Teller Automation and Branch Transformation 2017
|出版商||Retail Banking Research||商品編碼||261412|
|出版日期||內容資訊||英文 964 Pages; 470 Tables & Figures
|窗口業務支援終端(TAU) Teller Automation and Branch Transformation 2017|
|出版日期: 2017年02月23日||內容資訊: 英文 964 Pages; 470 Tables & Figures||
Faced with changing customer behaviours and ever-increasing cost pressures, banks are undertaking wholesale reviews of branch strategy and transforming their branches, making radical changes to the format, technology and staffing model of the branch.
The teller assist unit (TAU) is viewed by many as a vital enabler of branch transformation, with significant potential for greater deployment as financial institutions conduct such branch transformation programmes. At the same time, an increasing range of alternative teller automation solutions, including assisted self-service terminals, may become increasingly popular.
The study examines what technologies banks plan to utilise to transform their branches and the role of the people within them. It reports the current deployment levels of TAUs among banks and other financial institutions and the future potential for TAUs and other new teller automation solutions in 26 countries worldwide, while identifying the main market drivers and inhibitors of TAU deployment.
The information and insights contained in this report help suppliers make better, more informed decisions about how best to take advantage of market opportunities, by establishing:
The 960-page report comprises an introductory section with international comparisons and analysis, and 26 individual country reports, which have a common structure:
The information in Teller Automation and Branch Transformation 2017 is based on extensive primary research and is not available from any other source.