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市場調查報告書

語音辨識及說話者識別的市場分析、預測:各種用途 (消費者、客服中心、醫療、企業、金融、零售、政府、法執行、國防)

Voice and Speech Recognition - Consumer, Call Center, Healthcare, Enterprise, Finance, Retail, Government, Law Enforcement and Defense Applications: Market Analysis and Forecasts

出版商 Tractica 商品編碼 332285
出版日期 內容資訊 英文 53 Pages; 62 Tables, Charts & Figures
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語音辨識及說話者識別的市場分析、預測:各種用途 (消費者、客服中心、醫療、企業、金融、零售、政府、法執行、國防) Voice and Speech Recognition - Consumer, Call Center, Healthcare, Enterprise, Finance, Retail, Government, Law Enforcement and Defense Applications: Market Analysis and Forecasts
出版日期: 2015年06月10日 內容資訊: 英文 53 Pages; 62 Tables, Charts & Figures
簡介

全球語音辨識及說話者識別的市場收益,預計從2015年到2024年以40%的年複合成長率推移,從2015年的2億4900萬美元,到2024年成長到51億美元的規模。預期有最大成長的部門,為消費者直接相關的行動裝置認證和穿戴式設備控制。

本報告提供聽聲語音辨識與識別說話者的說話者識別的市場相關調查、市場成長的推進因素和進入的障礙、語音辨識、說話者識別的主要利用案例、技術概要與課題、法律規章上的課題、主要參與企業、語音/說話者、用途、利用法、各地區的市場規模的變化與預測、建議等相關彙整。

第1章 摘要整理

第2章 市場

  • 市場概要
  • 市場促進因素
    • 生物識別模式通用的推進因素
    • 認證、特定
    • 產業用
    • 個人
    • 消費者容量增加
    • 不用支出資本或小額
    • 自然行為的會話
    • 不用智慧型手機
    • 容易取消、重新發行
    • 詐欺檢測能力
  • 市場障礙
    • 生物識別市場通用的障礙
    • 以同樣的利用法與其他生物辨識的競爭
    • 難以進入國民ID、生物識別護照、有選舉權者登記
    • 周圍的噪音
    • 說話是公共活動
  • 語音辨識、說話者識別主要的利用案例
    • 汽車控制
    • 客服中心認證
    • 客服中心詐欺削減
    • 照護供應商的存取
    • 消費者用設備的認證
    • 企業IT安全
    • 詐欺檢測:金融業
    • 詐欺調查:零售業
    • 政府用IT系統的保護
    • 辨識人物
    • 行動銀行
    • 患者醫療記錄的存取
    • 適合個人的飯店/娛樂
    • 藥物的處方
    • 在銷售處的付款
    • 生存證明
    • 出缺勤記錄
    • 自助銀行分店
    • 汽車保險
    • 穿戴式設備控制
  • 法律規章上的課題
    • 個人信息的隱私
    • 產業固有的隱私上的法規
  • 各地區差異
    • 北美
    • 歐洲
    • 亞太地區
    • 南美
    • 中東、非洲

第3章 技術

  • 技術概要
    • 說話者識別 vs 語音辨識
    • 只軟體
    • 硬體設備必要條件
  • 準確度
    • 登記率
    • FRR (本人拒絕率)
    • FAR (他人接受率)
    • 可取消的ID
  • 反應時間
  • 連續說話者認證
  • 可靠的運算地帶

第4章 主要加入企業

  • Agnitio
  • Auraya
  • Fulcrum Biometrics
  • LaserLock
  • M2SYS Biometrics
  • Neurotechnology
  • Nuance
  • Pindrop Security
  • Sensory
  • SpeechFX
  • Uniphore
  • VoiceTrust
  • VoiceVault

第5章 市場預測

  • 簡介
  • 預測手法、前提條件
  • 各地區預測
    • 整體市場預測:語音辨識及說話者識別
    • 語音辨識的預測
    • 說話者識別的預測
  • 各產業預測
  • 各利用法預測
  • 總論、建議

第6章 企業目錄

第7章 大寫字母及簡稱清單

第8章 目錄

第9章 圖表一覽

第10章 分析範圍、資訊來源、分析方法、註記

目錄
Product Code: VSR-15

Speech and voice recognition, sometimes referred to collectively as speaker recognition, are a microcosm of the entire biometrics market: mature technology that is finally finding a market, with abundant opportunity over the next 10 years. Speaking is a natural activity and speaker recognition software takes advantage of that fact. Voice recognition software can provide user verification while the user is speaking without requiring any special phrases or questions. Meanwhile, speech recognition has been seen for years in automobiles and in recent abundance in mobile devices. Like all other biometrics markets, this one is driven by use cases. Vendors are flexible: they package their software with full solutions for particular industry use cases, or sell software development kits (SDKs) to companies that wish to build their own.

The report differentiates between speech recognition - listening for words, with or without context - and voice recognition - identifying someone by how they form sounds. Speech recognition is generally more useful for controlling devices. Voice recognition is generally more useful for identifying people, even to the point of some vendors building voice print databases for call center clients - to identify repeat callers or known fraudsters. However, speech and voice recognition can both be sold into many of the same industries and sometimes overlap in a single solution. Starting from a base of $249 million in 2015, Tractica forecasts that global speech and voice biometrics revenue will reach $5.1 billion by 2024, with cumulative revenue for the 10-year period totaling $19 billion at a compound annual growth rate (CAGR) of 40%. The strongest markets are likely to be consumer-facing: mobile device authentication and control of wearable devices. On the enterprise side, the growth markets are expected to include call centers, government IT, enterprise IT, and healthcare.

This Tractica report examines market and technology issues for speech and voice recognition biometrics software, including 10-year forecasts for revenue and software licenses during the period from 2015 through 2024. The report examines 20 use cases specific to voice and speech recognition, including other modalities that may compete for business in the same use cases. Profiles of key industry players are also included.

Key Questions Addressed:

  • What is the size of the market for speech and voice recognition software by region, industry, and use case?
  • What are the likely software licensing volumes by region, industry, and use case?
  • Which industries represent the largest opportunities for speech and voice recognition?
  • What are the key use cases that will drive growth of the speech and voice market?
  • What are other market drivers and barriers for voice and speech recognition?
  • Who are the key innovators and market leaders in voice and speech recognition?

Who Needs This Report?

  • Voice and speech recognition software companies
  • Mobile network operators
  • Mobile device manufacturers
  • Call center solution providers
  • Enterprise users of biometrics
  • Systems integrators
  • Government agencies
  • Investor community

Table of Contents

1. Executive Summary

  • 1.1. A Market Poised for Takeoff
  • 1.2. Market Forecast

2. Market Issues

  • 2.1. Market Overview
  • 2.2. Market Drivers
    • 2.2.1. Common Drivers of Biometric Modalities
    • 2.2.2. Authentication/Identification
    • 2.2.3. Business Use
    • 2.2.4. Personal Use
    • 2.2.5. Growing Consumer Acceptance
    • 2.2.6. Little or No Capital Expenditure
    • 2.2.7. Speaking Is a Natural Activity
    • 2.2.8. Does Not Require a Smartphone
    • 2.2.9. Easy to Revoke and Reissue
    • 2.2.10. Fraud Detection Capabilities
  • 2.3. Market Barriers
    • 2.3.1. Common Barriers in Biometrics Markets
    • 2.3.2. Other Biometrics Compete for Same Use Case
    • 2.3.3. Difficult to Participate in National ID, Biometric Passport, Voter Registration
    • 2.3.4. Ambient Noise
    • 2.3.5. Speaking Is a Public Activity
  • 2.4. Key Use Cases for Speech and Voice Recognition
    • 2.4.1. Automotive Controls
    • 2.4.2. Call Center Authentication
    • 2.4.3. Call Center Fraud Reduction
    • 2.4.4. Care Provider Access
    • 2.4.5. Consumer Device Authentication
    • 2.4.6. Enterprise IT Security
    • 2.4.7. Fraud Identification - Financial Industry
    • 2.4.8. Fraud Investigation - Retail Industry
    • 2.4.9. Government IT System Protection
    • 2.4.10. Identify Persons of Interest
    • 2.4.11. Mobile Banking - High Value Second Factor
    • 2.4.12. Patient Medical Record Access
    • 2.4.13. Personalized Hospitality/Entertainment
    • 2.4.14. Pharmacy Dispensing
    • 2.4.15. Point of Sale Payment
    • 2.4.16. Proof of Life
    • 2.4.17. Time and Attendance
    • 2.4.18. Unstaffed Bank Branches
    • 2.4.19. Vehicle Insurance
    • 2.4.20. Wearable Device Control
  • 2.5. Regulatory Issues
    • 2.5.1. Personal Data Privacy
    • 2.5.2. Industry-Specific Privacy Legislation
  • 2.6. Regional Differences
    • 2.6.1. North America
    • 2.6.2. Europe
    • 2.6.3. Asia Pacific
    • 2.6.4. Latin America
    • 2.6.5. Middle East & Africa

3. Technology Issues

  • 3.1. Technology Overview
    • 3.1.1. Voice Recognition versus Speech Recognition
    • 3.1.2. Software Only
    • 3.1.3. Hardware Requirements
  • 3.2. Accuracy
    • 3.2.1. Enrollment Rates
    • 3.2.2. False Reject Rates
    • 3.2.3. False Accept Rates
    • 3.2.4. Revocable Identities
  • 3.3. Response Times
  • 3.4. Continuous Voice Authentication
  • 3.5. Trusted Computing Zone

4. Key Industry Players

  • 4.1. Agnitio
  • 4.2. Auraya
  • 4.3. Fulcrum Biometrics
  • 4.4. LaserLock
  • 4.5. M2SYS Biometrics
  • 4.6. Neurotechnology
  • 4.7. Nuance
  • 4.8. Pindrop Security
  • 4.9. Sensory
  • 4.10. SpeechFX
  • 4.11. Uniphore
  • 4.12. VoiceTrust
  • 4.13. VoiceVault

5. Market Forecasts

  • 5.1. Introduction to Forecasts
  • 5.2. Forecast Methodology and Assumptions
  • 5.3. Forecasts by Region
    • 5.3.1. Total Voice and Speech Recognition Forecasts
    • 5.3.2. Speech Recognition Forecasts
    • 5.3.3. Voice Recognition Forecasts
  • 5.4. Forecasts by Industry
  • 5.5. Forecasts by Use Case
  • 5.6. Conclusions and Recommendations

6. Company Directory

7. Acronym and Abbreviation List

8. Table of Contents

9. Table of Charts and Figures

10. Scope of Study, Sources and Methodology, Notes

List of Charts, Figures, and Tables

Charts

  • Annual Voice and Speech Biometrics Revenue by Region, World Markets: 2015-2024
  • Cumulative Voice and Speech Biometrics Revenue by Region, World Markets: 2015-2024
  • Annual Voice and Speech Recognition Seats by Region, World Markets: 2015-2024
  • Annual Speech Recognition Revenue by Region, World Markets: 2015-2024
  • Annual Speech Recognition Seats by Region, World Markets: 2015-2024
  • Annual Voice Recognition Revenue by Region, World Markets: 2015-2024
  • Annual Voice Recognition Seats by Region, World Markets: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Industry, World Markets: 2015-2024
  • Annual Voice and Speech Recognition Seats by Industry, World Markets: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Use Case, World Markets: 2015-2024
  • Annual Voice and Speech Recognition Seats by Use Case, World Markets: 2015-2024

Figures

  • Crossover Error Rate Compared to False Accept and False Reject Rates

Tables

  • Annual Voice and Speech Biometrics Revenue by Region, World Markets: 2015-2024
  • Cumulative Voice and Speech Biometrics Revenue by Region, World Markets: 2015-2024
  • Year-on-Year % Change, Voice and Speech Biometrics Revenue by Region, World Markets: 2015-2024
  • Annual Voice and Speech Recognition Seats by Region, World Markets: 2015-2024
  • Cumulative Voice and Speech Recognition Seats by Region, World Markets: 2015-2024
  • Year-on-Year % Change, Voice and Speech Recognition Seats by Region, World Markets: 2015-2024
  • Annual Speech Recognition Revenue by Region, World Markets: 2015-2024
  • Cumulative Speech Recognition Revenue by Region, World Markets: 2015-2024
  • Year-on-Year % Change, Speech Recognition Revenue by Region, World Markets: 2015-2024
  • Annual Speech Recognition Seats by Region, World Markets: 2015-2024
  • Cumulative Speech Recognition Seats by Region, World Markets: 2015-2024
  • Year-on-Year % Change, Speech Recognition Seats by Region, World Markets: 2015-2024
  • Annual Voice Recognition Revenue by Region, World Markets: 2015-2024
  • Cumulative Voice Recognition Revenue by Region, World Markets: 2015-2024
  • Year-on-Year % Change, Voice Recognition Revenue by Region, World Markets: 2015-2024
  • Annual Voice Recognition Seats by Region, World Markets: 2015-2024
  • Cumulative Voice Recognition Seats by Region, World Markets: 2015-2024
  • Year-on-Year % Change, Voice Recognition Seats by Region, World Markets: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Industry, North America: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Industry, Europe: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Industry, Asia Pacific: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Industry, Latin America: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Industry, Middle East and Africa: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Industry, World Markets: 2015-2024
  • Cumulative Voice and Speech Recognition Revenue by Industry, World Markets: 2015-2024
  • Year-on-Year % Change, Voice and Speech Recognition Revenue by Industry, World Markets: 2015-2024
  • Annual Voice and Speech Recognition Seats by Industry, North America: 2015-2024
  • Annual Voice and Speech Recognition Seats by Industry, Europe: 2015-2024
  • Annual Voice and Speech Recognition Seats by Industry, Asia Pacific: 2015-2024
  • Annual Voice and Speech Recognition Seats by Industry, Latin America: 2015-2024
  • Annual Voice and Speech Recognition Seats by Industry, Middle East and Africa: 2015-2024
  • Annual Voice and Speech Recognition Seats by Industry, World Markets: 2015-2024
  • Cumulative Voice and Speech Recognition Seats by Industry, World Markets: 2015-2024
  • Year-on-Year % Change, Voice and Speech Recognition Seats by Industry, World Markets: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Use Case, North America: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Use Case, Europe: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Use Case, Asia Pacific: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Use Case, Latin America: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Use Case, Middle East and Africa: 2015-2024
  • Annual Voice and Speech Recognition Revenue by Use Case, World Markets: 2015-2024
  • Cumulative Voice and Speech Recognition Revenue by Use Case, World Markets: 2015-2024
  • Year-on-Year % Change, Voice and Speech Recognition Revenue by Use Case, World Markets: 2015-2024
  • Annual Voice and Speech Recognition Seats by Use Case, North America: 2015-2024
  • Annual Voice and Speech Recognition Seats by Use Case, Europe: 2015-2024
  • Annual Voice and Speech Recognition Seats by Use Case, Asia Pacific: 2015-2024
  • Annual Voice and Speech Recognition Seats by Use Case, Latin America: 2015-2024
  • Annual Voice and Speech Recognition Seats by Use Case, Middle East and Africa: 2015-2024
  • Annual Voice and Speech Recognition Seats by Use Case, World Markets: 2015-2024
  • Cumulative Voice and Speech Recognition Seats by Use Case, World Markets: 2015-2024
  • Year-on-Year % Change, Voice and Speech Recognition Seats by Use Case, World Markets: 2015-2024
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