, New Zealand, Pakistan, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam.

Questions Covered in the report:

  • What are the major trends in B2C E-Commerce delivery in Asia-Pacific?
  • How important is free delivery to online shoppers in Asia-Pacific?
  • What is the attitude of online shoppers in this region to paying extra for faster delivery?
  • How is competition around B2C E-Commerce delivery evolving in major counties of this region?

Companies mentioned

  • Lazada.com
  • Momo Shop
  • Rakuten
  • SF Express
  • Snapdeal
  • Symbios
  • Yamato
  • Yuda
  • Yuntong
  • Zalora
  • ZJS Express
  • 7-Eleven
  • Amazon
  • Blue Dart
  • Cashcashpinoy.com
  • Delhivery
  • DHL
  • Ecom Express
  • Ensogo
  • FedEx
  • Flipkart
  • India Post
  • Japan Post
  • Jd.com
  • Kaymu.pk
  • Kintetsu World Express

For individual Market Report purchases:

  • 1. A “Single User License” means that only one (1) individually named user of an organization shall be entitled to access the report
  • 2. A “Site License” means that up to ten (10) users within a given geographical location (i.e. country) of an organization shall be entitled to access the report
  • 3. A “Global Site License” means that up to ten (10) worldwide users of an organization shall be entitled to access the report

In all cases, the term “organization” refers to the purchaser's specific company only and excludes any third parties, including affiliates. All purchases are bound by yStats.com GmbH & Co. KG official terms & Conditions.

Table of Contents

1. Management Summary

2. Global Developments

  • Important Factors in Online Shopping, incl. Delivery, in % of Online Shoppers, Q1 2015 & Q4 2014
  • Most Important Delivery Options in Online Shopping, in % of Online Shoppers, Q1 2015 & Q4 2014
  • Share of Online Shoppers Who Would Buy More Often if Same Day Delivery Were Available, by Selected Countries, in %, Q1 2015 & Q4 2014
  • Share of Online Shoppers Willing to Pay More for Faster Shipping, by Selected Countries, in %, Q1 2015 & Q4 2014
  • Importance of Delivery Options, by Purchasing from Domestic Online Retailers and Cross-Border Online Retailers, in % of Online Shoppers, by Selected Countries, November 2014
  • Major Reasons for Shopping Cart Abandonment, incl. Delivery, in % of Online Shoppers, by Selected Regions, October 2014
  • Attitude Towards B2C E-Commerce Delivery Options, in % of Online Shoppers, November 2014
  • Share of Global Online Retailers Offering Express Delivery, by Next Day Delivery and Same Day Delivery, in %, November 2014
  • Shopping Services Wanted in the Future, incl. Delivery, in % of Young Consumers, by Selected Countries, 2014

3. Asia-Pacific Regional

  • Action Taken to Qualify for Free Shipping, by China, Hong Kong, Japan, Singapore, South Korea and Asia (Total), October 2014

4. China

  • Overview of B2C E-Commerce Delivery, September 2015
  • Main Considerations When Buying Online, incl. Delivery, in % of Online Shoppers, 2014
  • Interest in Omnichannel Services, incl. Delivery, in % of Online Shoppers, 2014
  • Overview of Delivery Methods Offered by Top 5 B2C E-Commerce Companies by Market Share, October 2015

5. Japan

  • Overview of B2C E-Commerce Delivery, October 2015
  • Share of Online Shoppers Believing that Delivery Speed is Important, Compared to Global Average, in %, November 2014
  • Share of Online Shoppers Willing to Wait for Free Delivery, in %, November 2014
  • Breakdown of Usage of Same Day Delivery, in % of Online Shoppers, By Age and Gender, January 2015

6. South Korea

  • Complaints about Online Shopping, incl. Delivery, in % of Online Shoppers, 2014
  • Delivery Services Most Used in Cross-Border E-Commerce, in % of Cross-Border Online Shoppers, November 2014

7. Australia

  • Top Reasons to Shop Online, incl. Free Shipping, in % of Online Shoppers, April 2015

8. Taiwan

  • Overview of B2C E-Commerce Delivery, October 2015

9. India

  • Overview of B2C E-Commerce Delivery, September 2015
  • Reasons to Choose an Online Shopping Brand, incl. Delivery, in % of Online Shoppers, August 2015

10. New Zealand

  • Reasons for Not Buying from Overseas Retailers, incl. Delivery, in % of Online Shoppers, August 2015

11. Singapore

  • Share of Online Shoppers Who Believe that Free Shipping is Critical in Online Purchase Decision, in %, October 2014

12. Indonesia

  • Concerns Related to Online Shopping, incl. Shipping Costs, in % of Internet Users, Q1 2014
  • Criteria for Choosing an E-Commerce Website, incl. "Safe Transactions and Delivery", in % of Online Shoppers, 2014

13. Malaysia

  • Reasons for Not Purchasing or Ordering Goods and Services Online, incl. Delivery, in % of Internet Users Who Do Not Purchase Online, 2013

14. Thailand

  • Delivery Methods Used in Online Shopping, in % of Online Shoppers, May 2015

15. Philippines

  • Overview of B2C E-Commerce Delivery, August 2015

16. Vietnam

  • Complaints Received by E-Commerce Websites, incl. Delivery, in % of E-Commerce Websites, 2014

17. Pakistan

  • Overview of B2C E-Commerce Delivery, September 2015
Back to Top