Abstract
ATMs have changed, in many ways, the way an individual interacts with the bank
and conducts his banking transactions. Most of one' s banking needs can now be
conducted through that small kiosk, known as Automated Teller Machine (ATM)
and seldom one needs to go to the bank. Even more, now people can recharge
their mobiles through an ATM, the ATM provides you with tickets and new offers
and serves as a marketing terminal too.
ATMs have made the transactions easy and quick. They have reduced cost and
increased customer satisfaction. Seeing the huge success and acceptance of
ATMs, other industries have also adapted to the self-service kiosks.
ATMs deployed outside bank premises are increasing as compared to the ones
deployed within the bank premises. Retail ATMs have gained popularity as the
business model of ATMs at retail space has become attractive. ATMs are now
being used as a tool to attract customers towards the bank and the place where
ATM is deployed is becoming critically important.
Most of the recent developments in the ATM industry are related to the new
technological developments and software. New features and utilities are being
added to the ATMs. Regionally Asia has taken over the North America, reaching
maturity, as the largest market and is also driving the market growth.
The report has analyzed the various aspects of an ATM like the technologies,
functionality and the cost of operating an ATM. The industry has been analyzed
on a global as well regional basis, discussing major markets like Asia, US and
Europe. The recent market developments are also discussed including market
drivers, trends and new products and technologies. The top three ATM
manufacturers have been profiled, with a discussion of their key business
strategies.
Table of Contents
1. Market Overview
- 1.1 ATMs
- 1.2 Electronic Payments
- 1.3 Self Service Market
- 1.4 ATM Functionality and Costs
2. Global ATM Market Size
- 2.1 Global ATM base - Growth Rate
- 2.2 Market Share
- 2.3 Market Value by Region
- 2.4 Asia Pacific Market
3. US Market
- 3.1 Growth in ATMs
- 3.2 ATM Transaction Volume
- 3.3 Top ATM Owners
4. European ATM Market
- 4.1 CEE Market
- 4.1.1 ATM Installed Base
- 4.1.2 Manufacturer Market Share
- 4.2 Western European ATM Market
- 4.2.1 ATM Installed Base
- 4.2.2 Manufacturer Market Share
5. Market Developments
- 5.1 Market Drivers
- 5.1.1 New Technologies and Enhanced Functionality
- 5.1.2 Surcharge Fees
- 5.2 Market Trends
- 5.2.1 Second Line Maintenance Mostly Outsourced
- 5.2.2 Windows XP Replaces NT as Popular ATM Operating System
- 5.2.3 Cash on Rise as Consumers Work to Control Debt
- 5.3 New Products & Technologies
- 5.3.1 EMV Instant Issuance Solution
- 5.3.2 Remote Key Load Solution
- 5.3.3 Virtual Technician Eliminates Maintenance Cost
6. Competition
- 6.1 Market Share - Banking ATM Market
- 6.2 Market Share - Retail (EPOS) segment
7. Company Profile
- 7.1 NCR Corporation
- 7.1.1 Overview
- 7.1.2 Business Strategies
- 7.1.3 Revenue Growth
- 7.1.4 Build a Competitive Cost Structure
- 7.1.5 Optimize Capital Structure
- 7.2 Diebold
- 7.2.1 Overview
- 7.2.2 Business Strategies
- 7.2.3 Expanding in High-growth Areas
- 7.2.4 Diversification of Customers and Security Solutions
- 7.2.5 Building Value
- 7.3 Wincor Nixdorf
- 7.3.1 Overview
- 7.3.2 Business Strategies
- 7.3.3 Leader in Innovation
- 7.3.4 Increasing Market Share Globally
8. Market Outlook
List of Tables
- Global Payment Transactions by Mode (2004/09E)
- Regional distribution of ATM Installations
- Bank & Non-bank ATM Machines Installed in US (2007)
- ATM Operating Mix (2006 vs. 2008E)
- Growth in Western European ATM Installed Base (2002-06)
- European Off-site ATM Installations (2001-06)
- Market Share Growth in Banking ATM Market (1994-2006)
- Market Share Growth in Retail (EPOS) Segment (1994-2006)
- Regional & Global Market Shares in Banking ATM (2006)
- Regional & Global Market Shares in Retail (EPOS) (2006)
- Projected Growth Rate for ATM Expenditure & Software/IT Service (2007-11)
List of Charts
- Electronic Payments Groupings
- Self-service Market Satisfaction Survey
- Location and Deployment of ATM
- Functions in an ATM Machine
- Breakup of Cost of Operation per ATM
- Worldwide Electronic Payments Growth by Region (1999-2009E)
- Growth in Global ATM Base (2006-08)
- Global Market Share of Leading Players (2007-08)
- Regional Division of Global ATM Market (2007)
- Regional ATM Installation Growth (2005/11E)
- Growth in ATMs in US (1996-2006)
- ATM Transactions in US (1996-2006)
- Monthly Average ATM Transactions in US (1996-2006)
- Top ATM Owners in US (2007)
- Banking Methods Used by Americans (2006)
- ATM Installed Base in CEE Market (2003-07)
- Manufacturer Market Share of CEE ATM Installed Base (2006)
- Western European Manufacturer Market Share of ATM Installed Base (2006)
- Growth in On-Site ATMs Vs Off-Branch ATMS in US (1996-2006)
- Outsourcing of ATM Service/Maintenance functions in Western Europe (2006)
- Outsourcing of ATM Service and Maintenance functions in CEE Market (2007)
- Sales Growth of NCR Corporation (2003-07)
- Sales Growth of Diebold (2003-07)
- Sales Growth of Wincor Nixdorf (2004-08)
- Global ATM Base Growth Forecast (2005-11E)
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