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市場調查報告書
訊息政策市場的趨勢：2009-2012年
Messaging Policy Market Trends, 2009 - 2012
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本報告已在2012年02月29日停止出版。
更改為出版
Messaging Policy Market Trends, 2010-2013
出版日期 : 2011年07月
商品編碼: 233047
本報告，是以提供支援服務給訊息政策管理系統供應商和用戶的供應商等，以及與此業界相關、或者想參與此業界的企業和投資家為對象，分析北美地區中型以上組織的訊息政策管理的導入狀況和政策發展的現狀等，由下列摘要形式闡述。
第1章 報告摘要
第2章 背景・調查方式
第3章 政策管理上的一般相關問題與促進普及的因素
第4章 電子郵件相關的政策問題
第5章 即時通訊相關的政策問題問題
第6章 Web和行動系統等相關的政策問題
第7章 存檔的相關政策
第8章 政策管理的手續與技術
第9章 資料外洩防護（DLP）、外部寄信、加密相關的政策問題
圖表
Abstract
Report Focus
This report focuses on drivers for messaging policy management in mid-sized
and large organizations in North America, as well as the current state of
affairs with regard to policy development. The research conducted for this
report, as well as the report itself, are focused on the needs of vendors,
investors and others who are interested in participating in the messaging
policy management market in some way, whether as providers of messaging policy
management systems or as those who support the use of these systems. The
information presented in this report is designed to help these vendors and
interested parties make informed decisions about the future opportunities
available in this market.
Table of Contents
Chapter 1 Executive Summary
Chapter 2 Background and Methdology
Chapter 3 General Policy Management Issues and Drivers
Chapter 4 Email Policy Issues
Chapter 5 Real-Time Communications Policy Issues
Chapter 6 Web, Mobile and Other Policy Issues
Chapter 7 Archiving Policies
Chapter 8 Policy Management Procedures and Technologies
Chapter 9 DLP, Outbound and Encryption Policy Issues
List of Figures
- Communication Tools for Which Organizations Have Implemented Policies
- Minutes Per Day Spent Using Various Communications Tools
- Concern About Various Outbound Content Issues
- Number of Different Messaging-Related Policies Currently in Place
- Thoroughness of Email Policies Currently in Place
- "Do you have different email policies for different levels of users in the
organization?"
- Understanding and Compliance With Current Email Policies
- "Do you have different policies for inbound messages, outbound messages
and internal content?"
- Status of Current Instant Messaging Policies
- Employee Understanding and Compliance With Instant Messaging Policies
- Components of Current Instant Messaging Policies
- Tools Used to Limit or Block Unwanted Instant Messaging Use
- Motivation to Migrate to an Enterprise Instant Messaging System Among
Organizations That Use Consumer Instant Messaging
- Current Organizational Policies for Various Communication Tools
- Tools Used to Limit or Block Peer-to-Peer File Sharing
- "Does your organization have the ability to monitor and manage employees'
communications on employer-supplied smartphones?"
- "If the technology was available, would your organization scan and archive
messages based on content?"
- Preference for Storing Instant Messaging and Email Content in the Same
Archiving Repository
- Employees' Use of Their Inbox as a Content Store
- Ability to Archive Employee Communications Sent on Employer-Supplied
Smartphones
- Current Status of Email Archiving Policies
- Involvement by Various Groups in Driving Decisions to Archive and
Supervise Messages
- Methods for Ensuring That Users Do Not Delete Messaging System Content
That Should Be Retained Long Term
- Preferences for Defining Corporate Messaging Policies, Specific Rules, etc
- "Does your organization have automated systems in place that scan outbound
content for policy violations, sensitive information, credit card numbers,
etc?"
- "Does your organization have automated systems in place that automatically
encrypts potentially sensitive or confidential outbound email?"
- Dependence on Employee Training vs. Automated Technologies
- Effectiveness of Training Programs and Automated Technologies in Ensuring
Policy Compliance
- Methods for Measuring Policy Compliance
- Types of Corporate or Regulatory Policies That Organizations Would Like to
Enforce With a Content Filtering or DLP Solution
- How Organizations Most Commonly Deal With the Need to Open Messages for
Content Monitoring Purposes When Messages are Encrypted
- Frequency With Which Users Send Emails With Attachments That Are Too Large
to be Sent Through Your Email System
- Issues That Result When Emails are Sent With Attachments That Are Larger
Than the Email System Allows
List of Tables
- Concerns With Various Aspects of Policy Management
- Drivers That Are Motivating Organizations to Establish New or Better
Policies
- "How well does your current corporate policy on email use address your
organization' s needs in various areas?"
- Understanding and Compliance With Policies for Employee' s Use of Various
Communications Tools
- "How important are each of the policy areas following to your
organization?"
- Views on Managing Inbound Messages for Policy Enforcement
- Agreement With Various Statements About Policy Management
- Actions That Occur Based on Automatic Scanning of Outbound Email
- Preferences for Managing Various Types of Policy Violations
- Preferences for Notifying Users of Various Policy Violations
- Views on Managing Outbound Messages for Policy Enforcement
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