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市場調查報告書
Web會議系統比較矩陣圖：2010年
Web Conferencing Offering Comparison Matrix 2010
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Web會議系統比較矩陣圖：2010年 是由出版商Wainhouse Research, LLC在2010年10月所出版的。
這份英文市場調查報告書包含42 Pages 價格從美金3500起跳。
本報告，提出利用網路的遠距會議解決方案•Web會議系統，比較包含用戶端解決方案與主機端解決方案的23種產品，並彙整了功能和費用、廠商和服務的相關資訊，由下列摘要形式闡述。
廠商的基本資訊
- 廠商的Web網站
- 連絡處的負責人與職位
- 電子郵件
- 調查日
- 創立年度
- 從業人員數
產品與服務相關的一般資訊
- 解決方案的類型/導入模式
- CPE - 用戶端軟體/裝置
- ASP - 主機端服務/SaaS
- 管理服務（客戶持有或租借專用伺服器，廠商進行管理的方式）
- 產品初次發表日
- 現在的軟體發表等級
功能的摘要
- 語音以及動畫功能
- PSTN語音會議
- PC基礎(VoIP)語音會議
- 視訊會議/Web鏡頭的支援
- 資料共享功能
- 螢幕/應用共享
- 白板
- 簡報（分隔模式、螢幕不共享）
- 應用
- 會議/團隊合作模組
- Web研討會/活動模組
- 訓練模組
- 遠距支援模組
管理/收費/排程
- Web存取至使用者權限分配帳戶
- 使用者權限分配的技術
- LDAP
- Active Directory
- Domino
- Web存取至使用狀況追蹤/報告製作功能
- Web存取至收費功能
- 追蹤與向原價部門收費
- 集中收費（北美、美元）
- 各區域以及各種貨幣的收費
- 會議/活動利用的排程
Abstract
This matrix contains detailed information (~150 specific items) on 23 web
conferencing offerings covering both customer premise and hosted solutions.
Please refer the Executive Summary for a list of the specific vendors that
participated.
Table of Contents
Company Offering
Company Background
- Company Website
- Company contact name/title
- Contact email
- Date of survey
- Year company founded
- Number of employees
General Product/Service Information
- Solution type/Deployment model
- CPE - On-premise software/equipment
- ASP - Hosted service/SaaS
- Managed service (customer owns/leases dedicated server that vendor
manages)
- Date of initial product release
- Current software release level (if applicable)
Capabilities Summary
- Audio and Video capabilities
- PSTN audio conferencing
- PC-based (VoIP) audio conferencing
- Video conferencing/webcam support
- Data Sharing capabilities
- Screen/Application Sharing
- Whiteboard
- Presentations (separate mode, NOT screen sharing)
- Applications
- Meetings/Team collaboration module
- Web seminars/events module
- Training module
- Remote support module
Administration/Billing/Scheduling
- Web access to account for user provisioning
- User provisioning pulled from:
- LDAP
- Active Directory
- Domino
- Web access to usage tracking/reporting
- Web access to usage billing
- Track and charge back to cost centers
- Central billing (North America, USD)
- Billing in additional geographies and currencies
- Schedule meetings/events using:
About Wainhouse Research
Wainhouse Research provides insight and intelligence into the global
markets for audio, web (data), and video conferencing, real-time Unified
Communications, enterprise streaming and webcasting, and enterprise social
networking. The company publishes public and private studies, speaks at
industry events and private company events, and provides both strategic
consulting to industry vendors as well as end user organizations. Wainhouse
Research conferences in the US and Europe provide a forum for the industry to
discuss critical issues for industry growth.
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