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市場調查報告書

亞洲礦業維修、零件服務市場喜好:2015年

Maintenance and Aftermarket Preferences in Asian Mining 2015

出版商 GlobalData 商品編碼 325317
出版日期 內容資訊 英文 32 Pages
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亞洲礦業維修、零件服務市場喜好:2015年 Maintenance and Aftermarket Preferences in Asian Mining 2015
出版日期: 2015年03月07日 內容資訊: 英文 32 Pages
簡介

亞洲礦山企業中有87%重要零件市場、服務與維修都依賴OEM企業 (原廠) 。其中使用OEM企業佔66%、獨立企業 (第三方) 佔21%。非重要零件對OEM企業的依賴度達71%ズ。因採採方法不同,露天挖掘拜託獨立企業達50%以上、地下挖掘為28∼50%。受訪者的38%選擇服務契約中最受歡迎的是操作與維修 (O&M) 服務。再來試生命週期管理 (19%) 。

本報告針對亞洲各國礦山企業管理者、聯絡人、其他決策者 (共計115名) 進行問卷調查、提供礦山用機械設備維修服務、零件市場相關選擇 (原廠或獨立 (第三方) 業者)、種類分類喜好、國家分類趨勢等情報。

第1章 摘要整理

第2章 零件市場、服務喜好

  • 購買零件的企業種類
  • 地區比較:印度、印尼、菲律賓使用企業
  • 印度市場詳細分析:第三方企業使用情形 (商品分類、企業規模分類)

第3章 機械設備售後服務喜好

  • 選擇製造商時售後服務的重要性
  • 地區比較:印度、印尼、菲律賓售後服務

第4章 服務契約喜好

  • 地區比較:印度、印尼、菲律賓對服務契約的喜好

第5章 結論

第6章 附錄I

第7章 附錄II

  • 調查背景
  • 調查樣本分析
  • 主要供應商提供的設備

第8章 附錄III

圖表一覽

目錄
Product Code: MMIN0012MR

Between September and October 2014, Timetric surveyed 115 mine managers, maintenance managers, procurement managers and other key decision-makers in over 100 operating Asian mines. The survey primarily assessed the maintenance and equipment support preferences provided by original equipment manufacturers and independent third-party companies.

Areas of analysis include:

  • Customer preferences for choosing maintenance and aftermarket support structure. These include opting for either original equipment manufacturers (OEMs) or independent third-party providers.
  • Analysis of respondents who use OEMs or third-party providers in respect to three equipment parts categories: strategic parts, non-strategic parts and for all processing related equipment. These responses are analysed between regions, commodity, company size and mine type.
  • After-sales equipment support is divided between four types - work with me, do it for me, do it myself and other - with each category showing a varied approach by equipment manufacturers in the support they provide to end users of their products. These responses are also divided by commodity, mine type, company size and by region.
  • Respondents were asked to rate their equipment providers over a range of different areas. Each category was given a rating of importance by the respondents, then the categories were also rated in terms of the provider's performance. The report looks at two important areas - service and repair capabilities, and maintenance and service costs - with respondent ratings of importance directly compared with their ratings for provider performance.
  • Three types of service contract we then outlined: maintenance only, operation and maintenance, and lifecycle management. Preferences for the support structure offered by their equipment provider are divided into mine type, company size, and region.

Summary

Overall trends in the data revealed:

  • OEMs have a share of 87% for strategic parts requirements, with 66% purely OEMs and 21% share a mix of OEMs and third-party parts. There is a similar proportion for processing equipment requirements. OEMs have a 71% share for non-strategic parts, with 46% purely OEMs and 25% being a mix of OEMs and third parties.
  • More than 50% of underground mining operations use independent, third parties either solely or in conjunction with OEMs. In comparison, between 28% - 50% of surface mines use third-party companies in the same way.
  • The most preferred service contracts are split between operation and maintenance, and maintenance only, with both returning 38% of the responses. Lifecycle management comes in least preferred with 19%.

Scope

This report provides detailed analysis of maintenance and aftermarket preferences in the Asian mining sector. The analysis is based upon Timetric's survey of 115 mine managers, procurement managers, and other key decision-makers, and focuses in particular on the services provided by original equipment manufacturers and independent third parties.

Reasons To Buy

  • Understand how mining companies use original equipment manufacturers (OEMs) for equipment, parts and processing equipment needs, and how these preferences vary by commodity, company size and region.
  • Gain knowledge of mining companies' preferences for after-sales support structure, and identify the services required based on mine type, company size and commodity.
  • Understanding the importance that mining companies place on service and maintenance costs and capabilities, and the local or on-site repair capabilities of their OEM. Results are then compared with the actual rated performance of these equipment manufacturers.
  • Identify the service contract preferences of mines in Asia, and the differences when compared across mine type, region (India, Indonesia and the Philippines) and company size.

Table of Contents

1. Executive Summary

2. Aftermarket Preferences

  • 2.1. Types of Company Used for Parts
  • 2.2. Regional Comparison: Companies used for Parts in India, Indonesia & the Philippines
  • 2.3. Regional Focus on India: Third Party Use by Commodity and Company Size

3. After Sales Equipment Support Preferences

  • 3.1. Importance of After-Sales Support When Choosing an OEM
  • 3.2. Regional Comparison: After Sales Equipment Support in India, Indonesia & the Philippines

4. Service Contract Preferences

  • 4.1. Regional Comparison: Preferences between Service Contracts in India, Indonesia & the Philippines

5. Conclusion

6. Appendix I

7. Appendix II

  • 7.1. Survey Background
  • 7.2. Analysis of the Survey Sample
  • 7.3. Equipment Sourced from Main Supplier

8. Appendix III

  • 8.1. Contact Timetric
  • 8.2. About Timetric
  • 8.3. Disclaimer

List of Tables

  • Table 1: Types of Company Used for Parts by Category (%), 2014
  • Table 2: Use of Independent Third-parties and Mix of OEMs and Third-parties by Mine Type (%), 2014
  • Table 3: Use of Third-Parties and Mix of OEMs & Third-Parties by Company Size (%), 2014
  • Table 4: Use of Third Parties and mix of OEMs/Third-Parties by Commodity Group (%), 2014
  • Table 5: Use of Third-Parties and mix of OEMs/Third-Parties by Country (%), 2014
  • Table 6: Use of OEMs and OEM/Third-Party Mix for Strategic/Non-Strategic Parts and Processing Equipment by Commodity in India (%), 2014
  • Table 7: Use of OEMs and OEM/ Third-Party Mix in India by Company Size (%), 2014
  • Table 8: After Sales Equipment Support Preference (%), 2014
  • Table 9: Preferences for After-Sales Support by Mine Type and Company Size (%), 2014
  • Table 10: Preferences for After-Sales Support by Commodity (%), 2014
  • Table 11: Average Rating of Importance and Performance of OEMs for Service and Repair Capabilities, 2014
  • Table 12: Average Ratings of Importance and Performance of OEMs for Maintenance and Service Costs, 2014
  • Table 13: After Sales Equipment Support Preferences in India, Indonesia and the Philippines (%), 2014
  • Table 14: After Sales Equipment Support Preferences by Company Size in India & Indonesia (%), 2014
  • Table 15: Preference for Service Contracts (%), 2014
  • Table 16: Preferences for Service Contracts by Mine Type (%), 2014
  • Table 17: Preference for Service Contracts by Company Size (%), 2014
  • Table 18: Respondent Preferences Between Service Contracts for India, Indonesia & the Philippines (%), 2014

List of Figures

  • Figure 1: Types of Company Used for Parts by Category (%), 2014
  • Figure 2: Use of Independent Third-Parties and Mix of OEMs and Third-parties by Mine Type (%), 2014
  • Figure 3: Use of Third-Parties and mix of OEMs/Third-Parties by Company Size (%), 2014
  • Figure 4: Use of Third-Parties and mix of OEMs/Third-Parties by Commodity Group (%), 2014
  • Figure 5: Use of Third-Parties and mix of OEMs and Third-Parties by Country (%), 2014
  • Figure 6: Use of OEMs and OEM/Third-Party Mix for Strategic/Non-Strategic Parts and Processing Equipment by Commodity in India (%), 2014
  • Figure 7: Use of OEMs and OEM/ Third-Party Mix in India by Company Size (%), 2014
  • Figure 8: After Sales Equipment Support Preference (%), 2014
  • Figure 9: Preferences for After-Sales Support by Mine Type and Company Size (%), 2014
  • Figure 10: Preferences for After-Sales Support by Commodity (%), 2014
  • Figure 11: Average Rating of Importance and Performance of OEMs for Service and Repair Capabilities, 2014
  • Figure 12: Average Ratings of Importance and Performance of OEMs for Maintenance and Service Costs, 2014
  • Figure 13: After Sales Equipment Support Preferences in India, Indonesia and the Philippines (%), 2014
  • Figure 14: After Sales Equipment Support Preferences by Company Size in India & Indonesia (%), 2014
  • Figure 15: Preference for Service Contracts (%), 2014
  • Figure 16: Preferences for Service Contracts by Mine Type (%), 2014
  • Figure 17: Preference for Service Contracts by Company Size (%), 2014
  • Figure 18: Respondent Preferences Between Service Contracts for India, Indonesia & the Philippines(%), 2014
  • Figure 19: Survey Respondents by Country (%), 2014
  • Figure 20: Survey Respondents by Mine Type (%), 2014
  • Figure 21: Survey Respondents by Commodity (%), 2014
  • Figure 22: Equipment Supplied by Respondents' Major Equipment Supplier by Type (%), 2014
  • Figure 23: Equipment Supplied by Respondents' Major Equipment Supplier, by Manufacturer (%), 2014
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