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市場調查報告書

澳洲針對企業的固定線路利用及方向:2007年使用者調查

Australian Business Fixed-Line Usage and Directions, 2007 End-User Survey

出版商 Telsyte
出版日期 2007年07月 商品編碼 53281
內容資訊 英文 35 Pages, 4 Tables, 31 Figures
價格
US $ 3295 PDF by E-mail (Corporate Use License)


澳洲針對企業的固定線路利用及方向:2007年使用者調查 是由出版商Telsyte在2007年07月所出版的。 這份英文市場調查報告書包含35 Pages, 4 Tables, 31 Figures 價格從美金3295起跳。

目錄

Abstract

Every year, Telsyte conducts Australia' s largest telecommunications business end-user survey. Based on the results of that survey, this study is the flagship report in Telsyte' s Business Decision Maker Series. It offers a detailed investigation and comprehensive analysis of fixed-line voice and data services usage, preferences and adoption trends among Australian businesses by providing:

  • A snapshot of the Australian business fixed-line market, including PSTN, broadband and data services penetration, user number and ARPU;
  • Business fixed-line voice and data decision-making process, including the roles of influencers and decision-makers, and use of external consultants;
  • Preferences for fixed-line voice and data service providers, churn rates and reasons, and end-user perceptions of those suppliers; and
  • Conclusion and recommendations.

The analysis in this study primarily focuses on the overall business market, with supplementary analysis being carried out by business size segment. However, where appropriate, analysis by vertical industry, geography and carrier is also provided.

Table of Contents

1. INTRODUCTION

  • 1.1 Methodology
  • 1.2 Definitions

2. EXECUTIVE SUMMARY

3. BUSINESS FIXED LINE MARKET AND DECISION-MAKING PROCESS

  • 3.1 2007 Australian Business Fixed-Line Market
  • 3.2 Influencers and Decision Makers
  • 3.3 Use of External Consultants

4. BROADBAND SERVICES

  • 4.1 Business Broadband Penetration
  • 4.2 Business Broadband Spending
  • 4.3 Preferred Business Broadband Service Providers
  • 4.4 Business Broadband Churn
  • 4.5 Broadband Service Provider Perceptions

5. DATA SERVICES

  • 5.1 Business Data Services Penetration and IP Migration
    • 5.1.1 Almost half of all businesses have deployed data services
    • 5.1.2 Move to all-IP networks to strengthen in the next 2 years
  • 5.2 Preferred Data Service Providers
  • 5.3 Business Data Services Churn
    • 5.3.1 One in five businesses have churned
    • 5.3.2 Almost two-thirds plan to churn in the next 2 years
  • 5.4 Data Service Provider Perceptions

6. FIXED VOICE SERVICE

  • 6.1 Business Fixed Voice Penetration
  • 6.2 Business Fixed Voice Spending
  • 6.3 Preferred Business Fixed Voice Service Providers
  • 6.4 Business Fixed Voice Churn
  • 6.5 Fixed Voice Service Provider Perceptions

7. CONCLUSION AND RECOMMENDATIONS

8. RELATED RESEARCH

Figures

  • Figure 1 - Australian Business Fixed-Line Market, 2007
  • Figure 2 - Stakeholders' Level of Influence on Fixed-Line Solutions, 2007
  • Figure 3 - Stakeholders' Level of Influence on Fixed-Line Solutions, 2007
  • Figure 4 - Choice of External Consultants in Deployment of Fixed-Line Projects, 2007
  • Figure 5 - Business Internet Penetration by Speed by Business Size, 2007
  • Figure 6 - Business Internet Penetration by Access Technology by Business Size, 2007
  • Figure 7 - Business Broadband Monthly ARPU by Business Size, 2007
  • Figure 8 - Business Broadband Primary Service Provider, 2007
  • Figure 9 - Business Broadband Churn in last 2 yrs by Business Size, 2007
  • Figure 10 - Business Broadband Churn Reasons in last 2 yrs, 2007
  • Figure 11 - Business Broadband Churn Intentions by Business Size, 2007
  • Figure 12 - Future Business Broadband Churn Intentions Reasons, 2007
  • Figure 13 - Australian Business Perception of Broadband Service Providers, 2007
  • Figure 14 - Business Data Services Penetration by Business Size, 2007
  • Figure 15 - Business Data Services Penetration by Technology by Business Size, 2007
  • Figure 16 - Planned Migration to All-IP Network, 2007
  • Figure 17 - IP Migration Inhibitors, 2007
  • Figure 18 - Business Data Services Primary Service Provider, 2007
  • Figure 19 - Business Data Services Churn in last 2 years by Business Size, 2007
  • Figure 20 - Business Data Services Churn Reasons in last 2 years, 2007
  • Figure 21 - Business Data Services Churn Intentions by Business Size, 2007
  • Figure 22 - Future Business Data Services Churn Reasons, 2007
  • Figure 23 - Australian Business Perception of Data Services Providers, 2007
  • Figure 24 - Business Fixed Voice Penetration by Line Type by Business Size, 2007
  • Figure 25 - Business Fixed Voice Monthly ARPU by Business Size, 2007
  • Figure 26 - Business Fixed Voice Primary Service Provider, 2007
  • Figure 27 - Business Fixed Voice Churn in last 2 years by Business Size, 2007
  • Figure 28 - Business Fixed Voice Churn Reasons in last 2 years, 2007
  • Figure 29 - Business Fixed Voice Churn Intentions by Business Size, 2007
  • Figure 30 - Future Business Fixed Voice Churn Reasons, 2007
  • Figure 31 - Australian Business Perception of Fixed Voice Providers, 2007

Tables

  • Table 1 - Distribution of Telsyte' s 2007 Survey Respondents by Business Size
  • Table 2 - Distribution of Telsyte' s 2007 Survey Respondents by Vertical Industry
  • Table 3 - Distribution of Telsyte' s 2007 Survey Respondents by Job Role
  • Table 4 - Distribution of Telsyte' s 2007 Survey Respondents by Geographical Location
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