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市場調查報告書 - 201023

英國的通信收斂市場

Convergence Watch: UK

出版商 Mobile Market Development Ltd
出版日期 內容資訊 英文 59 pages
價格
英國的通信收斂市場 Convergence Watch: UK
出版日期: 2011年06月16日 內容資訊: 英文 59 pages
簡介

本報告書為英國的匯流市場的動向之相關調査分析、英國的匯流動向、主要通信業者的各種通信服務套裝化之實踐等整理、概述如下。

第1章 概要

第2章 導論

第3章 匯流市場定義

  • 匯流定義
  • 相關服務・技術各種類別
    • 固定寬頻服務
      • DSL寬頻
      • 其他的'固定'寬頻服務
    • 行動寬頻
    • 與音電話服務
    • 付費TV・VoD服務
    • 其他的各種應用

第4章 英國的匯流

  • 市場概要
    • 固定寬頻連線的發展
      • 固定寬頻連線市場規模
      • 固定寬頻連線市場佔有率
      • 行動裝置寬頻的發展
      • 其他服務的發展
        • 固定・行動電話
        • 付費TV服務
  • 英國的配套動向
    • 配套與消費者
    • 配套滿足度與轉讓傾向
  • 主要企業簡介
    • British Telecom
      • Fusion服務與行動產品的終結
      • 「BT Total Broadband Anywhere」開始
      • 「BT Broadband & Phone」組合
      • 「BT Vision」
      • 「BT Openzone Wi-Fi」
      • 白牌固定寬頻與多品牌
      • 對配套ARPU・收益的影響
    • Vodafone
      • 「Vodafone At Home」
      • 「Sure Signal」家庭基站
    • Orange
      • 「Free Broadband」的停止
      • Orange獨自的「Signal Boost」
      • 家庭寬頻使用者的流出
      • 交叉銷售機會
    • Virgin Media:行動裝置三合一
      • 交叉銷售行動服務
      • 行動潛在性的認識
    • O2
    • Talk Talk
      • 下一個Skype服務
      • 配套

第5章 主要企業的提供服務:英國

  • 網路服務的提供:英國市場

第6章 總論

附錄

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目錄

Abstract

Just over half of all UK households buy their communications services in a bundle, as of Q1 2010. UK telecom operators' approaches towards bundling and convergence have changed since 2007 (when we last reviewed convergence in the UK) with mobile now taking more of a back seat. Today, fixed and mobile operators focus mainly on the bundling of home phone, broadband and television services as part of a dual- and/or triple-play offering. Mobile phone and mobile broadband services are promoted as add-ons by fixed players and in general fixed and mobile voice telephony are treated separately with the exception of on-net calling features. This trend reflects a common assumption in the UK that a mobile service is seen as a personal purchase while home phone, broadband and TV are viewed as household purchases. It is more likely that the converged fixed and mobile propositions launched in 2006 and 2007 became less relevant in a market which was experiencing inflation of bundled minutes and messages as part of mobile line rental contracts (and prepay top-ups). This inflation led to a rise in mobile-only households as consumers started to use mobile devices as their primary communications device, both inside and outside the home.

The advent of Wi-Fi capable smartphone and tablet devices, however, increases the need to have a mobile convergence strategy that complements dual- and triple-play packages instead of being just a discounted add-on. Smartphones (and operators) rely on Wi-Fi connections in addition to 3G for the popular applications and data intensive services that consumers are now accessing on mobile devices. This includes smartphone applications offering free voice (VoIP) and messaging services.

This report follows on from the previous MWP report, Convergence Watch UK (August 2007), reviewing the practices of key market players that have employed a mobile component in promoting a bundled package of communication services.

Table of Contents

1 Overview

2 Introduction

  • 2.1 Background to the Report
  • 2.2 Report Content
  • 2.3 Currency and Conversions
  • 2.4 Further Questions and Feedback

3 The Convergence Market Defined

  • 3.1 Convergence Definitions
  • 3.2 Type of Services and Technologies Involved
    • 3.2.1 Fixed Broadband Services
      • 3.2.1.1 DSL Broadband
      • 3.2.1.2 Other ' Fixed' Broadband Services
    • 3.2.2 Mobile Broadband
    • 3.2.3 Voice Telephony Services
    • 3.2.4 Pay TV and VoD Services
    • 3.2.5 Other Varied Applications

4 Convergence in The UK

  • 4.1 Market Overview
    • 4.1.1 Fixed Broadband Access Development
      • 4.1.1.1 Fixed Broadband Access Market Size
      • 4.1.1.2 Fixed Broadband Access Market Share
    • 4.1.2 Mobile Broadband Development
    • 4.1.3 Other Services Development
      • 4.1.3.1 Fixed and Mobile Telephony
      • 4.1.3.2 Pay TV Services
  • 4.2 Bundling Trends in the UK
    • 4.2.1 Consumer Reasons for Bundling
    • 4.2.2 Satisfaction with Bundles and Propensity to Switch
  • 4.3 Key Convergent Player Profiles
    • 4.3.1 British Telecom
      • 4.3.1.1 Withdrawal of Fusion Service & Mobile Products
      • 4.3.1.2 Launch of BT Total Broadband Anywhere
      • 4.3.1.3 BT Broadband & Phone Bundles
      • 4.3.1.4 BT Vision
      • 4.3.1.5 BT Openzone Wi-Fi
      • 4.3.1.6 White Label Fixed Broadband and Multi-Branding
      • 4.3.1.7 Bundling Impact on ARPU and Revenues
    • 4.3.2 Vodafone
      • 4.3.2.1 At Home Proposition
      • 4.3.2.2 Sure Signal Femtocell Proposition
    • 4.3.3 Orange
      • 4.3.3.1 Free Broadband Withdrawn
      • 4.3.3.2 Orange Unique Re-branded as Signal Boost
      • 4.3.3.3 Leakage of Home Broadband Users
      • 4.3.3.4 Cross Selling Opportunities
    • 4.3.4 Virgin Media - Triple-Play With Mobile on the Side
      • 4.3.4.1 Cross Selling Mobile Services
      • 4.3.4.2 Recognising the Potential of Mobile
    • 4.3.5 O2
    • 4.3.6 Talk Talk
    • 4.3.7 3
      • 4.3.7.1 The Skype Service Takes a Back Seat
      • 4.3.7.2 Bundling

5 Key Convergent Player Offers - UK

  • 5.1 Online Service Propositions in the UK Market

6 Conclusions

Appendix - Feedback Questions

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