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市場調查報告書
行動運算以及通信平台的TCO模式（第3版）,第1卷・全6冊
TOTAL COST OF OWNERSHIP (TCO) MODELS FOR MOBILE COMPUTING AND COMMUNICATIONS PLATFORMS, THIRD EDITION
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行動運算以及通信平台的TCO模式（第3版）,第1卷・全6冊 是由出版商VDC Research Group在2010年01月所出版的。
這份英文市場調查報告書價格從美金18950起跳。
本報告，針對各種行動運算平台、行動印表機、行動裝置管理（MDM）軟體的TCO（總成本）以終端使用者產業別來進行調查分析，並彙整獲取・維修・支援之TCO模式的架構、各種外觀造型規格等的TCO模式適用性、各種比較分析等，由下列摘要形式闡述。
調查對象之終端使用者產業
- 領域流通性（銷售&服務）
- 醫療・重點照護
- 產業・倉庫
- 公共安全・法規實施
- 零售・觀光服務
- 運輸・批發
各冊目錄舉例
- 報告摘要
- 行動運算平台・行動印表機・MDM軟體的導入基礎
- 行動使用者的數據資料
- 行動平台
- 外觀造型規格別區分
- 筆記型電腦/輕便型電腦
- PDA/手提PC
- 智慧手機
- 平板電腦
- UMPC/小筆電
- 行動印表機
- MDM（行動裝置管理）軟體
- 通訊支援
- 使用的裝置供應商
- 導入解決方案的堅固等級
- 解決方案的條件・評估基準・意思決定
- 行動平台・印表機的條件
- 行動平台・印表機的使用模式
- MDM軟體・服務的條件
- 導入/整合來源
- 功能性
- 維修
- IT支援人員中的行動使用者比例
- TCO模式
- 主要的成功條件
Abstract
INDUSTRY FOCUS
Enterprises continue their transformation into distributed organizations where
key decisions are being made at the point of interaction. VDC' s Enterprise
Mobility research continues to demonstrate that the ability to improve
decision-making speed and scalability at the edge of an organization offers
organizations significant competitive leverage. These real-time remote
transactions are increasingly being enabled by mobile computing and wireless
communications solutions. However, in today' s economic environment with
increasing budget scrutiny, organizations are more apt to make investment
decisions based more on upfront investment as opposed to long term cost of
ownership. Providing organizations with the necessary information and
assurance they are making the correct investment - not only in terms of
return on investment (ROI), but also total cost of ownership (TCO) - is
perhaps more important now than ever before.
VDC Research believes that a TCO model that focuses on the most powerful
technical and operational cost drivers will provide customers with an accurate
baseline from which they can make mobile and wireless investment decisions. A
critical aspect of any successful TCO analysis needs to include the business
elements of TCO in addition to the upfront technology acquisition and
deployment costs. These include length of deployment/replacement cycles,
failure rates and causes, opportunity cost of lost productivity, to name a
few. Through such a full analysis, organizations can determine the solution
which will best serve the company. To address these critical requirements, VDC
is proposing an update to its pioneering TCO research. This research will use
a rigorous primary research methodology designed to leverage real world mobile
computing usage models across a variety of industries supporting many of the
leading applications. In addition to drawing comparisons by mobile computer
type - form factor, ruggedness, etc. - VDC is extending its research scope
to include the evaluation of mobile printing solutions in addition to the
impact of mobile device management (MDM) on the overall TCO. VDC has developed
the definitive unbiased third-party research on mobile computing TCO analysis.
RESEARCH SUMMARY
This study will once again deliver Total Cost of Ownership (TCO) models and
analysis for mobile computing platforms, with added coverage of mobile
printers and mobile device management software (MDM). All TCO analyses will
include:
- Model framework development
- VDC will develop and validate TCO models for the acquisition, maintenance,
and support for mobile computing and communications platforms, mobile printers
and mobile device management software.
- Model application and execution After validating the model, VDC will apply
the model to execute TCO analysis for several types of mobile platform form
factors, mobile printer form factors, and MDM software options, across a
series of deployment environments. TCO analyses will be calculated over a 3-
and 5-year Net Present Value forecast.
- Comparative analyses
- The model will then be used to run comparative TCO analyses between (1)
rugged and commercialgrade mobile platforms within specific
deployment/installation environments (2) rugged and commercial-grade mobile
printers within specific deployment/installation environments (3) impact of
MDM solutions on mobile computing deployments
RESEARCH SCOPE
MOBILE COMPUTING PLATFORMS, MOBILE PRINTERS & MOBILE DEVICE MANAGEMENT
SOFTWARE COVERAGE
MOBILE PLATFORMS
- Form Factors:
- Notebooks / Laptops
- PDAs / Handheld Computers
- Smartphones
- Slate Tablets
- UMPCs / Netbooks
MOBILE PRINTERS
- Form Factors:
- Workboard
- Handheld / Portable
- Belt-worn
MOBILE DEVICE MANAGEMENT SOFTWARE (MDM)
Table of Contents
The 2009 TCO program has six (6) volumes, each focusing on a specific vertical
market. The research contents outlined below are specific to each vertical
market volume (unless noted otherwise):
EXECUTIVE SUMMARY
- Deployment Environment definition, segmentation, and overview
- Installed base of mobile computing and communications solutions
- Installed base of mobile printers
- Mobile device management utilization
- Solution Requirements, evaluation criteria, and decision-making
- Total cost of ownership (TCO) models
- Summary observations and key success requirements
INSTALLED BASE OF MOBILE COMPUTING PLATFORMS, MOBILE PRINTERS AND MOBILE DEVICE MANAGEMENT SOFTWARE
- MOBILE USER PROFILE
- Primary sectors/industries
- Organization size
- Mobile computing deployment experience
- MOBILE PLATFORMS
- Form Factors:
- Notebooks / Laptops
- PDAs / Handheld Computers
- Smartphones
- Slate Tablets
- UMPCs / Netbooks
- MOBILE PRINTERS
- Form Factors:
- Workboard
- Handheld / Portable
- Belt-worn
- MOBILE DEVICE MANAGEMENT SOFTWARE (MDM)
- Functionality:
- Provisioning
- Remote Monitoring
- Remote Control / Support
- Security Management
- COMMUNICATIONS SUPPORT
- DEVICE SUPPLIERS USED
- LEVEL OF RUGGEDIZATION FOR DEPLOYED SOLUTIONS
- Fully Rugged
- Rugged
- Durable
- Consumer/Commercial Grade
SOLUTION REQUIREMENTS, EVALUATION CRITERIA, AND DECISION-MAKING
- MOBILE PLATFORM AND PRINTER REQUIREMENTS
- Durability requirements:
- Operating and storage temp
- Ruggedness/durability (drop spec)
- Shock/vibration resistant
- Dust resistant
- ESD resistant
- Water/liquid resistant
- Other
- Product specifications:
- Device weight
- Device form factor
- Battery life
- Operating system
- Communications
- Input/output
- Other
- Length of warranty period:
- 12 months
- 24 months
- 36 months
- More than 36 months
- Mobile device replacement cycles
- Length of cycle (years)
- Factors driving replacement cycle
- Ratio of deployed devices to backups/spares
- Number of external or integrated modules being run on a mobile computer
at one time
- MOBILE PLATFORM AND PRINTER USAGE MODELS
- Environment exposure
- Extreme temperatures (<32°F,>100°F)
- Water
- Humidity
- Vibration
- Other
- Average length of use per day
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