Microsoft Exchange Server 2007：總持有成本 - 2008年版

This study looks at the Total Cost of Ownership (TCO) of Microsoft Exchange Server 2007 in a total of 19 enterprise organizations, divided into two size groups:

• 12 Mid-size organizations in the 500-2,500 user range, with a median size of 1,000 users.
• 7 Large organizations in the 4,500+ user range, with a median size of 5,200 users.
• The study looks at Total Cost of Ownership costs along the following dimensions:
  • Acquisition costs
  • Maintenance costs
  • Installation costs
  • Administration costs
  • Downtime costs
  • Storage costs
  • Training costs
• It also provides summary information on deployment of 3rd party products for security and wireless email.

This report is intended for Corporate Organizations, Vendors, Service Providers and Investors who need to make informed decisions about the Messaging industry.

SCOPE

METHODOLOGY

EXECUTIVE SUMMARY

CHAPTER 1: MICROSOFT EXCHANGE 2007 OVERVIEW

• 1.1 64-BIT ARCHITECTURE
• 1.2 ROLE-BASED ARCHITECTURE
• 1.3 UNIFIED MESSAGING
• 1.4 WIRELESS E-MAIL
• 1.5 E-MAIL SECURITY
• 1.6 MICROSOFT FOREFRONT SECURITY FOR MICROSOFT EXCHANGE SERVER
• 1.7 MICROSOFT EXCHANGE SERVER BUSINESS CONTINUITY
• 1.8 COMPLIANCE
• 1.9 ADMINISTRATION

CHAPTER 2: TOTAL COST OF OWNERSHIP MODEL

• 2.1 GENERAL ASSUMPTIONS
• 2.2 DIFFERENCES FROM PREVIOUS STUDIES
• 2.3 ESTIMATING ACQUISITION COSTS
  • 2.3.1 Server Software
  • 2.3.2 Client Software
  • 2.3.3 Windows Server
  • 2.3.4 Software Assurance
  • 2.3.5 Our Software Pricing Assumptions
  • 2.3.6 Our Overall Hardware Pricing Assumptions

CHAPTER 3: MEDIUM SIZE COMPANY TCO

• 3.1 ACQUISITION COSTS
• 3.2 MAINTENANCE COSTS
• 3.3 STORAGE COSTS
• 3.4 INSTALLATION AND CONFIGURATION COSTS
• 3.5 ADMINISTRATION COSTS
• 3.6 DOWNTIME COSTS
• 3.7 TRAINING COSTS
• 3.8 THREE-YEAR TOTAL COST OF OWNERSHIP
• 3.9 WIRELESS DEPLOYMENT
• 3.10 ANTI-SPAM DEPLOYMENT
• 3.11 ANTI-VIRUS DEPLOYMENT

CHAPTER 4: LARGE SIZE COMPANY TCO

• 4.1 ACQUISITION COSTS
• 4.2 MAINTENANCE COSTS
• 4.3 STORAGE COSTS
• 4.4 INSTALLATION AND CONFIGURATION COSTS
• 4.5 ADMINISTRATION COSTS
• 4.6 DOWNTIME COSTS
• 4.7 TRAINING COSTS
• 4.8 THREE-YEAR TOTAL COST OF OWNERSHIP
• 4.9 WIRELESS DEPLOYMENT
• 4.10 ANTI-SPAM DEPLOYMENT
• 4.11 ANTI-VIRUS DEPLOYMENT

CHAPTER 5: SUMMARY & CONCLUSIONS

• Figure 1: 3-year Average TCO for Microsoft Exchange Server 2007
• Figure 2: Mid-Size Organizations Surveyed - by Vertical Industry
• Figure 3: Year 1 % Cost Components for Mid-Size Organization
• Figure 4: Large Organizations Surveyed - by Vertical Industry
• Figure 5: Year 1 Cost Components for Large Organization
• Figure 6: Microsoft Exchange Server 2007 - 3-year Average TCO

• Table 1 : Microsoft Exchange Server 2007 Environment - Mid-Size Organizations
• Table 2 : Microsoft Exchange Server 2007 Staffing Chart - Mid-Size Organizations
• Table 3 : Microsoft Exchange Server 2007 Acquisition Costs - Mid-Size Organizations
• Table 4 : Microsoft Exchange Server 2007 Maintenance Costs - Mid-Size Organizations
• Table 5 : Microsoft Exchange Server 2007 Storage Costs - Mid-Size Organizations
• Table 6 : Microsoft Exchange Server 2007 Storage Costs - Mid-Size Organizations
• Table 7 : Microsoft Exchange Server 2007 Administration Costs - Mid-Size Organizations
• Table 8 : Microsoft Exchange Server 2007 Downtime Costs - Mid-Size Organizations
• Table 9 : Microsoft Exchange Server 2007 Training Costs - Mid-Size Organizations
• Table 10 : Microsoft Exchange Server 2007 - Summary TCO for Mid-Size Organization
• Table 11 : Microsoft Exchange Server 2007 Environnent - Large Organizations
• Table 12 : Microsoft Exchange Server 2007 Staffing Chart - Large Organizations
• Table 13 : Microsoft Exchange Server 2007 Acquisition Costs - Large Organizations
• Table 14 : Microsoft Exchange Server 2007 Maintenance Costs - Large Organizations
• Table 15 : Microsoft Exchange Server 2007 Storage Costs - Large Organizations
• Table 16 : Microsoft Exchange Server 2007 Storage Costs - Large Organizations
• Table 17 : Microsoft Exchange Server 2007 Administration Costs - Large Organizations
• Table 18 : Microsoft Exchange Server 2007 Downtime Costs - Large Organizations
• Table 19 : Microsoft Exchange Server 2007 Training Costs - Large Organizations
• Table 20 : Microsoft Exchange Server 2007 - Summary TCO for Large Organizations
• Table 21 : Microsoft Exchange Server 2007 - Summary TCO