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市場調查報告書

語音通訊監測的全球市場 - 2020年:各解決方案、各類服務的預測

Audio Communication Monitoring Market by Solution & Service (Reporting & Analytics, Call Recording Software & Quality Analysis, Audio Loudness, Metering & Monitoring Solution, Professional Service, Support & Maintenance) - Global Forecast to 2020

出版商 MarketsandMarkets 商品編碼 341711
出版日期 內容資訊 英文 113 Pages
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語音通訊監測的全球市場 - 2020年:各解決方案、各類服務的預測 Audio Communication Monitoring Market by Solution & Service (Reporting & Analytics, Call Recording Software & Quality Analysis, Audio Loudness, Metering & Monitoring Solution, Professional Service, Support & Maintenance) - Global Forecast to 2020
出版日期: 2015年10月08日 內容資訊: 英文 113 Pages
簡介

為了維持全球市場競爭力,語音通訊監測成為對企業來說重要的工具。

本報告提供全球語音通訊監測市場相關調查分析、市場概要、產業趨勢、各市場區隔的市場分析、競爭情形、主要企業等相關的系統性資訊。

第1章 簡介

第2章 調查手法

第3章 摘要整理

第4章 重要考察

  • 語音通訊監測市場的富有魅力的市場機會
  • 語音通訊監測市場:4大應用、各產業領域的年複合成長率
  • 語音通訊監測市場:先進 vs. 新興市場
  • 生命週期分析:各地區
  • 語音通訊監測市場:市場佔有率 (各地區)

第5章 市場概要

  • 簡介
  • 演進
  • 市場區隔
  • 市場動態
    • 推動因素
    • 阻礙因素
    • 機會
    • 課題
  • 技術概要

第6章 產業趨勢

  • 簡介
  • 價值鏈分析
  • 生態系統
  • 策略性基準

第7章 語音通訊監測市場分析:各解決方案

  • 簡介
  • 報告、分析
  • 通話記錄軟體、品質分析
  • 語音響度、計量、監測解決方案
  • 專門服務
  • 支援、維護服務

第8章 語音通訊監測市場分析:各應用

  • 簡介
  • 法律執行機關
  • 銷售、內部通訊監測
  • 商業、高感度領域
  • 員工/業者監測
  • 多通路監測/廣播監測

第9章 語音通訊監測市場分析:各組織規模

  • 簡介
  • 中小企業
  • 大企業

第10章 語音通訊監測市場分析:各產業領域

  • 簡介
  • BFSI
  • 外包
  • 政府
  • 醫療保健
  • 媒體、娛樂
  • 通訊、IT
  • 運輸、物流
  • 其他

第11章 地區分析

  • 簡介
  • 北美
  • 歐洲
  • 亞太地區
  • 其他

第12章 競爭情形

  • 簡介
  • 競爭情形與趨勢

第13章 企業簡介 (概要、財務、產品與服務、策略與分析、最近的趨勢等)

  • 簡介
  • NICE SYSTEMS LTD.
  • CISCO SYSTEMS, INC.
  • IBM CORPORATION
  • NECTAR SERVICES CORPORATION
  • NEXIDIA, INC.
  • NUANCE COMMUNICATIONS
  • BEHAVOX LTD.
  • FONETIC SOLUTIONS
  • NUGEN AUDIO
  • NTELLIGENT VOICE

第14章 附錄

圖表

目錄
Product Code: TC 3818

Audio Communication Monitoring has become an important tool for businesses to remain competitive in the global market. The audio communication monitoring market has been segmented by various solutions and services, industry verticals and the major applications of audio communication monitoring. Audio communication monitoring providers play a vital role in assisting various organizations in quickly reacting to the changing business needs by analyzing multichannel communication and real-time call monitoring. Audio communication monitoring also help companies in adhering to the risk and compliance management requirement, improving operations quality and enhancing the organization's overall productivity. Audio communication monitoring providers offers independent audio monitoring and analysis solutions and supporting services such as professional services and support and maintenance services, so organizations can focus more on their core activities. Organizations are also demanding audio communication monitoring as there is advance governance and risk and compliance frameworks that they need to adhere to.

The growing need for getting real-time insights on the data collected from the call records and communication across the organization, getting data structured, low investment and reducing the operational cost is increasing the adoption of audio communication monitoring by SMBs, further driving the growth and demand of the audio communication monitoring market globally.

Major vendors such as IBM, Cisco, NICE System, Nectar Services Corp, and Nexidia, Inc., are helping large enterprises and SMBs implement audio communication monitoring for analyzing call data in real-time and assists in providing quick insights on the changing business conditions and increasing awareness about the changing market trends. It increases the operational efficiency by providing uninterrupted business operations.

The report analyzes the growth rate and penetration of the audio communication monitoring market across all the regions. The assumptions considered for the market forecast include political, social, technological, and economic factors. For example, exchange rate is one of the economic factors expected to have a moderate impact on this market. Therefore, dollar fluctuations are expected to not seriously affect the forecasts in the emerging Latin America and Asia-Pacific (APAC) regions.

The report on audio communication monitoring market will help the market leaders/new entrants in this market in the following ways:

  • 1. The report provides the closest approximations of the market size for the overall market and the sub-segments. The market numbers are further split across different industry verticals and all major solutions and services of the audio communication monitoring market.
  • 2. This report will help them understand the competitors better and gain more insights into positioning one's business. There is a separate section on competitive landscape, including end-user analysis and mergers and acquisitions. Besides this, there are company profiles of ten major players in this market. In this section, market internals are provided to help place one's company ahead of the competitors.
  • 3. The report helps them understand the pulse of the market. The report provides information on key market drivers, restraints, challenges, and opportunities.

TABLE OF CONTENTS

1. INTRODUCTION

  • 1.1. OBJECTIVES OF THE STUDY
  • 1.2. MARKET DEFINITION
  • 1.3. MARKET SCOPE
    • 1.3.1. MARKETS COVERED
    • 1.3.2. YEARS CONSIDERED IN THE REPORT
  • 1.4. CURRENCY
  • 1.5. LIMITATIONS
  • 1.6. STAKEHOLDERS

2. RESEARCH METHODOLOGY

  • 2.1. RESEARCH DATA
    • 2.1.1. SECONDARY DATA
      • 2.1.1.1. Key data from secondary sources
    • 2.1.2. PRIMARY DATA
      • 2.1.2.1. Key data from primary sources
      • 2.1.2.2. Key industry insights
      • 2.1.2.3. Breakdown of primaries
  • 2.2. MARKET SIZE ESTIMATION
    • 2.2.1. BOTTOM-UP APPROACH
    • 2.2.2. TOP-DOWN APPROACH
  • 2.3. MARKET BREAKDOWN AND DATA TRIANGULATION
  • 2.4. RESEARCH ASSUMPTIONS

3. EXECUTIVE SUMMARY

4. PREMIUM INSIGHTS

  • 4.1. ATTRACTIVE MARKET OPPORTUNITIES IN THE AUDIO COMMUNICATION MONITORING MARKET
  • 4.2. AUDIO COMMUNICATION MONITORING MARKET: CAGR OF THE TOP FOUR APPLICATIONS AND VERTICALS
  • 4.3. LIFE CYCLE ANALYSIS, BY REGION
  • 4.4. AUDIO COMMUNICATION MONITORING MARKET: MARKET SHARE ACROSS VARIOUS REGIONS

5. MARKET OVERVIEW

  • 5.1. INTRODUCTION
  • 5.2. MARKET EVOLUTION
  • 5.3. MARKET DYNAMICS
    • 5.3.1. DRIVERS
      • 5.3.1.1. Risk and compliance management
      • 5.3.1.2. Increase in number of BPOs
      • 5.3.1.3. Increasing importance of call monitoring
    • 5.3.2. RESTRAINTS
      • 5.3.2.1. Lack of awareness
      • 5.3.2.2. Legacy architecture
    • 5.3.3. OPPORTUNITIES
      • 5.3.3.1. High adoption rate in SMBs
      • 5.3.3.2. Real-time call monitoring and call analysis
    • 5.3.4. CHALLENGES
      • 5.3.4.1. Data and information privacy concerns
      • 5.3.4.2. Increase in the number of players
  • 5.4. TECHNOLOGICAL OVERVIEW
    • 5.4.1. NATURAL LANGUAGE PROCESSING
    • 5.4.2. PHONETIC SEARCH TECHNIQUE

6. INDUSTRY TRENDS

  • 6.1. INTRODUCTION
  • 6.2. VALUE CHAIN ANALYSIS
  • 6.3. ECOSYSTEM
  • 6.4. STRATEGIC BENCHMARKING

7. AUDIO COMMUNICATION MONITORING MARKET ANALYSIS, BY SOLUTION AND SERVICE

  • 7.1. INTRODUCTION
  • 7.2. REPORTING AND ANALYTICS
    • 7.2.1. SEARCH, REVIEW, AND INDEXING
  • 7.3. CALL RECORDING SOFTWARE AND QUALITY ANALYSIS
    • 7.3.1. VOICE BIOMETRIC SOLUTION
  • 7.4. AUDIO LOUDNESS, METERING, AND MONITORING SOLUTION
    • 7.4.1. GLOBAL SYSTEM FOR MOBILE COMMUNICATIONS MONITORING
    • 7.4.2. AUDIO SURVEILLANCE MONITORING
    • 7.4.3. MEDIA MONITORING
  • 7.5. PROFESSIONAL SERVICES
  • 7.6. SUPPORT AND MAINTENANCE SERVICES

8. AUDIO COMMUNICATION MONITORING MARKET ANALYSIS, BY APPLICATION

  • 8.1. INTRODUCTION
  • 8.2. LAW ENFORCEMENT AGENCIES
    • 8.2.1. PUBLIC SAFETY AND SECURITY
  • 8.3. SALES AND INTERNAL COMMUNICATION MONITORING
  • 8.4. COMMERCIAL AND SENSITIVE AREAS
  • 8.5. EMPLOYEE/AGENT MONITORING
  • 8.6. MULTICHANNEL MONITORING/BROADCAST MONITORING

9. AUDIO COMMUNICATION MONITORING MARKET ANALYSIS, BY ORGANIZATION SIZE

  • 9.1. INTRODUCTION
  • 9.2. SMALL AND MEDIUM BUSINESSES (SMBS)
  • 9.3. LARGE ENTERPRISES

10. AUDIO COMMUNICATION MONITORING MARKET ANALYSIS, BY VERTICAL

  • 10.1. INTRODUCTION
  • 10.2. BANKING, FINANCIAL SERVICES, AND INSURANCE (BFSI)
  • 10.3. OUTSOURCING
  • 10.4. GOVERNMENT
  • 10.5. HEALTHCARE
  • 10.6. MEDIA AND ENTERTAINMENT
  • 10.7. TELECOMMUNICATION AND IT
  • 10.8. TRANSPORTATION AND LOGISTICS
  • 10.9. OTHERS

11. GEOGRAPHIC ANALYSIS

  • 11.1. INTRODUCTION
  • 11.2. NORTH AMERICA
  • 11.3. EUROPE
  • 11.4. ASIA-PACIFIC (APAC)
  • 11.5. REST OF THE WORLD (ROW)

12. COMPETITIVE LANDSCAPE

  • 12.1. OVERVIEW
  • 12.2. COMPETITIVE SITUATION AND TRENDS
    • 12.2.1. NEW PRODUCT LAUNCHES
    • 12.2.2. PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS
    • 12.2.3. MERGERS AND ACQUISITIONS

13. COMPANY PROFILES (Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*

  • 13.1. INTRODUCTION
  • 13.2. NICE SYSTEMS LTD.
  • 13.3. CISCO SYSTEMS, INC.
  • 13.4. IBM CORPORATION
  • 13.5. NECTAR SERVICES CORPORATION
  • 13.6. NEXIDIA, INC.
  • 13.7. NUANCE COMMUNICATIONS
  • 13.8. BEHAVOX LTD.
  • 13.9. FONETIC SOLUTIONS
  • 13.10. NUGEN AUDIO
  • 13.11. INTELLIGENT VOICE

*Details on Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.

14. APPENDIX

  • 14.1. EXCERPTS FROM INDUSTRY EXPERTS
  • 14.2. DISCUSSION GUIDE
  • 14.3. INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE
  • 14.4. AVAILABLE CUSTOMIZATION
  • 14.5. RELATED REPORTS

LIST OF TABLES

  • TABLE 1: AUDIO COMMUNICATION MONITORING MARKET SIZE AND GROWTH, 2013-2020 (USD MILLION, Y-O-Y %)
  • TABLE 2: AUDIO COMMUNICATION MONITORING MARKET: ANALYSIS OF DRIVERS
  • TABLE 3: AUDIO COMMUNICATION MONITORING MARKET: ANALYSIS OF RESTRAINTS
  • TABLE 4: AUDIO COMMUNICATION MONITORING MARKET: ANALYSIS OF OPPORTUNITIES
  • TABLE 5: AUDIO COMMUNICATION MONITORING MARKET: ANALYSIS OF CHALLENGES
  • TABLE 6: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY SOLUTION AND SERVICE, 2013-2020 (USD MILLION)
  • TABLE 7: REPORTING AND ANALYTICS: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 8: CALL RECORDING SOFTWARE AND QUALITY ANALYSIS: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 9: AUDIO LOUDNESS, METERING, AND MONITORING SOLUTION: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 10: PROFESSIONAL SERVICES: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 11: SUPPORT AND MAINTENANCE SERVICES: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 12: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY APPLICATION, 2013-2020 (USD MILLION)
  • TABLE 13: LAW ENFORCEMENT AGENCIES: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 14: SALES AND INTERNAL COMMUNICATION MONITORING: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 15: COMMERCIAL AND SENSITIVE AREAS: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 16: EMPLOYEE/AGENT MONITORING: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 17: MULTICHANNEL MONITORING/BROADCAST MONITORING: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 18: AUDIO COMMUNICATION MARKET SIZE, BY ORGANIZATION SIZE, 2013-2020 (USD MILLION)
  • TABLE 19: SMALL AND MEDIUM BUSINESSES: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 20: LARGE ENTERPRISES: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 21: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
  • TABLE 22: BFSI: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 23: BFSI: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY SOLUTION AND SERVICE, 2013-2020 (USD MILLION)
  • TABLE 24: BFSI: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY APPLICATION, 2013-2020 (USD MILLION)
  • TABLE 25: OUTSOURCING: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 26: OUTSOURCING: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY SOLUTION AND SERVICE, 2013-2020 (USD MILLION)
  • TABLE 27: OUTSOURCING: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY APPLICATION, 2013-2020 (USD MILLION)
  • TABLE 28: GOVERNMENT: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 29: GOVERNMENT: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY SOLUTION AND SERVICE, 2013-2020 (USD MILLION)
  • TABLE 30: GOVERNMENT: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY APPLICATION, 2013-2020 (USD MILLION)
  • TABLE 31: HEALTHCARE: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 32: HEALTHCARE: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY SOLUTION AND SERVICE, 2013-2020 (USD MILLION)
  • TABLE 33: HEALTHCARE: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY APPLICATION, 2013-2020 (USD MILLION)
  • TABLE 34: MEDIA AND ENTERTAINMENT: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 35: MEDIA AND ENTERTAINMENT: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY SOLUTION AND SERVICE, 2013-2020 (USD MILLION)
  • TABLE 36: MEDIA AND ENTERTAINMENT: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY APPLICATION, 2013-2020 (USD MILLION)
  • TABLE 37: TELECOMMUNICATION AND IT: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 38: TELECOMMUNICATION AND IT: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY SOLUTION AND SERVICE, 2013-2020 (USD MILLION)
  • TABLE 39: TELECOMMUNICATION AND IT: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY APPLICATION, 2013-2020 (USD MILLION)
  • TABLE 40: TRANSPORTATION AND LOGISTICS: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 41: TRANSPORTATION AND LOGISTICS: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY SOLUTION AND SERVICE, 2013-2020 (USD MILLION)
  • TABLE 42: TRANSPORTATION AND LOGISTICS: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY APPLICATION, 2013-2020 (USD MILLION)
  • TABLE 43: OTHERS: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 44: OTHERS: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY SOLUTION AND SERVICE, 2013-2020 (USD MILLION)
  • TABLE 45: OTHERS: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY APPLICATION, 2013-2020 (USD MILLION)
  • TABLE 46: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 47: NORTH AMERICA: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
  • TABLE 48: NORTH AMERICA: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY COUNTRY, 2013-2020 (USD MILLION)
  • TABLE 49: NORTH AMERICA: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY SOLUTION AND SERVICE, 2013-2020 (USD MILLION)
  • TABLE 50: NORTH AMERICA: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY APPLICATION, 2013-2020 (USD MILLION)
  • TABLE 51: NORTH AMERICA: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY ORGANIZATION SIZE, 2013-2020 (USD MILLION)
  • TABLE 52: EUROPE: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
  • TABLE 53: EUROPE: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY COUNTRY, 2013-2020 (USD MILLION)
  • TABLE 54: EUROPE: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY SOLUTION AND SERVICE, 2013-2020 (USD MILLION)
  • TABLE 55: EUROPE: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY APPLICATION, 2013-2020 (USD MILLION)
  • TABLE 56: EUROPE: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY ORGANIZATION SIZE, 2013-2020 (USD MILLION)
  • TABLE 57: ASIA-PACIFIC: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
  • TABLE 58: ASIA-PACIFIC: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY COUNTRY, 2013-2020 (USD MILLION)
  • TABLE 59: ASIA-PACIFIC: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY SOLUTION AND SERVICE, 2013-2020 (USD MILLION)
  • TABLE 60: ASIA-PACIFIC: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY APPLICATION, 2013-2020 (USD MILLION)
  • TABLE 61: ASIA-PACIFIC: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY ORGANIZATION SIZE, 2013-2020 (USD MILLION)
  • TABLE 62: REST OF THE WORLD: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION)
  • TABLE 63: REST OF THE WORLD: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY REGION, 2013-2020 (USD MILLION)
  • TABLE 64: REST OF THE WORLD: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY SOLUTION AND SERVICE, 2013-2020 (USD MILLION)
  • TABLE 65: REST OF THE WORLD: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY APPLICATION, 2013-2020 (USD MILLION)
  • TABLE 66: ROW: AUDIO COMMUNICATION MONITORING MARKET SIZE, BY ORGANIZATION SIZE, 2013-2020 (USD MILLION)
  • TABLE 67: NEW PRODUCT LAUNCHES, 2013-2015
  • TABLE 68: PARTNERSHIPS AND COLLABORATIONS, 2013-2015
  • TABLE 69: MERGERS AND ACQUISITIONS, 2011

LIST OF FIGURES

  • FIGURE 1: AUDIO COMMUNICATION MONITORING MARKET
  • FIGURE 2: AUDIO COMMUNICATION MONITORING MARKET: RESEARCH DESIGN
  • FIGURE 3: BREAKDOWN OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION
  • FIGURE 4: MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH
  • FIGURE 5: MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH
  • FIGURE 6: DATA TRIANGULATION
  • FIGURE 7: ASSUMPTIONS OF THE RESEARCH STUDY
  • FIGURE 8: AUDIO COMMUNICATION MONITORING MARKET SIZE, 2015-2020 (USD MILLION)
  • FIGURE 9: AUDIO COMMUNICATION MONITORING MARKET, BY SOLUTION (2015 VS. 2020)
  • FIGURE 10: AUDIO COMMUNICATION MONITORING MARKET, BY SERVICE (2015-2020)
  • FIGURE 11: LUCRATIVE GROWTH PROSPECTS IN THE AUDIO COMMUNICATION MONITORING MARKET DUE TO INCREASING ADOPTION OF CALL MONITORING
  • FIGURE 12: AUDIO COMMUNICATION MONITORING MARKET: CAGR OF APPLICATIONS AND VERTICALS
  • FIGURE 13: LIFE CYCLE ANALYSIS, BY REGION (2015): ASIA-PACIFIC IS EXPECTED TO ENTER THE GROWTH PHASE IN THE COMING YEARS
  • FIGURE 14: NORTH AMERICA IS EXPECTED TO HOLD THE LARGEST MARKET SHARE OF THE AUDIO COMMUNICATION MONITORING MARKET IN 2015
  • FIGURE 15: AUDIO COMMUNICATION MONITORING MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES
  • FIGURE 16: AUDIO COMMUNICATION MONITORING MARKET: VALUE CHAIN ANALYSIS
  • FIGURE 17: AUDIO COMMUNICATION MONITORING MARKET: ECOSYSTEM
  • FIGURE 18: STRATEGIC BENCHMARKING: AUDIO COMMUNICATION MONITORING MARKET
  • FIGURE 19: CALL RECORDING SOFTWARE AND QUALITY ANALYSIS ESTIMATED TO HAVE THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD
  • FIGURE 20: COMMERCIAL AND SENSITIVE AREAS SEGMENT IS EXPECTED TO EXHIBIT THE HIGHEST CAGR DURING THE FORECAST PERIOD
  • FIGURE 21: LARGE ENTERPRISES ARE ESTIMATED TO HAVE THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD
  • FIGURE 22: GOVERNMENT VERTICAL IS EXPECTED TO EXHIBIT THE HIGHEST CAGR DURING THE FORECAST PERIOD
  • FIGURE 23: NORTH AMERICA IS ESTIMATED TO HAVE THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD
  • FIGURE 24: ASIA-PACIFIC: AN ATTRACTIVE DESTINATION FOR THE AUDIO COMMUNICATION MONITORING MARKET, 2015-2020
  • FIGURE 25: NORTH AMERICA SNAPSHOT
  • FIGURE 26: ASIA-PACIFIC MARKET SNAPSHOT
  • FIGURE 27: COMPANIES ADOPTED PARTNERSHIPS, COLLABORATIONS, AND AGREEMENTS AS THE KEY GROWTH STRATEGY FROM 2011 TO 2015
  • FIGURE 28: PRODUCT PORTFOLIO COMPARISON
  • FIGURE 29: BATTLE FOR MARKET SHARE: PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS WAS THE KEY STRATEGY IN THE AUDIO COMMUNICATION MONITORINIG MARKET
  • FIGURE 30: GEOGRAPHIC REVENUE MIX OF TOP MARKET PLAYERS
  • FIGURE 31: NICE SYSTEMS LTD.: COMPANY SNAPSHOT
  • FIGURE 32: NICE SYSTEMS LTD.: SWOT ANALYSIS
  • FIGURE 33: CISCO SYSTEMS, INC.: COMPANY SNAPSHOT
  • FIGURE 34: CISCO SYSTEMS LTD.: SWOT ANALYSIS
  • FIGURE 35: IBM CORPORATION: COMPANY SNAPSHOT
  • FIGURE 36: IBM CORPORATION : SWOT ANALYSIS
  • FIGURE 37: NECTAR SERVICES CORPORATION : SWOT ANALYSIS
  • FIGURE 38: NEXIDIA, INC.: SWOT ANALYSIS
  • FIGURE 39: NUANCE COMMUNICATIONS: COMPANY SNAPSHOT
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