Cover Image
市場調查報告書

窗口業務支援終端(TAU)

Teller Automation and Branch Transformation 2015

出版商 Retail Banking Research 商品編碼 261412
出版日期 內容資訊 英文 1,056 Pages; 430 Tables & Figures
商品交期: 最快1-2個工作天內
價格
Back to Top
窗口業務支援終端(TAU) Teller Automation and Branch Transformation 2015
出版日期: 2015年04月30日 內容資訊: 英文 1,056 Pages; 430 Tables & Figures
簡介

本報告提供全球主要26個市場上的銀行、其他金融機關的TAU(窗口業務支援終端)的目前引進層級及未來的可能性之相關詳細分析、各國推動市場因素和阻礙因素、終端的主要供應商、TAU解決方案的可能性最大的國家、選擇供應商標準,及重要的市場必要條件等彙整資料,為您概述為以下內容。

※本報告由國際性比較與分析之簡介以及以下的通用項目的26個國家的各國報告構成。

  • 市場概要
  • 銀行結構
  • 分店:分店數、櫃員(銀行窗口業務)位置的發展、分店策略的發展
  • 客戶分店技術:自動存款終端、自助服務補助、視訊櫃員(實況錄影的窗口業務)、非現金技術
  • TAU的裝機量:市場規模、主要的採用者、供應商、服務與維修、市場必要條件、客戶接受、終端利用、連接性、紙幣的種類
  • 主要的推動市場的要素,阻礙要素及供應商選擇標準
  • TAU市場未來:分店、櫃員(銀行窗口業務)位置的預測層級、未來的替代分店技術、TAU市場預測及預測基礎的前提條件
  • 採用者簡介

調查對象國家

  • EMEA:奧地利、比利時、法國、德國、義大利、荷蘭、波蘭葡萄牙、俄羅斯、沙烏地阿拉伯、南非、西班牙、瑞士、土耳其、烏克蘭、英國
  • 南北美洲:巴西、加拿大、墨西哥、美國
  • 亞太地區:澳洲、中國、印度、印尼、紐西蘭

本網頁內容可能與最新版本有所差異。詳細情況請與我們聯繫。

目錄

Faced with changing customer behaviours and ever-increasing cost pressures, banks are undertaking wholesale reviews of branch strategy and transforming their branches, making radical changes to the format, technology and staffing model of the branch.

The teller assist unit (TAU) is viewed by many as a vital enabler of branch transformation, with significant potential for greater deployment as financial institutions conduct such branch transformation programmes. At the same time, an increasing range of alternative teller automation solutions, including assisted self-service terminals, may become increasingly popular.

The study will examine what technologies banks plan to utilise to transform their branches and the role of the people within them. It will report the current deployment levels of TAUs among banks and other financial institutions and the future potential for TAUs and other new teller automation solutions in 26 countries worldwide, while identifying the main market drivers and inhibitors of TAU deployment.

The information and insights contained in this report will help suppliers make better, more informed decisions about how best to take advantage of market opportunities, by establishing:

  • How branch strategies are evolving
  • What new teller automation solutions are being utilised by banks
  • The current size and structure of the market for TAUs
  • How the TAU market is likely to change over the next few years
  • Which countries have the largest potential for TAU solutions
  • The main market drivers, inhibitors and vendor selection criteria
  • The critical market requirements

Outline of Report Contents:

The 1,000-page report comprises an introductory section with international comparisons and analysis, and 26 individual country reports, which have a common structure:

  • Market overview
  • Banking structure
  • Bank branches - branch numbers and teller positions, evolution of branch strategy
  • Customer branch technology - automated deposit terminals, assisted self-service, video-tellers, non-cash customer technology
  • Installed base of TAUs - market size, main deployers, suppliers, service and maintenance, market requirements, customer acceptance, terminal usage, connectivity, note denominations
  • Key market drivers, inhibitors and vendor selection criteria
  • Future of the market - future levels of branches and teller positions, future of alternative branch technology, forecasts and underlying assumptions of TAU market
  • Deployer profiles

Countries covered:

(26 detailed country reports )

EMEA:

  • Austria
  • Belgium
  • France
  • Germany
  • Italy
  • Netherlands
  • Poland
  • Portugal
  • Russia
  • Saudi Arabia
  • South Africa
  • Spain
  • Switzerland
  • Turkey
  • Ukraine
  • United Kingdom

Americas:

  • Brazil
  • Canada
  • Mexico
  • USA

Asia-Pacific:

  • Australia
  • China
  • India
  • Indonesia
  • New Zealand

Table of Contents(SAMPLE)

BELGIUM

1. OVERVIEW 0F MARKET

2. BANKING STRUCTURE

3. BRANCH STRATEGICS

  • 3.1. Evolution of Branches and Teller Positions
  • 3.2. Branch Strategy

4. CUSTOMER BRANCHT ECHNOLOGY

  • 4.1. Automated Deposit Terminals
  • 4.2. Assisted Self-Service
  • 4.3. Non-Cash Customer Technology

5. INSTALLED BASE OF TAUs

  • 5.1. Development of TAUs
  • 5.2. Suppliers to the Market
  • 5.3. Service and Maintenance
  • 5.4. Market Requirements
  • 5.5. Customer Acceptance
  • 5.6. Connectivity
  • 5.7. Note Denominations

6. KEY MARKET DRIVERS AND SELECTION CRITERIA

  • 6.1. Drivers of TAU Market
  • 6.2. Inhibitors of TAU Market
  • 6.3. Vendor Selection Criteria

7. FUTURE 0F THE TAU MARKET

  • 7.1. Future Levels of Branches and Teller Positions
  • 7.2. Future of Alternative Branch Technology
  • 7.3. Future of TAU Market Requirements
  • 7.4. Future Levels of TAUs and Underlying Assumptions

8. DEPLOYER PROFILES

  • 8.1. Axa Banque
  • 8.2. KBC Bank
  • 8.3. BNP Paribas Fortis
  • 8.4. CBC Banque
  • 8.5. Belfius
  • 8.6. Crelan
  • 8.7. ING
  • 8.8. Bank van Breda

List of Figures

  • Figure 1: Key Market Statistics
  • Figure 2: Number and Density ofBranches, 2007-2014
  • Figure 3: Branches and Teller Positions, by 0rganisation, 2014
  • Figure 4: Number of TAUs, by Type, 2007-2014
  • Figure 5: Number of TAUs, by Deployer and Type, 20l4
  • Figure 6: Number and Share of TAUs, by Type, 20l4
  • Figure 7: Manufacturer Market Shares, 20l4
  • Figure 8: Note Denominations, by Value, 2014
  • Figure 9: Counterfeit Euro Notes, 2007-2014
  • Figure 10: Importance of Market Drivers
  • Figure 11: Importance of Market Inhibitors
  • Figure 12: Importance of Vendor Selection Criteria
  • Figure 13: TAU Installed Base, by Type, 2015-2019
  • Figure 14: TAU Shipments, by Type, 2015-2019
  • Figure 15: Shipments by New Installations and Replacements, 2015-2019
Back to Top