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市場調查報告書

醫療保險者服務的全球市場分析、預測 2020年:保險金申請管理、會員管理、HR服務、分析&欺詐管理、收費&會計管理

Healthcare Payer Services Market by Service Type (BPO, ITO, KPO), By Application (Claims, Provider, Member management, HR services, Analytics & Fraud, Billing & Accounts) & by End Users (Public & Private Payers) - Analysis and Global Forecast to 2020

出版商 MarketsandMarkets 商品編碼 345128
出版日期 內容資訊 英文 170 Pages
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醫療保險者服務的全球市場分析、預測 2020年:保險金申請管理、會員管理、HR服務、分析&欺詐管理、收費&會計管理 Healthcare Payer Services Market by Service Type (BPO, ITO, KPO), By Application (Claims, Provider, Member management, HR services, Analytics & Fraud, Billing & Accounts) & by End Users (Public & Private Payers) - Analysis and Global Forecast to 2020
出版日期: 2015年11月10日 內容資訊: 英文 170 Pages
簡介

在2015年的全球醫療保險者外包服務市場中,預計各服務形式中是BPO (業務流程外包) ,各應用領域中是保險金申請管理服務構成最大的佔有率。各終端用中是戶民間保險者佔市場優勢,各地區中是北美構成最大的佔有率。

本報告提供全球醫療保險者外包服務市場相關調查、市場概要、各服務類型/應用/終端用戶及各地區的分析、市場佔有率的競爭情形、主要企業簡介等,為您概述為以下內容。

第1章 簡介

第2章 調查手法

第3章 摘要整理

第4章 重要考察

  • 全球醫療保險者外包市場
  • 醫療保險者外包市場:各服務類型、地區
  • 醫療保險者外包市場:各服務形式

第5章 市場概要

  • 簡介
  • 市場區隔
  • 市場動態
    • 促進要素
    • 阻礙要素
    • 機會
    • 課題

第6章 醫療保險者外包市場:各服務形式

  • 簡介
  • 業務流程外包 (BPO) 服務
  • IT外包服務
  • 知識流程外包服務

第7章 醫療保險者外包市場:各應用領域

  • 簡介
  • 保險金申請管理服務
  • 整合型前端服務、後勤部門營運
  • 會員管理服務
  • 供應商管理服務
  • 收費、會計管理服務
  • 分析、欺詐管理服務
  • HR服務

第8章 醫療保險者外包市場:各終端用戶

  • 簡介
  • 民間保險者
  • 公共保險者

第9章 醫療保險者外包市場:各地區

  • 簡介
  • 北美
  • 歐洲
  • 亞太地區
  • 其他 (RoW)

第10章 競爭環境

  • 概要
  • 競爭情形、趨勢

第11章 企業簡介

  • 簡介
  • COGNIZANT TECHNOLOGY SOLUTIONS
  • ACCENTURE PLC
  • EXLSERVICE HOLDINGS, INC.
  • CONCENTRIX CORPORATION (SYNNEX CORPORATION子公司)
  • HEWLETT-PACKARD
  • HINDUJA GLOBAL SOLUTIONS LIMITED
  • XEROX CORPORATION
  • DELL, INC.
  • GENPACT LIMITED
  • HCL TECHNOLOGIES LTD.
  • WIPRO LIMITED 155

第12章 附錄

圖表

目錄
Product Code: HIT 3877

Over the years, outsourcing of services in the healthcare payer arena has witnessed increasing popularity and players are adopting the trend to ensure and provide better and speedy services to the customers.

In 2015, the BPO services segment is expected to account for the largest share of the global healthcare payer services (outsourcing) market, by service type, while the claims management services segment is expected to account for the largest share of the healthcare payer services (outsourcing) market, by application. Private payers are expected to dominate the market, by end user.

In 2015, North America is expected to account for the largest share of the healthcare payer services (outsourcing) market, followed by Europe, Asia-Pacific, and the Rest of the World (RoW). In the coming years, the healthcare payer services (outsourcing) market is expected to witness the highest growth rate in the North American region. The rising insurance enrolments, federal healthcare mandates in the U.S., and the need to curb rising healthcare costs are expected to drive the market in the region.

The healthcare payer services (outsourcing) market witnesses' high competitive intensity as there are several big and many small firms with similar service offerings. These companies adopt various growth strategies (agreements, partnerships, joint ventures, geographic expansions, new product launches, and acquisitions) to establish a strong foothold in the global market.

Reasons to Buy the Report:

The report will enrich both established firms as well as new entrants/smaller firms to gauge the pulse of the market, which in turn helps firms strengthen their market position. Firms purchasing the report could use any one or a combination of the below-mentioned five strategies (market penetration, product development/innovation, market development, market diversification, and competitive assessment) for strengthening their market positions.

The report provides insights on the following pointers:

  • Market Penetration: Comprehensive information on the services portfolios offered by the key players in the healthcare payer services market. The report analyzes the healthcare payer services market, by service type, application, end users, and region.
  • Product Development/Innovation: Detailed insights on the new services launches and various service up gradations in the healthcare payer services market
  • Market Development: Comprehensive information on lucrative emerging markets. The report analyzes the markets for various healthcare payer services across regions
  • Market Diversification: Exhaustive information on new services, untapped regions, recent developments, and investments in the healthcare payer services market
  • Competitive Assessment: In-depth assessment of strategies, services, and distribution networks capabilities of the leading players in the healthcare payer services market

TABLE OF CONTENTS

1. INTRODUCTION

  • 1.1. OBJECTIVES OF THE STUDY
  • 1.2. MARKET DEFINITION
  • 1.3. MARKET SCOPE
    • 1.3.1. MARKETS COVERED
    • 1.3.2. YEARS CONSIDERED FOR THE STUDY
  • 1.4. CURRENCY
  • 1.5. LIMITATIONS
  • 1.6. STAKEHOLDERS

2. RESEARCH METHODOLOGY

  • 2.1. RESEARCH METHODOLOGY STEPS
  • 2.2. SECONDARY AND PRIMARY RESEARCH METHODOLOGY
    • 2.2.1. SECONDARY RESEARCH
  • 2.3. KEY DATA FROM SECONDARY SOURCES
    • 2.3.1. PRIMARY RESEARCH
    • 2.3.2. KEY INDUSTRY INSIGHTS
  • 2.4. KEY DATA FROM PRIMARY SOURCES
  • 2.5. KEY INSIGHTS FROM PRIMARY SOURCES
  • 2.6. MARKET SIZE ESTIMATION METHODOLOGY
  • 2.7. MARKET FORECAST METHODOLOGY
  • 2.8. MARKET DATA VALIDATION AND TRIANGULATION
  • 2.9. ASSUMPTIONS

3. EXECUTIVE SUMMARY

  • 3.1. INTRODUCTION
  • 3.2. CURRENT SCENARIO
  • 3.3. FUTURE OUTLOOK
  • 3.4. CONCLUSION

4. PREMIUM INSIGHTS

  • 4.1. GLOBAL HEALTHCARE PAYER OUTSOURCING MARKET
  • 4.2. HEALTHCARE PAYER OUTSOURCING MARKET, BY SERVICE TYPE AND REGION
  • 4.3. HEALTHCARE PAYER OUTSOURCING MARKET, BY SERVICE TYPE (2015 VS. 2020)

5. MARKET OVERVIEW

  • 5.1. INTRODUCTION
  • 5.2. MARKET SEGMENTATION
  • 5.3. MARKET DYNAMICS
    • 5.3.1. DRIVERS
      • 5.3.1.1. Outsourcing: a cost-effective solution for healthcare payers
      • 5.3.1.2. Federal mandates in the U.S. increasing payer workload
      • 5.3.1.3. Increasing healthcare fraud
      • 5.3.1.4. Dynamic nature of health benefit plan designs
      • 5.3.1.5. In-house shortage of skilled personnel
    • 5.3.2. RESTRAINTS
      • 5.3.2.1. Rising incidences of data breaches and loss of confidentiality
      • 5.3.2.2. Unforeseen costs associated with outsourcing
      • 5.3.2.3. Loss of managerial control
    • 5.3.3. OPPORTUNITIES
      • 5.3.3.1. Advanced data analytics
      • 5.3.3.2. Switching to ICD-10 standards
      • 5.3.3.3. Service portfolio expansion
    • 5.3.4. CHALLENGES
      • 5.3.4.1. Migration from legacy systems
      • 5.3.4.2. Cultural differences and language barriers

6. HEALTHCARE PAYER OUTSOURCING MARKET, BY SERVICE TYPE

  • 6.1. INTRODUCTION
  • 6.2. BUSINESS PROCESS OUTSOURCING SERVICES
  • 6.3. INFORMATION TECHNOLOGY OUTSOURCING SERVICES
  • 6.4. KNOWLEDGE PROCESS OUTSOURCING SERVICES

7. HEALTHCARE PAYER OUTSOURCING MARKET, BY APPLICATION

  • 7.1. INTRODUCTION
  • 7.2. CLAIMS MANAGEMENT SERVICES
    • 7.2.1. CLAIMS ADJUDICATION SERVICES
    • 7.2.2. CLAIMS SETTLEMENT
    • 7.2.3. INFORMATION MANAGEMENT SERVICES
    • 7.2.4. CLAIMS REPRICING
    • 7.2.5. CLAIMS INVESTIGATION SERVICES
    • 7.2.6. CLAIMS INDEXING SERVICES
    • 7.2.7. LITIGATION MANAGEMENT
  • 7.3. INTEGRATED FRONT-END SERVICES AND BACK-OFFICE OPERATIONS
  • 7.4. MEMBER MANAGEMENT SERVICES
  • 7.5. PROVIDER MANAGEMENT SERVICES
  • 7.6. BILLING AND ACCOUNTS MANAGEMENT SERVICES
  • 7.7. ANALYTICS AND FRAUD MANAGEMENT SERVICES
  • 7.8. HR SERVICES

8. HEALTHCARE PAYER OUTSOURCING MARKET, BY END USER

  • 8.1. INTRODUCTION
  • 8.2. PRIVATE PAYERS
  • 8.3. PUBLIC PAYERS

9. GLOBAL HEALTHCARE PAYER OUTSOURCING MARKET, BY REGION

  • 9.1. INTRODUCTION
  • 9.2. NORTH AMERICA
    • 9.2.1. U.S.
      • 9.2.1.1. Rise in insurance enrolments triggered by the Patient Protection and Affordable Care Act (PPACA)
      • 9.2.1.2. Federal healthcare mandates driving the demand for outsourcing among payers
      • 9.2.1.3. Rising need to curtail escalating healthcare costs
    • 9.2.2. CANADA
      • 9.2.2.1. Outsourcing, a strategic solution to curtail healthcare costs in Canada
  • 9.3. EUROPE
    • 9.3.1. EUROPEAN UNION FIVE (EU5)
      • 9.3.1.1. Insurance fraud amounting to rising healthcare costs in Germany and the U.K.
      • 9.3.1.2. Lack of skilled personnel in Germany
    • 9.3.2. REST OF EUROPE
      • 9.3.2.1. Increased focus of major players
  • 9.4. ASIA-PACIFIC
    • 9.4.1. INDIA
      • 9.4.1.1. India, a low-cost destination coupled with availability of highly skilled IT labor
    • 9.4.2. REST OF APAC
      • 9.4.2.1. High growth opportunities and increased focus of major players in the Philippines
      • 9.4.2.2. Emerging role of China in global outsourcing
      • 9.4.2.3. Rise in the aging population in Japan, a major workload for payers
  • 9.5. REST OF THE WORLD
    • 9.5.1. INITIATIVES BY MARKET PLAYERS TO ENTER EMERGING MARKETS SUCH AS BRAZIL & COLOMBIA

10. COMPETITIVE LANDSCAPE

  • 10.1. OVERVIEW
  • 10.2. COMPETITIVE SITUATION AND TRENDS
    • 10.2.1. EXPANSION
    • 10.2.2. AGREEMENTS/COLLABORATIONS/PARTNERSHIPS/JOINT VENTURES/ALLIANCES
    • 10.2.3. ACQUISITIONS/MERGERS
    • 10.2.4. NEW PRODUCT LAUNCHES
    • 10.2.5. OTHERS

11. COMPANY PROFILES

  • 11.1. INTRODUCTION
  • 11.2. COGNIZANT TECHNOLOGY SOLUTIONS
  • 11.3. ACCENTURE PLC
  • 11.4. EXLSERVICE HOLDINGS, INC.
  • 11.5. CONCENTRIX CORPORATION (A SUBSIDIARY OF SYNNEX CORPORATION)
  • 11.6. HEWLETT-PACKARD
  • 11.7. HINDUJA GLOBAL SOLUTIONS LIMITED
  • 11.8. XEROX CORPORATION
  • 11.9. DELL, INC.
  • 11.10. GENPACT LIMITED
  • 11.11. HCL TECHNOLOGIES LTD.
  • 11.12. WIPRO LIMITED

*Details On Financials, Products & Services, Key Strategy, & Recent Developments Might Not Be Captured In Case Of Unlisted Companies.

12. APPENDIX

  • 12.1. DISCUSSION GUIDE
  • 12.2. COMPANY DEVELOPMENTS (2012-2015)
    • 12.2.1. COGNIZANT TECHNOLOGY SOLUTIONS
    • 12.2.2. ACCENTURE PLC
    • 12.2.3. EXLSERVICE HOLDINGS, INC.
    • 12.2.4. CONCENTRIX CORPORATION
    • 12.2.5. HINDUJA GLOBAL SOLUTIONS LIMITED
    • 12.2.6. XEROX CORPORATION
    • 12.2.7. HCL TECHNOLOGIES LTD.
    • 12.2.8. WIPRO LIMITED
  • 12.3. INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE
  • 12.4. AVAILABLE CUSTOMIZATIONS
  • 12.5. RELATED REPORTS

LIST OF TABLES

  • TABLE 1: INCREASING HEALTHCARE COSTS DRIVING MARKET GROWTH
  • TABLE 2: RISING INCIDENCES OF DATA BREACH LIMITING THE ADOPTION OF OUTSOURCING
  • TABLE 3: DATA ANALYTICS SHOWCASES GROWTH OPPORTUNITIES FOR THE HEALTHCARE PAYER OUTSOURCING MARKET
  • TABLE 4: MIGRATION FROM LEGACY SYSTEMS A MAJOR CHALLENGE IN THE HEALTHCARE PAYER OUTSOURCING MARKET
  • TABLE 5: GLOBAL HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2013-2020 (USD MILLION)
  • TABLE 6: HEALTHCARE PAYER BPO SERVICES MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 7: HEALTHCARE PAYER ITO SERVICES MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 8: HEALTHCARE PAYER KPO SERVICES MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 9: GLOBAL HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY APPLICATION, 2013-2020 (USD MILLION)
  • TABLE 10: CLAIMS MANAGEMENT SERVICES MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 11: CLAIMS MANAGEMENT SERVICES MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 12: CLAIMS ADJUDICATION SERVICES MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 13: CLAIMS SETTLEMENT SERVICES MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 14: INFORMATION MANAGEMENT SERVICES MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 15: CLAIMS REPRICING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 16: CLAIMS INVESTIGATION SERVICES MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 17: CLAIMS INDEXING SERVICES MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 18: LITIGATION MANAGEMENT MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 19: INTEGRATED FRONT-END SERVICES AND BACK-OFFICE OPERATIONS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 20: MEMBER MANAGEMENT SERVICES MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 21: PROVIDER MANAGEMENT SERVICES MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 22: BILLING AND ACCOUNTS MANAGEMENT SERVICES MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 23: ANALYTICS AND FRAUD MANAGEMENT SERVICES MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 24: HR SERVICES MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 72  
  • TABLE 25: HEALTHCARE SPENDING RATIOS BY MAJOR SOURCES OF FUNDING
  • TABLE 26: GLOBAL HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
  • TABLE 27: PRIVATE PAYER OUTSOURCING MARKET SIZE, BY GEOGRAPHY, 2013-2020 (USD MILLION)
  • TABLE 28: PRIVATE PAYER OUTSOURCING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 29: PUBLIC PAYER OUTSOURCING MARKET SIZE, BY GEOGRAPHY, 2013-2020 (USD MILLION)
  • TABLE 30: PUBLIC PAYER OUTSOURCING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 31: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 32: NORTH AMERICA: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY COUNTRY, 2013-2020 (USD MILLION)
  • TABLE 33: NORTH AMERICA: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2013-2020 (USD MILLION)
  • TABLE 34: NORTH AMERICA: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY APPLICATION, 2013-2020 (USD MILLION)
  • TABLE 35: NORTH AMERICA: CLAIMS MANAGEMENT SERVICES MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 36: NORTH AMERICA: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
  • TABLE 37: MACROECONOMIC INDICATORS FOR THE HEALTHCARE MARKET IN THE U.S.
  • TABLE 38: U.S.: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2013-2020 (USD MILLION)
  • TABLE 39: U.S.: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY APPLICATION, 2013-2020 (USD MILLION)
  • TABLE 40: U.S.: CLAIMS MANAGEMENT SERVICES OUTSOURCING MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 41: U.S.: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY END USERS, 2013-2020 (USD MILLION)
  • TABLE 42: MACROECONOMIC INDICATORS FOR THE HEALTHCARE MARKET IN CANADA
  • TABLE 43: CANADA: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2013-2020 (USD MILLION)
  • TABLE 44: CANADA: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY APPLICATION, 2013-2020 (USD MILLION)
  • TABLE 45: CANADA: CLAIMS MANAGEMENT SERVICES MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 46: CANADA: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
  • TABLE 47: EUROPE: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 48: EUROPE: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2013-2020 (USD MILLION)
  • TABLE 49: EUROPE: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY APPLICATION, 2013-2020 (USD MILLION) 96  
  • TABLE 50: EUROPE: CLAIMS MANAGEMENT SERVICES OUTSOURCING MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 51: EUROPE: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
  • TABLE 52: EU5: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2013-2020 (USD MILLION)
  • TABLE 53: EU5: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY APPLICATION, 2013-2020 (USD MILLION)
  • TABLE 54: EU5: CLAIMS MANAGEMENT SERVICES OUTSOURCING MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 55: EU5: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
  • TABLE 56: ROE: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2013-2020 (USD MILLION)
  • TABLE 57: ROE: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY APPLICATION, 2013-2020 (USD MILLION)
  • TABLE 58: ROE: CLAIMS MANAGEMENT SERVICES OUTSOURCING MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 59: ROE: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
  • TABLE 60: ASIA-PACIFIC: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY COUNTRY, 2013-2020 (USD MILLION)
  • TABLE 61: ASIA-PACIFIC: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2013-2020 (USD MILLION)
  • TABLE 62: ASIA-PACIFIC: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY APPLICATION, 2013-2020 (USD MILLION)
  • TABLE 63: ASIA-PACIFIC: CLAIMS MANAGEMENT SERVICES OUTSOURCING MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 64: ASIA-PACIFIC: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
  • TABLE 65: INDIA: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2013-2020 (USD MILLION)
  • TABLE 66: INDIA: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY APPLICATION, 2013-2020 (USD MILLION)
  • TABLE 67: INDIA: CLAIMS MANAGEMENT SERVICES OUTSOURCING MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 68: INDIA: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
  • TABLE 69: REST OF APAC: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2013-2020 (USD MILLION)
  • TABLE 70: REST OF APAC: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY APPLICATION, 2013-2020 (USD MILLION)
  • TABLE 71: REST OF APAC: CLAIMS MANAGEMENT SERVICES MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 72: REST OF APAC: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
  • TABLE 73: ROW: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2013-2020 (USD MILLION) 114  
  • TABLE 74: ROW: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY APPLICATION, 2013-2020 (USD MILLION)
  • TABLE 75: ROW: CLAIMS MANAGEMENT SERVICES MARKET SIZE, BY TYPE, 2013-2020 (USD MILLION)
  • TABLE 76: ROW: HEALTHCARE PAYER OUTSOURCING MARKET SIZE, BY END USER, 2013-2020 (USD MILLION)
  • TABLE 77: EXPANSIONS, 2012-2015
  • TABLE 78: AGREEMENTS/JOINT VENTURES/PARTNERSHIPS/COLLABORATIONS/ALLIANCES, 2012-2015
  • TABLE 79: ACQUISITIONS, 2012-2015
  • TABLE 80: NEW PRODUCT LAUNCHES, 2012-2015
  • TABLE 81: OTHER STRATEGIES, 2012-2015

LIST OF FIGURES

  • FIGURE 1: GLOBAL HEALTHCARE PAYER OUTSOURCING MARKET: RESEARCH METHODOLOGY STEPS
  • FIGURE 2: SAMPLING FRAME: PRIMARY RESEARCH
  • FIGURE 3: BREAKDOWN OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION
  • FIGURE 4: MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH
  • FIGURE 5: MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH
  • FIGURE 6: MARKET FORECAST METHODOLOGY
  • FIGURE 7: DATA TRIANGULATION METHODOLOGY
  • FIGURE 8: NORTH AMERICA DOMINATES THE GLOBAL HEALTHCARE PAYER OUTSOURCING MARKET IN 2015
  • FIGURE 9: ANALYTICS AND FRAUD MANAGEMENT MARKET TO WITNESS THE HIGHEST GROWTH RATE FROM 2015 TO 2020
  • FIGURE 10: NORTH AMERICA IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
  • FIGURE 11: RISING INSURANCE ENROLMENT DRIVING THE MARKET
  • FIGURE 12: NORTH AMERICA DOMINATED THE HEALTHCARE PAYER OUTSOURCING MARKET IN 2015
  • FIGURE 13: NORTH AMERICA TO GROW AT THE HIGHEST RATE DURING THE FORECAST PERIOD
  • FIGURE 14: BPO SERVICES COMMANDED THE LARGEST MARKET SHARE
  • FIGURE 15: HEALTHCARE PAYER OUTSOURCING MARKET SEGMENTATION
  • FIGURE 16: DRIVERS, RESTRAINTS, OPPORTUNITIES, & CHALLENGES
  • FIGURE 17: BPO SERVICES SEGMENT TO ACCOUNT FOR THE LARGEST SHARE OF HEALTHCARE PAYER OUTSOURCING MARKET, IN 2015
  • FIGURE 18: THE CLAIMS MANAGEMENT SERVICES SEGMENT IS EXPECTED TO CONTINUE TO ACCOUNT FOR THE HIGHEST SHARE OF THE MARKET DURING THE FORECAST PERIOD
  • FIGURE 19: PRIVATE PAYERS SEGMENT TO ACCOUNT FOR THE LARGEST MARKET SHARE DURING THE FORECAST PERIOD
  • FIGURE 20: NORTH AMERICA IS EXPECTED TO COMMAND THE LARGEST SHARE OF THE GLOBAL HEALTHCARE PAYER OUTSOURCING MARKET IN 2015
  • FIGURE 21: THE U.S. TO WITNESS THE HIGHEST GROWTH IN THE HEALTHCARE PAYER OUTSOURCING MARKET IN NORTH AMERICA
  • FIGURE 22: BPO SERVICES TO DOMINATE THE EUROPEAN HEALTHCARE PAYER OUTSOURCING MARKET
  • FIGURE 23: REST OF APAC TO DOMINATE THE ASIA PACIFIC HEALTHCARE PAYER OUTSOURCING MARKET
  • FIGURE 24: CLAIMS MANAGEMENT SERVICES TO DOMINATE THE ROW HEALTHCARE PAYER OUTSOURCING MARKET
  • FIGURE 25: EXPANSION WAS THE KEY GROWTH STRATEGY FOR MARKET PLAYERS
  • FIGURE 26: BATTLE FOR MARKET SHARE: EXPANSION WAS THE KEY STRATEGY
  • FIGURE 27: KEY PLAYERS FOCUSING ON EXPANSION, 2012-2015 118  
  • FIGURE 28: KEY PLAYERS FOCUSING ON AGREEMENTS/COLLABORATIONS/JOINT VENTURES/ALLIANCES/PARTNERSHIPS, 2012-2015
  • FIGURE 29: KEY PLAYERS FOCUSING ON ACQUISITIONS/MERGERS, 2012-2015
  • FIGURE 30: KEY PLAYERS FOCUSING ON NEW PRODUCT LAUNCHES, 2012-2015
  • FIGURE 31: KEY PLAYERS FOCUSING ON OTHER STRATEGIES, 2012-2015
  • FIGURE 32: GEOGRAPHIC REVENUE MIX OF TOP MARKET PLAYERS
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