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市場調查報告書

活期存款戶頭:新興趨勢,商品的考察,案例研究

Insight Report: Current Accounts - Emerging Trends, Product Insights and Case Studies

出版商 Timetric 商品編碼 308193
出版日期 內容資訊 英文 76 Pages
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活期存款戶頭:新興趨勢,商品的考察,案例研究 Insight Report: Current Accounts - Emerging Trends, Product Insights and Case Studies
出版日期: 2014年07月11日 內容資訊: 英文 76 Pages
簡介

本報告提供全球活期存款戶頭調查分析,以提高利益性銀行導入的策略為焦點,提供各區各國的新興趨勢、主要的推動因素、市場分析、案例研究等相關的系統性資訊。

第1章 摘要整理

第2章 全球概要 - 活期存款戶頭市場趨勢

  • 市場趨勢的評估
  • 主要的推動因素
  • 課題

第3章 南北美洲地區

  • 新興趨勢
  • 商品比較
  • 策略

第4章 歐洲地區

  • 新興趨勢
  • 商品比較
  • 策略

第5章 亞太地區

  • 新興趨勢
  • 商品比較
  • 策略

第6章 中東、非洲地區

  • 新興趨勢
  • 商品比較
  • 策略

第7章 案例研究

  • First Direct
  • Bank of America
  • T-Mobile
  • Union Bank
  • HDFC Bank
  • Absa Bank

圖表

目錄
Product Code: VR1038MR

The report discusses the various trends relating to current accounts - also known as checking accounts - across the world, and the strategies adopted by banks to increase profitability:

  • It highlights emerging trends in the current account markets in America, Europe, Asia-Pacific, and the Middle East and Africa
  • It discusses key drivers fueling demand for current accounts, and key issues and challenges faced by banks across various regions.
  • It provides analytical insights into the key emerging trends of the current markets arising because of the regulatory and economic developments in these regions
  • It provides a competitive assessment of the current accounts offered by the leading lending banks in key developed and emerging economies.

Summary

Due to changes in regulatory frameworks and competitive dynamics, retail banking and its current account business have changed gradually during the last decade. Despite initiatives taken by banks to retain customers, the current accounts market in developed economies recorded growing instances of account switching. Improved customer service, attractive reward programs and financial incentives offered by banks are the main factors encouraging customers to switch their primary banks.

In emerging economies, pricing has been the primary reason for the low volume of banking customers. As pricing is affected by cost pressures and changing customer expectations, banks are adopting a number of product and pricing strategies in the form of loyalty programs, incentives, packaged current accounts and customized product offerings to entice customers. Furthermore, with increasing technological advancements, banks are encouraging customers to use low-cost banking channels to conduct banking transactions, resulting in reduced operating costs and improved profitability.

With rising competition and regulatory pressure, banks in the US are increasing charges on current accounts in order to maintain profitability. Consequently, the percentage of free checking or current accounts dropped from 76% in 2009 to 38% in 2013. This has led customers to switch to banks offering no, or low, monthly fees on basic checking accounts. The UK current account market also recorded a high number of customers switching accounts. Robust customer service mechanisms, branch proximity, flexible banking hours and attractive reward programs are factors enticing customers to switch banks. The switching of accounts was further intensified with the introduction of the Current Account Switch Service by the Payments Council on September 16, 2013, which allows fast and seamless switching to new banks. For the six-month period between October 1, 2013 and March 31, 2014, 609,300 UK current accounts were switched, a 14.0% increase compared to the equivalent period in 2012 when there were 532,500 switches.

Due to firm's capitalizing on this trend, the current account market has recorded a number of new entrants. T-Mobile, a provider of wireless voice, messaging, and data services launched a mobile-based checking account in the US in January 2014, with low banking charges. Similarly, UK-based retailer Tesco is also launching current account products in the UK through its banking arm, Tesco Bank.

Scope

  • This report highlights the key trends arising in key current account markets following the global financial crisis.
  • The report gives an insight into current accounts offered by banks in countries such as the US, Canada, Brazil, the UK, Germany, India, Australia, the UAE and South Africa.
  • The report outlines the various factors affecting consumers' choices of current accounts in these markets.
  • The report also discusses the key drivers, issues and challenges faced by retail banks when offering current accounts in these countries.

Reasons To Buy

  • Gain insights into the current accounts markets of developed and emerging economies in the Americas, Europe, Asia-Pacific, and the Middle East and Africa.
  • Gain an understanding of the amendments brought about in current account markets following the global financial crisis.
  • Gain analysis of current account markets based on strategies adopted to improve products and product portfolios.
  • Gain insights into key operational and regulatory trends in key current account markets.

Table of Contents

1. Executive Summary

2. Global Snapshot - Current Account Market Dynamics

  • 2.1. Assessment of Market Trends
  • 2.2. Key Drivers
  • 2.3. Challenges

3. The Americas

  • 3.1. Emerging Trends
  • 3.2. Product Comparison
    • 3.2.1. Product comparison - the US
    • 3.2.2. Production comparison - Canada
    • 3.2.3. Product comparison - Brazil
  • 3.3. Strategies

4. Europe

  • 4.1. Emerging Trends
  • 4.2. Product Comparison
    • 4.2.1. Product comparison - the UK
    • 4.2.2. Product comparison - Germany
  • 4.3. Strategies

5. Asia-Pacific

  • 5.1. Emerging Trends
  • 5.2. Product Comparison
    • 5.2.1. Product comparison - Australia
    • 5.2.2. Product comparison - India
  • 5.3. Strategies

6. The Middle East and Africa

  • 6.1. Emerging Trends
  • 6.2. Product Comparison
    • 6.2.1. Product comparison - UAE
    • 6.2.2. Product comparison - South Africa
  • 6.3. Strategies

7. Case Study

  • 7.1. First Direct - Upfront Incentives Encourage Customers to Switch to its Current Accounts
  • 7.2. Bank of America - "Keep the Change" Initiative to Acquire Customers
  • 7.3. T-Mobile - Mobile-Based Checking Accounts in the US
  • 7.4. Union Bank - Empowering Customers to Create their own Current Accounts
  • 7.5. HDFC Bank - Implementation of Effective Customer Segmentation and Distribution Strategies
  • 7.6. Absa Bank - Introduction of Packaged Current Accounts

8. Appendix

  • 8.1. Methodology
  • 8.2. Contact Timetric
  • 8.3. About Timetric
  • 8.4. Timetric's Services
  • 8.5. Disclaimer

List of Tables

  • Table 1: Global Current Market Snapshot - Emerging Trends and Strategies Adopted
  • Table 2: Economic Conditions in Key Markets, 2009 and 2013
  • Table 3: Debit Cards - Volumes in Key Countries (Million), 2009-2018
  • Table 4: New Businesses Registered in Key Countries, 2009-2012
  • Table 5: Unbanked Populations in Key Developing Economies, 2013
  • Table 6: Open-Loop Prepaid Cards Segment Value (US$ Billion), 2009-2018
  • Table 7: Canada - Current Accounts With Low Charges
  • Table 8: The US and Canada - Online and Mobile Penetration, 2013
  • Table 9: The US - Checking Account Types, March 2014
  • Table 10: The US - Basic Checking Accounts, March 2014
  • Table 11: The US - Premier Checking Accounts, March 2014
  • Table 12: The US - Student Checking Accounts, March 2014
  • Table 13: Canada - Checking Account Types, March 2014
  • Table 14: Canada - Everyday Banking and Checking Accounts, March 2014
  • Table 15: Canada - Unlimited Banking Current Accounts, March 2014
  • Table 16: Brazil - Current Account Types, March 2014
  • Table 17: Brazil - University Current Accounts, March 2014
  • Table 18: Brazil - Business Current Accounts, March 2014
  • Table 19: The UK - Current Account Types, 2014
  • Table 20: The UK - Basic Current Accounts, March 2014
  • Table 21: The UK - Graduate Current Accounts, March 2014
  • Table 22: Germany - Current Account Types, 2014
  • Table 23: Germany - Basic Current Accounts, March 2014
  • Table 24: Germany - Premium Current Accounts, March 2014
  • Table 25: The UK - "With Benefits" Current Accounts
  • Table 26: Asia-Pacific - Current Accounts With Low Banking Charges
  • Table 27: Australia -Transaction Account Types, March 2014
  • Table 28: Australia - Everyday Banking, March 2014
  • Table 29: Australia - Everyday Business Accounts, March 2014
  • Table 30: India - Current Account Types, March 2014
  • Table 31: India - Regular Current Accounts, March 2014
  • Table 32: India - Agri-Current Accounts, March 2014
  • Table 33: Asia-Pacific - Current Accounts for Specific Customer Segments
  • Table 34: The Middle East and Africa - Economic Indicators, 2013-2018
  • Table 35: The UAE - Current Account Types, March 2014
  • Table 36: The UAE - Current Accounts, March 2014
  • Table 37: The UAE - Business Current Accounts, March 2014
  • Table 38: South Africa - Current Account Types, March 2014
  • Table 39: South Africa - Basic Current Accounts, March 2014
  • Table 40: South Africa - Small Business Current Accounts, March 2014
  • Table 41: The Middle East and Africa - Specific Current Accounts for High-Income Customers
  • Table 42: The Middle East and Africa - Specific Current Accounts for Students and Young People
  • Table 43: HDFC Bank - Current Accounts for Specific Customer Segments

List of Figures

  • Figure 1: Percentage of Respondents Forming New Primary Relationships With Banks, 2013
  • Figure 2: The US - Free Checking Accounts (%), 2009-2013
  • Figure 3: The Americas - Open-Loop Prepaid Card Growth Rates, 2009-2018
  • Figure 4: Europe - Users of Mobile Banking, July 2013
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