有關NFC市場的資訊計劃：2011年

有關NFC市場的資訊計劃：2011年 是由出版商VDC Research Group在2011年12月所出版的。 這份英文市場調查報告書價格從美金5950起跳。

簡介

NFC是能因應近距離無線通訊的廣泛要求（從一般事務到基幹業務）、安全性高的設備通信規格，近幾年急速增加其存在感。自NFC登場以來，消費者和企業進行的多種交易和通信情形正大幅變化。

本服務為供應商等與此市場有關的企業在NFC市場改善自家公司的價值，支援其能強化開發解決方案的作業。2011年版的計劃，以重要經濟區塊使用的NFC關聯主要組件和解決方案的市場為分析對象。VDC涉獵所有資訊源，提供有關NFC市場最總括性且正確的調查和分析。

本調查計劃的主要內容

• 市場的定義和市場區分的示意圖
• 2011∼2015年市場的估價與預測
• 競爭企業各公司被賦予的地位、市占率、方向性
• 顧客的要求、選好度、投資計劃
• 與頻道及業界生態系統有關的企業之能力
• 主要的課題、力關係、傾向明確化與分析

調查範圍

此資訊計畫提供成為調查對象的許多NFC技術相關市場之估價和預測、顧客的要求和選好度、各家競爭公司的市占率、頻道的要求條件等資訊。本計劃的目的為提供供應商等與業界有關的企業理解重要的傾向，改善自家公司在NFC市場價值的提案，強化解決方案開發作業上必要且詳細的市場資訊。

本計劃網羅的技術和市場詳細的內容如下。

• 本計劃採用的技術：
  • 讀取裝置/提問器（移動、不變動型、組件形態）
    • 1.移動
    • 2.不變動型
    • 3.組件
  • 標籤
  • IC
• 各行業市場：
  • 行政
  • 醫療
  • 會客
  • 零售
  • 運輸
• 地區市場：
  • 南北美洲
  • 歐洲/中東/非洲（EMEA）
  • 亞洲太平洋

目錄

行政部門摘要

• 由於在消費者間擴大NFC對應機器的普及，亦有可能出現巨大的市場

調查範圍和調查方法

• 技術、行業市場、把重點放在流通頻道的調查
• 數據收集製程的基本為獨自調查
• 二次調查

市場的定義和區分

• 由於市場區分的定義而有很大差異的NFC解決方案之市場機會和要求條件
• 以NFC讀取裝置為中心，全部產品範疇急速成長的可能性
• 市場區分的定義和預測的條件
• 市場朝飽和狀態之瘦身化的價值鏈
• 負起重要作用的附加價值銷售商(VAR)與系統整合(SI)：隨著硬體市場飽和化的OEM和經銷商/擴大流通業者的市占率
• 預測的前提與應考慮的要素

市場的估價和預測

• 能容易引進的綜合性解決方案之需求提高，使合作和合作的活動活潑化
• 在非接觸ＩＣ卡基礎設施上有穩固基礎設施的亞太地區領導市場
• 與關聯硬體市場的製造商之間擴大合作的動向
• 智慧手機與付款裝載終端機能的迅速普及，使讀取裝置的市場擴大
• 智慧手機付款裝載終端機能牽引成長
• 預估會有相乘效果的NFC對應行動讀取裝置和企業不變動型解決方案
• 智慧手機市場以外的商機
• 因支援顧客和工作人員等需求而產生的需求
• 讀取裝置市場受到重視，擴大各種產品的普及
• 支撐亞太地區市場成長的智慧卡之各種用途
• 高頻產品市場的原動力是智慧卡、負起重要作用的智慧海報和嵌入物
• 價值鏈瘦身、縮小頻道延誤
• 讀取裝置用IC的需求擴大，轉發器(transponder) IC的需求薄弱
• 收益的支柱是因應付款、銀行券、行銷、收支管理用途的產品
• 消費者的產品和企業的產品充實，讀取裝置亦會擴大普及
• 政府的支援在於擴大運輸業界的普及，零售業界亦可預見短中期擴大普及
• 接客服務業界豐富多彩的用途、能期待的短期成長在醫療領域的安全性/收支管理系統
• 政府機關的市場商機能期待的是身分確認、安全性/收支管理系統
• 消費者產品的銷售額增加使需求產生變動

競爭分析

• 現有企業確保在關聯產品市場的市占率
• 致力於技術開發的付款終端製造商、擴大市占率的家電機器製造商
• NFC轉發器(transponder)市場是擁有60％以上市占率的高頻智慧卡製造商
• 原有的NFC製造商雖領導IC市場，然競爭激烈化

終端用戶分析

• 各地區市場和各種用途的市場中，利用NFC的企業和消費者具代表性的樣品
• 亞太地區和歐洲/中東/非洲地區許多企業終端用戶之樣品
• 因消費者擴大引進，提高顧客關聯機器的重要性
• 供給企業有必要啟發用戶企業
• 顧客對應解決方案的擴大引進，企業的投資亦增加
• 支援企業終端用戶的應用
• 牽引企業終端用戶市場的運輸、會客、零售業界
• 消費者終端用戶的大半都是40歲以下高學歷、高收入層
• 利用各種環境和展開用途的高頻系統
• 消費者市場中，用途面的優點比技術重要
• 基本安裝雖然受限，然因高利用水準－環境整備，用戶有可能增加
• 現在最有力的是智慧手機，然短中期平板電腦亦有可能獲得支持

所見和預想

• 因地區和行業而迥異的普及水平－現在最普及的是亞太地區市場與運輸業界市場
• 預估會急速擴大短期性普及的是以最小限度的基礎設施投資即可的用途
• 許多用途和業界雖然有商機，然關鍵在適合消費者的NFC功能裝載智慧手機的普及

圖表名單

目錄

• Market Definition & Segmentation Maps
• Market Estimates & Forecasts for 2011-2015
• Competitive Position, Share & Direction
• Customer Requirements, Preferences & Investment Plans
• Channel & Other Ecosystem Participant Capabilities
• Definition & Analysis of Key Issues, Forces & Trends

This executive brief provides an overview of our coverage and analysis for this volume. The full research report offers deeply segmented data and analysis that is extremely actionable and we encourage you to contact us to learn more.

NFC solution opportunities and requirements vary widely along a number of segment definitions

Regional Market:

• Americas(North and South)
• EMEA(Europe, Middle East and Africa)
• Asia-Pacific

Vertical Market:

• Government
• Health Care
• Hospitality
• Retail
• Transportation

Technical Coverage:

• Readers/Interrogators (i.e. mobile, stationary and module form factors)
  • Mobile (i.e. tablets, cell phones/smartphones, notebooks, handheld/PDA, etc.)
  • Stationary(i.e. kiosks, POS terminals, payment terminals, interactive displays, etc.)
  • Module (i.e. vending machines, ticketing portals, security/access, etc.)
• Tags (i.e. smartcards, labels, tickets, etc.)
• Ics (i.e. readers and tags)

Coverage focusing on technology segments, vertical markets and distribution channels

Technology Segments Addressing quantitative and qualitative issues shaping the current and anticipated demand for NFC solutions, including revenue and unit market estimates, forecasts and analysis of the trends and issues impacting market growth opportunities.

• Readers/Interrogators (i.e., mobile, stationary and module form factors)
  • Mobile (i.e., cell phones/smartphones, notebooks, handheld computers, tablets)
  • Stationary(i.e., kiosks, POS terminals, payment terminals, interactive displays)
  • Ics (i.e., readers and transponders)

• Transponders
  • Smartcards
  • Embedded Inlays
  • Labels
  • Other

Vertical Markets Focused on primary NEC vertical markets and applications and addresses the quantitative and qualitative issues shaping the current and future demand for NEC solutions, including revenue and unit market estimates, forecasts and analysis of the trends and issues impacting growth opportunities, and End User NFC solution requirements, preferences, expenditures and usage.

• Government
• Health Care
• Hospitality
• Retail
• Transportation

Distribution Channels Focused on key NEC distribution channels and addresses the issues shaping the current and future demand for NEC solutions in the context of sales and distribution strategies.

• Direct to End User
• OEM/Private Label
• Dealer/Distributor
• VAR/SI
• Other

As NFC devices especially smartphones market expected to follow reach consumers, growth in the broader

Global demand for NFC hardware reached new heights in 2012. Through 2015, VDC expects robust growth across all hardware categories. A number of key drivers will drive demand growth for NFC hardware and solutions, including:

• Rapid now/near-term growth of NFC smartphone sales to consumers is expected to create “pull demand”at the enterprise level as B2C enterprises seek to engage and influence customers via their mobile devices.
• Increased enterprise investment in NEC solutions for internal (i.e., non customer- facing) applications.
• Prominent NFC initiatives at a number of multinational technology giants is contributing to broader enterprise interest in, and awareness of, NFC technology.
• The emergence of alternative (i.e., non-smartphone) NFC device form factors during 2012 and beyond will further broaden cases it can serve.
• Governmental investment in NFC initiatives in certain country markets will help drive regional contactless infrastructure deployment, application development and adoption.

APAC leads regional demand, as this market is comprised of a number of countries with robust contactless infrastructure installed bases that have had better accessibility to a range of NFC-enabled devices in the past. Furthermore, certain national governments within APAC are investing in NFC initiatives as well, giving an added boost to the region.

Like APAC, EMEA is defined by a number of national markets with relatively strong contactless infrastructure, albeit to a lesser extent. Governmental support (e.g., France) has also been seen in EMEA as well, but the region historically has not had widespread accessibility to NFC-enabled devices.

The Americas lag in NFC adoption, largely due to a weak installed base of contactless infrastructure and historically poor availability of NFC devices. However, NFC initiatives at a number of major corporations is expected to drive significant near-term growth.

In the near-term, transportation and hospitality are expected to be leading vertical adopters of NFC solutions, particularly for ticketing and physical security/access control applications. Retail presents another strong opportunity for solution providers, although most retail-driven activity in the next 12-24 months is expected to be non-payment related.

NFC application opportunities/use cases range from the very simple (P2P, pairing, information access) to the more complex (contactless payment, e-commerce). VDC expects most near-term activity will be related to applications that are relatively simple to deploy, do not require the cooperation of multiple stakeholders/decision makers and are deployed within the confines of a environment. Certainly, contactless payment and other commerce applications represent a tremendous opportunity for NEC; however, in most regions, VDC expects that these applications will remain challenged by barriers related to stakeholder cooperation and the availability of contactless infrastructure.

Partnerships and alliances will increase as deploying enterprises seek easily deployed, comprehensive solutions

Like most rapidly evolving, customer-facing hardware markets, hardware prices are beginning to face increasing price sensitivity and margin constraints, more so for consumer devices. In many instances, the cost of enabling a consumer device such as a smartphone with NFC is expected to result in a moderate price increase, if any. This will cause more pressure to reduce cost within the value chain.

NFC Hardware suppliers are forging partnerships and alliances amongst themselves and with application/software developers in order to develop application-specific solutions that can be rapidly deployed, integrated and scaled. As the technology gains more traction with the consumer- creating pull-demand for the enterprise, these partnerships will become more critical, particularly for application development and integration.

NFC-enabled smartphone shipments are the key driver in mobile readers, and to a lesser extent, the broader reader market. NFC market participants commonly expect 2012 to be a year of exponential growth in NFC-enabled smartphones, with expectations generally in the 100M units range.

A vast range of hardware suppliers are pursuing the NFC reader devices market from many different angles. Key participants include major smartphone handset manufacturers, payment terminal/solution providers, physical and logical access control solution vendors and consumer electronics companies, just to name a few. As NEC gains traction with end users and the technology is integrated into an increasing range of form factors, there will be even more opportunity for suppliers. Opportunity certainly exists in the market for Ics and transponders as well, but not to the extent seen in the reader space.

APAC leads due in large part to a robust installed base of contactless infrastructure

Global Demand for NFC Devices Segmented by Region
(CAGR 2010-2015 = 25.2%)

Global Demand for NEC Devices
(Excluding HE Smartcard Systems) Segmented by Region
(CAGR 2010 2015 = 74.9%)

Americas

• Slow adoption and support for NFC to date among most enterprises and consumers.
• Limited NFC device options has dampened consumer adoption! Awareness.
• Lack of contactless infrastructure could slow adoption; more education about NFC benefits could spur investment.
• Increasing availability of NFC smartphones will drive consumer interest in the technology, thus creating

EMEA

• Higher regional levels of NFC penetration due to concentrations of contactless infrastructure within certain country markets.
• Government support of NFC initiatives (particularly transportation related) is driving adoption in certain country/city markets.
• Activity in the health care vertical has been seen for care tracking applications.
• Consumer's familiarity with contactless payment cards makes EMEA well-positioned for rapid adoption of contactless NFC solutions.

APAC

• Strongest regional adoption due to robust contactless infrastructure deployments in many national markets.
• Government NFC investment within certain country markets drives further adoption.
• Better availability of NFC-enabled consumer devices.
• Smartphone/device entrenchment in regional cultures/consumer behavior makes NFC solutions a natural extension of well-established device usage habits.

John Shuster, Analyst

Michael Liard, Director, RFID

Drew Nathanson, Vice President

VDC Research Group (VDC) provides exceptionally detailed direct-contact primary market research and consulting services to many of the worlds largest technology suppliers, innovative start-ups and leading investors. The firm is organized around six practices, each with its own focused area of coverage. Our clients rely on us for highly segmented research and analysis which is derived from our unwavering commitment to the idea that all markets are collections of smaller market segments and that winning companies must develop and execute strategies that are segment-specific.

Executive Summary

• Page 8. As NEC devices especially smartphones reach consumers, growth in the broader market expected to follow

Scope & Methodology

• Page 10. Coverage focusing on technology segments, vertical markets and distribution channels
• Page 11. Original, direct-contact primary research is the keystone of our data collection process
• Page 12. Secondary Research

Market Definition & Segmentation

• Page 14. NEC solution opportunities and requirements vary widely along a number of segment definitions
• Page 15. Strong growth expected across all product categories, especially NEC reader devices
• Page 16. Market Segment Definitions & Forecast Terms
• Page 17. Value chains are becoming more lean as commoditization continues
• Page 18. VAR/SIs play key role; OEM and dealer/distributor to gain share as hardware becomes more commoditized
• Page 19. Forecast Assumptions & Considerations

Market Estimates & Forecasts

• Page 21. Partnerships and alliances will increase as deploying enterprises seek easily deployed, comprehensive solutions
• Page 22. APAC leads due in large part to a robust installed base of contactless infrastructure
• Page 23. Partnerships between suppliers in adjacent hardware markets expected to increase
• Page 24. Rapid near term growth in smartphones and payment terminals will drive reader device market
• Page 25. Growth driven by smartphone & payment terminal adoption
• Page 26. Demand is interdependent - NEC-enabled mobile readers in consumer hands will drive enterprise demand for compliant and interoperable stationary solutions
• Page 27. Opportunity exists outside of smartphone market
• Page 28. Demand driven by need to support customer and employee facing NEC applications
• Page 29. Continued adoption expected despite significant industry focus on reader markets
• Page 30. APAC growth driven by a diversity of current and emerging smartcard applications
• Page 31. Smartcards drive majority of total HE market, smart posters and embedded inlays key to NEC growth
• Page 32. IC revenues to follow device growth; Value chains going lean and reducing channel lag
• Page 33. Transponder IC demand will be eclipsed by reader ICs as a range of devices increasingly include NEC
• Page 34. Majority of revenues from horizontal applications like payment, ticketing, marketing and access control
• Page 35. Facilitated reader adoption expected as more devices become available to the consumer and the enterprise
• Page 36. Government support gives transportation added momentum; Retail will grow rapidly in the near to mid-term
• Page 37. Broad use in hospitality; Near-term opportunity for security/access control in Health Care
• Page 38. Identification, Security/Access control will provide opportunities in government
• Page 39. Increased sales to consumers to shift demand to dealers, distributors and OEMs

Competitive Analysis

• Page 41. Share leaders are established companies in related product markets
• Page 42. Payment terminal suppliers committed to technology; Consumer device manufacturers to gain share
• Page 43. HE smartcard suppliers account for more than 60% of the total NEC transponder market
• Page 44. Established NEC innovators lead the IC market, but increased competition expected in the near term

End-User Analysis

• Page 46. Enterprise and consumer samples represent NEC users across a diverse range of regions and applications
• Page 47. Majority of Enterprise End User sample comprised of organizations in APAC & EMEA with recent installations
• Page 48. Consumer adoption to increase importance of customer-related drivers
• Page 49. Suppliers need to educate the enterprise
• Page 50. Increasing deployment of customer-facing solutions to spur enterprise investment
• Page 51. Enterprise End User Application Support
• Page 52. Enterprise End User Application Support
• Page 53. Enterprise End User Application Support
• Page 54. Transportation, hospitality and retail are expected to lead vertical adoption among enterprise end users
• Page 55. Vast majority of consumer end users are under 40, educated and above average income
• Page 56. High frequency usage reported across a diversity of environments and applications
• Page 57. Consumers drawn by the benefits of the application, not the technology
• Page 58. High use levels from a limited installed base If you build it, they wifl come
• Page 59. Smartphones are the form factor of choice, but tablets could gain some favor in the near to mid-term,

Observations & Expectations

• Page 61. Penetration levels vary greatly across regions and verticals; APAC and transportation are lead adopters
• Page 62. Applications requiring minimal infrastructure investment will drive near term use; more complex solutions to follow
• Page 63. Opportunity exists across many applications and verticals, but smartphones with NEC must first reach consumers

2011 NFC Supply Side Exhibits & Forecasts

• Exhibit 1. What is your geographic location?
• Exhibit 2. Does your organization currently use NEC?
• Exhibit 3. Please choose the title that best describes your position.
• Exhibit 4. Which of the following best describes how your organization has deployed/is planning to deploy NEC? (Contactless Payment)
• Exhibit 5. Which of the following best describes how your organization has deployed/is planning to deploy NEC? (Mobile Marketing)
• Exhibit 6. Which of the following best describes how your organization has deployed/is planning to deploy NEC? (Customer Loyalty)
• Exhibit 7. Which of the following best describes how your organization has deployed/is planning to deploy NEC? (Ticketing [Events])
• Exhibit 8. Which of the following best describes how your organization has deployed/is planning to deploy NEC? (Ticketing [Mass Transit/Transportation])
• Exhibit 9. Which of the following best describes how your organization has deployed/is planning to deploy NEC? (Ticketing [Other])
• Exhibit 10. Which of the following best describes how your organization has deployed/is planning to deploy NEC? (Security & Access Control )
• Exhibit 11. Which of the following best describes how your organization has deployed/is planning to deploy NEC? (Vehicle Identification)
• Exhibit 12. Which of the following best describes how your organization has deployed/is planning to deploy NEC? (Sensing/Monitoring)
• Exhibit 13. Which of the following best describes how your organization has deployed/is planning to deploy NEC? (Track/Trace)
• Exhibit 14. Which of the following best describes how your organization has deployed/is planning to deploy NEC? (RTLS)
• Exhibit 15. Which of the following best describes how your organization has deployed/is planning to deploy NEC? (Asset Tracking)
• Exhibit 16. Which of the following best describes how your organization has deployed/is planning to deploy NEC? (Long Range Scanning)
• Exhibit 17. Which of the following best describes how your organization has deployed/is planning to deploy NEC? (Social Media)
• Exhibit 18. Which of the following best describes how your organization has deployed/is planning to deploy NEC? (Peer-to-Peer/Bluetooth & WiFi Pairing)
• Exhibit 19. Which of the following best describes how your organization has deployed/is planning to deploy NEC? (Information Retrieval)
• Exhibit 20. Which of the following best describes how your organization has deployed/is planning to deploy NEC? (Patient Check-in)
• Exhibit 21. Which of the following best describes how your organization has deployed/is planning to deploy NEC? (Other)
• Exhibit 22. Is the following NEC application supported by mobile devices, stationary devices, or both? (Contactless Payments)
• Exhibit 23. Is the following NEC application supported by mobile devices, stationary devices, or both? (Mobile Marketing [i.e.: Couponing/Promotions])
• Exhibit 24. Is the following NEC application supported by mobile devices, stationary devices, or both? (Customer Loyalty)
• Exhibit 25. Is the following NEC application supported by mobile devices, stationary devices, or both? (Ticketing [Events])
• Exhibit 26. Is the following NEC application supported by mobile devices, stationary devices, or both? (Ticketing [Mass Transit/Transportation])
• Exhibit 27. Is the following NEC application supported by mobile devices, stationary devices, or both? (Ticketing [Other])
• Exhibit 28. Is the following NEC application supported by mobile devices, stationary devices, or both? (Security & Access Control )
• Exhibit 29. Is the following NEC application supported by mobile devices, stationary devices, or both? (Track/Trace)
• Exhibit 30. Is the following NEC application supported by mobile devices, stationary devices, or both? (Asset Tracking)
• Exhibit 31. Is the following NEC application supported by mobile devices, stationary devices, or both? (Social Media)
• Exhibit 32. Is the following NEC application supported by mobile devices, stationary devices, or both? (Peer-to-Peer/Bluetooth & WiFi Pairing)
• Exhibit 33. Is the following NEC application supported by mobile devices, stationary devices, or both? (Information Retrieval)
• Exhibit 34. Is the following NEC application supported by mobile devices, stationary devices, or both? (Patient Check-in)
• Exhibit 35. When did you first install NEC technology?
• Exhibit 36. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Stationary Devices)
• Exhibit 37. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Mobile Devices)
• Exhibit 38. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Smartcards)
• Exhibit 39. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Tickets)
• Exhibit 40. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Labels/Tags)
• Exhibit 41. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Plastic Housed)
• Exhibit 42. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Glass Housed)
• Exhibit 43. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Posters)
• Exhibit 44. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Other)
• Exhibit 45. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Software)
• Exhibit 46. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Payment Acceptance/Processing)
• Exhibit 47. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Data Analytics)
• Exhibit 48. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Device Management)
• Exhibit 49. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Data Management)
• Exhibit 50. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Couponing/Promotions/Loyalty)
• Exhibit 51. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Ticketing/Ticket Acceptance)
• Exhibit 52. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Tracking/Tracing)
• Exhibit 53. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Security/Access Control )
• Exhibit 54. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Other)
• Exhibit 55. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Services)
• Exhibit 56. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Installation/Integration)
• Exhibit 57. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Maintenance)
• Exhibit 58. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Technical Support)
• Exhibit 59. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Managed Services Any of the above service categories)
• Exhibit 60. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Managed Services Software as a Service [SaaS] )
• Exhibit 61. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Managed Services Hybrid [Hardware, Software, Support/Maintenance])
• Exhibit 62. Which NEC products and services are currently being used, evaluated/tested, or are planned to be installed/used at your organization? (Other)
• Exhibit 63. What was your installed base of Mobile NEC Devices for 2010?
• Exhibit 64. What is your expected installed base of Mobile NEC Devices for 2011?
• Exhibit 65. What is your expected installed base of Mobile NEC Devices for 2012?
• Exhibit 66. What is your expected installed base of Mobile NEC Devices for 2013?
• Exhibit 67. What percentage of your organizations NEC mobile device installed based is comprised of the following types of devices? (Cell Phones)
• Exhibit 68. What percentage of your organizations NEC mobile device installed based is comprised of the following types of devices? ( Sm art ph on es)
• Exhibit 69. What percentage of your organizations NEC mobile device installed based is comprised of the following types of devices? (Tablet Computers)
• Exhibit 70. What percentage of your organizations NEC mobile device installed based is comprised of the following types of devices? (Handheld Computers)
• Exhibit 71. What percentage of your organizations NEC mobile device installed based is comprised of the following types of devices? (Laptops/Notebooks)
• Exhibit 72. What percentage of your organizations NEC mobile device installed based is comprised of the following types of devices? (Mobile POS Terminals)
• Exhibit 73. What percentage of your organizations NEC mobile device installed based is comprised of the following types of devices? (Mobile Payment Terminals)
• Exhibit 74. What percentage of your organizations NEC mobile device installed based is comprised of the following types of devices? (Mobile Kiosks)
• Exhibit 75. What percentage of your organizations NEC mobile device installed based is comprised of the following types of devices? (Other)
• Exhibit 76. What percentage of your organizations EXPECTED 2013 NEC mobile device installed based will be comprised of the following types of devices? (Cell Phones)
• Exhibit 77. What percentage of your organizations EXPECTED 2013 NEC mobile device installed based will be comprised of the following types of devices? (Smart phones)
• Exhibit 78. What percentage of your organizations EXPECTED 2013 NEC mobile device installed based will be comprised of the following types of devices? (Tablet Computers)
• Exhibit 79. What percentage of your organizations EXPECTED 2013 NEC mobile device installed based will be comprised of the following types of devices? (Handheld Computers)
• Exhibit 80. What percentage of your organizations EXPECTED 2013 NEC mobile device installed based will be comprised of the following types of devices? (Laptops/Notebooks)
• Exhibit 81. What percentage of your organizations EXPECTED 2013 NEC mobile device installed based will be comprised of the following types of devices? (Mobile POS Terminals)
• Exhibit 82. What percentage of your organizations EXPECTED 2013 NEC mobile device installed based will be comprised of the following types of devices? (Mobile Payment Terminals)
• Exhibit 83. What percentage of your organizations EXPECTED 2013 NEC mobile device installed based will be comprised of the following types of devices? (Mobile Kiosks)
• Exhibit 84. What percentage of your organizations EXPECTED 2013 NEC mobile device installed based will be comprised of the following types of devices? (Other)
• Exhibit 85. What is your installed base of Stationary NEC Devices for 2010?
• Exhibit 86. What is your expected installed base of Stationary NEC Devices for 2011?
• Exhibit 87. What is your expected installed base of Stationary NEC Devices for 2012?
• Exhibit 88. What is your expected installed base of Stationary NEC Devices for 2013?
• Exhibit 89. What percentage of your NEC stationary device installed based is comprised of the following types of devices? (Kiosks)
• Exhibit 90. What percentage of your NEC stationary device installed based is comprised of the following types of devices? (ATMs)
• Exhibit 91. What percentage of your NEC stationary device installed based is comprised of the following types of devices? (Smart Posters)
• Exhibit 92. What percentage of your NEC stationary device installed based is comprised of the following types of devices? (Industrial PCs)
• Exhibit 93. What percentage of your NEC stationary device installed based is comprised of the following types of devices? (Payment Terminals)
• Exhibit 94. What percentage of your NEC stationary device installed based is comprised of the following types of devices? (POS Terminals)
• Exhibit 95. What percentage of your NEC stationary device installed based is comprised of the following types of devices? (Self Checkout Stations)
• Exhibit 96. What percentage of your NEC stationary device installed based is comprised of the following types of devices? (Vending Machines)
• Exhibit 97. What percentage of your NEC stationary device installed based is comprised of the following types of devices? (Ticketing Portals)
• Exhibit 98. What percentage of your NEC stationary device installed based is comprised of the following types of devices? (Other)
• Exhibit 99. What percentage of your EXPECTED 2013 NEC stationary device installed based will be comprised of the following types of devices? (Kiosks)
• Exhibit 100. What percentage of your EXPECTED 2013 NEC stationary device installed based will be comprised of the following types of devices? (ATMs)
• Exhibit 101. What percentage of your EXPECTED 2013 NEC stationary device installed based will be comprised of the following types of devices? (Smart Posters)
• Exhibit 102. What percentage of your EXPECTED 2013 NEC stationary device installed based will be comprised of the following types of devices? (Industrial PCs)
• Exhibit 103. What percentage of your EXPECTED 2013 NEC stationary device installed based will be comprised of the following types of devices? (Payment Terminals)
• Exhibit 104. What percentage of your EXPECTED 2013 NEC stationary device installed based will be comprised of the following types of devices? (POS Terminals)
• Exhibit 105. What percentage of your EXPECTED 2013 NEC stationary device installed based will be comprised of the following types of devices? (Self Checkout Stations)
• Exhibit 106. What percentage of your EXPECTED 2013 NEC stationary device installed based will be comprised of the following types of devices? (Vending Machines)
• Exhibit 107. What percentage of your EXPECTED 2013 NEC stationary device installed based will be comprised of the following types of devices? (Ticketing Portals)
• Exhibit 108. What percentage of your EXPECTED 2013 NEC stationary device installed based will be comprised of the following types of devices? (Other)
• Exhibit 109. What is your installed base of NEC Transponders for 2010?
• Exhibit 110. What is your expected installed base of NEC Transponders for 2011?
• Exhibit 111. What is your expected installed base of NEC Transponders for 2012?
• Exhibit 112. What is your expected installed base of NEC Transponders for 2013?
• Exhibit 113. What percentage of your NEC Transponder installed base is comprised of the following types of devices? (Smartcard)
• Exhibit 114. What percentage of your NEC Transponder installed base is comprised of the following types of devices? (Ticket)
• Exhibit 115. What percentage of your NEC Transponder installed base is comprised of the following types of devices? (Label/Tag)
• Exhibit 116. What percentage of your NEC Transponder installed base is comprised of the following types of devices? (Plastic Housed)
• Exhibit 117. What percentage of your NEC Transponder installed base is comprised of the following types of devices? (Glass Housed)
• Exhibit 118. What percentage of your NEC Transponder installed base is comprised of the following types of devices? (Posters)
• Exhibit 119. What percentage of your NEC Transponder installed base is comprised of the following types of devices? (Other)
• Exhibit 120. What percentage of your EXPECTED 2013 NEC Transponder installed base will be comprised of the following types of devices? (Smartcard)
• Exhibit 121. What percentage of your NEC Transponder installed base is comprised of the following types of devices? (Ticket)
• Exhibit 122. What percentage of your NEC Transponder installed base is comprised of the following types of devices? (Label/Tag)
• Exhibit 123. What percentage of your NEC Transponder installed base is comprised of the following types of devices? (Plastic Housed)
• Exhibit 124. What percentage of your NEC Transponder installed base is comprised of the following types of devices? (Glass Housed)
• Exhibit 125. What percentage of your NEC Transponder installed base is comprised of the following types of devices? (Posters)
• Exhibit 126. What percentage of your NEC Transponder installed base is comprised of the following types of devices? (Other)
• Exhibit 127. What percentage of payment transactions conducted annually at your organization are supported by NEC?
• Exhibit 128. What percentage of your EXPECTED 2013 payment transactions conducted annually will be supported by NEC?
• Exhibit 129. What percentage of your annual marketing budget is devoted to NEC-driven promotions?
• Exhibit 130. What percentage of your EXPECTED 2013 annual marketing budget will be devoted NEC-driven promotions?
• Exhibit 131. What percentage of your annual ticketing activity uses NEC tickets?
• Exhibit 132. What percentage of your EXPECTED 2013 annual ticketing activity will use NEC tickets?
• Exhibit 133. What is the expected read range for an NEC-enabled device at your organization?
• Exhibit 134. What NEC standards do you supported/expect to support at your organization?
• Exhibit 135. What plans, if any, does your organization have to evaluate/deploy a managed services solution for NEC?
• Exhibit 136. Which of the following best represents your managed service provider?
• Exhibit 137. Please state/estimate what your organizations NEC budget was for 2010.
• Exhibit 138. Please state/estimate what your organizations NEC budget is for 2011.
• Exhibit 139. Please state/estimate what your organizations NEC budget will be for 2012.
• Exhibit 140. Please state/estimate what your organizations NEC budget will be for 2013.
• Exhibit 141. Please state/estimate what percentage of your organizations 2010 NEC budget was allotted to the following categories. (Mobile NEC Devices)
• Exhibit 142. Please state/estimate what percentage of your organizations 2010 NEC budget was allotted to the following categories. (Stationary NEC Devices)
• Exhibit 143. Please state/estimate what percentage of your organizations 2010 NEC budget was allotted to the following categories. (Transponders)
• Exhibit 144. Please state/estimate what percentage of your organizations 2010 NEC budget was allotted to the following categories. (NEC Software)
• Exhibit 145. Please state/estimate what percentage of your organizations 2010 NEC budget was allotted to the following categories. (NEC Services)
• Exhibit 146. Please state/estimate what percentage of your organizations EXPECTED 2013 NEC budget was allotted to the following categories. (Mobile NEC Devices)
• Exhibit 147. Please state/estimate what percentage of your organizations EXPECTED 2013 NEC budget was allotted to the following categories. (Stationary Devices)
• Exhibit 148. Please state/estimate what percentage of your organizations EXPECTED 2013 NEC budget was allotted to the following categories. (Transponders)
• Exhibit 149. Please state/estimate what percentage of your organizations EXPECTED 2013 NEC budget was allotted to the following categories. (NEC Software)
• Exhibit 150. Please state/estimate what percentage of your organizations EXPECTED 2013 NEC budget was allotted to the following categories. (NEC Services)
• Exhibit 151. For the following applications that are supported by NEC within your organization, what was your expected ROI? (Contactless Payments)
• Exhibit 152. For the following applications that are supported by NEC within your organization, what was your expected ROI? (Mobile Marketing)
• Exhibit 153. For the following applications that are supported by NEC within your organization, what was your expected ROI? (Customer Loyalty)
• Exhibit 154. For the following applications that are supported by NEC within your organization, what was your expected ROI? (Ticketing [Events])
• Exhibit 155. For the following applications that are supported by NEC within your organization, what was your expected ROI? (Ticketing [Mass Transit/Transportation])
• Exhibit 156. For the following applications that are supported by NEC within your organization, what was your expected ROI? (Ticketing [Other])
• Exhibit 157. For the following applications that are supported by NEC within your organization, what was your expected ROI? (Security & Access Control)
• Exhibit 158. For the following applications that are supported by NEC within your organization, what was your expected ROI? (Track/Trace)
• Exhibit 159. For the following applications that are supported by NEC within your organization, what was your expected ROI? (Asset Tracking)
• Exhibit 160. For the following applications that are supported by NEC within your organization, what was your expected ROI? (Social Media)
• Exhibit 161. For the following applications that are supported by NEC within your organization, what was your expected ROI? (Peer-to-peer/Bluetooth & WiFi Pairing)
• Exhibit 162. For the following applications that are supported by NEC within your organization, what was your expected ROI? (Information Retrieval)
• Exhibit 163. For the following applications that are supported by NEC within your organization, what was your expected ROI? (Patient Check- in)
• Exhibit 164. For the following applications that are supported by NEC within your organization, what was your expected ROI? (Other)
• Exhibit 165. For the following applications that are supported by NEC within your organization, what was your actual ROI? (Contactless Payments)
• Exhibit 166. For the following applications that are supported by NEC within your organization, what was your actual ROI? (Mobile Marketing)
• Exhibit 167. For the following applications that are supported by NEC within your organization, what was your actual ROI? (Customer Loyalty)
• Exhibit 168. For the following applications that are supported by NEC within your organization, what was your actual ROI? (Ticketing[Events])
• Exhibit 169. For the following applications that are supported by NEC within your organization, what was your actual ROI? (Ticketing [Mass Transit/Transportation])
• Exhibit 170. For the following applications that are supported by NEC within your organization, what was your actual ROI? (Ticketing [Other])
• Exhibit 171. For the following applications that are supported by NEC within your organization, what was your actual ROI? (Security & Access Control )
• Exhibit 172. For the following applications that are supported by NEC within your organization, what was your actual ROI? (Track/Trace)
• Exhibit 173. For the following applications that are supported by NEC within your organization, what was your actual ROI? (Asset Tracking)
• Exhibit 174. For the following applications that are supported by NEC within your organization, what was your actual ROI? (Social Media)
• Exhibit 175. For the following applications that are supported by NEC within your organization, what was your actual ROI? (Peer-to-peer/Bluetooth & WiFi Pairing)
• Exhibit 176. For the following applications that are supported by NEC within your organization, what was your actual ROI? (Information Retrieval)
• Exhibit 177. For the following applications that are supported by NEC within your organization, what was your actual ROI? (Patient Check-in)
• Exhibit 178. For the following applications that are supported by NEC within your organization, what was your actual ROI? (Other)
• Exhibit 179. How important are the following NEC system adoption drivers to your organization? (Improved/Enhanced Customer Experience)
• Exhibit 180. How important are the following NEC system adoption drivers to your organization? (Operational Improvements)
• Exhibit 181. How important are the following NEC system adoption drivers to your organization? (Customer Loyalty)
• Exhibit 182. How important are the following NEC system adoption drivers to your organization? (Marketing/Promotions/Advertising)
• Exhibit 183. How important are the following NEC system adoption drivers to your organization? (Security)
• Exhibit 184. How important are the following NEC system adoption drivers to your organization? (Convergence of Processes and/or Devices)
• Exhibit 185. How important are the following NEC system adoption drivers to your organization? (New Application Development)
• Exhibit 186. How important are the following NEC system adoption drivers to your organization? (Development of New/Additional Revenue Streams)
• Exhibit 187. How important are the following NEC system adoption drivers to your organization? (Cost Savings)
• Exhibit 188. How important are the following NEC system adoption drivers to your organization? (Other)
• Exhibit 189. Which manufacturer is your primary supplier for the following NEC device types? (Mobile NEC devices)
• Exhibit 190. Which manufacturer is your primary supplier for the following NEC device types? (Stationary NEC devices)
• Exhibit 191. Rank the importance of the following vendor selection criteria for NEC STATIONARY DEVICES. (Price)
• Exhibit 192. Rank the importance of the following vendor selection criteria for NEC STATIONARY DEVICES. (Reliability)
• Exhibit 193. Rank the importance of the following vendor selection criteria for NEC STATIONARY DEVICES. (Warranty)
• Exhibit 194. Rank the importance of the following vendor selection criteria for NEC STATIONARY DEVICES. (Ruggedness/Durability)
• Exhibit 195. Rank the importance of the following vendor selection criteria for NEC STATIONARY DEVICES. (Technical Support)
• Exhibit 196. Rank the importance of the following vendor selection criteria for NEC STATIONARY DEVICES. (Enhanced Security)
• Exhibit 197. Rank the importance of the following vendor selection criteria for NEC STATIONARY DEVICES. (Read Distance)
• Exhibit 198. Rank the importance of the following vendor selection criteria for NEC STATIONARY DEVICES. (Aesthetics/Appearance)
• Exhibit 199. Rank the importance of the following vendor selection criteria for NEC STATIONARY DEVICES. (Ease of Integration)
• Exhibit 200. Rank the importance of the following vendor selection criteria for NEC STATIONARY DEVICES. (Manufacturer Reputation/Brand Name)
• Exhibit 201. Rank the importance of the following vendor selection criteria for NEC STATIONARY DEVICES. (Compliance)
• Exhibit 202. Rank the importance of the following vendor selection criteria for NEC STATIONARY DEVICES. (Other)
• Exhibit 203. Rate your satisfaction with the following vendor selection criteria for NEC STATIONARY DEVICES. (Price)
• Exhibit 204. Rate your satisfaction with the following vendor selection criteria for NEC STATIONARY DEVICES. (Reliability)
• Exhibit 205. Rate your satisfaction with the following vendor selection criteria for NEC STATIONARY DEVICES. (Warranty)
• Exhibit 206. Rate your satisfaction with the following vendor selection criteria for NEC STATIONARY DEVICES. (Ruggedness/Durability)
• Exhibit 207. Rate your satisfaction with the following vendor selection criteria for NEC STATIONARY DEVICES. (Technical Support)
• Exhibit 208. Rate your satisfaction with the following vendor selection criteria for NEC STATIONARY DEVICES. (Enhanced Security)
• Exhibit 209. Rate your satisfaction with the following vendor selection criteria for NEC STATIONARY DEVICES. (Read Distance)
• Exhibit 210. Rate your satisfaction with the following vendor selection criteria for NEC STATIONARY DEVICES. (Aesthetics/Appearance)
• Exhibit 211. Rate your satisfaction with the following vendor selection criteria for NEC STATIONARY DEVICES. (Ease of Integration)
• Exhibit 212. Rate your satisfaction with the following vendor selection criteria for NEC STATIONARY DEVICES. (Manufacturer Reputation/Brand Name)
• Exhibit 213. Rate your satisfaction with the following vendor selection criteria for NEC STATIONARY DEVICES. (Compliance)
• Exhibit 214. Rate your satisfaction with the following vendor selection criteria for NEC STATIONARY DEVICES. (Other)
• Exhibit 215. Which NEC STATIONARY DEVICE supplier is the Best in Class vendor for the following selection criteria? (Price)
• Exhibit 216. Which NEC STATIONARY DEVICE supplier is the Best in Class vendor for the following selection criteria? (Reliability)
• Exhibit 217. Which NEC STATIONARY DEVICE supplier is the Best in Class vendor for the following selection criteria? (Warranty)
• Exhibit 218. Which NEC STATIONARY DEVICE supplier is the Best in Class vendor for the following selection criteria? (Ruggedness/Durability)
• Exhibit 219. Which NEC STATIONARY DEVICE supplier is the Best in Class vendor for the following selection criteria? (Technical Support)
• Exhibit 220. Which NEC STATIONARY DEVICE supplier is the Best in Class vendor for the following selection criteria? (Enhanced Security)
• Exhibit 221. Which NEC STATIONARY DEVICE supplier is the Best in Class vendor for the following selection criteria? (Read Distance)
• Exhibit 222. Which NEC STATIONARY DEVICE supplier is the Best in Class vendor for the following selection criteria? (Aesthetics/Appearance)
• Exhibit 223. Which NEC STATIONARY DEVICE supplier is the Best in Class vendor for the following selection criteria? (Ease of Integration)
• Exhibit 224. Which NEC STATIONARY DEVICE supplier is the Best in Class vendor for the following selection criteria? (Manufacturer Reputation/Brand Name)
• Exhibit 225. Which NEC STATIONARY DEVICE supplier is the Best in Class vendor for the following selection criteria? (Compliance)
• Exhibit 226. Which NEC STATIONARY DEVICE supplier is the Best in Class vendor for the following selection criteria? (Other)
• Exhibit 227. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Price)
• Exhibit 228. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Reliability)
• Exhibit 229. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Warranty)
• Exhibit 230. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Durability)
• Exhibit 231. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Technical Support)
• Exhibit 232. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Enhanced Security)
• Exhibit 233. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Read Distance)
• Exhibit 234. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Aesthetics/Appearance)
• Exhibit 235. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Ease of Integration)
• Exhibit 236. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Manufacturer Reputation/Brand Name)
• Exhibit 237. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Compliance)
• Exhibit 238. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Other)
• Exhibit 239. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Price)
• Exhibit 240. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Reliability)
• Exhibit 241. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Warranty)
• Exhibit 242. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Durability)
• Exhibit 243. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Technical Support)
• Exhibit 244. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Enhanced Security)
• Exhibit 245. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Read Distance)
• Exhibit 246. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Aesthetics/Appearance)
• Exhibit 247. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Ease of Integration)
• Exhibit 248. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Manufacturer Reputation/Brand Name)
• Exhibit 249. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Compliance)
• Exhibit 250. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Other)
• Exhibit 251. Which NEC MOBILE DEVICE supplier is the Best in Class vendor for the following selection criteria? (Price)
• Exhibit 252. Which NEC MOBILE DEVICE supplier is the Best in Class vendor for the following selection criteria? (Reliability)
• Exhibit 253. Which NEC MOBILE DEVICE supplier is the Best in Class vendor for the following selection criteria? (Warranty)
• Exhibit 254. Which NEC MOBILE DEVICE supplier is the Best in Class vendor for the following selection criteria? (Ruggedness/Durability)
• Exhibit 255. Which NEC MOBILE DEVICE supplier is the Best in Class vendor for the following selection criteria? (Technical Support)
• Exhibit 256. Which NEC MOBILE DEVICE supplier is the Best in Class vendor for the following selection criteria? (Enhanced Security)
• Exhibit 257. Which NEC MOBILE DEVICE supplier is the Best in Class vendor for the following selection criteria? (Read Distance)
• Exhibit 258. Which NEC MOBILE DEVICE supplier is the Best in Class vendor for the following selection criteria? (Aesthetics/Appearance)
• Exhibit 249. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Compliance)
• Exhibit 250. Rank the importance of the following vendor selection criteria for NEC MOBILE DEVICES. (Other)
• Exhibit 251. Which NEC MOBILE DEVICE supplier is the Best in Class vendor for the following selection criteria? (Price)
• Exhibit 252. Which NEC MOBILE DEVICE supplier is the Best in Class vendor for the following selection criteria? (Reliability)
• Exhibit 253. Which NEC MOBILE DEVICE supplier is the Best in Class vendor for the following selection criteria? (Warranty)
• Exhibit 254. Which NEC MOBILE DEVICE supplier is the Best in Class vendor for the following selection criteria? (Ruggedness/Durability)
• Exhibit 255. Which NEC MOBILE DEVICE supplier is the Best in Class vendor for the following selection criteria? (Technical Support)
• Exhibit 256. Which NEC MOBILE DEVICE supplier is the Best in Class vendor for the following selection criteria? (Enhanced Security)
• Exhibit 257. Which NEC MOBILE DEVICE supplier is the Best in Class vendor for the following selection criteria? (Read Distance)
• Exhibit 258. Which NEC MOBILE DEVICE supplier is the Best in Class vendor for the following selection criteria? (Aesthetics/Appearance)
• Exhibit 259. Which NEC MOBILE DEVICE supplier is the Best in Class vendor for the following selection criteria? (Ease of Integration)
• Exhibit 260. Which NEC MOBILE DEVICE supplier is the Best in Class vendor for the following selection criteria? (Manufacturer Reputation/Brand Name)
• Exhibit 261. Which NEC MOBILE DEVICE supplier is the Best in Class vendor for the following selection criteria? (Compliance)
• Exhibit 262. Which NEC MOBILE DEVICE supplier is the Best in Class vendor for the following selection criteria? (Other)
• Exhibit 263. Rank the importance of the following vendor selection criteria for NEC tags. (Price)
• Exhibit 264. Rank the importance of the following vendor selection criteria for NEC tags. (Ruggedness/Durability)
• Exhibit 265. Rank the importance of the following vendor selection criteria for NEC tags. (Technical Support)
• Exhibit 266. Rank the importance of the following vendor selection criteria for NEC tags. (Security/Level of Encryption)
• Exhibit 267. Rank the importance of the following vendor selection criteria for NEC tags. (Read Distance)
• Exhibit 268. Rank the importance of the following vendor selection criteria for NEC tags. (Size)
• Exhibit 269. Rank the importance of the following vendor selection criteria for NEC tags. (Aesthetics/Appearance)
• Exhibit 270. Rank the importance of the following vendor selection criteria for NEC tags. (Compliance)
• Exhibit 271. Rank the importance of the following vendor selection criteria for NEC tags. (Manufacturer Reputation/Brand Name)
• Exhibit 272. Rank the importance of the following vendor selection criteria for NEC tags. (Ability to Customize Product)
• Exhibit 273. Rank the importance of the following vendor selection criteria for NEC tags. (Completeness/Breadth of Product Portfolio)
• Exhibit 274. Rank the importance of the following vendor selection criteria for NEC tags. (Other)
• Exhibit 275. Rate your satisfaction with the following vendor selection criteria for NEC tags. (Price)
• Exhibit 276. Rate your satisfaction with the following vendor selection criteria for NEC tags. (Ruggedness/Durability)
• Exhibit 277. Rate your satisfaction with the following vendor selection criteria for NEC tags. (Technical Support)
• Exhibit 278. Rate your satisfaction with the following vendor selection criteria for NEC tags. Security/Level of Encryption
• Exhibit 279. Rate your satisfaction with the following vendor selection criteria for NEC tags. (Read Distance)
• Exhibit 280. Rate your satisfaction with the following vendor selection criteria for NEC tags. (Size)
• Exhibit 281. Rate your satisfaction with the following vendor selection criteria for NEC tags. (Aesthetics/Appearance)
• Exhibit 282. Rate your satisfaction with the following vendor selection criteria for NEC tags. (Compliance)
• Exhibit 283. Rate your satisfaction with the following vendor selection criteria for NEC tags. (Manufacturer Reputation/Brand Name)
• Exhibit 284. Rate your satisfaction with the following vendor selection criteria for NEC tags. (Ability to Customize Product)
• Exhibit 285. Rate your satisfaction with the following vendor selection criteria for NEC tags. (Completeness/Breadth of Product Portfolio)
• Exhibit 286. Rate your satisfaction with the following vendor selection criteria for NEC tags. (Other)
• Exhibit 287. Which NEC TAGS supplier is the Best in Class vendor for the following selection criteria? (Price)
• Exhibit 288. Which NEC TAGS supplier is the Best in Class vendor for the following selection criteria? (Ruggedness/Durability)
• Exhibit 289. Which NEC TAGS supplier is the Best in Class vendor for the following selection criteria? (Technical Support)
• Exhibit 290. Which NEC TAGS supplier is the Best in Class vendor for the following selection criteria? (Security/Level of Encryption)
• Exhibit 291. Which NEC TAGS supplier is the Best in Class vendor for the following selection criteria? (Read Distance)
• Exhibit 292. Which NEC TAGS supplier is the Best in Class vendor for the following selection criteria? (Size)
• Exhibit 293. Which NEC TAGS supplier is the Best in Class vendor for the following selection criteria? (Aesthetics/Appearance)
• Exhibit 294. Which NEC TAGS supplier is the Best in Class vendor for the following selection criteria? (Compliance)
• Exhibit 295. Which NEC TAGS supplier is the Best in Class vendor for the following selection criteria? (Manufacturer Reputation/Brand Name)
• Exhibit 296. Which NEC TAGS supplier is the Best in Class vendor for the following selection criteria? (Ability to Customize Product)
• Exhibit 297. Which NEC TAGS supplier is the Best in Class vendor for the following selection criteria? (Completeness/Breadth of Product Portfolio)
• Exhibit 298. Which NEC TAGS supplier is the Best in Class vendor for the following selection criteria? (Other)
• Exhibit 299. What is the principal business of your organization?
• Exhibit 300. What were your organizations total global revenues in 2010?

2011 Enterprise Multiple Response

• Exhibit 1. What is your interest or involvement with NEC solutions?
• Exhibit 2. In which environments does/will your organization use an NEC solution?
• Exhibit 3. To what kind of environmental conditions are your NEC devices usually exposed?
• Exhibit 4. What are/were the driving factors (perceived benefits) behind your organizations decision to evaluate and/or deploy managed services for NEC?
• Exhibit 5. Within your organization, where are the NEC purchasing decisions made?
• Exhibit 6. What corporate divisions or entities control or influence the decision-making process for NEC purchases in your organization?
• Exhibit 7. From which of the following media outlets do you obtain your NEC news and information?
• Exhibit 8. From which sources did you or will you purchase your NEC solution?
• Exhibit 9. What other types of organizations are you working with/play a role in your deployment of NEC solutions?

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