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市場調查報告書

IT運用、服務管理 (ITOSM)的全球市場 - 產業分析,規模,構成比,成長率,趨勢及預測:2016-2024年

IT Operations and Service Management (ITOSM) Market - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast 2016 - 2024

出版商 Transparency Market Research 商品編碼 364449
出版日期 內容資訊 英文 112 Pages
商品交期: 最快1-2個工作天內
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IT運用、服務管理 (ITOSM)的全球市場 - 產業分析,規模,構成比,成長率,趨勢及預測:2016-2024年 IT Operations and Service Management (ITOSM) Market - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast 2016 - 2024
出版日期: 2016年07月01日 內容資訊: 英文 112 Pages
簡介

本報告以IT運用、服務管理 (ITOSM)的全球市場為焦點,提供到2015年的過程,及以市場為中心的宏觀經濟趨勢,推動、阻礙因素,對發展的機會與課題,競爭環境,主要加入企業等的相關分析資訊,2016-2024年期間的交易金額的預測值的各業務類型、最終用途領域及地區彙整。

第1章 序

  • 調查範圍
  • 市場區隔
  • 調查方法

第2章 摘要整理

  • IT運用、服務管理的全球市場簡述
  • IT運用、服務管理的全球市場收益及年度成長率 (%)

第3章 IT運用、服務管理的全球市場分析

  • 重要趨勢分析
  • 市場動態
    • 推動要素
    • 阻礙因素
    • 機會
  • IT運用、服務管理的全球市場分析 - 各業務類型
    • IT服務管理 (ITSM)
    • IT運用管理 (ITOM)
  • IT運用管理的全球市場分析 - 各業務類型
    • 設定的自動化與發現
    • 活動管理
    • 雲端提供
    • 工作量和IT的自動化
  • IT運用、服務管理的全球市場分析 - 各行業
    • 銀行,金融服務及保險 (BFSI)
    • 電訊,IT
    • 行政機關
    • 健康管理,醫療,醫藥品
    • 航太,防衛
    • 零售,娛樂,休閒,旅遊
    • 能源,電力、天然氣、自來水
    • 其他
  • 競爭環境
    • 主要加入企業的市場佔有率
    • 主要加入企業的市場定位
    • 輸入企業僱用的競爭策略

第4章 北美的IT運用、服務管理市場分析

  • 重要趨勢分析
  • 北美的IT運用、服務管理市場分析 - 各業務類型
    • IT服務管理
    • IT運用管理
  • 北美的IT運用管理市場分析 - 各業務類型
    • 設定的自動化與發現
    • 活動管理
    • 雲端提供
    • 工作量和IT的自動化
  • 北美的IT運用、服務管理市場分析 - 各行業
    • 銀行,金融服務及保險 (BFSI)
    • 電訊,IT
    • 行政機關
    • 健康管理,醫療,醫藥品
    • 航太,防衛
    • 零售,批發,流通
    • 製造
    • 教育
    • 飯店,娛樂,娛樂,旅遊
    • 能源,電力、天然氣、自來水
    • 其他
  • 北美的IT運用、服務管理市場分析 - 各國
    • 美國
    • 其他

第5章 歐洲的IT運用、服務管理市場分析

  • 重要趨勢分析
  • 歐洲的IT運用、服務管理市場分析 - 各業務類型
    • IT服務管理
    • IT運用管理
  • 歐洲的IT運用管理市場分析 - 各業務類型
    • 設定的自動化與發現
    • 活動管理
    • 雲端提供
    • 工作量和IT的自動化
  • 歐洲的IT運用、服務管理市場分析 - 各行業
    • 銀行,金融服務及保險 (BFSI)
    • 電訊,IT
    • 行政機關
    • 健康管理,醫療,醫藥品
    • 航太,防衛
    • 零售,批發,流通
    • 製造
    • 教育
    • 飯店,娛樂,娛樂,旅遊
    • 能源,電力、天然氣、自來水
    • 其他
  • 歐洲的IT運用、服務管理市場分析 - 各國
    • (英國,德國,法國,義大利,西班牙)EU主要5個國家
    • 獨立國協 (CIS)
    • 其他

第6章 亞太地區的IT運用、服務管理市場分析

  • 重要趨勢分析
  • 亞太地區的IT運用、服務管理市場分析 - 各業務類型
    • IT服務管理
    • IT運用管理
  • 亞太地區的IT運用管理市場分析 - 各業務類型
    • 設定的自動化與發現
    • 活動管理
    • 雲端提供
    • 工作量和IT的自動化
  • 亞太地區的IT運用、服務管理市場分析 - 各行業
    • 銀行,金融服務及保險 (BFSI)
    • 電訊,IT
    • 行政機關
    • 健康管理,醫療,醫藥品
    • 航太,防衛
    • 零售,批發,流通
    • 製造
    • 教育
    • 飯店,娛樂,娛樂,旅遊
    • 能源,電力、天然氣、自來水
    • 其他
  • 亞太地區的IT運用、服務管理市場分析 - 各國
    • 中國
    • 日本
    • 澳大拉西亞
    • 南亞
    • 其他

第7章 中東、非洲的IT運用、服務管理市場分析

  • 重要趨勢分析
  • 中東、非洲的IT運用、服務管理市場分析 - 各業務類型
    • IT服務管理
    • IT運用管理
  • 中東、非洲的IT運用管理市場分析 - 各業務類型
    • 設定的自動化與發現
    • 活動管理
    • 雲端提供
    • 工作量和IT的自動化
  • 中東、非洲的IT運用、服務管理市場分析 - 各行業
    • 銀行,金融服務及保險 (BFSI)
    • 電訊,IT
    • 行政機關
    • 健康管理,醫療,醫藥品
    • 航太,防衛
    • 零售,批發,流通
    • 製造
    • 教育
    • 飯店,娛樂,娛樂,旅遊
    • 能源,電力、天然氣、自來水
    • 其他
  • 中東、非洲的IT運用、服務管理市場分析 - 各國
    • 海港灣的沿岸阿拉伯各國
    • 北非
    • 非洲南部
    • 其他

第8章 中南美的IT運用、服務管理市場分析

  • 重要趨勢分析
  • 中東、非洲的IT運用、服務管理市場分析 - 各業務類型
    • IT服務管理
    • IT運用管理
  • 中東、非洲的IT運用管理市場分析 - 各業務類型
    • 設定的自動化與發現
    • 活動管理
    • 雲端提供
    • 工作量和IT的自動化
  • 中東、非洲的IT運用、服務管理市場分析 - 各行業
    • 銀行,金融服務及保險 (BFSI)
    • 電訊,IT
    • 行政機關
    • 健康管理,醫療,醫藥品
    • 航太,防衛
    • 零售,批發,流通
    • 製造
    • 教育
    • 飯店,娛樂,娛樂,旅遊
    • 能源,電力、天然氣、自來水
    • 其他
  • 中東、非洲的IT運用、服務管理市場分析 - 各國
    • 巴西
    • 其他

第9章 企業簡介

  • IBM Corporation
  • Oracle Corporation
  • HP Inc.
  • Compuware Corporation
  • ServiceNow, Inc.
  • LANDESK Software
  • Cherwell Software Inc.
  • BMC Software, Inc.
  • ASG Software Solutions
  • CA Technology, Inc.
目錄

The research report on IT operations and service management (ITOSM) market provides a detailed analysis of how various organization use ITOSM solutions that helps to monitor, identify and recognize an irregular behavior of IT infrastructure and IT services and provide solutions aimed at improvement in management of the IT infrastructure. The IT operations and service management (ITOSM) market report provides analysis for the period from 2014 to 2024, wherein the period from 2016 to 2024 is the forecast period, 2015 is considered the base year, while data from 2014 has been considered as historical data. The report provides complete outlook of all the major countries across the geography of Asia Pacific, Latin America, North America, Europe, and Middle East & Africa (MEA). The Further, it also covers all the major trending factors and technologies supporting the growth of ITOSM market. Since not all the regions project similar growth, the reports also highlights the major factors supporting market expansion with respect to the region. In addition, opportunities that are anticipated to influence the market are also included in this report.

Cloud computing is a dynamic trend that has significantly impacted on the way that business are operated. The increasing prevalence of cloud solutions has brought change in the operating models of an enterprise. Consolidation and centralization being the major advantage of the cloud based solutions, it has significantly accelerated the demand for ITOSM tools, and the report explains significance and impact of the factors trending and driving the market. Moreover, the report includes a broad coverage of underlying economic, environmental, and technological factors influencing the ITOSM market. An impact analysis of the key trends has additionally been provided for each geographic area in this report, keeping in mind the end goal to give an inside - out analysis of the situation of the ITOSM market, on a worldwide premise. The ITOSM market valuations are the outcome of our thorough market exploration, primary interviews, and in-house expert panel opinions.

The report segments the global ITOSM market of by type into ITSM and ITOM, and subdivides the ITOM type into configuration, automation and discovery, event management, cloud provisioning, and workload and IT automation. Furthermore, it has been classified under industry verticals into the banking, financial services, and insurance (BFSI), telecom and IT, education, aerospace, government, and energy & utilities industry verticals. Further, the reports explains which industry segment/sector is helping the expansion of ITSOM market and which is fastest growing sector likely to drive the market in a long run. Thus, the report provides in-depth cross-segment analysis of the ITOSM market and with categorization in various levels, thereby providing valuable insights at macro as well as micro levels.

Considering the highly competitive nature of market due to emergence of cloud phenomenon, the report provides a brief overview of the major players operating in the ITOSM market. The report also gives an outline of different strategies implemented by key players in the ITOSM market. Company strategy is formulated after thorough analysis of the company's collected data which includes data related to mergers and acquisitions, partnership agreements, product launches, and forthcoming activities which a company is likely to undertake.

Furthermore, the report also analyzes the share of major companies operating in the ITOSM market. IBM Corporation, Oracle Corp., HP Inc., BMC Software Inc., ServiceNow Inc., LANDESK Software, Cherwell Software, Compuware Corporation, CA Technology, Inc., and ASG Software Solutions, are some of the major service providers within the global ITOSM market, profiled in this study. These company profiles provides insights about the company, further it also highlights the competitive scene of the ITOSM market, the positioning of the key players is based on their financial data, product portfolio, recent developments and their geographical presence.

IT Operations and Services Management (ITOSM) Market

By Type

  • ITSM
  • ITOM

By ITOM Type

  • Configuration, Automation and Discovery
  • Event Management
  • Cloud Provisioning
  • Workload and IT Automation

By End Use

  • BFSI
  • Telecom and IT
  • Government
  • Healthcare/Medical/Pharmaceutical
  • Aerospace/Defense
  • Retail/Wholesale/Distribution
  • Manufacturing
  • Education
  • Hospitality/Entertainment/Recreation/Travel
  • Energy and Utilities
  • Others

By Geography

  • North America
  • Europe
  • APAC
  • Middle East and Africa
  • Latin America

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Increased Cloud Assets Create New Playing Field for ITOSM Service Providers

The global IT operations and service management (ITOSM) market had reached US$17.44 bn in 2015. The market is on pace to exhibit a 6.5% CAGR between 2016 and 2024. Although the adoption of enterprise IT has palpably been on the rise in larger organizations, small and mid-sized businesses are still not entirely sold on the idea of investing in IT operations and service management because they continue to remain skeptical about the return on investment. While this challenges the growth of the ITOSM market's growth, it is also where untapped opportunities lie, TMR expects.

Nevertheless, as more organizations in the manufacturing and IT and telecom sectors vie to keep abreast of the latest trends in enterprise IT, particularly cloud computing, the deployment of IT operations and service management solutions is bound to increase, says TMR. The need for IT application management, workload management, and configuration will continue to mount, enabling the ITOSM market to be worth US$30.96 bn by the end of 2024.

Digital Service Management is a Trend Worth Taking Note Of

Digitization is making inroads into virtually every industry vertical leading multibillion-dollar opportunities to spring up for companies in the IT enterprise solutions and services business. The value of virtually each solution is being measured based on how agile, scalable, and responsive it is - especially in the context of cloud-based systems. Against this backdrop, investment sentiment relating to IT operations and service management is expected to remain positive.

This has resulted in a greater assortment of services being offered by companies competing for a larger share of the pie in the ITOSM market. A case in point would be BMC Software's announcement in February 2016 that it would be adding digital service management services and solutions to its existing mix of ITOSM offerings. Companies are also exploring takeovers and mergers to acquire digital service management (DSM) capabilities. Cisco Systems, Inc., for instance, has adopted this strategy by announcing an interest in DSM provider, DiviTech A/S.

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Asia Pacific to Exhibit Fastest Growth as Organizations Pursue a Public Cloud Strategy

Asia Pacific will be front and center of the global IT operations and service management (ITOSM) market in terms of growth rate. Countries such as China, India, Japan, and South Korea are witnessing rising investor interest in enterprise IT and, subsequently, ITOSM. This trend will manifest in the form of an 8.1% CAGR for the Asia Pacific ITOSM market through the report's forecast period. As the number of internet users in Asia Pacific rises and technologies such as 4G LTE make inroads in emerging economies, the amount of data generated is expected to soar. This factor will augur well for the growth of the ITOSM market. SMEs represent a massive untapped opportunity in the APAC region.

In 2015, ITOSM represented a US$5.70-bn opportunity in North America. The traditional ITOSM market is on the cusp of a sweeping digital transformation in North America, where enterprises want to be more agile and mobile. Innovation thus remains the cornerstone of growth for companies operating in the U.S. and Canada. This trend will add value to conventional suite of ITOSM services and put the North America ITOSM market firmly on the growth track.

In the Middle East and Africa, upcoming big-ticket events such as the 2022 FIFA World Cup in Qatar and the Dubai World Expo 2020 has prompted enterprises to invest more in analytics, rich media, and smart devices. This will lead to greater demand for ITOSM services and solutions in the Middle East and Africa.

Brazil leads in Latin America, in terms of technology adoption. The country is followed by others such as Mexico, Argentina, and Chile. The overall increase in IT expenditure and the launch of secure mobile platforms for enterprises will benefit the growth of the ITOSM market in Latin America.

Companies at the forefront of the global ITOSM market include: Microsoft Corporation, BMC Software Inc., Oracle Corp., IBM Corporation, HP Inc., CA Technology, Inc., and Dell, Inc.

Table of Contents

1. Preface

  • 1.1. Research Scope
  • 1.2. Market Segmentation
  • 1.3. Research Methodology

2. Executive Summary

  • 2.1. Global IT Operations and Services Management Market Snapshot
  • 2.2. Global IT Operations and Services Management Market Revenue, 2014 - 2024 (US$ Mn) and Year-on-Year Growth (%)

3. Global IT Operations and Services Management Market Analysis, 2014 - 2024 (US$ Mn)

  • 3.1. Key Trends Analysis
  • 3.2. Market Dynamics
    • 3.2.1. Drivers
    • 3.2.2. Restraints
    • 3.2.3. Opportunities
  • 3.3. Global IT Operations and Services Management Market Analysis, By Type, 2014-2024 (US$ Mn)
    • 3.3.1. ITSM
    • 3.3.2. ITOM
  • 3.4. Global IT Operations Management Market Analysis, By Type, 2014-2024 (US$ Mn)
    • 3.4.1. Configuration Automation and Discovery
    • 3.4.2. Event Management
    • 3.4.3. Cloud Provisioning
    • 3.4.4. Workload and IT Automation
  • 3.5. Global IT Operations and Services Management Market Analysis, By Industry Vertical, 2014 - 2024 (US$ Mn)
    • 3.5.1. Banking, Financial Services & Insurance (BFSI)
    • 3.5.2. Telecom and IT
    • 3.5.3. Government
    • 3.5.4. Healthcare/Medical/Pharmaceutical
    • 3.5.5. Aerospace/Defence
    • 3.5.6. Retail/Wholesale/Distribution
    • 3.5.7. Manufacturing
    • 3.5.8. Education
    • 3.5.9. Hospitality/Entertainment/Recreation/Travel
    • 3.5.10. Energy and Utilities
    • 3.5.11. Others
  • 3.6. Competitive Landscape
    • 3.6.1. Market Share of Key Players, 2015
    • 3.6.2. Market Positioning of Key Players, 2015
    • 3.6.3. Competitive Strategies Adopted by Leading Players

4. North America IT Operations and Services Management Market Analysis, 2014 - 2024 (US$ Mn)

  • 4.1. Key Trends Analysis
  • 4.2. North America IT Operations and Services Management Market Analysis, By Type, 2014-2024 (US$ Mn)
    • 4.2.1. ITSM
    • 4.2.2. ITOM
  • 4.3. North America IT Operations Management Market Analysis, By Type, 2014-2024 (US$ Mn)
    • 4.3.1. Configuration Automation and Discovery
    • 4.3.2. Event Management
    • 4.3.3. Cloud Provisioning
    • 4.3.4. Workload and IT Automation
  • 4.4. North America IT Operations and Services Management Market Analysis, By Industry Vertical, 2014 - 2024 (US$ Mn)
    • 4.4.1. Banking, Financial Services & Insurance (BFSI)
    • 4.4.2. Telecom and IT
    • 4.4.3. Government
    • 4.4.4. Healthcare/Medical/Pharmaceutical
    • 4.4.5. Aerospace/Defence
    • 4.4.6. Retail/Wholesale/Distribution
    • 4.4.7. Manufacturing
    • 4.4.8. Education
    • 4.4.9. Hospitality/Entertainment/Recreation/Travel
    • 4.4.10. Energy and Utilities
    • 4.4.11. Others
  • 4.5. North America IT Operations and Services Management Market Analysis, By Country, 2014 - 2024 (US$ Mn)
    • 4.5.1. U.S.
    • 4.5.2. Rest of North America

5. Europe IT Operations and Services Management Market Analysis, 2014 - 2024 (US$ Mn)

  • 5.1. Key Trends Analysis
  • 5.2. Europe IT Operations and Services Management Market Analysis, By Type, 2014-2024 (US$ Mn)
    • 5.2.1. ITSM
    • 5.2.2. ITOM
  • 5.3. Europe IT Operations Management Market Analysis, By Type, 2014-2024 (US$ Mn)
    • 5.3.1. Configuration Automation and Discovery
    • 5.3.2. Event Management
    • 5.3.3. Cloud Provisioning
    • 5.3.4. Workload and IT Automation
  • 5.4. Europe IT Operations and Services Management Market Analysis, By Industry Vertical, 2014 - 2024 (US$ Mn)
    • 5.4.1. Banking, Financial Services & Insurance (BFSI)
    • 5.4.2. Telecom and IT
    • 5.4.3. Government
    • 5.4.4. Healthcare/Medical/Pharmaceutical
    • 5.4.5. Aerospace/Defence
    • 5.4.6. Retail/Wholesale/Distribution
    • 5.4.7. Manufacturing
    • 5.4.8. Education
    • 5.4.9. Hospitality/Entertainment/Recreation/Travel
    • 5.4.10. Energy and Utilities
    • 5.4.11. Others
  • 5.5. Europe IT Operations and Services Management Market Analysis, By Country, 2014 - 2024 (US$ Mn)
    • 5.5.1. EU5 (UK, Germany, France, Italy and Spain)
    • 5.5.2. CIS
    • 5.5.3. Rest of Europe

6. Asia Pacific IT Operations and Services Management Market Analysis, 2014 - 2024 (US$ Mn)

  • 6.1. Key Trends Analysis
  • 6.2. Asia Pacific IT Operations and Services Management Market Analysis, By Type, 2014-2024 (US$ Mn)
    • 6.2.1. ITSM
    • 6.2.2. ITOM
  • 6.3. Asia Pacific IT Operations Management Market Analysis, By Type, 2014-2024 (US$ Mn)
    • 6.3.1. Configuration Automation and Discovery
    • 6.3.2. Event Management
    • 6.3.3. Cloud Provisioning
    • 6.3.4. Workload and IT Automation
  • 6.4. Asia Pacific IT Operations and Services Management Market Analysis, By Industry Vertical, 2014 - 2024 (US$ Mn)
    • 6.4.1. Banking, Financial Services & Insurance (BFSI)
    • 6.4.2. Telecom and IT
    • 6.4.3. Government
    • 6.4.4. Healthcare/Medical/Pharmaceutical
    • 6.4.5. Aerospace/Defence
    • 6.4.6. Retail/Wholesale/Distribution
    • 6.4.7. Manufacturing
    • 6.4.8. Education
    • 6.4.9. Hospitality/Entertainment/Recreation/Travel
    • 6.4.10. Energy and Utilities
    • 6.4.11. Others
  • 6.5. Asia Pacific IT Operations and Services Management Market Analysis, By Country, 2014 - 2024 (US$ Mn)
    • 6.5.1. China
    • 6.5.2. Japan
    • 6.5.3. Australasia
    • 6.5.4. South Asia
    • 6.5.5. Rest of Asia Pacific

7. Middle East and Africa (MEA) IT Operations and Services Management Market Analysis, 2014 - 2024 (US$ Mn)

  • 7.1. Key Trends Analysis
  • 7.2. MEA IT Operations and Services Management Market Analysis, By Type, 2014-2024 (US$ Mn)
    • 7.2.1. ITSM
    • 7.2.2. ITOM
  • 7.3. MEA IT Operations Management Market Analysis, By Type, 2014-2024 (US$ Mn)
    • 7.3.1. Configuration Automation and Discovery
    • 7.3.2. Event Management
    • 7.3.3. Cloud Provisioning
    • 7.3.4. Workload and IT Automation
  • 7.4. MEA IT Operations and Services Management Market Analysis, By Industry Vertical, 2014 - 2024 (US$ Mn)
    • 7.4.1. Banking, Financial Services & Insurance (BFSI)
    • 7.4.2. Telecom and IT
    • 7.4.3. Government
    • 7.4.4. Healthcare/Medical/Pharmaceutical
    • 7.4.5. Aerospace/Defence
    • 7.4.6. Retail/Wholesale/Distribution
    • 7.4.7. Manufacturing
    • 7.4.8. Education
    • 7.4.9. Hospitality/Entertainment/Recreation/Travel
    • 7.4.10. Energy and Utilities
    • 7.4.11. Others
  • 7.5. MEA IT Operations and Services Management Market Analysis, By Country, 2014 - 2024 (US$ Mn)
    • 7.5.1. GCC Region
    • 7.5.2. North Africa
    • 7.5.3. Southern Africa
    • 7.5.4. Rest of Middle East and Africa

8. Latin America IT Operations and Services Management Market Analysis, 2014 - 2024 (US$ Mn)

  • 8.1. Key Trends Analysis
  • 8.2. Latin America IT Operations and Services Management Market Analysis, By Type, 2014-2024 (US$ Mn)
    • 8.2.1. ITSM
    • 8.2.2. ITOM
  • 8.3. Latin America IT Operations Management Market Analysis, By Type, 2014-2024 (US$ Mn)
    • 8.3.1. Configuration Automation and Discovery
    • 8.3.2. Event Management
    • 8.3.3. Cloud Provisioning
    • 8.3.4. Workload and IT Automation
  • 8.4. Latin America IT Operations and Services Management Market Analysis, By Industry Vertical, 2014 - 2024 (US$ Mn)
    • 8.4.1. Banking, Financial Services & Insurance (BFSI)
    • 8.4.2. Telecom and IT
    • 8.4.3. Government
    • 8.4.4. Healthcare/Medical/Pharmaceutical
    • 8.4.5. Aerospace/Defence
    • 8.4.6. Retail/Wholesale/Distribution
    • 8.4.7. Manufacturing
    • 8.4.8. Education
    • 8.4.9. Hospitality/Entertainment/Recreation/Travel
    • 8.4.10. Energy and Utilities
    • 8.4.11. Others
  • 8.5. Latin America IT Operations and Services Management Market Analysis, By Country, 2014 - 2024 (US$ Mn)
    • 8.5.1. Brazil
    • 8.5.2. Rest of Latin America

9. Company Profiles

  • 9.1. IBM Corporation
    • 9.1.1. Company Details (HQ, Foundation Year, Employee Strength)
    • 9.1.2. Market Presence, By Segment and Geography
    • 9.1.3. Key Developments
    • 9.1.4. Strategy and Historical Roadmap
    • 9.1.5. Revenue and Operating Profits
  • 9.2. Oracle Corporation
    • 9.2.1. Company Details (HQ, Foundation Year, Employee Strength)
    • 9.2.2. Market Presence, By Segment and Geography
    • 9.2.3. Key Developments
    • 9.2.4. Strategy and Historical Roadmap
    • 9.2.5. Revenue and Operating Profits
  • 9.3. HP Inc.
    • 9.3.1. Company Details (HQ, Foundation Year, Employee Strength)
    • 9.3.2. Market Presence, By Segment and Geography
    • 9.3.3. Key Developments
    • 9.3.4. Strategy and Historical Roadmap
    • 9.3.5. Revenue and Operating Profits
  • 9.4. Compuware Corporation
    • 9.4.1. Company Details (HQ, Foundation Year, Employee Strength)
    • 9.4.2. Market Presence, By Segment and Geography
    • 9.4.3. Key Developments
    • 9.4.4. Strategy and Historical Roadmap
    • 9.4.5. Revenue and Operating Profits
  • 9.5. ServiceNow, Inc.
    • 9.5.1. Company Details (HQ, Foundation Year, Employee Strength)
    • 9.5.2. Market Presence, By Segment and Geography
    • 9.5.3. Key Developments
    • 9.5.4. Strategy and Historical Roadmap
    • 9.5.5. Revenue and Operating Profits
  • 9.6. LANDESK Software
    • 9.6.1. Company Details (HQ, Foundation Year, Employee Strength)
    • 9.6.2. Market Presence, By Segment and Geography
    • 9.6.3. Key Developments
    • 9.6.4. Strategy and Historical Roadmap
    • 9.6.5. Revenue and Operating Profits
  • 9.7. Cherwell Software Inc.
    • 9.7.1. Company Details (HQ, Foundation Year, Employee Strength)
    • 9.7.2. Market Presence, By Segment and Geography
    • 9.7.3. Key Developments
    • 9.7.4. Strategy and Historical Roadmap
    • 9.7.5. Revenue and Operating Profits
  • 9.8. BMC Software, Inc.
    • 9.8.1. Company Details (HQ, Foundation Year, Employee Strength)
    • 9.8.2. Market Presence, By Segment and Geography
    • 9.8.3. Key Developments
    • 9.8.4. Strategy and Historical Roadmap
    • 9.8.5. Revenue and Operating Profits
  • 9.9. ASG Software Solutions
    • 9.9.1. Company Details (HQ, Foundation Year, Employee Strength)
    • 9.9.2. Market Presence, By Segment and Geography
    • 9.9.3. Key Developments
    • 9.9.4. Strategy and Historical Roadmap
    • 9.9.5. Revenue and Operating Profits
  • 9.10. CA Technology, Inc.
    • 9.10.1. Company Details (HQ, Foundation Year, Employee Strength)
    • 9.10.2. Market Presence, By Segment and Geography
    • 9.10.3. Key Developments
    • 9.10.4. Strategy and Historical Roadmap
    • 9.10.5. Revenue and Operating Profits

List of Figures

  • Figure 1 Global ITOSM Market Revenue, 2015-2024 (US$ Bn) and Year-on-Year Growth (%)
  • Figure 2 Global ITOSM Market Share Analysis, By Type, 2015 and 2024 (%)
  • Figure 3 Global ITOM Market Share Analysis, By Type, 2015 and 2024 (%)
  • Figure 4 Global ITOSM Market Analysis, By Industry Verticals, 2015 and 2024 (%)
  • Figure 5 Company Share (%)
  • Figure 6 North America ITOSM Market Revenue, 2015 and 2024 (US$ Bn) and Y-o-Y Growth (%)
  • Figure 7 North America ITOSM Market Share Analysis, By Type, 2015 and 2024 (%)
  • Figure 8 North America ITOM Market Share Analysis, By Type, 2015 and 2024 (%)
  • Figure 9 North America ITOSM Market Analysis, By Industry Verticals, 2015 and 2024 (%)
  • Figure 10 Europe ITOSM Market Revenue, 2015 and 2024 (US$ Bn) and Y-o-Y Growth (%)
  • Figure 11 Europe ITOSM Market Share Analysis, By Type, 2015 and 2024 (%)
  • Figure 12 Europe ITOM Market Share Analysis, By Type, 2015 and 2024 (%)
  • Figure 13 Europe ITOSM Market Analysis, By Industry Verticals, 2015 and 2024 (%)
  • Figure 14 Asia Pacific ITOSM Market Revenue, 2015 and 2024 (US$ Bn) and Y-o-Y Growth (%)
  • Figure 15 Asia Pacific ITOSM Market Share Analysis, By Type, 2015 and 2024 (%)
  • Figure 16 Asia Pacific ITOM Market Share Analysis, By Type, 2015 and 2024 (%)
  • Figure 17 Asia Pacific ITOSM Market Analysis, By Industry Verticals, 2015 and 2024 (%)
  • Figure 18 MEA ITOSM Market Revenue, 2015 and 2024 (US$ Bn) and Y-o-Y Growth (%)
  • Figure 19 MEA ITOSM Market Share Analysis, By Type, 2015 and 2024 (%)
  • Figure 20 MEA ITOM Market Share Analysis, By Type, 2015 and 2024 (%)
  • Figure 21 MEA ITOSM Market Analysis, By Industry Verticals, 2015 and 2024 (%)
  • Figure 22 Latin America ITOSM Market Revenue, 2015 and 2024 (US$ Bn) and Y-o-Y Growth (%)
  • Figure 23 Latin America ITOSM Market Share Analysis, By Type, 2015 and 2024 (%)
  • Figure 24 Latin America ITOM Market Share Analysis, By Type, 2015 and 2024 (%)
  • Figure 25 Latin America ITOSM Market Share Analysis, By Industry Verticals, 2015 and 2024 (%)
  • Figure 26 North America ITOSM Market Share Analysis, Country Snippets, 2015 and 2024 (%)
  • Figure 27 Europe ITOSM Market Share Analysis, By Country Snippets, 2015 and 2024 (%)
  • Figure 28 Asia Pacific ITOSM Market Share Analysis, By Country Snippets, 2015 and 2024 (%)
  • Figure 29 MEA ITOSM Market Share Analysis, By Country Snippets, 2015 and 2024 (%)
  • Figure 30 Latin America ITOSM Market Share Analysis, By Country Snippets, 2015 and 2024 (%)

List of Tables

  • Table 1 Global ITOSM Market Revenue, By Type, 2014 - 2024 (US$ Bn)
  • Table 2 Global ITOM Market Revenue, By Type, 2014 - 2024 (US$ Bn)
  • Table 3 Global ITOSM Market Revenue, By Industry Verticals, 2014 - 2024 (US$ Bn)
  • Table 4 North America ITOSM Market Share Analysis, By Type, 2014 - 2024 (US$ Bn)
  • Table 5 North America ITOM Market Share Analysis, By Type, 2014 - 2024 (US$ Bn)
  • Table 6 North America ITOSM Market Analysis, By Industry Verticals, 2014 - 2024 (US$ Bn)
  • Table 7 Europe ITOSM Market Share Analysis, By Type, 2014 - 2024 (US$ Bn)
  • Table 8 Europe ITOM Market Share Analysis, By Type, 2014 - 2024 (US$ Bn)
  • Table 9 Europe ITOSM Market Analysis, By Industry Verticals, 2014 - 2024 (US$ Bn)
  • Table 10 Asia Pacific ITOSM Market Share Analysis, By Type, 2014 - 2024 (US$ Bn)
  • Table 11 Asia Pacific ITOM Market Share Analysis, By Type, 2014 - 2024 (US$ Bn)
  • Table 12 Asia Pacific ITOSM Market Analysis, By Industry Verticals, 2014 - 2024 (US$ Bn)
  • Table 13 MEA ITOSM Market Share Analysis, By Type, 2014 - 2024 (US$ Bn)
  • Table 14 MEA ITOM Market Share Analysis, By Type, 2014 - 2024 (US$ Bn)
  • Table 15 MEA ITOSM Market Analysis, By Industry Verticals, 2014 - 2024 (US$ Bn)
  • Table 16 Latin America ITOSM Market Share Analysis, By Type, 2014 - 2024 (US$ Bn)
  • Table 17 Latin America ITOM Market Share Analysis, By Type, 2014 - 2024 (US$ Bn)
  • Table 18 Latin America ITOSM Market Analysis, By Industry Verticals, 2014 - 2024 (US$ Bn)
  • Table 19 North America ITOSM Market Analysis, By Country Snippets, 2014 - 2024 (US$ Bn)
  • Table 20 Europe ITOSM Market Analysis, By Country Snippets, 2014 - 2024 (US$ Bn)
  • Table 21 Asia Pacific ITOSM Market Analysis, By Country Snippets, 2014 - 2024 (US$ Bn)
  • Table 22 MEA ITOSM Market Analysis, By Country Snippets, 2014 - 2024 (US$ Bn)
  • Table 23 Latin America ITOSM Market Analysis, By Country Snippets, 2014 - 2024 (US$ Bn
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