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市場調查報告書

中小企業 (SMB)的服務、技術需求

Service and Technology Needs of SMBs

出版商 Parks Associates 商品編碼 341694
出版日期 內容資訊 英文 62 Pages
商品交期: 最快1-2個工作天內
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中小企業 (SMB)的服務、技術需求 Service and Technology Needs of SMBs
出版日期: 2016年07月31日 內容資訊: 英文 62 Pages
簡介

本報告提供美國的中小企業 (SMB) 的技術產品、支援的使用情形和需求相關分析,目前的IT產品/服務的普及率和活用狀況,主要各分類的詳細趨勢,未來市場趨勢預測 (今後5年份) 等的調查評估在。

第1章 分析概要

  • 分析目的
  • 分析範圍
  • 分析方法/資訊來源

第2章 市場現狀

  • 美國的小規模企業的IT簡介
  • 設備的引進
  • 服務的引進與興趣

第3章 IT支援服務

  • 引進
  • IT支援的提供
  • 市場機會
  • 服務提供
  • 服務的演變

第4章 管理、安全、服務

  • 小規模企業用安全市場競爭環境
    • 資安管理服務
  • 引進方式
  • 經營模式的演進

第5章 未來預測

  • 電腦、網路的設定與安裝
  • 傳統的支援服務
  • 訂閱方式的支援服務
  • 資安管理服務

第6章 分析的意義與建議

第7章 附錄

圖表一覽

目錄

This report examines use of technical products and services among small and medium businesses (SMBs) of various sizes and within a variety of industries. It studies the primary technical challenges facing SMBs and examines the market for various technical services among this group. The report includes a five-year forecast for various IT and support services in the SMB market.

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Table of Contents

1.0 Report Summary

  • 1.1 Purpose of Report
  • 1.2 Scope of Report
  • 1.3 Research Approach/Sources

2.0 State of the Market

  • 2.1 IT Profiles of U.S. Small Businesses
  • 2.2 Device Adoption
  • 2.3 Service Adoption and Interest

3.0 IT Support Services

  • 3.1 Adoption
  • 3.2 Providing IT Support
  • 3.3 Market Opportunity
  • 3.4 Service Offerings
  • 3.5 Service Evolution

4.0 Managed Security Services

  • 4.1 Competitive Environment for Small Business Security
  • 4.1.1 Managed Security Offerings
  • 4.2 Adoption
  • 4.3 Business Model Evolution

5.0 Forecast

  • 5.1 Computer and Network Setup/Installation
  • 5.2 One-time Support Services
  • 5.3 Subscription Support Services
  • 5.4 Managed Security Services

6.0 Implications and Recommendations

7.0 Appendix

  • 7.1 Glossary
  • 7.2 Index

Figures

  • Size of U.S. Small Businesses
  • Small Business Industry Classification
  • IT Profiles of U.S. Small Businesses Q2/2016
  • Devices Used for Business Purposes by Company Size (Q2/16)
  • Adoption of IT Software and Services (Q2/16)
  • IT Services: Interest and Use among U.S. Small Businesses (Q2/16)
  • Payment Method Used for IT Support (Q2/16)
  • Provider of Small Business Technical Support Services (Q2/16)
  • Small Business IT Support Services
  • Industries with Strong Market Opportunity for IT Support
  • Small Business IT Support Services Offered by AT&T
  • Small Business IT Support Services Offered by Staples
  • Small Business IT Support Services Offered by HP
  • Small Business IT Support Services Offered by Verizon
  • Cloud Enablement Services
  • Competitive Environment - Small Business Security Services
  • Managed Security Service Features
  • Selected Providers of Managed Security for Small Businesses
  • Use of Free Software or Online Tools by Company Size (Q2/16)
  • Forecast Methodology Computer and Network Setup
  • Annual Revenue: Computer and Network Setup
  • Forecast Methodology One-time Support Revenue
  • Small Business: One-time Support Revenue
  • Forecast Methodology Subscription Support Revenue
  • Annual Revenue: Support Subscriptions
  • Forecast Methodology - Managed Security Service
  • Annual Revenue: Managed Security Services
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