Cover Image
市場調查報告書

非洲的礦山整備、售後市場服務市場的偏好

Maintenance and Aftermarket Preferences in African Mining 2014

出版商 GlobalData 商品編碼 322906
出版日期 內容資訊 英文 37 Pages
訂單完成後即時交付
價格
Back to Top
非洲的礦山整備、售後市場服務市場的偏好 Maintenance and Aftermarket Preferences in African Mining 2014
出版日期: 2015年01月15日 內容資訊: 英文 37 Pages
簡介

非洲的礦山企業中75%以上,機器設備的維修市場、服務和整備服務依賴OEM企業(原始設備製造商)。重要零件對廠商的依賴率達到95%,另一方面,非重要零件的情況是80%,選礦設備的情況是75%以上。根據開採方法也有差異,露天開採的情況對獨立型企業(第三方)的依賴度達到50%以上,地下開採的情況為30%以下。在服務契約中最受歡迎的是運用、維護(O&M)服務,調查受訪者中有38%選擇。其次受歡迎的是生命週期管理(30%)。

本報告以非洲各國的礦山企業的管理者、採購負責人、其他決策者(共108名)的問卷調查為基礎,提供礦山用機器設備的整備服務、維修市場相關選擇──原始設備製造商,獨立型(第三方)的業者──的相關調查,各領域的偏好情形,及各國趨勢的差異等資訊彙整,為您概述為以下內容。

第1章 摘要整理

第2章 售後市場、服務的偏好

  • 為了採購零件利用的企業種類
  • 地區間比較:南非/其他非洲各國──零件採購處企業的種類

第3章 機器設備的售後服務的偏好

  • 選擇廠商時的售後服務的重要性
  • 地區間比較:南非/其他非洲各國──售後服務的重要度

第4章 服務契約的偏好

  • 地區間比較:南非/其他非洲各國──服務契約相關偏好度

第5章 附錄I

第6章 附錄II

  • 背景調查情況
  • 調查樣品分析
  • 由主要供應商供給的設備

第7章 附錄III

圖表一覽

目錄
Product Code: MMIN0007MR

In July to September 2014, Timetric surveyed 108 mine managers, maintenance managers, procurement managers and other key decision-makers in over 100 operating African mines. The survey primarily assessed the maintenance and equipment support preferences provided by original equipment manufacturers and independent third party companies.

Areas of analysis include:

  • Customer preferences for choosing maintenance and aftermarket support structure. These include opting for either original equipment manufacturers (OEMs) or independent third party providers.
  • Analysis of respondents who use OEMs or third party providers in respect to three equipment parts categories: strategic parts, non-strategic parts and for all processing related equipment. These responses are analysed between regions, commodity, company size and mine type.
  • After-sales equipment support is divided between four types available: work with me, do it for me, do it myself and other. With each category showing a varied approach by equipment manufacturers in the support they provide to end users of their products. These responses are also divided by commodity, mine type, company size and by region.
  • Respondents were asked to rate their equipment providers over a range of different areas. Each category was given a rating of importance by the respondents. Then the categories were also rated in terms of the provider's performance. The report looks at two important areas, service and repair capabilities, and maintenance and service costs. With respondent ratings of importance directly compared with their ratings for provider performance.
  • Three types of service contracts we then outlined. Maintenance only, operation and maintenance, and life cycle management. Preferences for the support structure offered by their equipment provider are divided into mine type, company size, and region.

Summary

Overall trends in the data revealed:

  • African mines use OEMs for aftermarket service and maintenance over 75% of the time. OEM use is much higher for strategic parts with 95% in comparison to non-strategic parts with 80%. Processing equipment uses OEMs 75% of the time.
  • More than 50% of surface mining operations use independent third parties in some way. In comparison, less than 30% of underground mines use third party companies in their mining operations.
  • The most preferred service contracts are operation and maintenance with 38% of the responses. Life cycle management comes in next with 30%.

Scope

This report provides detailed analysis of maintenance and aftermarket preferences in the African mining sector. The analysis is based upon Timetric's survey of 108 mine managers, procurement managers, and other key decision-makers, and focuses in particular on the services provided by original equipment manufacturers and independent third parties.

Reasons To Buy

  • Understanding mining companies' use of original equipment manufacturers (OEMs) for equipment parts and for processing equipment needs. Also how these preferences vary by commodity, company size and region.
  • Gain knowledge of mining company preferences with their after-sales support structure, and identify services required based on mine type, company size and commodity.
  • Understanding the importance mining companies place on service and maintenance costs and capabilities. Then comparing the results with the actual rated performance of these equipment manufacturers.
  • Identify the service contract preferences of mines in Africa, then see the differences when compared across mine type, region and company size.

Table of Contents

1. Executive Summary

2. Aftermarket Preferences

  • 2.1. Types of Company Used for Parts
  • 2.2. Regional Comparison: Companies used for Parts in South Africa versus the Rest of Africa

3. After Sales Equipment Support Preferences

  • 3.1. Importance of After-Sales Support When Choosing an OEM
  • 3.2. Regional Comparison: After Sales Equipment Support in South Africa versus the Rest of Africa

4. Service Contract Preferences

  • 4.1. Regional Comparison: Preferences between Service Contracts in South Africa versus the Rest of Africa

5. Appendix I

6. Appendix II

  • 6.1. Survey Background
  • 6.2. Analysis of the Survey Sample
  • 6.3. Equipment Sourced from Main Supplier

7. Appendix III

  • 7.1. What is This Report About?
  • 7.2. Methodology
  • 7.3. Secondary Research
  • 7.4. Primary Research
  • 7.5. Contact Timetric
  • 7.6. About Timetric
  • 7.7. Timetric's Services
  • 7.8. Disclaimer

List of Tables

  • Table 1: Types of Company Used for Maintenance and Aftermarket for Different Parts (%), 2014
  • Table 2: Use of Independent Third-parties and Mix of OEMs and Third-parties by Mine Type (%), 2014
  • Table 3: Use of Independent Third-parties by Company Size (%), 2014
  • Table 4: After-Sales Equipment Support Preferences (%), 2014
  • Table 5: Preferences for After-Sales Support by Mine Type and Company Size (%), 2014
  • Table 6: Preferences for After-Sales Support by Commodity (%), 2014
  • Table 7: Average Rating of Importance and Performance of OEMs for Service and Repair Capabilities, 2014
  • Table 8: Average Rating of Importance and Performance of OEMs for Maintenance & Service Costs, 2014
  • Table 9: Preferences for Service Contracts (%), 2014
  • Table 10: Preference for Service Contracts by Mine Type (%), 2014
  • Table 11: Preference for Service Contracts by Company Size (%), 2014
  • Table 12: Regional Comparison between South Africa and the Rest of Africa for the use of OEMs or Third Parties for Strategic/Non-Strategic Parts and Processing Equipment (%), 2014
  • Table 13: South African Respondents use of OEMs for Strategic/Non-Strategic Parts and Processing Equipment by Commodity (%), 2014
  • Table 14: Use of OEMs in South Africa by Company Size (%), 2014
  • Table 15: After Sales Equipment Support Preferences in South Africa versus the Rest of Africa (%), 2014
  • Table 16: After Sales Equipment Support Preferences by Company Size in South Africa versus the Rest of Africa (%), 2014
  • Table 17: South African Respondent Preferences Between Service Contracts (%), 2014
  • Table 18: Service Contract Preferences between Surface and Underground Respondents from South Africa versus the Rest of Africa (%), 2014

List of Figures

  • Figure 1: Types of Company Used for Parts by Category (%), 2014
  • Figure 2: Use of Independent Third Parties and Mix of OEMs and Third Parties by Mine Type (%), 2014
  • Figure 3: Use of Third-Parties and Mix of OEMs and Third Parties by Company Size (%), 2014
  • Figure 4: Regional Comparison between South Africa and the Rest of Africa for the use of OEMs or Third Parties for Strategic, Non-Strategic Parts and Processing Equipment Parts (%), 2014
  • Figure 5: South African Respondents use of OEMs and OEM/Third-Party Mix for Strategic/Non-Strategic Parts and Processing Equipment by Commodity (%), 2014
  • Figure 6: Use of OEMs and OEM/ Third-Party Mix in South Africa by Company Size (%), 2014
  • Figure 7: After-Sales Equipment Support Preference (%), 2014
  • Figure 8: Preferences for After-Sales Support by Mine Type and Company Size (%), 2014
  • Figure 9: Preferences for After-Sales Support by Commodity (%), 2014
  • Figure 10: Average Rating of Importance and Performance of OEMs for Service and Repair Capabilities, 2014
  • Figure 11: Average Ratings of Importance and Performance of OEMs for Maintenance and Service Costs, 2014
  • Figure 12: After Sales Equipment Support Preferences in South Africa versus the Rest of Africa (%), 2014
  • Figure 13: After Sales Equipment Support Preferences by Company Size in South Africa versus the Rest of Africa (%), 2014
  • Figure 14: Preference for Service Contracts (%), 2014
  • Figure 15: Preferences for Service Contracts by Mine Type (%), 2014
  • Figure 16: Preference for Service Contracts by Company Size (%), 2014
  • Figure 17: Respondent Preferences Between Service Contracts for South Africa versus the Rest of Africa (%), 2014
  • Figure 18: Service Contract Preferences for Surface and Underground Mines: South Africa versus the Rest of Africa (%), 2014
  • Figure 19: Respondents by Country (%), 2014
  • Figure 20: Survey Respondents by Commodity (%), 2014
  • Figure 21: Survey Respondents by Commodity (%), 2014
  • Figure 22: Equipment Supplied by Respondents' Major Equipment Supplier by Type (%), 2014
  • Figure 23: Equipment Supplied by Respondents' Major Equipment Supplier, by Manufacturer (%), 2014
Back to Top