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市場調查報告書

南美的礦業中維修和售後市場的偏好

Maintenance and Aftermarket Preferences in Latin American Mining, 2015

出版商 GlobalData 商品編碼 342025
出版日期 內容資訊 英文 33 Pages
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南美的礦業中維修和售後市場的偏好 Maintenance and Aftermarket Preferences in Latin American Mining, 2015
出版日期: 2015年10月17日 內容資訊: 英文 33 Pages
簡介

本報告提供南美的礦業部門的客戶偏好調查分析,以礦山管理者,採購管理者的採訪為基礎,以秘魯、智利、哥倫比亞、巴西的維修與售後市場服務偏好的影響要素為焦點,提供有系統的資訊。

第1章 摘要整理

第2章 售後市場的偏好

  • 零件採購使用的企業的種類
  • 零件採購使用的企業的種類:各礦山類型
  • 零件採購使用的企業的種類:各企業規模
  • 零件採購使用的企業的種類:各商品群組
  • 零件採購使用的企業的種類:各國
  • 供應商的機會概要

第3章 設備的售後服務偏好

  • 設備的售後服務的偏好:各礦山類型
  • 設備的售後服務的偏好:各企業規模
  • 設備的售後服務的偏好:各商品群組
  • 設備的售後服務的偏好:各國
  • 供應商維修市場服務的機會

第4章 服務契約的偏好

  • 服務契約的偏好:各礦山類型
  • 服務契約的偏好:各企業規模
  • 服務契約的偏好:各國
  • 服務契約的偏好:各商品群組
  • 建立符合市場的契約

第5章 結論

第6章 附錄1

第7章 附錄2

第8章 附錄3

圖表

目錄
Product Code: MMIN0023MR

This report provides a detailed analysis of customer preferences throughout the Latin American mining sector, focusing on preferences for maintenance and aftermarket services in countries including Peru, Chile, Colombia and Brazil. The analysis is based on Timetric's extensive survey of over 100 decision makers across 76 operating mines throughout Latin America.

Areas of analysis include:

  • Customer preferences for maintenance and aftermarket support structure. These include opting for either original equipment manufacturers (OEMs) or independent third parties as providers of three equipment parts categories: strategic parts, non-strategic parts and processing-related equipment.
  • After sales equipment support preferences across three options; 'work with me', 'do it for me'; and 'do it myself'.
  • Preferences for type of service contract, including maintenance only, operation and maintenance, and life cycle management.
  • In each case responses are analysed by mine type, company size, commodity and major country (Peru, Chile, Colombia and Brazil).

Summary

Overall trends in the data revealed:

  • While OEMs dominate the supply of strategic parts with 45% choosing purely OEMs and 54% a mix of OEMs and third parties, third parties have a greater penetration of non-strategic parts. Availability of spare parts is a key weakness for OEMs, which provides third parties with an opportunity to gain further share unless the OEMs improve their supply and logistics structures.
  • After-sales equipment support preferences show over half (53%) of respondents want regular input from their manufacturer, whilst 35% prefer to outsource support work, the largest share of any mining region.
  • Service contract preferences show miners favor operation and maintenance contracts (40%) ahead of the simpler maintenance-only contract (36%), while life cycle management is the least preferred but still favoured by 22% of respondents.
  • Opportunities for life cycle management services are greatest within Peru and Brazil, and for the base metals and iron ore industries.

Scope

  • The report is based on responses from a survey of over 100 senior decision makers at operating Latin American mines, responsible for the purchase of equipment for plant and mine operations, along with its consumables.
  • Survey respondents came from 14 different countries including: Peru, Chile, Colombia, Brazil, Mexico, Venezuela, the Dominican Republic and Bolivia.
  • This included four main commodity groups and a range of surface and underground mining operations.

Reasons To Buy

  • Understand mining companies' use of original equipment manufacturers (OEMs) or third parties for equipment parts and for processing equipment needs. Also how these preferences vary by commodity, company size and country.
  • Gain knowledge of mining company preferences for after-sales support structure, and identify the services required based on mine type, company size and commodity.
  • Identify the service contract preferences of mines throughout Latin America, and compare across mine type, commodity group, country and company size.

Table of Contents

1. Executive Summary

2. Aftermarket Preferences

  • 2.1. Types of Companies Used for Parts
  • 2.2. Types of Companies Used for Parts by Mine Type
  • 2.3. Types of Companies Used for Parts by Company Size
  • 2.4. Types of Companies Used for Parts by Commodity Group
  • 2.5. Types of Companies Used for Parts by Country
  • 2.6. A Summary of Opportunities for Suppliers

3. After-Sales Equipment Support Preferences

  • 3.1. After-Sales Equipment Support Preferences by Mine Type
  • 3.2. After-Sales Equipment Support Preferences by Company Size
  • 3.3. After-Sales Equipment Support Preferences by Commodity Group
  • 3.4. After-Sales Equipment Support Preferences by Country
  • 3.5. Opportunities for Suppliers of Aftermarket Services

4. Service Contract Preferences

  • 4.1. Service Contract Preferences by Mine Type
  • 4.2. Service Contract Preferences by Company Size
  • 4.3. Service Contract Preferences by Country
  • 4.4. Service Contract Preferences by Commodity Group
  • 4.5. Structuring Contracts to Suit Markets

5. Conclusion

6. Appendix I

7. Appendix II

  • 7.1. Survey Background
  • 7.2. Analysis of the Survey Sample

8. Appendix III

  • 8.1. What is This Report About?
  • 8.2. Methodology
  • 8.3. Contact Timetric
  • 8.4. About Timetric
  • 8.5. Disclaimer

List of Tables

  • Table 1: Types of Company Used for Parts by Category (%), 2015
  • Table 2: Use of Third Parties and Mix of OEMs/Third Parties by Company Size (%), 2015
  • Table 3: Use of Third Parties and Mix of OEMs/Third Parties by Commodity Group (%), 2015
  • Table 4: Use of Third Parties and Mix of OEMs/Third Parties by Country (%), 2015
  • Table 5: After-Sales Equipment Support Preferences (%), 2015
  • Table 6: Preferences for After-Sales Support by Mine Type (%), 2015
  • Table 7: Preferences for After-Sales Support by Company Size (%), 2015
  • Table 8: Preferences for After-Sales Support by Commodity Group (%), 2015
  • Table 9: Preferences for After-Sales Support by Country (%), 2015
  • Table 10: Preferences for Service Contracts, 2015
  • Table 11: Preferences for Service Contracts by Mine Type (%), 2015
  • Table 12: Preferences for Service Contracts by Company Size (%), 2015
  • Table 13: Preferences for Service Contracts by Country (%), 2015
  • Table 14: Preferences for Service Contracts by Commodity Group (%), 2015

List of Figures

  • Figure 1: Number of Active Mines in Key Countries in Latin America, 2015
  • Figure 2: Types of Companies Used for Parts by Category (%), 2015
  • Figure 3: Types of Companies Used for Parts by Category (%), 2015
  • Figure 4: Use of Independent Third-Parties and Mix of OEMs and Third Parties by Mine Type (%), 2015
  • Figure 5: Use of Third Parties and Mix of OEMs/Third Parties by Company Size (%), 2015
  • Figure 6: Use of Third Parties and Mix of OEMs/Third Parties by Commodity Group (%), 2015
  • Figure 7: Use of Third Parties and Mix of OEMs/Third Parties by Country (%), 2015
  • Figure 8: After-Sales Equipment Support Preference (%), 2015
  • Figure 9: Preferences for After-Sales Support by Mine Type (%), 2015
  • Figure 10: Preferences for After-Sales Support by Company Size (%), 2015
  • Figure 11: Preferences for After-Sales Support by Commodity Group (%), 2015
  • Figure 12: Preferences for After-Sales Support by Country (%), 2015
  • Figure 13: Preferences for Service Contracts (%), 2015
  • Figure 14: Preferences for Service Contracts by Mine Type (%), 2015
  • Figure 15: Preferences for Service Contracts by Company Size (%), 2015
  • Figure 16: Preferences for Service Contracts by Country (%), 2015
  • Figure 17: Preferences for Service Contracts by Commodity Group (%), 2015
  • Figure 18: Latin America Respondent Countries (%), 2015
  • Figure 19: Latin America Respondents by Mine Type (%), 2015
  • Figure 20: Latin America Respondents by Commodity Group (%), 2015
  • Figure 21: Latin America Respondents by Company Size (%), 2015
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