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市場調查報告書
車輛電動化對汽車技師安全的影響：方法與實踐
Methods and Practices: The Impact of Vehicle Electrification on Service Technician Safety
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車輛電動化對汽車技師安全的影響：方法與實踐 是由出版商IDC Manufacturing Insights在2011年11月所出版的。
這份英文市場調查報告書包含Pages: 24 價格從美金4500起跳。
隨著油電混合車和電動車的普及擴大，會產生進行有效且安全的服務和維修變得困難的狀況。是由於在這些車輛上使用高壓電力的傳動系統和電池，且需要充電系統，而這可能會對汽車技師的安全造成巨大影響。根據現在由車廠所提供的情報，現場的技師需求並未完全被滿足，而各家車廠積極提供與車輛的服務和安全相關更適當的情報，不過須改善的點依然存在著。
本報告，調查電動車的技術和充電系統對汽車技師安全的影響，分析伴隨電子控制裝置和電子感測器•作動裝置等導入時的結構複雜化、高壓電力零件和油電動力傳輸技術的相關課題等，同時彙整給車廠和軟體廠商等的建議，由下列摘要形式闡述。
IDC Manufacturing Insights的見解
調查概要
概況
- 技師的安全
- 確保技師安全所必須的情報工具
- 車廠以促進安全對策為目的的投資
- 可利用的工具
- 服務情報的改善
- 安全訓練的改善
- 服務情報更新頻率的增加
- 安全面課題的對應不完全的獨立汽車維修業者
- 摘要
調查方式的詳細內容
將來展望
主要建議
- 車廠：應討論的對應方案
- 服務情報的內容與提供
- 教育與訓練
- 重視服務的設計
- 標準
- 軟體廠商：應討論的對應方案
- 汽車技師：應討論的對應方案
參考資料
- 背景情報
- 調查方式
- 調查構成：人口統計學資料
- 針對獨立汽車維修業者的資料
- 相關調查
圖表
This IDC Manufacturing Insights report discusses the findings from a worldwide assessment of the current situation and potential challenges associated with the impact of electric vehicle technologies and charging systems on service technician safety. Vehicle systems have become progressively complex because of the increased number of electronic control units, electronic sensors and actuators, and high-voltage electric and hybrid powertrain technologies. "As the number of hybrid electric and pure electric vehicles continues to grow, so do the challenges of servicing and repairing them effectively and safely. These cars employ high-voltage drivetrain, batteries, and the required charging systems that will potentially have a profound impact on the safety of service technicians in the field," says Sheila Brennan, program manager at IDC Manufacturing Insights. "Our study found that the service information provided by OEMs does not optimally meet the needs of service technicians. And while many OEMs are working to improve service and safety information, some of these initiatives are misaligned with how the technicians themselves perceive their needs."
Table of Contents
IDC Manufacturing Insights Opinion
In This Study
Situation Overview
Technician Safety
Information Tools Need to Ensure Technician Safety
OEM Investments to Promote Technician Safety
Independents Are Less Prepared for Safety Challenges
Summary
Method Specifics
Future Outlook
Essential Guidance
Learn More
Figure: OEM and Technician Perception of Technician Safety
Figure: Perception of Technician Safety Within OEM Functional Areas
Figure: Perception of Technician Safety by Technician Affiliation
Figure: Perception of Technician Safety by Industry Sector-OEMs
Figure: Perception of Technician Safety by Industry Sector-Technicians
Figure: Usefulness of Service Manuals/TSBs in Servicing High-Voltage Systems
Figure: Usefulness of Safety Instructions in Servicing High-Voltage Systems
Figure: Usefulness of Training and Helpdesk in Servicing High-Voltage Systems
Figure: Usefulness of Training and Help Desk in Servicing High-Voltage Systems
Figure: OEM Improvement Initiatives
Figure: Adequacy of Information and Training to Work on High-Voltage Systems
Figure: Usefulness of Tools and Information
Figure: Participant Organization by Type
Figure: Participant Industry by Sector
Figure: Service Technician Experience
Figure: Experience with Vehicle Systems
Figure: Experience with Electric/Hybrid Powertrain Systems
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