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市場調查報告書

北美的礦業的維修和售後市場的偏好

Maintenance and Aftermarket Preferences in Mining for North America, 2015

出版商 GlobalData 商品編碼 334711
出版日期 內容資訊 英文 32 Pages
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北美的礦業的維修和售後市場的偏好 Maintenance and Aftermarket Preferences in Mining for North America, 2015
出版日期: 2015年07月07日 內容資訊: 英文 32 Pages
簡介

本報告提供北美的礦業部門的客戶偏好調查分析,以礦山管理者,採購管理者的採訪為基礎,提供加拿大和美國的維修售後市場服務偏好的影響要素為焦點之系統性資訊。

第1章 摘要整理

第2章 售後市場的偏好

  • 零件採購使用的企業的種類
  • 加拿大 vs. 美國
  • 供應商的機會概要

第3章 設備的售後服務的偏好

  • 各企業規模,各礦山類型
  • 各商品
  • 加拿大 vs. 美國:設備的售後服務比較
  • 供應商維修市場服務的機會

第4章 服務契約的偏好

  • 各企業規模
  • 加拿大 vs. 美國
  • 各商品
  • 建立配合市場的契約

第5章 結論

第6章∼第8章 附錄

圖表

目錄
Product Code: MMIN0019MR

This report provides a detailed analysis of customer preferences throughout the Northern American mining sector, focusing on the factors that influence preferences for maintenance and aftermarket services across Canada and the US. The analysis is based on Timetric's extensive survey of 100 mine managers and procurement managers.

Areas of analysis include:

  • Customer preferences for maintenance and aftermarket support structure. These include opting for either original equipment manufacturers (OEMs) or independent third parties as providers of three equipment parts categories: strategic parts, non-strategic parts and processing-related equipment.
  • After sales equipment support preferences across three options; 'work with me', 'do it for me'; and 'do it myself'.
  • Preferences for type of service contract, including maintenance only, operation and maintenance, and life cycle management.
  • In each case responses are analysed by mine type, company size, commodity and country.

Summary

Overall trends in the data revealed:

  • OEMs dominate the market for strategic parts, with 55% of respondents reporting that they only use OEMs for such parts, while 43% use a mix of both OEM and third-party providers. The small remainder uses only third-party-providers.
  • North America is the one global mining region where third parties have an advantage. Some 41% of underground respondents involve third-party providers for strategic parts, versus 31% for surface respondents.
  • 66% of respondents prefer a 'work with me' structure, with regular interaction with equipment suppliers to provide them with support services. This is in comparison to those who prefer to completely outsource support (12%) and those preferring to conduct all work in-house (22%).
  • 'Maintenance only' is the preferred service contract in North America, with almost half (44%) of respondents outlining their preference for this structure.

Scope

The survey is based on responses from over 100 senior managers and decision makers at North American mines and provides detailed analysis of maintenance and aftermarket preferences. Survey respondents came from either Canada or the United States. This included 4 different commodity groups and a range of surface and underground mining operations.

Reasons To Buy

  • Understand mining companies' use of original equipment manufacturers (OEMs) or third parties for equipment parts and for processing equipment needs. Also how these preferences vary by commodity, company size and region.
  • Gain knowledge of mining company preferences for after-sales support structure, and identify the services required based on mine type, company size and commodity.
  • Understand the importance mining companies place on service and maintenance costs and capabilities. Then compare the results with the actual rated performance of these equipment manufacturers.
  • Identify the service contract preferences of mines in North America, and compare across mine type, region and company size.

Table of Contents

1. Executive Summary

2. Aftermarket Preferences

  • 2.1. Types of Company Used for Parts
  • 2.2. Canada vs the US
  • 2.3. A Summary of Opportunities for Suppliers

3. After-Sales Equipment Support Preferences

  • 3.1. After-Sales Equipment Support Preferences by Company Size and Mine Type
  • 3.2. After-Sales Equipment Support Preferences by Commodity
  • 3.3. Canada vs the US - Comparison of After-Sales Equipment Support
  • 3.4. Opportunities for Suppliers of Aftermarket Services

4. Service Contract Preferences

  • 4.1. Service Contract Preferences by Company Size
  • 4.2. Service Contract Preferences between Canada and the US
  • 4.3. Service Contract Preferences by Commodity
  • 4.4. Structuring Contracts to Suit Markets

5. Conclusion

6. Appendix I

7. Appendix II

  • 7.1. Survey Background
  • 7.2. Analysis of the Survey Sample

8. Appendix III

  • 8.1. What is This Report About?
  • 8.2. Methodology
  • 8.3. Contact Timetric
  • 8.4. About Timetric
  • 8.5. Disclaimer

List of Tables

  • Table 1: Types of Company Used for Parts by Category (%), 2015
  • Table 2: Use of Third Parties and Mix of OEMs/Third Parties by Company Size (%), 2015
  • Table 3: Use of Third Parties and Mix of OEMs/Third Parties by Commodity Group (%), 2015
  • Table 4: Use of Third Parties and Mix of OEMs/Third Parties by Country (%), 2015
  • Table 5: After-Sales Equipment Support Preference (%), 2015
  • Table 6: Preferences for After-Sales Support by Country (%), 2015
  • Table 7: Preferences for After-Sales Support by Commodity (%), 2015
  • Table 8: Preference for Service Contracts (%), 2015

List of Figures

  • Figure 1: Operating Mines in the US and Canada, 2015
  • Figure 2: Types of Company Used for Parts by Category (%), 2015
  • Figure 3: Use of Independent Third-Parties and Mix of OEMs and Third Parties by Mine Type (%), 2015
  • Figure 4: Use of Third Parties and Mix of OEMs/Third Parties by Company Size (%), 2015
  • Figure 5: Use of Third Parties and Mix of OEMs/Third Parties by Commodity Group (%), 2015
  • Figure 6: Use of Third Parties and Mix of OEMs/Third Parties by Country (%), 2015
  • Figure 7: After-Sales Equipment Support Preference (%), 2015
  • Figure 8: Preferences for After-Sales Support by Mine Type and Company Size (%), 2015
  • Figure 9: Preferences for After-Sales Support by Mine Type and Company Size (%), 2015
  • Figure 10: Preferences for After-Sales Support by Commodity (%), 2015
  • Figure 11: Preferences for After-Sales Support by Region (%), 2015
  • Figure 12: Preferences for Service Contracts (%), 2015
  • Figure 13: Preferences for Service Contracts by Mine Type (%), 2015
  • Figure 14: Preference for Service Contracts by Company Size (%), 2015
  • Figure 15: Preferences for Service Contracts by Region (%), 2015
  • Figure 16: Preferences for Service Contracts by Commodity (%), 2015
  • Figure 17: Respondent Countries (%), 2015
  • Figure 18: Survey Respondents by Mine Type (%), 2015
  • Figure 19: Survey Respondents by Commodity (%), 2015
  • Figure 20: Survey Respondents by Company Size (%), 2015
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