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市場調查報告書

全球通訊費管理(TEM:Telecom Expense Management)市場預測:各解決方案(採購管理、報告&業務管理、糾紛管理、利用管理、帳單管理、訂貨&供應管理)

Telecom Expense Management Market by Solutions (Sourcing Management, Reporting & Business Management, Dispute Management, Usage Management, Invoice Management, and Ordering & Provisioning Management) - Global Forecast to 2019

出版商 MarketsandMarkets 商品編碼 319490
出版日期 內容資訊 英文 124 Pages
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全球通訊費管理(TEM:Telecom Expense Management)市場預測:各解決方案(採購管理、報告&業務管理、糾紛管理、利用管理、帳單管理、訂貨&供應管理) Telecom Expense Management Market by Solutions (Sourcing Management, Reporting & Business Management, Dispute Management, Usage Management, Invoice Management, and Ordering & Provisioning Management) - Global Forecast to 2019
出版日期: 2014年11月04日 內容資訊: 英文 124 Pages
簡介

通訊費管理(TEM:Telecom Expense Management)市場的成長,主要由於行動電話的普及,對費用的能見度的需求而推進。同時,複數解決方案間的互通性缺乏成為市場上課題。

本報告提供全球通訊費管理(TEM:Telecom Expense Management)的市場相關調查、各種解決方案種類與概要、市場規模的變化與預測、解決方案類型、服務提供區隔、各終端用戶產業的詳細明細、市場成長的各種影響因素分析、企業及企業間的配合措施、主要企業的提供產品與服務、策略、其他簡介等彙整資料。

第1章 序論

第2章 調查手法

第3章 摘要整理

第4章 重要考察

  • TEM整體市場方案
  • 產業專家的重要考察
  • 各解決方案市場
  • 地區概要

第5章 市場概要

  • 市場定義
  • 市場區隔
  • 市場動態
    • 推進因素
      • 行動電話及其他的可攜式設備的利用增加
      • 提供費用的能見度
      • 大幅度的降低成本
    • 阻礙要素
      • 互通性的缺乏
    • 市場機會
      • 引進成本低
      • 來自終端用戶的TEM解決方案的需求增加
    • 課題
      • 由於尋求彈性的職場環境的需求擴大,複雜性增加

第6章 產業趨勢

  • 簡介
  • 價值鏈分析
  • 波特的五力分析

第7章 TEM市場:各解決方案

  • 簡介
  • 採購管理
  • 報告及產業管理
  • 糾紛管理
  • 利用管理
  • 付款通知單管理
  • 訂貨、供應管理
  • 其他

第8章 TEM解決方案市場:各服務提供模式

  • 簡介
  • 託管
  • 授權軟體
  • 管理服務&完全的外包

第9章 TEM市場:各終端用戶

  • 簡介
  • 採購管理
  • 大規模企業

第10章 TEM市場:各終端用戶產業

  • 簡介
  • 汽車
  • BFSI
  • 消費品、零售
  • 醫療
  • 製造
  • ITS、通訊
  • 媒體、娛樂
  • 運輸、物流
  • 其他

第11章 各地區隔析

  • 簡介
  • 北美
  • 亞太地區
  • 歐洲
  • 中東、非洲
  • 南美

第12章 競爭情形

  • 概要
  • M&A

第13章 企業簡介

  • Vodafone Global Enterprise
  • Dimension Data
  • IBM
  • Mdsl
  • Tangoe
  • Accenture
  • CGI
  • CSC
  • Econocom
  • Valicom

第14章 附錄

圖表

目錄
Product Code: TC 2870

The Telecom Expense Management (TEM) market in this report is defined as the process or tool that is employed by enterprises to control their wireless, wireline, mobile, and data assets. The TEM market is segmented into traditional solutions, service delivery modes, end users, verticals, and regions. The solutions include sourcing management, reporting and business management, dispute management, usage management, invoice management, ordering and provisioning management, and other solutions. The service delivery modes include hosted, licensed software, managed services, and complete outsourcing. The end users include Small and Medium Businesses (SMBs) and enterprises. The overall market size of TEM is further distributed into verticals and regions, respectively.

The TEM market comprises solutions such as sourcing management, reporting and business management, dispute management, usage management, invoice management, ordering and provisioning management, and other solutions. In 2014, usage management accounts for the highest market share followed by reporting and business management.

There are various assumptions that have been taken into consideration for the market sizing and forecasting exercise. A few global assumptions include political, economic, social, technological, and economic factors. For instance, exchange rates, one of the economic factors, are expected to have a moderate rating of impact on this market. Therefore, dollar fluctuations are expected to not seriously affect the forecasts in the emerging APAC regions.

The report will help the market leaders/new entrants in this market in the following ways:

  • 1. This report segments the market into solutions, service delivery modes, end users, verticals, and regions covering this market comprehensively. The report also depicts the market sizes for emerging solutions. The report provides the closest approximations of the revenue numbers for the overall market and the sub-segments. The market numbers are further split across the different verticals and regions.
  • 2. This report will help them better understand the competitors and gain more insights to better position their business. There is a separate section on competitive landscape, including competitor ecosystem, mergers and acquisition, and venture capital funding. Besides, there are company profiles of the top 10 players in this market. In this section, market internals are provided that can put them ahead of the competitors.
  • 3. The report helps them understand the pulse of the market. The report provides information on key market drivers, restraints, challenges, and opportunities.

Table of Contents

1. Introduction

  • 1.1. Objectives of the Study
  • 1.2. Markets Covered
  • 1.3. Stakeholders

2. Research Methodology

  • 2.1. Market Size Estimation
  • 2.2. Market Share Estimation
    • 2.2.1. Key Data Taken From Secondary Sources
    • 2.2.2. Key Data From Primary Sources
    • 2.2.3. Assumptions

3. Executive Summary

4. Premium Insights

  • 4.1. Overall Telecom Expense Management Market Scenario
  • 4.2. Primaries With Industry Experts
  • 4.3. Market Split By Solution
  • 4.4. Geographic Snapshot

5. Market Overview

  • 5.1. Market Definition
  • 5.2. Market Segmentation
  • 5.3. Market Dynamics
    • 5.3.1. Drivers
      • 5.3.1.1. Increasing Adoption of Mobile Phones and Other Portable Devices
      • 5.3.1.2. Providing Expense Visibility
      • 5.3.1.3. Significant Cost Reduction
    • 5.3.2. Restraints
      • 5.3.2.1. Lack of Interoperability
    • 5.3.3. Opportunities
      • 5.3.3.1. Lower Deployment Cost
      • 5.3.3.2. Increasing Demand for Telecom Expense Management Solutions By End Users
    • 5.3.4. Challenges
      • 5.3.4.1. Complexities Arising From Growing Demand for Flexible Work Environment

6. Industry Trends

  • 6.1. Introduction
  • 6.2. Value Chain Analysis
  • 6.3. Porter's Five forces Analysis
    • 6.3.1. Bargaining Power of Buyers
    • 6.3.2. Bargaining Power of Suppliers
    • 6.3.3. Threat From Substitutes
    • 6.3.4. Threat From New Entrants
    • 6.3.5. Intensity of Rivalry

7. Telecom Expense Management: Market, By Solution

  • 7.1. Introduction
  • 7.2. Sourcing Management
  • 7.3. Reporting and Business Management
  • 7.4. Dispute Management
  • 7.5. Usage Management
  • 7.6. Invoice Management
  • 7.7. Ordering and Provisioning Management
  • 7.8. Others

8. Telecom Expense Management: Solution Market, By Service Delivery Mode

  • 8.1. Introduction
  • 8.2. Hosted
  • 8.3. Licensed Software
  • 8.4. Managed Services and Complete Outsourcing

9. Telecom Expense Management Market, By End Users

  • 9.1. Introduction
  • 9.2. Sourcing Management
  • 9.3. Enterprises

10. Telecom Expense Management: Market, By Vertical

  • 10.1. Introduction
  • 10.2. Automotive
  • 10.3. BFSI
  • 10.4. Consumer Goods and Retail
  • 10.5. Healthcare
  • 10.6. Manufacturing
  • 10.7. IT and Telecom
  • 10.8. Media and Entertainment
  • 10.9. Transportation and Logistics
  • 10.1. Others

11. Geographic Analysis

  • 11.1. Introduction
  • 11.2. North America
  • 11.3. APAC
  • 11.4. Europe
  • 11.5. Middle, East and Africa (MEA)
  • 11.6. Latin America (La)

12. Competitive Landscape

  • 12.1. Overview
  • 12.2. Mergers and Acquisitions

13. Company Profiles

  • 13.1. Vodafone Global Enterprise
    • 13.1.1. Overview
    • 13.1.2. Service Portfolio
    • 13.1.3. Strategies and Insights
    • 13.1.4. SWOT Analysis
    • 13.1.5. Recent Developments
    • 13.1.6. MNM View
  • 13.2. Dimension Data
    • 13.2.1. Overview
    • 13.2.2. Product Portfolio
    • 13.2.3. Strategies and Insights
    • 13.2.4. SWOT Analysis
    • 13.2.5. Recent Developments
    • 13.2.6. MNM View
  • 13.3. IBM
    • 13.3.1. Overview
    • 13.3.2. Solutions and Services
    • 13.3.3. Strategies and Insights
    • 13.3.4. SWOT Analysis
    • 13.3.5. Recent Developments
    • 13.3.6. MNM View
  • 13.4. Mdsl
    • 13.4.1. Overview
    • 13.4.2. Solutions and Services
    • 13.4.3. Strategies and Insights
    • 13.4.4. SWOT Analysis
    • 13.4.5. Recent Developments
    • 13.4.6. MNM View
  • 13.5. Tangoe
    • 13.5.1. Overview
    • 13.5.2. Solutions and Services
    • 13.5.3. Strategies and Insights
    • 13.5.4. SWOT Analysis
    • 13.5.5. Recent Developments
    • 13.5.6. MNM View
  • 13.6. Accenture
    • 13.6.1. Overview
    • 13.6.2. Service Portfolio
    • 13.6.3. Strategies and Insights
    • 13.6.4. Recent Developments
    • 13.6.5. MNM View
  • 13.7. CGI
    • 13.7.1. Introduction
    • 13.7.2. Solution Portfolio
    • 13.7.3. Strategies and Insights
    • 13.7.4. Recent Developments
    • 13.7.5. MNM View
  • 13.8. CSC
    • 13.8.1. Overview
    • 13.8.2. Solutions and Services
    • 13.8.3. Strategies and Insights
    • 13.8.4. Recent Developments
    • 13.8.5. MNM View
  • 13.9. Econocom
    • 13.9.1. Overview
    • 13.9.2. Solution Portfolio
    • 13.9.3. Strategies and Insights
    • 13.9.4. Recent Developments
    • 13.9.5. MNM View
  • 13.10. Valicom
    • 13.10.1. Overview
    • 13.10.2. Solutions and Services
    • 13.10.3. Strategies and Insights
    • 13.10.4. Recent Developments
    • 13.10.5. MNM View

14. Appendix

  • 14.1. Insights of Industry Experts
  • 14.2. Discussion Guide
  • 14.3. Introducing RT: Real Time Market Intelligence
  • 14.4. Available Customizations
  • 14.5. Related Reports

List of Tables

  • Table 1: Global Telecom Expense Management Market Size, 2012 -2019, ($Million)
  • Table 2: Increasing Adoption of Mobile Phones and Other Portable Devices is Propelling the Growth of the TEM Market
  • Table 3: Lack of Interoperability Hampering the Growth of the Telecom Expense Management Market
  • Table 4: Lower Deployment Cost is An Opportunity in the TEM Market
  • Table 5: Complexities Arising From Growing Demand for Flexible Work Environment Are A Challenge in the TEM Market
  • Table 6: Telecom Expense Management: Market Size, By Solution, 2014-2019 ($Million)
  • Table 7: Sourcing Management Market Size, By End User, 2014-2019 ($Million)
  • Table 8: Sourcing Management Market Size, By Vertical, 2014-2019 ($Million)
  • Table 9: Reporting and Business Management Market Size, By End User, 2014-2019 ($Million)
  • Table 10: Reporting and Business Management Market Size, By Vertical, 2014-2019 ($Million)
  • Table 11: Dispute Management Market Size, By End User, 2014-2019 ($Million)
  • Table 12: Dispute Management Market Size, By Vertical, 2014-2019 ($Million)
  • Table 13: Usage Management Market Size, By End User, 2014-2019 ($Million)
  • Table 14: Usage Management Market Size, By Vertical, 2014-2019 ($Million)
  • Table 15: Invoice Management Market Size, By End User, 2014-2019 ($Million)
  • Table 16: Invoice Management Market Size, By Vertical, 2014-2019 ($Million)
  • Table 17: Ordering and Provisioning Managementmarket Size, By End User, 2014-2019 ($Million)
  • Table 18: Ordering and Provisioning Managementmarket Size, By Vertical, 2014-2019 ($Million)
  • Table 19: Others Market Size, By End User, 2014-2019 ($Million)
  • Table 20: Others Market Size, By Vertical, 2014-2019 ($Million)
  • Table 21: Telecom Expense Management: Market Size, By Service Delivery Mode, 2014-2019 ($Million)
  • Table 22: Hosted Market Size, By Solution, 2014-2019 ($Million)
  • Table 23: Hosted Market Size, By End User, 2014-2019 ($Million)
  • Table 24: Hosted Market Size, By Vertical, 2014-2019 ($Million)
  • Table 25: Licensed Software Market Size, By Solution, 2014-2019 ($Million)
  • Table 26: Licensed Software Market Size, By End User, 2014-2019 ($Million)
  • Table 27: Licensed Software Market Size, By Vertical, 2014-2019 ($Million)
  • Table 28: Managed Services and Complete Outsourcingmarket Size, By Solution, 2014-2019 ($Million)
  • Table 29: Managed Services and Complete Outsourcingmarket Size, By End User, 2014-2019 ($Million)
  • Table 30: Managed Services and Complete Outsourcingmarket Size, By Vertical, 2014-2019 ($Million)
  • Table 31: Telecom Expense Management: Market Size, By End User, 2014-2019 ($Million)
  • Table 32: Small and Medium Business Market Size, By Vertical, 2014-2019 ($Million)
  • Table 33: Enterprises Market Size, By Vertical, 2014-2019 ($Million)
  • Table 34: Telecom Expense Management Market Size, By End User, 2014-2019 ($Million)
  • Table 35: Automotive Market Size, By Service Delivery Mode, 2014-2019 ($Million)
  • Table 36: Automotive Market Size, By Region, 2014-2019 ($Million)
  • Table 37: BFSI Market Size, By Service Delivery Mode, 2014-2019 ($Million)
  • Table 38: BFSI Market Size, By Region, 2014-2019 ($Million)
  • Table 39: Consumer Goods and Retail Market Size, By Service Delivery Mode, 2014-2019 ($Million)
  • Table 40: Consumer Goods and Retail Market Size, By Region, 2014-2019 ($Million)
  • Table 41: Healthcare Market Size, By Service Delivery Mode, 2014-2019 ($Million)
  • Table 42: Healthcare Market Size, By Region, 2014-2019 ($Million)
  • Table 43: Manufacturing Market Size, By Service Delivery Mode, 2014-2019 ($Million)
  • Table 44: Manufacturing Market Size, By Region, 2014-2019 ($Million)
  • Table 45: IT and Telecom Market Size, By Service Delivery Mode, 2014-2019 ($Million)
  • Table 46: IT and Telecom Market Size, By Region, 2014-2019 ($Million)
  • Table 47: Media and Entertainment Market Size, By Service Delivery Mode, 2014-2019 ($Million)
  • Table 48: Media and Entertainment Market Size, By Region, 2014-2019 ($Million)
  • Table 49: Transportation and Logistics Market Size, By Service Delivery Mode, 2014-2019 ($Million)
  • Table 50: Transportation and Logistics Market Size, By Region, 2014-2019 ($Million)
  • Table 51: Others Market Size, By Service Delivery Mode, 2014-2019 ($Million)
  • Table 52: Others Market Size, By Region, 2014-2019 ($Million)
  • Table 53: Clustering Software Market Size, By Region, 2014-2019 ($Million)
  • Table 54: North America Market Size, By Solution, 2014-2019 ($Million)
  • Table 55: North America Market, By End User, 2014-2019 ($Million)
  • Table 56: APAC Market Size, By Solution, 2014-2019 ($Million)
  • Table 57: APAC Market, By End User, 2014-2019 ($Million)
  • Table 58: Europe Market Size, By Solution, 2014-2019 ($Million)
  • Table 59: Europe Market, By End User, 2014-2019 ($Million)
  • Table 60: MEA Market Size, By Solution, 2014-2019 ($Million)
  • Table 61: MEA Market, By End User, 2014-2019 ($Million)
  • Table 62: La Market Size, By Solution, 2014-2019 ($Million)
  • Table 63: La Market, By End User, 2014-2019 ($Million)
  • Table 64: Mergers and Acquisitions, 2011-2014
  • Table 65: New Product Launches, 2011-2014
  • Table 66: Partnerships, Agreements, Joint Ventures, and Collaborations, 2011-2014
  • Table 67: Expansions, 2011-2014

List of Figures

  • Figure 1: Market Size Estimation Methodology: Top-Down Approach
  • Figure 2: Market Size Estimation Methodology: Bottom-Up Approach
  • Figure 3: Usage Solution Expected To Have the Largest Market Share During the forecast Period
  • Figure 4: Attractive Market Opportunities in Telecom Expense Management
  • Figure 5: Figure Title
  • Figure 6: Figure Title
  • Figure 7: Figure Title
  • Figure 8: Telecom Expense Management Market By Solution
  • Figure 9: Telecom Expense Management Market: By Service Delivery Mode
  • Figure 10: Telecom Expense Management Market Segmentation By End User
  • Figure 11: Telecom Expense Management Market Segmentation: By Vertical
  • Figure 12: Telecom Expense Management Market Segmentation: By Region
  • Figure 13: Significant Cost Reduction Due To the Use of TEM Solutions is Driving the TEM Market
  • Figure 14: Value Chain Analysis for the TEM Market
  • Figure 15: Porter's Five forces Analysis: TEM Market
  • Figure 16: System Management To Have the Highest Growth Rate During the forecast Period
  • Figure 17: Professional Services Expected To Have Highest Growth From 2014-2019
  • Figure 18: Small and Medium Business To Have the Highest Growth Rate During the forecast Period
  • Figure 19: Small and Medium Business To Have the Highest Growth Rate During the forecast Period
  • Figure 20: Telecom Expense Management: Market in North America is Expected To Have Largest Market Size in 2019
  • Figure 21: Companies Adopted Mergers and Acquisition As the Key Product Strategy
  • Figure 22: Battle for Market Share: Mergers and Acquisitions Has Been the Key Strategy
  • Figure 23: Vodafone Global Enterprise: Business Overview
  • Figure 24: SWOT Analysis
  • Figure 25: Dimension Data: Business Overview
  • Figure 26: SWOT Analysis
  • Figure 27: IBM: Business Overview
  • Figure 28: SWOT Analysis
  • Figure 29: Mdsl: Business Overview
  • Figure 30: SWOT Analysis
  • Figure 31: Tangoe: Business Overview
  • Figure 32: SWOT Analysis
  • Figure 33: Accenture: Business Overview
  • Figure 34: CGI: Business Overview
  • Figure 35: CSC: Business Overview
  • Figure 36: Econocom Business Overview
  • Figure 37: Valicom: Business Overview
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