Abstract
Boston, MA --The POS terminal industry has entered a period of dramatic
change and development. Terminals have been steadily moving to a digital
format, with electronic signature capture and e-mailed receipts enabling paper
free transactions. Simultaneously VeriFone and Ingenico (the two largest
terminal manufacturers) have grown and a number of previously unknown
companies have emerged as dominant providers in various niche markets.
However, with the anticipated integration of the terminal with EMV, NFC and
non-payment technologies on the horizon, the next few years in the industry
promise to be a period of even greater change and development than the last.
Mercator's new report, POS Terminals: On the Cusp of Change,
examines the POS terminal industry by providing an overview of recent major
events and the current landscape and analyzing economic, geographic and
technologic developments. In addition, the report forecasts anticipated
developments for the POS terminal itself, both for the near term and further
into the future. The report then compares the most advanced, currently
available terminals on the market to Mercator's concept of an ideal terminal
to meet all merchant needs in the next three to five years, labeled the
"Canonical POS Terminal."
Highlights of the Report Include:
A timeline of all VeriFone and Ingenico acquisitions in the past two years,
with analysis of the most significant and their effects on both manufacturers
Breakdown of POS industry developments including changes in geographical
demand and an explanation for the success of some recent newcomers
Forecast of anticipated developments over the next few years regarding the
capabilities of the POS terminal, including EMV, NFC and non-payment
capabilities
Analysis of how well today's terminals will meet the future forecasted needs
of merchants
Forecasted schedule of when U.S. merchants will convert their terminals to
include EMV capability
"As a result of both technological development and business model evolution,
the payment transaction is losing its primacy as the most important, discrete
step in the commerce transaction cycle. It is becoming embedded in the entire
customer experience," says Dave Kaminsky, analyst in Mercator's Emerging
Technologies Service and author of the report. "The impactat the
merchant's POS terminal will be profound and must become a major planning
concern for retailing and acquiring industries. Against this background, the
role of the POS terminal, and those who build them, is shifting."
Companies mentioned in the report include: The Nilson Report, Ingenico,
VeriFone, Hypercom, SZZT Electronics, Spire Payments, Equinox Payments,
Gemalto, PAX Technology, Bitel, Xinguodu Technology, Visa, MasterCard, Google,
Isis, AT&T, T-Mobile, Verizon, Groupon, LivingSocial, FourSquare, Facebook,
Square, Intuit, Erply, Starbucks, MICROS Systems, Radiant Systems, and
Squirrel Systems.
Members of Mercator Advisory Group's Emerging Technologies Service have
access to this report as well as the upcoming research for the year ahead,
presentations, analyst access and other membership benefits.
Table of Contents
Executive Summary
Introduction
Landscape of the POS Terminal Market
- The Big Three Become the Big Two
- Other Acquisitions by Verifone and Ingenico
- Rapidly Developing Manufacturers
- Emerging Foreign Markets
Forecasted Developments for POS Terminals
- EMV
- NFC
- Non-Payment Based Capabilities
- Tablet-Based Terminals
- The Canonical Point of Sale Terminal
- Transaction Origination
- Cardholder Verification
- Security
- Software
- Configurations
- Comparing Existing Terminals to the CPT
- Ingenico's iSC 350
- VeriFone's MX880
- Equinox Payment's (formerly Hypercom) L5300
- ViVOtech's ViVOpay 8800
The Future of Terminals: POS in the Cloud
Conclusion
Table of Exhibits
- Figure 1: Percentage of Terminals Shipped by VeriFone, Ingenico and
Hypercom, Before and After VeriFone Acquisition of Hypercom
- Figure 2: Acquisitions made by VeriFone and Ingenico: 2010-2011
- Figure 3: Technologies Acquired by VeriFone and Ingenico by Acquisition
- Figure 4: Percentage of Terminals Shipped by Region in 2000 and 2010
- Figure 5: Total Terminals Shipped by Region in 2009 and 2010
- Figure 6: Projected Conversion of U.S. POS Terminals to EMV and NFC
Capable Terminals
