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市場調查報告書

零售產業的ICT投資趨勢:企業的ICT支出模式的展望

ICT investment trends in the retail industry - Enterprise ICT spending patterns through to the end of 2015

出版商 Kable 商品編碼 318220
出版日期 內容資訊 英文 57 Pages
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零售產業的ICT投資趨勢:企業的ICT支出模式的展望 ICT investment trends in the retail industry - Enterprise ICT spending patterns through to the end of 2015
出版日期: 2014年10月31日 內容資訊: 英文 57 Pages
簡介

本報告提供171個零售業者的ICT投資趨勢的相關調查結果,對硬體設備、軟體、IT服務、通訊及諮詢的企業ICT核心領域的目前預算分配方法等。

第1章 ICT預算趨勢

  • 簡介
  • 調查統計
  • ICT預算的變化
  • ICT預算分配:各核心技術領域
    • 硬體設備預算的明細
    • 軟體預算的明細
    • 第三方IT服務的支出
    • 通訊預算
  • 各功能的ICT預算分配
  • IT功能的外包

第2章 ICT投資的優先順序和供應商的顧客購買傾向率

  • 簡介
    • 商業智慧(BI)
    • 綠色IT及虛擬化
    • 雲端運算

第3章 ICT採購趨勢

  • 簡介
  • 影響IT投資策略的產業目的
  • 影響IT投資策略的IT目的
  • ICT供應商的選擇

第4章 部門特有趨勢

  • 簡介
  • 特定技術領域之IT支出計劃
  • 接受最大投資的技術領域
  • 技術領域的改良

第5章 摘要

  • 差異化的必要性和多通路策略的引進為零售業者的ICT投資的推動因素

第6章 附錄

目錄
Product Code: KG0153CI

Summary

This report presents the findings from a survey of 171 retailers regarding their Information and Communications Technology (ICT) investment trends. The survey investigates how retailers currently allocate their ICT budgets across the core areas of enterprise ICT expenditure: hardware, software, IT services, communications and consulting.

Key Findings

  • Kable's survey of 171 retailers highlights that a major proportion (X%) of retailers are planning to increase their ICT budget (either slightly or significantly) in 2014, witnessing an increase of X% compared to 2013.
  • The survey shows that retailers place great emphasis on investments in core technology areas, with an average of X% of total ICT budgets allocated to hardware, software, and IT services in 2013.
  • Of the various hardware technologies, clients is attracting the largest investment, with retailers allocating X% of their hardware budgets to this area in 2013.

Synopsis

This report presents the findings from a survey of 171 retailers regarding their Information and Communications Technology (ICT) investment trends. The survey investigates how retailers currently allocate their ICT budgets across the core areas of enterprise ICT expenditure: hardware, software, IT services, communications and consulting.

The report illustrates the core technologies enterprises are investing in, including business intelligence, green IT and virtualization, and cloud computing. The survey also highlights the approach adopted by retailers to purchase technology. Through Kable's survey, the report aims to provide better insight to ICT vendors and service providers when pitching their solutions to retailers.

In particular, it provides an in-depth analysis of the following:

  • Understand how ICT budgets are set to change in 2014 in terms of their overall size.
  • Appreciate how IT budgets are allocated across the core elements of IT spend, including hardware, software, services, communications, and consulting.
  • Learn how IT money is being spent in areas such as the data centre, applications, IT management and the network.
  • Gain an understanding regarding which ICT functions retailers are interested in outsourcing.
  • Identify retailers' investment priorities based on their budget allocations across core technology categories such as business intelligence, green IT and virtualization, and cloud computing.
  • Learn about the drivers that are influencing retailers' investments in each technology category.
  • Establish how retailers IT budgets are currently allocated across various segments within a technology category.
  • Gain insight into how retailers plan to change their ICT budget allocations across various segments within a technology category.
  • Understand the vendor mindshare for various core and advanced technology categories.
  • Provides insight into retailers' preferred buying approaches.
  • Comprehend the business and IT objectives that retailers are looking to achieve through their IT investment strategies.
  • Understand the factors that are influencing retailers' decision to select an ICT provider.

Reasons To Buy

  • This report will help readers to understand how the retailers ICT landscape is set to change in 2014.
  • Gain a view as to how ICT money is being allocated in your target audience.
  • The report covers a detailed breakdown of the opportunities within each of the core areas of ICT spend (hardware, software, IT services, telecommunications and consulting.)
  • The report will help users to gain a view of the current strategic objectives of retailers.
  • The report will provide a detailed breakdown of the opportunities within selected technology categories (business intelligence, green IT and virtualization, and cloud computing).
  • Understand the factors that are influencing retailers' decision to select an ICT provider.
  • Gain a view as to the business and IT objectives retailers are looking to achieve through their ICT investment strategies.

X Commercial in Confidence.

Table of Contents

1. Trends in ICT budgets

  • 1.1. Introduction
  • 1.2. Survey demographics
  • 1.3. ICT budget changes
  • 1.4. ICT budget allocation by core technology area
    • 1.4.1. Hardware budget breakdown
    • 1.4.2. Software budget breakdowns
    • 1.4.3. Third party IT services expenditure
    • 1.4.4. Telecommunications budget
  • 1.5. ICT budget allocation by function
  • 1.6. Outsourced IT functions

2. ICT investment priorities and vendor mindshare

  • 2.1. Introduction
    • 2.1.1. Business intelligence
    • 2.1.2. Green IT and virtualization
    • 2.1.3. Cloud computing

3. ICT procurement trends

  • 3.1. Introduction
  • 3.2. Business objectives influencing IT investment strategy
  • 3.3. IT objectives influencing IT investment strategy
  • 3.4. ICT provider selection

4. Sector-specific trends

  • 4.1. Introduction
  • 4.2. IT expenditure plans for specific business areas
  • 4.3. Technology areas receiving the largest investments
  • 4.4. Upgrades in technology area

5. Summary

  • 5.1. The need to achieve differentiation and adopt a multi-channel strategy is driving the investment in ICT among retailers

6. Appendix

  • 6.1. Definitions
  • 6.2. Further reading
  • 6.3. Contact the authors

List of Tables

  • Table 1: Retail - enterprise ICT survey geographic breakdown
  • Table 2: Retail - enterprise ICT survey breakdown by size band (number of employees)
  • Table 3: Recent and expected ICT budget changes among retailers
  • Table 4: Retailers' (external) ICT budget allocation, 2013 and 2014
  • Table 5: Retailers' average hardware budget allocation
  • Table 6: Retailers' average software budget allocation by technology
  • Table 7: Retailers' average IT services budget allocation
  • Table 8: Retailers' average IT consulting services budget allocation
  • Table 9: Retailers' average telecommunications budget allocation
  • Table 10: Retailers' ICT budget allocation by function, 2013 and 2014
  • Table 11: Outsourced IT functions - retailers' current and future outsourcing priorities
  • Table 12: Business intelligence - retailers' current and future investment priorities
  • Table 13: Business intelligence - vendor mindshare among retailers
  • Table 14: Green IT and virtualization - retailers' current and future investment priorities
  • Table 15: Green IT and virtualization - vendor mindshare among retailers
  • Table 16: Cloud computing - retailers' current and future investment priorities
  • Table 17: Cloud computing - vendor mindshare among retailers
  • Table 18: Business objectives which influence retailers' IT investment strategy
  • Table 19: IT objectives which influence retailers' IT investment strategy
  • Table 20: Factors influencing retailers' decision to choose an ICT provider
  • Table 21: IT expenditure plans in 2014 compared to 2013, for specific technology areas within retailers
  • Table 22: Top three IT projects in 2014 for retailers
  • Table 23: Upgrades in the following technology areas for retailers

List of Figures

  • Figure 1: Retail - enterprise ICT survey geographic breakdown
  • Figure 2: Retail - enterprise ICT survey breakdown by size band (number of employees)
  • Figure 3: Recent and expected ICT budget changes among retailers
  • Figure 4: Retailers' (external) ICT budget allocation, 2013 and 2014
  • Figure 5: Retailers' average hardware budget allocation
  • Figure 6: Retailers' average software budget allocation by technology
  • Figure 7: Retailers' average IT services budget allocation
  • Figure 8: Retailers' average IT consulting services budget allocation
  • Figure 9: Retailers' average telecommunications budget allocation
  • Figure 10: Retailers' ICT budget allocation by function, 2013 and 2014
  • Figure 11: Outsourced IT functions - retailers' current and future outsourcing priorities
  • Figure 12: Business intelligence - retailers' current and future investment priorities
  • Figure 13: Business intelligence - vendor mindshare among retailers
  • Figure 14: Green IT and virtualization - retailers' current and future investment priorities
  • Figure 15: Green IT and virtualization - vendor mindshare among retailers
  • Figure 16: Cloud computing - retailers' current and future investment priorities
  • Figure 17: Cloud computing - vendor mindshare among retailers
  • Figure 18: Business objectives which influence retailers' IT investment strategy
  • Figure 19: IT objectives which influence retailers' IT investment strategy
  • Figure 20: Factors influencing retailers' decision to choose an ICT provider
  • Figure 21: IT expenditure plans in 2014 compared to 2013, for specific technology areas within retailers
  • Figure 22: Top three IT projects in 2014 for retailers
  • Figure 23: Upgrades in the following technology areas for retailers
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